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The Spencer Hotel

4.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Spencer Hotel

Front of property
Seasonal outdoor pool
Spencer One-Bedroom Suite Balcony & View | In-room safe, desk, laptop workspace, blackout curtains
Lobby sitting area
Front of property

Reviews

8.4 out of 10

Very good

Popular amenities

  • Hot tub
  • Pool
  • Parking available
  • Gym
  • Laundry
  • Air conditioning

Explore the area

Map
9-17 Byron Avenue, Auckland, 622
  • Takapuna Beach
    7 min walk
  • Thyme Restaurant
    1 min walk
  • Halsey Street Tram Stop
    9 min drive
  • Auckland (AKL-Auckland Intl.)
    34 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Spencer One-Bedroom Suite

Spencer One-Bedroom Suite | Living room | LCD TV

Spencer One-Bedroom Suite

  • 59 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Spencer Studio Room

Spencer Studio Room | In-room safe, desk, laptop workspace, blackout curtains

Spencer Studio Room

  • 29 sq m
  • Sleeps 2
  • 2 Queen Beds

View all photos for Spencer Studio Room with Balcony

Spencer Studio Room with Balcony | In-room safe, desk, laptop workspace, blackout curtains

Spencer Studio Room with Balcony

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Spencer One Bedroom Suite with Balcony

Spencer One Bedroom Suite with Balcony | Living room | LCD TV

Spencer One Bedroom Suite with Balcony

  • 59 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Spencer One-Bedroom Suite Balcony & View

Spencer One-Bedroom Suite Balcony & View | Living room | LCD TV

Spencer One-Bedroom Suite Balcony & View

  • 59 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

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Exterior

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The price is CHF 90
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includes taxes & fees
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About this property

The Spencer Hotel

Hotel with a fitness centre, a quick walk to Takapuna Beach
A fitness centre, Access to hot tub and an outdoor tennis court are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a seasonal outdoor pool, a business centre and conference space are on-site. Housekeeping is available once per stay.
The Spencer Hotel offers 42 accommodations with a safe and coffee/tea makers. LCD televisions come with premium cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Auckland hotel provides complimentary wired Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided once per stay.

A seasonal outdoor pool and Access to hot tub are on site. Other recreational amenities include an outdoor tennis court and a fitness centre.
The shopping around The Spencer Hotel gets high marks from our customers. During your stay, you're just a quick walk from Shore City Shopping Centre. You'll find features such as free WiFi in public areas, plus a gym and a business centre.
  • Free Wi-Fi in some public areas
  • Self-parking available for a fee
  • Take a swim in the seasonal outdoor pool or soak in the hot tub
  • Amenities include a front desk safe, a business centre and meeting rooms
  • On-site recreation includes an outdoor tennis court and a gym
  • Guests have great things to say about the proximity to shopping and the pool
  • Within a 10-minute walk of Shore City Shopping Centre and Takapuna Beach
As a guest of The Spencer Hotel, you'll find a seasonal outdoor pool, an outdoor tennis court, Access to hot tub, and a fitness centre. WiFi is free in public spaces. A business centre and meeting rooms are available. Event space at this hotel measures 8611 square feet (800 square metres) and includes conference space. A library, multilingual staff, and laundry facilities are also featured at the business-friendly The Spencer Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Auckland hotel is smoke free.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (NZD 30 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Family friendly

  • In-room microwave
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (once per stay)
  • Multilingual staff

Business services

  • 8,611 square feet of conference space
  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • 18 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The property charges 2 per cent for credit card payments
The front desk is open daily from 6:00 AM - 2:00 AM
Front desk staffed during limited hours
Guests can choose to either self-clean the property prior to checkout, or pay an additional cleaning fee of NZD 35 at checkout

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 13 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 55.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: NZD 30 per day
  • Cleaning/housekeeping/linen fee: NZD 35 every 3 days
  • Rollaway bed fee: NZD 55.0 per day
  • Credit card charges are subject to a surcharge of 2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
The front desk at this property is open daily from 6:00 AM - 2:00 AM.
Front desk staff will greet guests on arrival. Guests can choose to either self-clean the property prior to checkout, or pay an additional cleaning fee of NZD 35 at checkout.

We should mention

  • The seasonal pool will open on 01 October and close on 05 April.
  • Up to 2 children aged 13 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Castle Spencer
Castle Spencer Byron
Castle Spencer Byron Hotel
Castle Spencer Byron Hotel Takapuna
Castle Spencer Byron Takapuna
Spencer On Byron Auckland
Spencer Byron Hotel Takapuna
Spencer Byron Hotel
Spencer Byron Takapuna
Spencer Byron
Castle Spencer on Byron Hotel
The Spencer Hotel Hotel
The Spencer Hotel Auckland
The Spencer on Byron Hotel
The Spencer Hotel Hotel Auckland

The Spencer Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 423 out of 1001 reviews" "
Rating 8 - Good. 373 out of 1001 reviews" "
Rating 6 - Okay. 122 out of 1001 reviews" "
Rating 4 - Poor. 55 out of 1001 reviews" "
Rating 2 - Terrible. 28 out of 1001 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Wendy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly helpful staff, rooms clean and tidy
Stayed 2 nights in Sep 2024

10/10 Excellent

Arlene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location in takapuna with beautiful views of auckland city. Very friendly and helpful staff
Stayed 1 night in Sep 2024

8/10 Good

Adam

Liked: Cleanliness
Stayed 1 night in Aug 2024

4/10 Poor

Leeanne

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was dirty Pubic hair and stains all over the beds We complained and were moved rooms It was better but still Dirty and big Pubic hair on the hand towel in the bathroom I have complained directly to the hotel and given them a chance to respond before placing a public review They have not bothered to respond I would like to give others a heads up before booking I don’t know if it’s their “Expedia allocated rooms” or what But for over $200 a night I expect a basic standard of cleanliness Disgusted actually dirtiest place I’ve stayed in all my travels around the world
Stayed 1 night in Aug 2024

10/10 Excellent

angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Tracy

Stayed 3 nights in Aug 2024

10/10 Excellent

Jane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The perfect home-away from home, with the added benefit of the kind, perceptive staff who will make sure that everything is perfect for a peaceful, most perfect stay. With gratitude & admiration Jane
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Jane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The most perfect, friendly & expert team in auckland. The Spencer is a dream for a break in the city —- with huge views out to Rangitoto, beautiful spacious , clean & spacious rooms, it is a home away from home. Thank you all for welcoming me & taking such care.
Stayed 3 nights in Aug 2024

8/10 Good

Robyn

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Wendy

Travelled with family
Liked: Cleanliness, staff & service, amenities
Friendly and helpful staff, comfortable beds, clean and tidy
Stayed 2 nights in Aug 2024

6/10 Okay

Benjamin JOHN

Travelled with family and small children
Hotel was fine but rooms are pretty tired.
Stayed 1 night in Aug 2024

10/10 Excellent

Jane

Stayed 1 night in Aug 2024

10/10 Excellent

Jane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extraordinary seaside gem in the city
The Spencer is my dream home away-from-home. The staff are so welcoming & attend to every request or question with a smile. The rooms are large, full of light with the most fabulous views across to Rangitoto and beyond. The hotel is immaculately clean, offers a large gym & pool. I will return and can’t recommend it more. Thank you to all who made my stay so special. Jane
Stayed 1 night in Aug 2024

10/10 Excellent

Jane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A seaside dreamscape in the city
Totally perfect for a peaceful stay in the city-by-the-sea! Expansive views from the spacious, well equipped rooms and kind accommodating staff have made my time here everything and more that I expected. Every day starts with the breathtakingly inspirational view, within easy reach of the city or for a seaside escape on the many local beaches.
Stayed 2 nights in Aug 2024

10/10 Excellent

David

Stayed 1 night in Aug 2024

10/10 Excellent

Alistair

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 1 night in Jul 2024

10/10 Excellent

Jim

Stayed 1 night in Jul 2024

6/10 Okay

Jane

Travelled with partner
Disliked: Staff & service, amenities
When I reserved, June 4th this year, I specifically asked about a hotel bar and restaurant as we planned to watch the AB's vs England there, I was told yes. On arriving I asked when would the bar open, to be told bar and restaurant closed for refurbishing! I also asked about the Gold Card discount and early booking fee, to be told I'd need to contact Expedia about that! Overall basically a very overpriced venue, $500.00 for 2 nights plus parking.More of a motel than a hotel. What can be done about this please? Thanks, Jane.
Stayed 2 nights in Jul 2024

10/10 Excellent

Vivienne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great stay Thanks
Stayed 2 nights in Jul 2024

10/10 Excellent

royden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Eric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent location with many dinning and shopping option's right on the 'doorstep'. Easy to get to and from by car and foot. Very good in room amenities and great views.
Stayed 1 night in Jul 2024

10/10 Excellent

Marcus

Stayed 1 night in Jun 2024

8/10 Good

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 2 nights in May 2024

10/10 Excellent

Tracy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient easy location when in Takapuna. Close to the beach, shops, restaurants, cafes. Friendly staff, always make me feel welcome
Stayed 3 nights in Jun 2024