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voco Auckland City Centre by IHG

4.5 star property

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Photo gallery for voco Auckland City Centre by IHG

Rooftop bar
Rooftop bar
Suite, 1 Bedroom, Harbour View | Lake view
View from room
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Housekeeping
  • Breakfast available
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
Corner Wyndham & Albert Streets, Auckland
  • Queen Street Shopping District
    ‪2 min walk‬
  • Sky Tower
    ‪4 min walk‬
  • SkyCity Casino
    ‪5 min walk‬
  • Auckland (AKL-Auckland Intl.)
    ‪28 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Premium bedding, minibar, in-room safe, soundproofing

Standard Room, 1 King Bed

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room (Upgraded)

City view

Standard Room (Upgraded)

  • 27 sq m
  • City view
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 1 Bedroom, Harbour View

Suite, 1 Bedroom, Harbour View | Lake view

Suite, 1 Bedroom, Harbour View

  • 50 sq m
  • Harbour view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Premium bedding, minibar, in-room safe, soundproofing

Standard Room

  • 27 sq m
  • City view
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed, Bay View

City view

Standard Room, 1 King Bed, Bay View

  • 27 sq m
  • Harbour view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Tower (Sky Tower View)

Premium bedding, minibar, in-room safe, soundproofing

Standard Room, 1 King Bed, Tower (Sky Tower View)

  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Harbour View

Premium bedding, minibar, in-room safe, soundproofing

Standard Room, 1 King Bed, Harbour View

  • 27 sq m
  • Harbour view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible Bathtub

Standard Room, 1 Queen Bed, Accessible Bathtub | Premium bedding, minibar, in-room safe, soundproofing

Standard Room, 1 Queen Bed, Accessible Bathtub

  • 35 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | View from room

Standard Room, 2 Queen Beds

  • 29 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

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About this property

voco Auckland City Centre by IHG

Luxury Auckland hotel in Auckland Central Business District with a fitness centre
This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe and valet parking.
Voco Auckland City Centre by IHG offers 201 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. Smart televisions are featured in guestrooms. Bathrooms include bathrobes, designer toiletries and complimentary toiletries.

This Auckland hotel provides complimentary wireless Internet access. Business-friendly amenities include desk chairs and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Voco Auckland City Centre by IHG's great location gets high marks from our customers. During your stay, you're just a quick walk from Sky Tower. You'll find features such as free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Full breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the location
  • Steps from Queen Street Shopping District and 4 minutes on foot from Sky Tower
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There are 5 meeting rooms available. The luxury voco Auckland City Centre by IHG also features a fitness centre, concierge services, and dry cleaning/laundry services. Parking is available for a fee.

This 4.5-star Auckland hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 10:30 AM.
Bar Albert – On-site rooftop bar. Happy hour is offered. Reservations are required.
Mozzarella & Co – This restaurant specialises in Italian cuisine. Open daily.

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (NZD 59 per night)
  • Covered parking on site (NZD 59 per night)
  • Secured, covered valet parking on site (NZD 69 per night)

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: NZD 45 for adults and NZD 35 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bar Albert
  • Mozzarella & Co

Things to do

  • Gym

Family friendly

  • Free cot
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 5 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Smart TV

Food and drink

  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Desk chair
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out

Special check-in instructions

The property charges 1.9 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately NZD 45 for adults and from NZD 35 for children
  • Covered self-parking fee: NZD 59 per night
  • Valet parking fee: NZD 69 per night
  • Nearby parking fee: NZD 59 per night (1969 ft away)
  • Credit card charges are subject to a surcharge of 1.9 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and mobile payments; cash is not accepted
Mobile payment options include: Google Pay and Apple Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Voco Auckland City By Ihg
voco Auckland City Centre by IHG Hotel
voco Auckland City Centre an IHG Hotel
voco Auckland City Centre Hotel by IHG
voco Auckland City Centre by IHG Auckland
voco Auckland City Centre by IHG Hotel Auckland

voco Auckland City Centre by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 328 out of 447 reviews
Rating 8 - Good. 80 out of 447 reviews
Rating 6 - Okay. 19 out of 447 reviews
Rating 4 - Poor. 10 out of 447 reviews
Rating 2 - Terrible. 10 out of 447 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Dylan

Stayed 2 nights in Nov 2024

10/10 Excellent

Laurona, Orange

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our room with a perfect view of the Skytower! The restaurant Mozzarella & Co below was a great surprise and the service we received by Shubhesh was top notch! We will definitely stay here again.
Stayed 7 nights in Nov 2024

10/10 Excellent

lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Inez

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

Kayte

Travelled with partner
Room had broken glass on floor on arrival. Very disappointing when following this up with staff at reception. No apology or concern.
Stayed 2 nights in Nov 2024

8/10 Good

Kim

Travelled with family
Liked: Cleanliness, property conditions & facilities
Lovely hotel, service at reception was very slow, drinks expensive, couldn’t get into rooftop bar as fully booked, lifts the slowest on Earth. Apart from that fabulous!
Stayed 5 nights in Nov 2024

8/10 Good

Jamie

Overrall good but there is room for improvement
Overall stay was ok but it was disappointing that the room was not clean when we return in the late afternoon. It probably has to do that it is a dense population but it didn’t help the situation. As the clean up the day before wasn’t ideal as well as the coffee cups and glasses were not washed as well. Other than that, the location is central and convenient to get around . Plenty of food options
Stayed 3 nights in Nov 2024

10/10 Excellent

Adrienne

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, smart, close to Britomart, shops, sky city, pleasant stay and accommodating when we turned up a little bit early. The only inconvenient thing was booking two rooms under one booking and each room being on separate floors, so we couldn’t go between rooms without getting someone to meet us at the stair door on each floor. We were only here one night, they possibly would have added the other floor to our room key for access if asked, but we weren’t there long enough. Otherwise perfect for our stay.
Stayed 1 night in Nov 2024

10/10 Excellent

Benjamin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
View was amazing. Comfortable amenities and great service. Rooftop bar is excellent. Loved the food and cocktails. Will definitely stay again.
Stayed 1 night in Nov 2024

10/10 Excellent

Arden

Liked: Cleanliness, staff & service, property conditions & facilities
The staff at this hotel were lovely and very helpful, the room was very clean and had the best view.
Stayed 2 nights in Oct 2024

8/10 Good

Yun Jeong

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great except they don't have any basic amenities like cotton buds, shower cap, slippers etc. you have to request to have any of these(not sure if slipper is even provided) and it seems like they are trying to cut costs and when requested, they take 3-4 hours to get delivered. Staff are amazing and very friendly.
Stayed 2 nights in Oct 2024

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great spot, great views and the best roof top bar in town!!
Stayed 1 night in Nov 2024

10/10 Excellent

Maytham

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Every thing was great but I hope parking fees be less
Stayed 6 nights in Oct 2024

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Long Weekend
Lovely hotel in central location. We had a lovely quiet room and room was spacious and nicely decorated. Would definitely stay again. Check out Bar Albert…great views from 38th floor.
Stayed 2 nights in Oct 2024

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great choice
Great location in Auckland and great staff (mistakenly went to the adjoining Holiday Inn, where the service was so far below the level at Voco, checking in at Voco was such a relief!). The breakfast buffet was great, many standard offerings but the juices and barista coffee put it in a league above the others in NZ.
Stayed 2 nights in Oct 2024

10/10 Excellent

Deborah

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
GREAT rooftop bar!
Stayed 1 night in Oct 2024

10/10 Excellent

Ralph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing room, kind staffs from reception to breakfast staffs ❤️ My daughter had a blast! Thanks for making her 7th birthday memorable
Stayed 1 night in Oct 2024

2/10 Terrible

eduardo

Stayed 2 nights in Oct 2024

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable. Convenient location. Helpful staff. Beautiful views. A bit pricey.
Stayed 1 night in Oct 2024

10/10 Excellent

Susan

Stayed 2 nights in Oct 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Samantha

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a fantastic central property, amazing staff, offered free upgrade and late checkout. Clean, funky, close to restaurants/queen st, walked to disney.
Stayed 1 night in Aug 2024

10/10 Excellent

Andre

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff.
Stayed 2 nights in Oct 2024