VR Queen Street - Hotel & Suites

4.0 star property

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Standard King Room | Private kitchen | Fridge, microwave, electric kettle, toaster
Premier King Room | Premium bedding, pillow-top beds, in-room safe, blackout curtains
50-inch Smart TV with digital channels, TV, streaming services
View from room
Front of property

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Breakfast available
  • Housekeeping
  • 24/7 front desk
  • Parking available

Explore the area

Map
401 Queen Street, Auckland, 1010
  • Queen Street Shopping District
    ‪1 min walk‬
  • University of Auckland
    ‪4 min walk‬
  • Auckland Town Hall
    ‪5 min walk‬
  • Auckland (AKL-Auckland Intl.)
    ‪26 min drive‬

Room options

Premier King Room

  • 38 sq m
  • Sleeps 3
  • 1 King Bed

Standard King Room

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Compact Single Room

  • 18 sq m
  • City view
  • Sleeps 1
  • 1 Single Bed

Two-Bedroom Suite

  • 40 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds OR 1 King Bed and 1 Queen Bed

One-Bedroom Suite

  • 38 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard King Room

  • Sleeps 2
  • 1 King Bed

Compact Single Room

  • Sleeps 1
  • 1 Single Bed

One Bedroom Suite

  • Sleeps 2
  • 1 Queen Bed

Two Bedroom Suite

  • Sleeps 4
  • 2 Queen Beds

Premier King Room

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

VR Queen Street - Hotel & Suites

Eco-certified Auckland hotel in Auckland Central Business District with a 24-hour front desk
This smoke-free hotel features a restaurant, a bar/lounge and a coffee shop/cafe. WiFi in public areas is free. Other amenities include self parking, conference space and concierge services. Change of towels is available on request
VR Queen Street - Hotel & Suites offers 80 air-conditioned accommodations with a safe and a hairdryer. Pillowtop beds feature premium bedding. 50-inch Smart televisions come with digital channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). An iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
VR Queen Street - Hotel & Suites's great location gets high marks from our customers. During your stay, you're just a quick walk from Queen Street Shopping District. You'll find features such as free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Enjoy Modern European cuisine while dining at Latitude 36
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Steps from Queen Street Shopping District and 14 minutes on foot from Sky Tower
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 215 square feet (20 square metres) and includes conference space. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the eco-certified VR Queen Street - Hotel & Suites. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Auckland hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
Latitude 36 – This restaurant specialises in Modern European cuisine and serves breakfast and dinner.
Bar Latitude 36 – This lobby lounge specialises in international cuisine and serves dinner and light fare. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Filipino, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (NZD 40 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: NZD 40 for adults and NZD 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Bar Latitude 36
  • Latitude 36

Things to do

  • Bicycle tours
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 215 square feet of conference space
  • Meeting room

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels
  • Streaming services

Food and drink

  • Cleaning supplies
  • Electric kettle
  • Freezer
  • Limited room service
  • Microwave
  • Refrigerator
  • Restaurant dining guides
  • Tea bags/instant coffee
  • Toaster

More

  • Air conditioning
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 3.15 per cent for credit card payments
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 5 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are available for NZD 50 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: NZD 250 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately NZD 40 for adults and from NZD 20 for children
  • Covered self-parking fee: NZD 40 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: NZD 50 per night
  • Credit card charges are subject to a surcharge of 3.15 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
On-site parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 5 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

VR Queen Street Limited
VR Queen Street Limited Auckland
VR Queen Street Hotel Auckland
VR Queen Street Hotel
VR Queen Street Auckland
VR Queen Street
VR Queen Street Auckland New Zealand
VR Queen Street Hotel Suites
Vr Queen & Suites Auckland
VR Queen Street Hotel Suites
VR Queen Street - Hotel & Suites Hotel
VR Queen Street - Hotel & Suites Auckland
VR Queen Street - Hotel & Suites Hotel Auckland

VR Queen Street - Hotel & Suites Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 377 out of 1000 reviews
Rating 8 - Good. 366 out of 1000 reviews
Rating 6 - Okay. 142 out of 1000 reviews
Rating 4 - Poor. 74 out of 1000 reviews
Rating 2 - Terrible. 41 out of 1000 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Rachael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay here, with very helpful staff and spacious room. Bathroom was sparkling clean and room well appointed. Only minor issue was dishwasher was broken. Quiet and super convenient location, with a dairy and restaurants directly opposite. Would happily stay again.
Stayed 1 night in Nov 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Ingrid

Stayed 2 nights in Oct 2024

10/10 Excellent

Lyndall

Stayed 1 night in Nov 2024

6/10 Okay

Will

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
I like the helpful friendly staffs. The room we stayed needs repairs.
Stayed 5 nights in Oct 2024

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Anton

Liked: Cleanliness, staff & service, property conditions & facilities
Kitchen was under maintenance, so only English & Continental breakfasts were available.
Stayed 2 nights in Oct 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Aug 2024

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Handy to everything and I had an extremely clean and well presented room.
Stayed 2 nights in Oct 2024

10/10 Excellent

Samantha

Liked: Staff & service, property conditions & facilities
The place is amazing. Really great staff
Stayed 1 night in Oct 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant. Welcome, room very satisfactory and clean
Stayed 2 nights in Oct 2024

10/10 Excellent

Piripi

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Nice
Stayed 1 night in Oct 2024

6/10 Okay

Michael

Stayed 1 night in Oct 2024

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. Full kitchenette with coffee, tea, and hot chocolate too. Love that they have YouTube on TV - so much better than standard TV. The restaurant across the street has really good pizza at a terrific price as an added bonus. Lots of nice parks to enjoy close by as well. Will definitely consider returning when I visit NZ in the future.
Stayed 1 night in Oct 2024

8/10 Good

Stevie

Liked: Staff & service, property conditions & facilities
The room i stayed in had bed bugs but otherwise everything was wonderful. Staff are very friendly and polite
Stayed 5 nights in Oct 2024

10/10 Excellent

Masha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff! This was right by the shopping areas and all within walkable distance. The room service was great. The room itself was great.
Stayed 11 nights in Oct 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was well presented thanks
Stayed 1 night in Oct 2024

8/10 Good

Cara, SMYRNA

Liked: Cleanliness, staff & service, property conditions & facilities
Easy walk to SkyCity, as well as the Quarry stops. Lots of local restaurants
Stayed 2 nights in Oct 2024

10/10 Excellent

Yeseul

Stayed 1 night in Sep 2024

8/10 Good

Prapaphon

Stayed 1 night in Sep 2024

10/10 Excellent

Alberto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The girls working at the front desk were absolutely helpful, professional and knowledgeable! Cudos specifically to the lady working in the evening
Stayed 4 nights in Oct 2024

6/10 Okay

Stephen

Acceptable
Ok room, small and had a smell. No towels in the bathroom so had to call reception to get those. Fine if you’re just sleeping there and spending your days exploring Auckland.
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay
Stayed 2 nights in Jul 2024

8/10 Good

Trevor

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property was in a good position for our requirements but be aware if you require parking you need to pre book or park in the parking station across the road, both you have to pay for, check your bed configuration especially if you’re 2 couples, we had 1 king bed & 2 singles.
Stayed 2 nights in Sep 2024