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Comfort Inn Civic Center

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Comfort Inn Civic Center

Standard Room, 2 Double Beds, Non Smoking | Desk, blackout curtains, iron/ironing board, free cots/infant beds
Indoor pool
Lobby
Lobby
Exterior

Reviews

7.8 out of 10

Good

Popular amenities

  • Pool
  • Gym
  • Pet-friendly
  • Breakfast included
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
281 Civic Center Dr, Augusta, ME, 04330
  • Augusta Civic Center
    13 min walk
  • Wendy's
    1 min walk
  • Augusta Transportation Center
    12 min walk
  • Augusta, ME (AUG-Augusta State)
    6 min drive

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking | Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 2 Double Beds, Non Smoking

  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Non Smoking

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Deluxe Room, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Non Smoking

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

About this property

Comfort Inn Civic Center

Hotel in Augusta with free breakfast and fitness centre
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness centre. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, coffee/tea in a common area and a 24-hour front desk. Housekeeping is available on request.
Comfort Inn Civic Center offers 98 accommodations with coffee/tea makers and complimentary newspapers. 32-inch LCD televisions come with satellite channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Augusta hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Comfort Inn Civic Center. During your stay, you'll be within walking distance of Augusta Civic Center. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at 99 Restaurant and Pub, a family restaurant that serves American cuisine
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a 24-hour business centre and a lift
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the overall condition of the property
  • Within a 15-minute walk of Augusta Civic Center and University of Maine at Augusta
  • Pets welcome for a fee
Comfort Inn Civic Center offers its guests an indoor pool and a fitness centre. There's a restaurant on site. Free breakfast is served daily. Public spaces have free WiFi.

There's an onsite 24-hour business centre. The business-friendly Comfort Inn Civic Center also features a vending machine, coffee/tea in common area, and a fireplace in the lobby. Self parking is free.

This Augusta hotel is smoke free.

Guests are served a free continental breakfast daily from 6:00 AM to 10:00 AM.
99 Restaurant and Pub – This family restaurant specialises in American cuisine. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • 99 Restaurant and Pub

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 7 AM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 20.00 per accommodation, per day
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20.00 per accommodation, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Inn Civic Center
Comfort Inn Civic Center Augusta
Comfort Inn Civic Center Hotel
Comfort Inn Civic Center Hotel Augusta
Augusta Comfort Inn
Comfort Inn Augusta
Comfort Inn Civic Center Augusta, Maine
Comfort Inn Civic Hotel Augusta
Comfort Inn Civic Center Hotel
Comfort Inn Civic Center Augusta
Comfort Inn Civic Center Hotel Augusta

Comfort Inn Civic Center Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 233 out of 655 reviews" "
Rating 8 - Good. 227 out of 655 reviews" "
Rating 6 - Okay. 101 out of 655 reviews" "
Rating 4 - Poor. 53 out of 655 reviews" "
Rating 2 - Terrible. 41 out of 655 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Kimberly

Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Heidi

Travelled with group
Stayed 1 night in Sep 2024

4/10 Poor

Maryellen

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Very disappointed
The desk help was wonderful. Quiet guests I believe. Outdated tiny bathroom. The breakfast is served in a tiny room. The usual hotel breakfast items. And a overall dirty feeling in the place.
Stayed 2 nights in Aug 2024

2/10 Terrible

Melissa

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was disgusting! I really should’ve scrubbed the reviews better because this is a 1 star property at best. When we arrived, homeless people were in the process of being kicked out of the hotel. We went out for dinner and when we came back, the homeless people were staged on the grass and there was a police detail in the parking lot. I will say the front desk lady was very nice. But…. The hotel is dirty and super outdated. I’m not even sure if our tub was ever cleaned since there was hair in it. The pillows leave a lot to be desired, you could see the mattress was deformed from use and age, there are cracks in the walls, the breakfast looked like it had been popped into the microwave, the treadmill in the fitness center was broken and for the first time, I was afraid I was going home with bed bugs. I’ll never stay here again. Choice hotels should be ashamed to have this hotel in their brand!
Stayed 2 nights in Aug 2024

4/10 Poor

JOSEPH

Travelled with family, Travelled with pets, Travelled with group
Disliked: Staff & service, property conditions & facilities
When I got there to check in they were questioning whether or not the toilet had been fixed in that particular room and they were unsure but still rented us the room anyway....Woke up in the middle of the night to use the restroom and the floor was soaked because the toilet seal had been leaking... The next day I complained and they moved us a few doors down...Both night had people above us banging and slamming the floors at like 4am... Next time in in Augusta I don't think Me of my family will be staying there... Also website shows a hot tub in the pool room there was no hot tub to be found....
Stayed 2 nights in Aug 2024

8/10 Good

Zujenis

Liked: Staff & service
Stayed 4 nights in Jul 2024

6/10 Okay

Lindsey

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This property, we chose because it said it had a heated pool and a hot tub. The pool was colder than the Maine ocean, and there was no hot tub. We are very sorry we chose this hotel.
Stayed 1 night in Aug 2024

2/10 Terrible

karen

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They had a pool. Took my daughter to use it. A group of other kids came d9wn to use the pool. The other kids didnt follow the rules and at times were unsafe around my daughter. Parents were drinking in pool area and not paying attention. We were on the 3rd floor had kids running up and down the halls until 11 pm. Alot of slamming of doors. Was told to front desk and nothing was done.
Stayed 1 night in Aug 2024

6/10 Okay

James

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Old and run down. Smelly. Ants. Good breakfast. Good staff.
Stayed 3 nights in Jul 2024

6/10 Okay

Maria

Travelled with family, Travelled with pets
Disliked: Cleanliness, amenities, property conditions & facilities
The rooms are old and dirty. The picture online is definitely not what you get. Beds are old and springs pop out. Not quiet all, very noisy.
Stayed 4 nights in Jul 2024

10/10 Excellent

micaela

Stayed 2 nights in Jul 2024

4/10 Poor

Kenny

Disliked: Staff & service, amenities, property conditions & facilities
Cost too much money, staff was not helpful, breakfast was terrible, shower sucked, and pool was not heated
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just sharing my experience
My stay was good. The room was clean and had everything I needed. The bed was comfy. As far as sound proof , the people above me I could hear them heavy footed at 3 am. Woke up once do to someone loud walking in the hallway. I will say the shower water was super hot which was nice , The elevator to the second floor had a sticky floor and smelled alittle off
Stayed 2 nights in Jul 2024

4/10 Poor

Elaine

Stayed 2 nights in Jul 2024

8/10 Good

sebastian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the king size bed and it was clean enough
Stayed 1 night in Jul 2024

10/10 Excellent

David, Troy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay
Stayed 1 night in Jul 2024

2/10 Terrible

Maranda

Disliked: Cleanliness, property conditions & facilities
Hotel pictures a Hot tub, there wasn’t one The pool is freezing and falling apart No hot water Horrible Do not stay
Stayed 1 night in Jul 2024

6/10 Okay

Shannon, Saint John

Liked: Staff & service, amenities
Last minute booking for the 4th of July weekend. Pros: Staff was super friendly, the lady who checked us in was so sweet and personable. Really great complimentary breakfast. Location is convenient Cons: The photos online didn’t really match, we found out when we arrived that the hotel is undergoing renovations. I assume the photos are not recent, as the property and the room we stayed is much more dated in person. I looked on the website and the Expedia listing and from what I saw neither included that the hotel no longer has a hot tub but the photos of the pool area have a hot tub, which I was looking forward to, but not a big deal just something to be mindful of. Overall our stay was good for a last minute booking over a holiday weekend. Not sure if we’d stay again, but it wasn’t awful and in a pinch I would recommend.
Stayed 2 nights in Jul 2024

6/10 Okay

Shelley

Travelled with family
Stayed 2 nights in Jun 2024

2/10 Terrible

Caryn

Travelled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Specifically wanted to stay at Comfort Inn because it was so close to my Wedding on Sat., June 29th along with my maid of honor for preparation of my Wedding at Elks. Since I dont go swimming alot my past coworkers aways stayed suring winter for storms in past and thought swimming and hot baths prior to my wedding would be wonderful. At check I am notified NO POOL, its explained with no adjustment which would of been nice since it was 1 of 2 reasons why I reserved there and if would of known this by 6/27 I would of cancelled but consumers are not notified. So after eating and knowing we could go for a swim in the pool, I went to run a bath, several attempts to wait for tub to fiill with hot water it never happened. Front desk and maintenance was aware and explained the normal routine reason's but THIS WAS UNACCEPTABLE NO PROBLEM PUTTING MY RECEIPT UNDER THE DOOR OF MY PAYMENT. NO HOT WATER FRIDAY after 7PM JUNE 28 to the time of 7AM, we had NO HOT BATH OR SHOWER BEFORE MY BIG DAY for me the bride or my Maid of Honor. Will never stay at your comfort inn again and i have stayed at other comfort inns and other hotel/motels and atleast compensated for bad services and/or had hot running water regardless of pool or not. Caryn I had to prepare at Elks for my Wedding
Stayed 1 night in Jun 2024

10/10 Excellent

Curt

Liked: Cleanliness
Stayed 1 night in Jun 2024

6/10 Okay

Ryan J

Stayed 1 night in Mar 2024

6/10 Okay

Eugene

Liked: Room comfort
Hotel is certainly overpriced for the condition it’s in. It needs an overhaul, new carpets, sprucing up ….
Stayed 1 night in Jun 2024

10/10 Excellent

Frank

Stayed 1 night in May 2024