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Best Western Plus Waterville Grand Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Plus Waterville Grand Hotel

Exterior
Indoor pool, open 6:00 AM to 10:00 PM, pool loungers
Premium bedding, in-room safe, desk, laptop workspace
Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Premium bedding, in-room safe, desk, laptop workspace
Lobby

Reviews

7.4 out of 10

Good

Popular amenities

  • Room service
    Room service
  • Bar
    Bar
  • Pool
    Pool
  • Gym
    Gym
  • Breakfast available
    Breakfast available
  • Pet-friendly
    Pet-friendly

Explore the area

Map
375 Main Street, Waterville, ME, 04901
  • First Congregational Church
    14 min walk
  • Kennebec River
    3 min drive
  • Colby College
    12 min drive
  • Waterville, ME (WVL-Robert Lafleur)
    7 min drive

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Bathtub

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Accessible, Bathtub

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Bathtub

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Holiday Inn Express & Suites Waterville - North, an IHG Hotel
Pool
Breakfast included
Parking included
Free WiFi
4.3 out of 5, Excellent, (670)
The price is CHF 460
for 1 night
includes taxes & fees
6 Dec - 7 Dec
Holiday Inn Express & Suites Waterville - North, an IHG Hotel

About this property

Best Western Plus Waterville Grand Hotel

Hotel in Waterville with 2 restaurants and fitness centre
This hotel features 2 restaurants, an indoor pool and a fitness centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a business centre and conference space.
Best Western Plus Waterville Grand Hotel offers 138 air-conditioned accommodations with a safe and free newspapers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium satellite channels. Microwaves and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and desk chairs. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Best Western Plus Waterville Grand Hotel. During your stay, you'll be within walking distance of First Congregational Church. Features include free WiFi in public areas and free self-parking, plus 2 restaurants.
  • Free Wi-Fi in some public areas
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy a bite to eat at O Briens Irish Restaurant, a family restaurant that serves American cuisine
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • 14 minutes on foot from First Congregational Church and a 3-minute drive from Kennebec River
  • Pets welcome free of charge
Best Western Plus Waterville Grand Hotel offers its guests an indoor pool and a fitness centre. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business centre and meeting rooms are available. Event space at this hotel measures 6000 square feet (557 square metres) and includes conference space. A vending machine, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly Best Western Plus Waterville Grand Hotel. You'll have access to the indoor pool at a partner property. Free self parking is available.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
O Briens Irish Restaurant – This family restaurant specialises in American cuisine and serves breakfast and dinner.
O Briens Irish Pub – This pub serves lunch and dinner.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 7 for adults and USD 7 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • O Briens Irish Pub
  • O Briens Irish Restaurant

Family friendly

  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 6,000 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Banquet hall

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 7.00 for adults and from USD 7.00 for children
  • Fee for in-room wireless Internet: USD 0.0 per stay (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Up to 3 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Plus Waterville Grand
Best Western Plus Waterville Grand Hotel
Best Western Waterville Grand
Waterville Grand Hotel
Best Plus Waterville Grand
BEST WESTERN PLUS Waterville Grand Hotel Maine
Best Western Plus Waterville Grand Hotel Hotel
Best Western Plus Waterville Grand Hotel Waterville
Best Western Plus Waterville Grand Hotel Hotel Waterville

Best Western Plus Waterville Grand Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 275 out of 920 reviews" "
Rating 8 - Good. 314 out of 920 reviews" "
Rating 6 - Okay. 155 out of 920 reviews" "
Rating 4 - Poor. 102 out of 920 reviews" "
Rating 2 - Terrible. 74 out of 920 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Casimiro

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient with a dog
Stayed 1 night in Aug 2024

8/10 Good

Mark R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
decent place for the money
Stayed 1 night in Aug 2024

10/10 Excellent

Terry

Travelled with family
Liked: Cleanliness, staff & service
Clean looked taken care of
Stayed 1 night in Aug 2024

4/10 Poor

Doreen

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The bartender/waitress in the restaurant was awesome. The person who checked us in was grumpy. The room was dirty - the carpet was wet, and the shower walls were moldy. The bathroom floor was slimy.
Stayed 1 night in Aug 2024

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Property was in a great location,staff friendly service was good. Only problem we had was the food in there restaurant was not good for an evening meal we expected better.
Stayed 1 night in Aug 2024

8/10 Good

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Room is dated but very quiet and clean . Strong smell of carpet fresh in room and hallways . The included breakfast was very nice . Choice of 3 combinations meals including juice , bacon , sausage, toast , home fries and eggs. Check in and out was easy .
Stayed 1 night in Aug 2024

2/10 Terrible

michael

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Melissa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m picky about hotel smells, and luckily the room was clean and smelled fine. The lobby was a little stale/smoky smelling, but we didn’t spend time there so it was fine. The staff was very nice and accommodating. It was a good stopover on a long drive.
Stayed 1 night in Jul 2024

10/10 Excellent

Mel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and safe location just off the interstate offering clean comfortable rooms with breakfast options included making our stay relaxed as needed with fantastic friendly staff
Stayed 4 nights in Aug 2024

2/10 Terrible

Tasha

I did not book this. Is someone using my name and email address? I can’t find an email address to forward the confirmation to. I did not book this trip!!!
Stayed 1 night in Jul 2024

8/10 Good

John

Travelled with family
Liked: Amenities
I liked the layout and the sit down breakfast. The staff was very accommodating. Lastly, I liked the location, right off of I-95!
Stayed 1 night in Aug 2024

2/10 Terrible

Iuliia

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
our bedding hadn't been changed. they looked like they had been used for a long time. they had horrible stains
Stayed 1 night in Jul 2024

8/10 Good

leonard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was adequate or better. The complimentary breakfast was very good, and cooked to order.
Stayed 1 night in Jul 2024

8/10 Good

Roxanne

Business traveller
Liked: Staff & service
Stayed 1 night in Apr 2024

6/10 Okay

Nicholas

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Lobby, hallways, and room offered what was expected. The fitness center, however, is decrepit. The humidity from the adjacent pool is causing the baseboards to separate from the walls, the equipment to rust (not that any of the machines were even turned on or functioning), and paint peeling / rust stains all over the room. The one cable weight machine is so rusted it looks like it was picked out of a junkyard.
Stayed 1 night in Jul 2024

10/10 Excellent

Emily

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, easy stay, nice pool
Stayed 1 night in Jul 2024

4/10 Poor

Tricia

Stayed 1 night in Jul 2024

8/10 Good

Connie

Stayed 1 night in Jul 2024

10/10 Excellent

Loran

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient to highway.
Great location. Convenient to highway and shopping.
Stayed 1 night in Jul 2024

10/10 Excellent

Lisa

Stayed 1 night in Jul 2024

8/10 Good

Elizabeth

Stayed 1 night in Jul 2024

4/10 Poor

Diane

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Only if desperate
Very dated in need of major overhaul. Was initially put into a room with a broken window, and I mean very broken. Even though there was air conditioning, the room felt like it needed a dehumidifier. Bedding felt damp. Why is the coffee maker in the bathroom?
Stayed 1 night in Jul 2024

10/10 Excellent

Stacey

Travelled with family
Stayed 1 night in Jul 2024

6/10 Okay

Eric

Travelled with family
Liked: Staff & service
Stayed 1 night in Jul 2024