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Aiden Austin City Hotel

4.0 star property
VIP Access

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Aiden Austin City Hotel

Outdoor pool, pool loungers
Outdoor pool, pool loungers
Premium bedding, desk, laptop workspace, blackout curtains
Lobby
Restaurant

Reviews

9.0 out of 10

Wonderful

Popular amenities

Explore the area

Map
2200 S I H 35, Austin, TX, 78704
  • St. Edward's University
    18 min walk
  • Opal Divine’s Austin Grill
    1 min walk
  • Plaza Saltillo Station
    10 min drive
  • Austin, TX (AUS-Austin-Bergstrom Intl.)
    11 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Suite, 1 Single Bed, Accessible, Refrigerator & Microwave (with Sofabed)

Suite, 1 Single Bed, Accessible, Refrigerator & Microwave (with Sofabed) | Premium bedding, desk, laptop workspace, blackout curtains

Suite, 1 Single Bed, Accessible, Refrigerator & Microwave (with Sofabed)

  • 30 sq m
  • Sleeps 4
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, Courtyard View

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Refrigerator & Microwave, Courtyard View

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Refrigerator & Microwave, Courtyard View

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 2 Double Beds, Refrigerator & Microwave, Courtyard View

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Exterior Entrance)

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Exterior Entrance) | Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Exterior Entrance)

  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Premium bedding, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

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About this property

Aiden Austin City Hotel

Hotel with free breakfast, near Lady Bird Lake
An outdoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a 24-hour business centre and a conference centre are on-site.
Aiden Austin City Hotel offers 158 accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. 37-inch LCD televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Austin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An outdoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.
Our customers tell us that they can't get enough of the free breakfast at Aiden Austin City Hotel. During your stay, you'll be within walking distance of Lady Bird Lake. Enjoy features like free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool or soak in the hot tub
  • Amenities include a front desk safe, a 24-hour business centre and a meeting room
  • On-site recreation includes a gym
  • Guests love the bar and breakfast
  • Just a 4-minute drive from Lady Bird Lake and 5 minutes from Governor's Mansion
  • Pets welcome for a fee
Aiden Austin City Hotel offers its guests a kids' pool, an outdoor pool, Access to hot tub, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

Business amenities include a 24-hour business centre and a meeting room. Event space at this hotel measures 7200 square feet (669 square metres) and includes a conference centre. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Aiden Austin City Hotel. Self parking is free.

This 4-star Austin hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 7:00 AM to 9:00 AM and at the weekend from 8:00 AM to 10:00 AM.
Machi Sushi – On-site sushi bar. Guests can enjoy drinks at the bar.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 7:00 AM to 9:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Machi Sushi

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • Spa tub

Family friendly

  • Children's pool
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Conference centre (7,200 square foot of space)
  • Meeting room

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 11 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower (84 centimetre high)
  • Lever door handles
  • Lift (81 centimetre wide door)
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (81 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 1:00 AM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 40 per pet, per day
  • Maximum 2 pets
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 40 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Austin City Best Western
Austin City Hotel
Austin City Hotel Best Western
Austin City Hotel Best Western Plus
Best Western Austin City
Best Western Austin City Hotel
Best Western Austin City Plus
Best Western Plus Austin City
Best Western Plus Austin City Hotel
Best Western Plus City Hotel
Aiden Austin City Hotel Hotel
Aiden Austin City Hotel Austin
Aiden Austin City Hotel Hotel Austin
Aiden by Best Western Austin City Hotel
Aiden by Best Western @ Austin City Hotel

Aiden Austin City Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1042 out of 1555 reviews" "
Rating 8 - Good. 324 out of 1555 reviews" "
Rating 6 - Okay. 108 out of 1555 reviews" "
Rating 4 - Poor. 36 out of 1555 reviews" "
Rating 2 - Terrible. 45 out of 1555 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Rebecca

Liked: Staff & service, amenities
I love this hotel. I stay here every time I am Austin. Things seemed to have a gone a little down hill this time. My room smelled awful and wasn’t the cleanest. Everything else was wonderful!
Stayed 4 nights in Sep 2024

8/10 Good

Maria

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Tyler

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very cute and very Austin in appearance with all the art and features. It was a very convenient location and very close to Downtown. It had a sushi place attached to the hotel, that we did not get the chance to try, but looked really good. The hotel was very quite and that was needed after getting in very late after a concert.
Stayed 1 night in Sep 2024

8/10 Good

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the amenities they are clean and well kept. The free breakfast could use some improvement. We went an hour before the end of breakfast and they were out of everything except cereal and bread. Other than that it was a nice place.
Stayed 2 nights in Sep 2024

10/10 Excellent

Alfredo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Aiden Hotel was an excellent choice. So close to the freeway and St Edwards University. The front desk staff Chris was so friendly and helpful giving dining advice. We loved the delicious hot breakfast. Will definitely be back again.
Stayed 1 night in Sep 2024

10/10 Excellent

Owen

Liked: Cleanliness, staff & service, property conditions & facilities
Liked the hotel but not the downtown area
Stayed 3 nights in Sep 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A little gem
This hotel was a little gem of a find, had a little 7/11 across the street, the breakfast was excellent, a bar attached that was really reasonable which you could pay in cash, was also a sushi restsurant. it was a rabbit warren though lots of rooms, one of the lifts we had to use always had a terrible smell in it. The pool area was lovely we had it to ourselves for most of the day, it also had a hot tub. The only downside was check in was 4pm we got there at 6pm and room still wasn't ready, they gave us a little welcome pack when we eventually got ín, and the guy in reception was very good.
Stayed 3 nights in Sep 2024

10/10 Excellent

Chelsea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel and new restaurant opening next door soon!
Stayed 1 night in Jul 2024

10/10 Excellent

deborah

Business traveller
Liked: Amenities
Stayed 4 nights in Sep 2024

10/10 Excellent

Rani

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Eclectic does not mean sketchy
Cute place, good remodel, great restaurant - lucked out on the sushi!
Stayed 1 night in Sep 2024

10/10 Excellent

Sandra, Hopewell Junction

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very convenient to the airport for our early morning departure. The place was very clean. The pool was an added bonus and the complimentary breakfast was delicious. Lots of food choices. The hotel was spotless. The restaurant was very good too.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jordan

Stayed 1 night in Sep 2024

8/10 Good

Theodore

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Overall, I thought the property was really nice. A very entertaining music decor, would’ve liked to see a little more variety on the breakfast buffet, but still for free. It’s Still fine
Stayed 3 nights in Sep 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Max

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and great customer service!
Stayed 2 nights in Sep 2024

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

SAMARA PEREZ VALADAO DE

Liked: Cleanliness, staff & service, property conditions & facilities
Evwrything ois good
Stayed 3 nights in Aug 2024

10/10 Excellent

Yhoshabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff members were friendly, room was clean, extra towels were already in the room. I also liked the variety of options for breakfast, the restaurants within the facility and the fact that the whole place is well maintained and beautifully decorated. Made my stay enjoyable, I will definitely recommend this hotel to anyone visiting the area.
Stayed 1 night in Sep 2024

10/10 Excellent

Stefany

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I greatly enjoyed my interactions with staff, as they were very helpful in providing advice about where to visit while in the city! Very accommodating and the hotel itself has a very fun vibe.
Stayed 3 nights in Sep 2024

10/10 Excellent

Alisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome little place and safe for solo travelers.
Stayed 1 night in Aug 2024

10/10 Excellent

Alisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They always accommodate me and I appreciate it.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jamie, Frisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
By far the best value for the money. Will stay here again for sure!
Stayed 2 nights in Sep 2024

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, comfortable and quiet. I would stay here again when visiting Austin. Nice pool area but we didn’t have time to enjoy the pool. Liked the music vibe.
Stayed 1 night in Sep 2024

8/10 Good

Jessline

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay at this Hotel. Special shout out to Joseph, the front desk night shift employee, willing to go above and beyond to help manage my stay. The place was clean and well-maintained; there were gates and doors that needed key cards to access the property's interior and the rooms, which made us feel safer. A free standard breakfast buffet from 7-9 am and a single laundry and washing machine downstairs that was open for use to guests. My only issue was that my room wifi was abysmal on the 3rd floor (I can't speak for the other floors), rendering internet usage fairly minimal. I read other comments that mentioned crickets and roaches on the property. I didn't notice any in our room or the hallways, but the front desk did mention that this time of year, the crickets can be found all over the property. It wasn't a bother for us, but I can see it being a nuisance for some.
Stayed 2 nights in Sep 2024

8/10 Good

Tami

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2024