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Candlewood Suites Aurora-Naperville, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Candlewood Suites Aurora-Naperville, an IHG Hotel

Exterior
Property amenity
Fridge, microwave, stovetop, dishwasher
Interior
Exterior

Reviews

7.6 out of 10

Good

Popular amenities

  • Gym
  • Pet-friendly
  • Laundry
  • Kitchen
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
2625 W Sullivan Road, Aurora, IL, 60506
  • Orchard Valley Golf Course
    3 min drive
  • Splash Country Waterpark
    6 min drive
  • Aurora University
    8 min drive
  • Chicago, IL (ORD-O'Hare Intl.)
    48 min drive

Room options

View all photos for Suite, 1 Bedroom (1 Queen Bed)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom (1 Queen Bed)

  • 57 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible (1 Queen, Comm, Roll Shwr)

Suite, 1 Bedroom, Accessible (1 Queen, Comm, Roll Shwr) | Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom, Accessible (1 Queen, Comm, Roll Shwr)

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Studio Suite, 1 Queen Bed

  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Communications, Accessible, Tub)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Studio Suite, 1 Queen Bed, Accessible (Communications, Accessible, Tub)

  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Studio Suite

  • 30 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Comm, Accessible, Roll Shwr)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Studio Suite, 1 Queen Bed, Accessible (Comm, Accessible, Roll Shwr)

  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Double Beds

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Studio Suite, 2 Double Beds

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Comfort Inn & Suites North Aurora - Naperville

Pool
Breakfast included
Pet-friendly
Parking included
4.1 out of 5, Very good, (599)
The price is CHF 77
for 1 night
includes taxes & fees
10 Dec - 11 Dec
Comfort Inn & Suites North Aurora - Naperville

About this property

Candlewood Suites Aurora-Naperville, an IHG Hotel

Hotel with free parking, in the vicinity of Splash Country Waterpark
Along with a 24-hour fitness centre, this hotel has a snack bar/deli and a 24-hour business centre. Free WiFi in public areas and free self parking are also provided. Additionally, a microwave in a common area, a business centre and a meeting room are on-site. Weekly housekeeping is available.
Candlewood Suites Aurora-Naperville, an IHG Hotel offers 83 accommodations with DVD players and free newspapers. Televisions come with cable channels. Kitchens offer fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Aurora hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a weekly basis and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Candlewood Suites Aurora-Naperville, an IHG Hotel. During your stay, you'll be within walking distance of Vaughan Aquatic Center. Free WiFi in public areas, free self-parking and a 24-hour gym are available. This property offers pet-friendly amenities, such as an off-lead area.
  • Free WiFi and wired Internet
  • Free self-parking
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • 6 minutes by car from Splash Country Waterpark and 8 minutes from Aurora University
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including an off-lead area
There's a snack bar/deli on site. WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business centre and a meeting room. A 24-hour fitness centre, barbecue grills, and a vending machine are also featured at the business-friendly Candlewood Suites Aurora-Naperville, an IHG Hotel. Self parking is free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Snack bar/deli

Family friendly

  • DVD player
  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2009

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 25.00
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 25.00

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per accommodation (varies based on length of stay)
  • Maximum 1 (weight limit: 30 lb per pet)
  • Pets cannot be left unattended
  • An off-lead area is available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 75 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-out fee: USD 25.00 (subject to availability)
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites Aurora-Naperville
Candlewood Suites Hotel Aurora-Naperville
Candlewood Suites Aurora - Naperville Hotel Aurora
Candlewood Suites Aurora-Naperville Hotel
Candlewood Suites Aurora Naperville
Candlewood Suites Aurora Nape

Candlewood Suites Aurora-Naperville, an IHG Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 279 out of 648 reviews" "
Rating 8 - Good. 152 out of 648 reviews" "
Rating 6 - Okay. 82 out of 648 reviews" "
Rating 4 - Poor. 58 out of 648 reviews" "
Rating 2 - Terrible. 77 out of 648 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Sreekrishna

Travelled with family, Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
FIX THE SHOWERS ! The water pressure in the bathroom is horrible. Its a trickle at best !
Stayed 3 nights in Aug 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff
Stayed 1 night in Aug 2024

10/10 Excellent

Andolf

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 2 nights in May 2024

10/10 Excellent

john

Stayed 1 night in Aug 2024

2/10 Terrible

Aliyah

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I tried to cancel my hotel room while I was in LABOR. Literally LABOR. I was 38 weeks and they wouldn’t allow it.
Stayed 1 night in Jul 2024

10/10 Excellent

Deneiva

Clean neat and nice
Stayed 1 night in Jul 2024

6/10 Okay

Luigi

Travelled with family
Disliked: Property conditions & facilities
Hotel was clean and staff was nice. However the areas felt a little sketch and unsafe.
Stayed 1 night in Jul 2024

10/10 Excellent

Richie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet place! Liked the gym.
Stayed 3 nights in Jun 2024

10/10 Excellent

Guadalupe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

JORGE

Liked: Cleanliness
Stayed 4 nights in Jul 2024

4/10 Poor

Krystle

Travelled with partner
Disliked: Cleanliness, amenities
I stayed at the property for my birthday. I woke up the next morning to make some coffee and it was an old coffee bag still left in the coffee maker that had molded so bad, it was disgusting. I spoke with the guy at the front desk about it and he told me they would take $20 off my stay when I check out. I checked out on Sunday July 14th. I called that Wednesday because I see that I was never credited the $20. The guy told me he would get back to me. I haven’t heard from him since. I tried to dispute it thru my bank, but wasn’t able to. I’m very disappointed with them and would never stay there again. Even after the coffee incident, I went to chill on the patio and it was filled with spider webs and was infested with bugs. Don’t recommend
Stayed 2 nights in Jul 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Great service, location and very comfortable and clean!!
Stayed 1 night in Jul 2024

2/10 Terrible

Anthony

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Gene H

Liked: Cleanliness, staff & service, property conditions & facilities
Some of the people there at the time was questionable.
Stayed 3 nights in Jun 2024

6/10 Okay

Anahi

Stayed 1 night in Jun 2024

10/10 Excellent

Roberto

Stayed 1 night in Jun 2024

4/10 Poor

Anthony

Disliked: Staff & service
Stayed 1 night in Jun 2024

10/10 Excellent

Min

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

2/10 Terrible

Nicholas

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

6/10 Okay

Jonathan

Travelled with partner
Liked: Cleanliness
The Kitchen Sink Was Draining Slow
Stayed 2 nights in Apr 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
I just ask the quietness, the easy parking condition and it's safe from what I noticed
Stayed 2 nights in May 2024

6/10 Okay

Lisa

Disliked: Property conditions & facilities
Very dirty. I went to target and bought my own cleaning wipes to clean the splatter on the bathroom door. Will not be staying at IHG again.
Stayed 1 night in May 2024

6/10 Okay

Nancy

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service
There was person sleeping in the fitness room, on the floor. Prior to arrival, I tried for most of the afternoon into the early evening to contact the front desk or anyone extension but my call was never answered. I did call the national number and was helped immediately. The front desk clerk was very nice when we checked in. The room was nice and very clean.
Stayed 1 night in Apr 2024

10/10 Excellent

Syreeta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friendly and accommodating staff. Enjoy each stay there and feel very welcomed!
Stayed 4 nights in Apr 2024

10/10 Excellent

Lisa

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The world needs more Robert’s!!!
When I came to check in the first day I was in a lot of pain from an injury. All I wanted to do was rest. The employees were kind and courteous and made me feel right at home. Every time I came to the lobby or had an inquiry or needed something, the staff was warm friendly and welcoming. I want to mainly give Robert a shot out and make sure everyone knows what a helpful manager the Aurora, IL location has. Robert was beyond helpful and kind and always asking me if I needed help due to my injury. And he ALWAYS kept a smile on his face! The world needs more Robert’s!
Stayed 1 night in Apr 2024