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Holiday Inn Express Augusta Downtown by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Augusta Downtown by IHG

Free daily buffet breakfast
Suite, 1 King Bed | Pillow-top beds, in-room safe, desk, blackout curtains
Exterior
Exterior
Outdoor pool, pool loungers

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
444 Broad St, Augusta, GA, 30901
  • Place, Augusta Riverwalk
    ‪4 min walk‬
  • Place, Miller Theater
    ‪9 min walk‬
  • Place, Bell Auditorium
    ‪12 min walk‬
  • Airport, Augusta, GA (AGS-Augusta Regional)
    ‪13 min drive‬

Room options

Standard Room, 2 Queen Beds, Accessible (Mobility)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Mobility)

Standard Room, 1 King Bed, Accessible (Mobility) | Pillow-top beds, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Accessible (Mobility)

7.2 out of 10
Good
(5 reviews)
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Leisure)

Pillow-top beds, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed (Leisure)

8.8 out of 10
Excellent
(42 reviews)
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Standard Room | Pillow-top beds, in-room safe, desk, blackout curtains

Standard Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible (Roll-In Shower)

Pillow-top beds, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

  • 60 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Pillow-top beds, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(38 reviews)
  • 60 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Pillow-top beds, in-room safe, desk, blackout curtains

Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

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Suite, 2 Bedrooms (1 King Bed, 2 Queen Beds) | Blackout curtains, iron/ironing board, free WiFi, bed sheets
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The price is CHF 122
includes taxes & fees
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About this property

Holiday Inn Express Augusta Downtown by IHG

Hotel in Augusta with free breakfast and free local area shuttle
An outdoor pool, a fitness centre and a business centre are available at this smoke-free hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free area shuttle. Other amenities include a meeting room, dry cleaning and laundry facilities.
Holiday Inn Express Augusta Downtown by IHG offers 117 accommodations with a safe and free newspapers. Beds feature pillowtop mattresses. 43-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit with a rainfall showerhead, complimentary toiletries and hairdryers.

This Augusta hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Holiday Inn Express Augusta Downtown by IHG's great location gets high marks from our customers. During your stay, you're just a quick walk from Augusta Museum of History. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym and mini golf
  • Guests have great things to say about the helpful staff and the location
  • Just a 4-minute walk from Augusta Museum of History and 4 minutes on foot from Marion Hatcher Center
  • Free local-area shuttle service
Holiday Inn Express Augusta Downtown by IHG offers its guests an outdoor pool and a fitness centre. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a business centre and a meeting room. Free breakfast is served daily. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Express Augusta Downtown by IHG. Self parking is free.

This Augusta hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:30 AM and at the weekend from 7:00 AM to 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free area shuttle
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends

Things to do

  • Gym
  • Mini golf
  • Outdoor pool
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • Free area shuttle
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1965
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cots (infant beds) are available for USD 10.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: USD 2.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 10.0 per day
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Holiday Inn Express Augusta Downtown by IHG.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Express Augusta East
Holiday Inn Express Augusta East
Holiday Inn Express Augusta East Hotel
Holiday Inn Express Augusta Downtown Hotel

Holiday Inn Express Augusta Downtown by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 537 out of 1001 reviews
Rating 8 - Good. 272 out of 1001 reviews
Rating 6 - Okay. 95 out of 1001 reviews
Rating 4 - Poor. 41 out of 1001 reviews
Rating 2 - Terrible. 56 out of 1001 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Yekaterina

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
Front desk staff was not very responsive. We were also given a room without black out blinds installed and the lights from the parking lot shining into the room. I booked a room almost a year in advance. And I think I was assigned one at the last minute. But close to transition and very convenient for Augusta 70.3. Clean… I guess to Be expected from 3 star hotel. We just had a really bad check in experience and the lack of a black out blind just topped it off.
Stayed 4 nights in Sep 2025

10/10 Excellent

Dwight

Stayed 1 night in Sep 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

4/10 Poor

Billy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Reinier

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Sep 2025

6/10 Okay

Teresa D

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The inside was very clean. Outside needs some help. There was no trashcan in room, just tiny one in bathroom. Lighting is very dim in room and bathroom. No top for ice bucket. One bath towel smelled like body odor. Metal bed frame made horrible noise.
Stayed 3 nights in Sep 2025

8/10 Good

Michael

Business traveller
Liked: Cleanliness, staff & service
Breakfast was huge bummer they were out of everything but everything else was decent.
Stayed 1 night in Sep 2025

6/10 Okay

Nick

Travelled with family and small children
Liked: Amenities, property conditions & facilities
I arrive and staff was friendly. Checked me in right away. The room was clean. I stayed there for a total of five days. The first two days they did not clean the room I had to tell them after that, then everything was good.
Stayed 5 nights in Sep 2025

8/10 Good

Holly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean. Very friendly staff.
Stayed 2 nights in Sep 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay. They were doing some remodeling and we tracked Sheetrock into the room but other than that it was good
Stayed 1 night in Sep 2025

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family friendly, comfortable, breakfast was wonderful, checkin and checkout options very smooth, nice, upgraded accommodations, upgraded facilities all around. A+++ on everything!!
Stayed 1 night in Sep 2025

10/10 Excellent

Cheri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

This hotel was clean, modern and up to date. However our king size bed seemed a little worn. When lying down, a person tended to roll into the middle of the bed. The outside patio area was clean and quiet. It was a great evening for us to sit outdoors.
Stayed 1 night in Sep 2025

10/10 Excellent

Ronald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In general, the property itself is in very good condition. However, the inside of the elevators are quite dark. I suggest that either brighter wall coverings or lights be used in the future.
Stayed 1 night in Aug 2025

8/10 Good

MARTHA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 3 nights in Aug 2025

8/10 Good

Timothy

Stayed 1 night in Jul 2025

10/10 Excellent

richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the employees nice and professional. The breakfast crew were extremely friendly and took care of all of our needs. This hotel is on the far end of Broad St, but never felt unsafe and was convenient to walk for events, dining, and shopping.
Stayed 1 night in Aug 2025

10/10 Excellent

Keisha

Liked: Cleanliness, staff & service, property conditions & facilities
Kim in food service did am outstanding job ensuring we were well tended to during the complimentary breakfast. Honestly she went way above and beyond and deserves a spot bonus and/or raise, as she is one of the main reasons we'll probably return. Ebony in guest service did a great job as well! The hotel is in a pretty good location, convenient to AU and not too far from better shopping. The downtown Augusta area has many vacant storefronts, which is not ideal, but that's not the hotel's fault.
Stayed 1 night in Aug 2025

4/10 Poor

Joanne

Stayed 3 nights in May 2025

4/10 Poor

Latanya

Liked: Staff & service, amenities
Disliked: Cleanliness
Friendly staff.Sheet was stained, chair stained
Stayed 1 night in Aug 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Winston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's updated
Stayed 5 nights in Jul 2025

10/10 Excellent

Coretta

Travelled with family, Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ebony and Osha at the front desk are amazing, greetings with a sincere smile, friendly, professional and has exceptional hospitality. My stay along with my families was awesome. Also Haraoce during the hours of serving breakfast has a wonderful personality, full of joy and good laughter… He made our stay one to remember, all the food fresh and hot. Great sense of urgency. All the staff here deserve a raise increase because they go over and beyond to get the job done…. And a Job Well DONE at that!!!! I will recommend all my family and friends visiting to stay here, from my experience. Thank you to all the staff for all your hard work and efforts in making our stay comfortable and welcoming.
Stayed 2 nights in Jul 2025

10/10 Excellent

Enrique

Liked: Cleanliness, property conditions & facilities, room comfort

Great hotel and kuddos to a great front desk team!

The room was clean and the AC was amazing. Especially just because the weather was in high 90's. Front desk team is very courteous and professional. Check in was easy. I also liked that the parking is behind a gate for added security. There is a club on the other side of the street but you couldn't hear it any of it from the room. Bed were very comfortable. I definitely recommend this hotel if you are there for a weekend.
Stayed 2 nights in Jul 2025

10/10 Excellent

Sharon

Travelled with family
Liked: Amenities
Very clean and nice.
Stayed 1 night in Jul 2025

10/10 Excellent

Marcos

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Place was nice
Stayed 3 nights in Jul 2025