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M Social Auckland

4.5 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for M Social Auckland

Terrace/patio
Lounge
Lounge
Breakfast and dinner served, local cuisine
Harbour Suite View Inclusions Galore | View from room

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • Bar
  • Room service
  • Gym
  • Housekeeping
  • Breakfast available
  • 24/7 front desk

Explore the area

Map
196-200 Quay Street, Auckland, 1010
  • Princes Wharf
    2 min walk
  • Beast & Butterflies Auckland
    1 min walk
  • Auckland Britomart Station
    5 min walk
  • Auckland (AKL-Auckland Intl.)
    28 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Social Twin View Inclusions Galore

View from room

Social Twin View Inclusions Galore

  • 23 sq m
  • Harbour view
  • Sleeps 2
  • 2 Single Beds

View all photos for Social Twin XL

Room amenity

Social Twin XL

  • 27 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Social View Twin XL

View from room

Social View Twin XL

  • 27 sq m
  • Harbour view
  • Sleeps 3
  • 2 Double Beds

View all photos for Social King View Inclusions Galore

View from room

Social King View Inclusions Galore

  • 23 sq m
  • Harbour view
  • Sleeps 2
  • 1 King Bed

View all photos for Harbour Suite View Inclusions Galore

Harbour Suite View Inclusions Galore | In-room safe, desk, laptop workspace, blackout curtains

Harbour Suite View Inclusions Galore

  • 58 sq m
  • Harbour view
  • Sleeps 2
  • 1 King Bed

View all photos for Social View King

View from room

Social View King

  • 23 sq m
  • Harbour view
  • Sleeps 2
  • 1 King Bed

View all photos for Social View Twin

Room amenity

Social View Twin

  • 23 sq m
  • Harbour view
  • Sleeps 2
  • 2 Single Beds

View all photos for Social Twin

In-room safe, desk, laptop workspace, blackout curtains

Social Twin

  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Social King

Social King | View from room

Social King

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

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includes taxes & fees
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About this property

M Social Auckland

Eco-certified Auckland hotel in Auckland Central Business District with a 24-hour fitness centre
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, valet parking, 24-hour room service and a business centre are on-site. Housekeeping is available on request.
M Social Auckland offers 190 accommodations with laptop-compatible safes and complimentary bottles of water. A pillow menu is available. 49-inch LCD televisions come with satellite channels. Bathrooms include dressing gowns, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
M Social Auckland's great location gets high marks from our customers. During your stay, you're just a quick walk from Auckland Ferry Terminal. Enjoy features like free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Enjoy local cuisine while dining at Beast & Butterflies
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the comfy beds, cleanliness and overall comfort
  • Steps from Princes Wharf and New Zealand Maritime Museum
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

WiFi is free in public spaces. Event space at this hotel measures 1130 square feet (105 square metres) and includes conference space. A 24-hour fitness centre, tour/ticket assistance, and a garden are also featured at the eco-certified M Social Auckland. Parking is available for a fee.

This Auckland hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 6:30 AM to noon.
Beast & Butterflies – This restaurant specialises in local cuisine and serves breakfast, dinner and light fare. Guests can enjoy drinks at the bar.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Mandarin), English, French, Japanese, Korean, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Covered valet parking on site (NZD 45 per night)

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to noon on weekends; NZD 45 to 45 for adults and NZD 22.50 to 22.50 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Beast & Butterflies

Things to do

  • 24-hour gym

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 1,130 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Grab bar in shower (85 centimetre high)
  • Lift (110 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (115 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

The property charges 2 per cent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately NZD 45 to 45 for adults and NZD 22.50 to 22.50 for children
  • Valet parking fee: NZD 45.00 per night
  • Credit card charges are subject to a surcharge of 2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Clean. We Care. We Welcome. (Millennium)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

M Social Auckland Hotel
M Social Auckland Hotel
M Social Auckland Auckland
M Social Auckland Hotel Auckland

M Social Auckland Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 858 out of 1010 reviews" "
Rating 8 - Good. 122 out of 1010 reviews" "
Rating 6 - Okay. 18 out of 1010 reviews" "
Rating 4 - Poor. 10 out of 1010 reviews" "
Rating 2 - Terrible. 2 out of 1010 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kelsey

Stayed 1 night in Sep 2024

10/10 Excellent

Mark

Stayed 1 night in Sep 2024

10/10 Excellent

Alastair

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great comfortable hotel in a great location
Stayed 1 night in Sep 2024

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Eunice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were fantastic! So helpful and friendly. We arrived very early in the morning and they apologized that they did not have a room available, but they safely stored our luggage, delivered it to the room and called us when the room was available. Our room fridge died during our second day and it was replaced in less than 15 minutes! The view was great. The location is very central and so convenient, particularly with the tourist information office right next door. I would recommend this hotel to anyone!
Stayed 3 nights in Sep 2024

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay will be back
Stayed 2 nights in Sep 2024

10/10 Excellent

Helen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully located and the valet parking is a plus.
Stayed 1 night in Sep 2024

8/10 Good

IRENE

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient, just across the dock to catch cruise which is why we chose this hotel. Lots of restaurants in the area. Staff were very friendly and so easy to deal with. We got approval for late check out which we were very grateful for as check in for the cruise was 12pm
Stayed 1 night in Aug 2024

10/10 Excellent

Steve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved all off it. Great stay. Will be back
Stayed 1 night in Sep 2024

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel that is handy to commercial bay and cbd. Staff excellent and friendly. Room clean and bed very comfortable.
Stayed 1 night in Sep 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Great views. Excellent staff.
Stayed 1 night in Sep 2024

10/10 Excellent

Adrianne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great place
Stayed 1 night in Sep 2024

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay for one night
Stayed 1 night in Sep 2024

10/10 Excellent

Rodney, Whangarei

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is petfect for centre Auckland. Close to great eateries. The room and clean and quiet and parking is available. I would high recommend.
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Angela

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place to stay. Will definitely be returning. Clean, tidy and staff are amazing
Stayed 1 night in Aug 2024

8/10 Good

Julian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rest and relax at Msocial..
Was a very pleasant enjoyable stay here the staff friendly and the service excellent except the restaurant meat lamb rack was very rare and not sure why it wasn’t explained or I would have ordered something else. Also service provided to the door was via a Robot called Harry and it was novel efficient and very cute. Great stay great Hotel with Great service.
Stayed 1 night in Sep 2024

10/10 Excellent

Andrea

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
Awesome…staff were aware it was my daughter’s birthday and they had left a card in the room signed by many of the staff and a small gift. It was a very lovely surprise.
Stayed 1 night in Aug 2024

10/10 Excellent

Guan Chuan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Julian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, super close to Commercial Bay, Britomart and Viaduct. Valet parking was easy and reasonably priced. Only negative was it was really noisy from outside but it was a Saturday night and we were on the 4th floor
Stayed 1 night in Aug 2024

10/10 Excellent

Marrie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location and the view from the window. We will be back
Stayed 3 nights in Aug 2024

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful. Friendly and eager to ensure we had everything we needed during our stay. Our comfortable room had a fabulous harbor view. The hotel location at the heart of the CBD and harbor were exactly what we wanted. Breakfast at the hotel restaurant was delicious. We would stay again.
View of M Social from the ferry.
Stayed 3 nights in Aug 2024

10/10 Excellent

Sahara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are dedicated and kind. Will definitely be back!
Stayed 1 night in Jul 2024