See all properties

InterContinental Auckland by IHG

5.0 star property

Choose dates to view prices

Photo gallery for InterContinental Auckland by IHG

Club Suite, 1 Bedroom, Harbour View | View from room
Club Suite, 1 Bedroom, Harbour View | Bathroom | Free toiletries, hair dryer, bathrobes, slippers
Exterior
Exterior
Exterior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Parking available
  • Room service

Explore the area

Map
1 Queen Street, Auckland, 1010
  • Commercial Bay
    ‪1 min walk‬
  • Auckland Ferry Terminal
    ‪1 min walk‬
  • Queens Wharf
    ‪1 min walk‬
  • Auckland (AKL-Auckland Intl.)
    ‪30 min drive‬

Room options

View all photos for Club Suite, 1 Bedroom, City View

Club Suite, 1 Bedroom, City View | City view

Club Suite, 1 Bedroom, City View

  • 75 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds, Harbour View

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Classic Room, 2 Queen Beds, Harbour View

  • 37 sq m
  • Harbour view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Junior Suite, 1 King Bed

  • 47 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Harbour View

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Classic Room, 1 King Bed, Harbour View

  • 34 sq m
  • Harbour view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, City View

Classic Room, 1 King Bed, City View | Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Classic Room, 1 King Bed, City View

  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Harbour View

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Classic Room, 1 King Bed, Harbour View

  • 34 sq m
  • Harbour view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed, Harbour View

Club Suite, 1 King Bed, Harbour View | Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Club Suite, 1 King Bed, Harbour View

  • 54 sq m
  • Harbour view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Classic Room, 2 Queen Beds

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 2 Queen Beds, Harbour View

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Classic Room, 2 Queen Beds, Harbour View

  • 37 sq m
  • Harbour view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds

Premium Room, 2 Queen Beds | Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Premium Room, 2 Queen Beds

  • 47 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Suite, 1 Bedroom, Club lounge access

Club Suite, 1 Bedroom, Club lounge access | Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Club Suite, 1 Bedroom, Club lounge access

  • 56 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Classic Room, 1 King Bed

  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Presidential Suite, 1 King Bed

  • Harbour view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom, Harbour View

Club Suite, 1 Bedroom, Harbour View | View from room

Club Suite, 1 Bedroom, Harbour View

  • 75 sq m
  • Harbour view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Classic Room

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Classic Room, 1 King Bed

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Hilton Auckland

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, (1001)
The price is CHF 342
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Hilton Auckland

About this property

InterContinental Auckland by IHG

Luxury Auckland hotel connected to a shopping centre, steps from Commercial Bay
This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, valet parking, spa services and concierge services are on-site. Change of towels is available on request
InterContinental Auckland by IHG offers 139 air-conditioned accommodations with minibars and espresso makers. This individually furnished accommodation has separate sitting areas and includes dining tables. A pillow menu is available. 55-inch Smart televisions come with premium satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

This Auckland hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and coffee/tea makers. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Guests can pamper themselves by indulging in the on-site spa services.
With your stay at InterContinental Auckland by IHG, you're connected to a shopping centre and just a quick walk from Auckland Ferry Terminal. Free WiFi in public areas, a restaurant and a gym are available.
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Steps from Commercial Bay and Auckland Ferry Terminal
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A fitness centre, spa services, and tour/ticket assistance are also featured at the luxury InterContinental Auckland by IHG. For a fee, parking is available.

This 5-star Auckland hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 10:30 AM.
InterContinental Auckland by IHG has a restaurant on site.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Hindi, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered valet parking on site (NZD 70 per night; includes in/out privileges)

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: NZD 49 for adults and NZD 24.50 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Things to do

  • Designer stores
  • Gym
  • Shopping centre

Family friendly

  • Dining table
  • Free cot
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Grab bar in shower (90 centimetre high)
  • Grab bar near toilet (90 centimetre high)
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (90 centimetre wide door)
  • Magnifying mirror
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Dining table
  • Espresso maker
  • Limited room service
  • Meal delivery service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The property charges 3.0 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 80.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately NZD 49 for adults and from NZD 24.5 for children
  • Valet parking fee: NZD 70 per night (in/out privileges)
  • Rollaway bed fee: NZD 80.0 per night
  • Credit card charges are subject to a surcharge of 3.0 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
This property uses eco-friendly cleaning products
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

InterContinental Auckland by IHG Hotel
Intercontinental Auckland an IHG Hotel
InterContinental Auckland by IHG Auckland
InterContinental Auckland by IHG Hotel Auckland

InterContinental Auckland by IHG Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 106 out of 120 reviews
Rating 8 - Good. 10 out of 120 reviews
Rating 6 - Okay. 0 out of 120 reviews
Rating 4 - Poor. 1 out of 120 reviews
Rating 2 - Terrible. 3 out of 120 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jessica

Stayed 3 nights in Nov 2024

10/10 Excellent

DAVID WHITING

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty harbour views, comfortable rooms, fantastic, friendly staff. Definitely our first choice for our next trip to Auckland.
Stayed 2 nights in Nov 2024

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As always a the stay at the Intercontinental was amazing. Comfortable clean and centrally located.
Stayed 5 nights in Nov 2024

10/10 Excellent

Lisa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great peaceful hotel in a great central location. Comfy beds and blockout blinds make for a very restful stay.
Stayed 7 nights in Nov 2024

10/10 Excellent

Renee

Stayed 1 night in Oct 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were exceptional. Great suggestions on things to do and choices of restaurants.
Stayed 3 nights in Oct 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Highly-rated and recommend 👌 we are already planning our next stay, amazing/ stunning Harbour view. Loved it. Rich and Nat's
Stayed 1 night in Oct 2024

10/10 Excellent

Cindy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very welcoming and nothing was too much. Would stay here again.
Stayed 1 night in Oct 2024

10/10 Excellent

Bradley

Stayed 8 nights in Oct 2024

10/10 Excellent

Dani

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A Memorable Stay at the InterContinental Auckland My stay at the InterContinental Hotel in Auckland was nothing short of exceptional. From the moment I stepped into the stunning lobby, I was enveloped in an atmosphere of elegance and sophistication. The warm welcome from the staff set the tone for what became an unforgettable experience. The rooms are impeccably designed, offering a perfect blend of modern luxury and comfort. The floor-to-ceiling windows provided breathtaking views of Auckland’s harbor and skyline, creating a serene retreat in the heart of the city. Every detail, from the plush bedding to the high-end amenities, was thoughtfully curated to enhance the guest experience. One of the highlights of my stay was dining at the hotel’s restaurant. The cuisine was exquisite, showcasing local ingredients with a creative twist. Breakfast was a daily delight, offering an array of gourmet options to start the day. The service throughout my stay was attentive, yet unobtrusive, ensuring that every need was met with grace and professionalism. The location is ideal—within walking distance of Auckland’s waterfront and major attractions, making it convenient to explore the vibrant city. After a day of sightseeing, the hotel’s wellness facilities, including the spa and fitness center, provided the perfect space to unwind.
Stayed 3 nights in Oct 2024

10/10 Excellent

Brig

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Amani, Auckland

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New hotel in downtown Auckland.
Stayed 1 night in Oct 2024

10/10 Excellent

G M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome location and Rooms
Fantastic location and well priced. I understand rates are lower right now with opening specials. It would be great if the gym had a spin bike and rowing machine which were in photos when I booked. I understand that they were using Les Mills passes for the first few months and the photos depicted that. When we arrived the gym was very different to the pics from when we booked. The breakfast was amazing. Overall a great stay.
Stayed 7 nights in Sep 2024

10/10 Excellent

Christabel

Travelled with family
Liked: Property conditions & facilities
Beautiful rooms and comfortable beds- would definitely stay again
Stayed 1 night in Sep 2024

8/10 Good

Antoni

Stayed 1 night in Aug 2024

10/10 Excellent

LEE, Auckland

Business traveller, Travelled with partner
Fantastic hotel, rooms well appointed, great location. Only downside is the lack of short term parking when you arrive , just a small loading bay on Quay street big enough for 2 cars, if a car is the bay you have to drive around the block, which In Auckland traffic can take sometime
Stayed 1 night in Sep 2024

10/10 Excellent

Alyssa

Stayed 2 nights in Aug 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Fresh Produce Group

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay in central Auckland
Fantastic location and quality of the rooms were excellent . will definitely stay here again .
Stayed 1 night in Sep 2024

10/10 Excellent

TONI

Travelled with family and small children
Liked: Amenities, property conditions & facilities
The staff were very friendly and accommodating and just made the whole experience pleasant.
Stayed 1 night in Sep 2024

8/10 Good

Shirley

Travelled with family
Liked: Amenities
Staff very hospitable and.personable Parking adjacent to and access to the property is terrible.
Stayed 2 nights in Sep 2024

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Sean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lack of parking
Stayed 2 nights in Aug 2024

10/10 Excellent

Rudyard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Great shower. Great soap. Great location. You walk into your room and floor to ceiling blinds automatically open in a theatrical style exposing the outside world. The blinds are true black out, the sun could move to outside your room and you wouldn’t see any light leakage. The shower pours hot water down on you like a hot ocean. The soap smells wonderful and there are plenty of shower amenities. Staff are always welcoming. Always, at any time or place. Hands down the best commercial hotel in Auckland’s CBD.
Stayed 3 nights in Aug 2024