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The Kentish Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Kentish Hotel

Beach nearby
Outdoor wedding area
Queen Room | In-room safe, iron/ironing board, cots/infant beds, free WiFi
Exterior
2 restaurants, breakfast, lunch, dinner served; Mediterranean cuisine

Reviews

6.8 out of 10

Popular amenities

  • Room service
  • Parking available
  • Bar
  • Housekeeping
  • Laundry
  • Parking included

Explore the area

Map
5 Queen Street, Waiuku, 2123
  • River Lane Esplanade Reserve
    1 min walk
  • B's Kitchen
    1 min walk
  • Pukekohe Station
    22 min drive
  • Auckland (AKL-Auckland Intl.)
    47 min drive

Room options

View all photos for Twin Room

Twin Room | In-room safe, iron/ironing board, cots/infant beds, free WiFi

Twin Room

  • 4 sq m
  • Lagoon view
  • Sleeps 3
  • 2 Single Beds

View all photos for Queen Room

Queen Room | In-room safe, iron/ironing board, cots/infant beds, free WiFi

Queen Room

  • 4 sq m
  • Lagoon view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Single Room

Single Room | In-room safe, iron/ironing board, cots/infant beds, free WiFi

Single Room

  • 2 sq m
  • Sleeps 1
  • 1 Single Bed

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Exterior

Castaways Resort

Spa
Parking included
Free WiFi
Restaurant
4.6 out of 5, Wonderful, (294)
The price is CHF 182
for 1 room
includes taxes & fees
10 Jan - 11 Jan
Castaways Resort

About this property

The Kentish Hotel

Riverfront inn with 2 restaurants and casino
This inn features 2 restaurants, a casino and a nightclub. Free WiFi in public areas, free self parking and a free manager's reception are also provided. Additionally, 2 bars/lounges, a snack bar/deli and a conference centre are on-site. Bathrooms are shared.
The Kentish Hotel offers 11 accommodations with a safe and free newspapers. Flat-screen televisions are featured in guestrooms.

Guests have access to shared bathrooms. Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

During your stay at The Kentish Hotel, you're just a quick walk from Tamakae Reserve. Features include free WiFi in public areas, free self-parking and a free manager's reception.
  • Free WiFi
  • Free self-parking and extended parking
  • Enjoy Mediterranean cuisine at Portside Restaurant, one of the property's 2 restaurants and 2 bars/lounges
  • Motorhome/coach/lorry parking available for a fee
  • Services include babysitting, dry cleaning/laundry and a concierge
  • Steps from Tamakae Reserve and River Lane Esplanade Reserve
  • Train station pick-up, train station drop-off and local-area shuttle service available for a fee
There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A free manager's reception is offered daily. WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. Event space at this inn measures 269 square feet (25 square metres) and includes a conference centre. A casino, a nightclub, and a terrace are also featured at The Kentish Hotel. An area shuttle and a train station drop-off service are available for a fee. Self parking is free.

Smoking is allowed in designated areas at this Waiuku inn.

The inn hosts a free manager's reception daily.
Portside Restaurant – This restaurant specialises in Mediterranean cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Reservations are required.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Area shuttle (surcharge)
  • Train station pick-up and drop-off shuttle (surcharge)
  • Free extended parking on site
  • RV/bus/lorry parking (surcharge) on site

Food and drink

  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Portside Restaurant

Things to do

  • 18 slot machines
  • Billiards/pool table
  • Casino
  • Nightclub

Family friendly

  • Babysitting (surcharge)
  • Cot (surcharge)
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre (269 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • In a regional park
  • On a river
  • Terrace

Spa

  • Manicures/pedicures

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Free toiletries
  • Shared bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Tea bags/instant coffee

More

  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: noon; check-in end time: 2:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open Sunday - Thursday (11:00 AM - 10:30 PM) and Friday - Saturday (11:00 AM - 11:30 PM)
The check-in location differs from the property location; go to: [hotel bar.]
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are available for NZD 10.00 per stay.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 50.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: NZD 10.00 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
The Kentish Hotel offers transfers from the train station (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. This property's front desk is open during the following times:
  • Sunday - Thursday: 11:00 AM - 10:30 PM
The check-in location differs from the property location. To check in, guests will need to go to hotel bar.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Up to 2 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Kentish Hotel Waiuku
Kentish Hotel
Kentish Waiuku
The Kentish Hotel Inn
The Kentish Hotel Waiuku
The Kentish Hotel Inn Waiuku

The Kentish Hotel Reviews

Reviews

6.8
Rating 10 - Excellent. 14 out of 111 reviews" "
Rating 8 - Good. 45 out of 111 reviews" "
Rating 6 - Okay. 29 out of 111 reviews" "
Rating 4 - Poor. 11 out of 111 reviews" "
Rating 2 - Terrible. 12 out of 111 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

6.2/10

Amenities

6.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

Tim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area was awesome
Stayed 1 night in Aug 2024

2/10 Terrible

Kowhai

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Renovations were underway leaving hall and common areas dusty and unsafe with exposed wire being worked on, walls knocked out and painting being done during the time of our stay. There were two shared showers for the hotel. One had no hot water and the other only barely hot enough after being left running for a long amount of time. Noise from the venue below was understandable but still not ideal. Light fittings in the room were not fully functional, carpet was stained and bed squeaky and old. Other than a hook on the back of the door there was nowhere to actually hang clothes. The jug could only be plugged in by leaving it sitting on the floor. My partner has allergies and was unwell, we tried to make the best of it but ended up leaving without staying the night. This was backpacker style accommodation at $128 for a Queen which is not worth it. When I raised these issues with staff (we left without staying the night) a refund was not forthcoming even though all of the issues can be easily verified. With renovations I am sure this place has potential but this is not how you treat paying customers.
Stayed 1 night in Jul 2024

8/10 Good

cappy

Disliked: Cleanliness
The bed linen bottom bed sheet was unclean. Noisy when the disco is pumping and noisy bar patrons at midnight-1300.
Stayed 1 night in Apr 2024

8/10 Good

Vyv

Travelled with group
Liked: Staff & service
Basic.. wouldn't take my wife.
Stayed 3 nights in Mar 2024

2/10 Terrible

Tatjana

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Disappointing stay at the Kentish, staff were unfriendly, room was hot and stuffy and shared facilities were dirty, with a cockroach greeting us on arrival. Broken toilet, no toilet paper or new towels after staying for three days. Wouldn’t recommend.
Stayed 3 nights in Dec 2023

6/10 Okay

Sean

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023

2/10 Terrible

Garry

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Small poky room Other neighboring rooms geusts load and abusive yelling Load noises from outside until rarly hours of morning
Stayed 1 night in Oct 2023

6/10 Okay

Bruce

Travelled with family
Liked: Staff & service
Disliked: Amenities
The Property was lovely, however things like chewing stuck to the cover of the compendium and no toilet paper in two of the three toilets let the place down.
Stayed 2 nights in Oct 2023

8/10 Good

garry

Liked: Staff & service, property conditions & facilities
It’s ok
Stayed 1 night in Sep 2023

6/10 Okay

Colin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel was as presented i.e. old; but the rooms were not clean. With that exception it was as expected.
Stayed 2 nights in Jul 2023

2/10 Terrible

Jeanette

Travelled with group
Disliked: Amenities
It’s an historic hotel so the toilet and shared shower facilities were expected. However, the VERY cold rooms, minimal and jaded bed linen, no electric blankets and only one power point for heating, phone charger and kettle was not expected! Approx 20 police attended a disturbance and made arrests at the hotel on the Friday night and no attempt was made to notify residents or provide a safe alternative access to the hotel at night. On our return at 10.40pm we had to walk through police and disgruntled patrons to get into the hotel! The party continued outside till about 2am and car alarms sounded in the hotel carpark. I did not feel safe in that hotel! The bar and restaurant staff were very nice but the priority at this property is clearly the bar and restaurant ( both seem ok) but the hotel accommodation is badly outdated and very uncomfortable and the hotel guests seem to be a very low priority.
Stayed 2 nights in Jul 2023

6/10 Okay

Paul

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
.
Stayed 1 night in Jun 2023

4/10 Poor

Erin

Stayed 1 night in Jun 2023

8/10 Good

Phil

Stayed 1 night in Jun 2023

6/10 Okay

Ian

Travelled with family and small children, Travelled with partner
Liked: Staff & service
It was an experience to stay in the hotel. It was really noisy during the night with people walking back and forth to their room from the toilets. One of the showers was cold in the morning. The little freezer froze our milk for our bubba. The setting was on too high. The room was cold at night. The little oil heater wasn't enough. We still enojoyed our experience
Stayed 2 nights in Jun 2023

6/10 Okay

Robin

Liked: Cleanliness, staff & service
Room rate was very reasonable. Room was a little cold and needed a little care.
Stayed 1 night in May 2023

8/10 Good

Mae

Stayed 2 nights in Apr 2023

8/10 Good

Gail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Proximity to town, parking and friendly, kind staff
Stayed 1 night in Apr 2023

8/10 Good

Raymond, Cambridge

Liked: Cleanliness, staff & service, property conditions & facilities
A unique experience staying in a hotel with so much history
Stayed 1 night in Mar 2023

8/10 Good

Kris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2023

8/10 Good

Kevin

Stayed 1 night in Mar 2023

10/10 Excellent

IAN

Stayed 2 nights in Feb 2023

4/10 Poor

Tony

Liked: Staff & service
Loud band kept me awake until 12.00 and bar noise until 1.00
Stayed 1 night in Feb 2023

8/10 Good

Bruce

Liked: Room comfort
The staff were friendly and eager to please. Melody deserves special mention. A mirror in the room would be nice. The toilet soap dispenser was not working. I will will definitely stay here again. Guinness on tap is the clincher.
Stayed 2 nights in Feb 2023

2/10 Terrible

R L

Stayed 4 nights in Jan 2023