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M Social Auckland

4.5 star property
VIP Access

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for M Social Auckland

Terrace/patio
Lounge
Breakfast and dinner served, local cuisine
Lounge
Harbour Suite View Inclusions Galore | View from room

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Gym
  • Housekeeping
  • Breakfast available
  • 24/7 front desk

Explore the area

Map
196-200 Quay Street, Auckland, 1010
  • Princes Wharf
    ‪2 min walk‬
  • New Zealand Maritime Museum
    ‪2 min walk‬
  • Auckland Ferry Terminal
    ‪2 min walk‬
  • Auckland (AKL-Auckland Intl.)
    ‪28 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Social Twin View Inclusions Galore

View from room

Social Twin View Inclusions Galore

  • 23 sq m
  • Harbour view
  • Sleeps 2
  • 2 Single Beds

View all photos for Social Twin XL

Room amenity

Social Twin XL

  • 27 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Social View Twin XL

View from room

Social View Twin XL

  • 27 sq m
  • Harbour view
  • Sleeps 3
  • 2 Double Beds

View all photos for Social King View Inclusions Galore

View from room

Social King View Inclusions Galore

  • 23 sq m
  • Harbour view
  • Sleeps 2
  • 1 King Bed

View all photos for Harbour Suite View Inclusions Galore

Harbour Suite View Inclusions Galore | In-room safe, desk, laptop workspace, blackout curtains

Harbour Suite View Inclusions Galore

  • 58 sq m
  • Harbour view
  • Sleeps 2
  • 1 King Bed

View all photos for Social View King

View from room

Social View King

  • 23 sq m
  • Harbour view
  • Sleeps 2
  • 1 King Bed

View all photos for Social View Twin

Room amenity

Social View Twin

  • 23 sq m
  • Harbour view
  • Sleeps 2
  • 2 Single Beds

View all photos for Social Twin

In-room safe, desk, laptop workspace, blackout curtains

Social Twin

  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Social King

Social King | View from room

Social King

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

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Front of property

The Grand by SkyCity

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The price is CHF 209
for 1 room
includes taxes & fees
5 Feb - 6 Feb
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About this property

M Social Auckland

Eco-certified Auckland hotel in Auckland Central Business District with a 24-hour fitness centre
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, valet parking, 24-hour room service and a business centre are on-site. Housekeeping is available on request.
M Social Auckland offers 190 accommodations with laptop-compatible safes and complimentary bottles of water. A pillow menu is available. 49-inch LCD televisions come with satellite channels. Bathrooms include dressing gowns, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
M Social Auckland's great location gets high marks from our customers. During your stay, you're just a quick walk from Princes Wharf. Enjoy features like free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Enjoy local cuisine while dining at Beast & Butterflies
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the cleanliness, comfy beds and overall comfort
  • Steps from Princes Wharf and New Zealand Maritime Museum
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

WiFi is free in public spaces. Event space at this hotel measures 1130 square feet (105 square metres) and includes conference space. A 24-hour fitness centre, tour/ticket assistance, and a garden are also featured at the eco-certified M Social Auckland. Parking is available for a fee.

This Auckland hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 6:30 AM to noon.
Beast & Butterflies – This restaurant specialises in local cuisine and serves breakfast, dinner and light fare. Guests can enjoy drinks at the bar.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Mandarin), English, French, Japanese, Korean, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Covered valet parking on site (NZD 45 per night)

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to noon on weekends; NZD 45 to 45 for adults and NZD 22.50 to 22.50 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Beast & Butterflies

Things to do

  • 24-hour gym

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 1,130 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Grab bar in shower (85 centimetre high)
  • Lift (110 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (115 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

The property charges 2 per cent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately NZD 45 to 45 for adults and NZD 22.50 to 22.50 for children
  • Valet parking fee: NZD 45.00 per night
  • Credit card charges are subject to a surcharge of 2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Clean. We Care. We Welcome. (Millennium)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

M Social Auckland Hotel
M Social Auckland Hotel
M Social Auckland Auckland
M Social Auckland Hotel Auckland

M Social Auckland Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 874 out of 1023 reviews" "
Rating 8 - Good. 121 out of 1023 reviews" "
Rating 6 - Okay. 17 out of 1023 reviews" "
Rating 4 - Poor. 9 out of 1023 reviews" "
Rating 2 - Terrible. 2 out of 1023 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Wendy, SURREY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Check in & out very easy. Walking distance to shopping & many restaurants. Would definitely recommend.
Stayed 2 nights in Oct 2024

10/10 Excellent

Elizabeth

Stayed 1 night in Sep 2024

8/10 Good

Marc, Whangarei

Liked: Cleanliness
Disliked: Staff & service
Having no pool was a shame. Staff also didn’t notice my valet parking and extras included. No upgrade was available either which was apart of the booking
Stayed 1 night in Oct 2024

10/10 Excellent

Ihsan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great overnight stay
Great stay with VIP carparking at fantastic location beds were super comfortable I book the room with view had amazing view
Stayed 1 night in Oct 2024

10/10 Excellent

Stacy, Newark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a lovely hotel. Awesome staff who are willing and able to assist you with you need them. The breakfast buffet tasted good. The hotel is located directly across the street from the ferry terminal, so getting to and from places like Waiheke Island is super easy. There's also plenty of restaurants adjacent to the hotel on the wharf. The hotel is also a good 10-12 mins walking distance to the SkyTower. Overall, I thoroughly enjoyed my stay!
Stayed 4 nights in Oct 2024

10/10 Excellent

Ming

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Van at the front desk was great!!!
Stayed 1 night in Oct 2024

10/10 Excellent

Noreen

Stayed 5 nights in Sep 2024

8/10 Good

Pamela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stylish clean hotel with comfortable rooms and steps away from many restaurants and shopping options. Waterfront views are fun and the gym is clean and well equipped. The restaurant was too pricey so we ate elsewhere and they charged us extra $50 for early check in. We came off at 13 hour flight so agreed to pay but usually if a room is ready early you’re just lucky. The extra charge is just gouging.
Stayed 2 nights in Oct 2024

8/10 Good

Kate

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in process, staff very accomodating. Good room, conveniently located to bars and restaurants
Stayed 1 night in Sep 2024

10/10 Excellent

Narith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and nicely designed. Location was easily accessible. The view was amazing. The staff is very friendly and accommodating. Highly recommend staying there.
Stayed 1 night in Oct 2024

10/10 Excellent

E

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, very helpful, clean. Great bar and restaurant. Will stay again.
Stayed 1 night in Oct 2024

8/10 Good

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern
Clean and modern no issues with Hotel
Stayed 1 night in Oct 2024

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Small but well appointed and comfortable rooms. Great service.
Stayed 1 night in Oct 2024

10/10 Excellent

Sherry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and great location.
Stayed 1 night in Oct 2024

10/10 Excellent

Beverly

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was excellent and we loved our view. Super friendly and helpful staff. Close within walking distance of everything. We would definitely stay here again.
Stayed 2 nights in Oct 2024

8/10 Good

Kelly, Auckland

Liked: Cleanliness, staff & service, property conditions & facilities
Central location to the viaduct staff were amazing and the room was great definitely be back
Stayed 1 night in Oct 2024

8/10 Good

Craig

Stayed 2 nights in Oct 2024

10/10 Excellent

Teresa

Travelled with family
Liked: Amenities, property conditions & facilities
The staff were all-no exceptions- friendly and helpful. We always were greeted when returning and got a smile and nod each time we left. The security systems were great too.
Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Cristal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was our first experience at a M Social Hotel - we all loved it - best hotel we stayed at in NZ so will definately want to stay again - so friendly / they employee really nice humans
Stayed 1 night in Oct 2024

10/10 Excellent

Dave

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was unwell during our stay here and the staff were most helpful with our additional needs that arose. Breakfast is good, as are the evening meals, if feeling slightly expensive. We found car parking to be easy, cheaper and adequate in the Downtown car park behind the hotel as we didn't require valet service. Unfortunately, Friday and Saturday nights are very noisy on the harbour front making it difficult to sleep. However, we would return as it is a nice place to stay.
Stayed 4 nights in Oct 2024

10/10 Excellent

desmond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very conveniently located in downtown Auckland.
Stayed 2 nights in Sep 2024

10/10 Excellent

Anne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff amazing, room great, breakfast options great. Would recommend and would stay again!
Stayed 6 nights in Sep 2024

8/10 Good

Dave

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location in the CBD with harbour views and underground parking. Young, fun atmosphere without being boisterous.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024