Candlewood Suites Georgetown, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Candlewood Suites Georgetown, an IHG Hotel

Property amenity
Property amenity
Interior
Studio Suite | Room amenity
Desk, iron/ironing board, free cots/infant beds, rollaway beds

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pet-friendly
  • Gym
  • Laundry
  • Parking included
  • Air conditioning
  • Kitchen

Explore the area

Map
451 N Interstate 35, Georgetown, TX, 78628
  • San Gabriel River
    12 min walk
  • Mel's Lone Star Lanes
    16 min walk
  • Blue Hole
    3 min drive
  • Killeen, TX (GRK-Killeen-Fort Hood Regional)
    45 min drive

Room options

Studio Suite, 1 Queen Bed

  • Sleeps 3
  • 1 Queen Bed

Studio Suite, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Suite, 1 Queen Bed

  • Sleeps 4
  • 1 Queen Bed

Studio Suite, 1 Queen Bed, Accessible (Mobility, Accessible Tub)

  • Sleeps 3
  • 1 Queen Bed

Studio Suite, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Queen Bed, Accessible (Communications)

  • Sleeps 5
  • 1 Queen Bed

Studio Suite, 2 Double Beds, Accessible (Mobility, Roll-In Shower)

  • Sleeps 4
  • 2 Double Beds

Suite, 1 Queen Bed, Accessible (Communications, Accessible Tub)

  • Sleeps 3
  • 1 Queen Bed

Studio Suite

  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

Studio Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Studio Suite, 2 Double Beds, Accessible (Communications)

  • Sleeps 4
  • 2 Double Beds

Studio Suite, 1 Queen Bed, Accessible (Communications)

  • Sleeps 3
  • 1 Queen Bed

Similar properties

About this property

Candlewood Suites Georgetown, an IHG Hotel

Hotel in Georgetown with 24-hour fitness centre and 24-hour business centre
Along with a 24-hour fitness centre, this smoke-free hotel has a snack bar/deli and a 24-hour business centre. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and laundry facilities are on-site. Housekeeping is not available.
Candlewood Suites Georgetown, an IHG Hotel offers 71 air-conditioned accommodations with DVD players and coffee/tea makers. Premium cable televisions are provided. Kitchens offer fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers and hairdryers.

This Georgetown hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply).

Recreational amenities at the hotel include a 24-hour fitness centre.

Children aged under 16 years old are not allowed in the fitness facility without adult supervision. Guests aged under 14 years old are not allowed in the fitness facility.

Our customers tell us that they can't get enough of the helpful staff at Candlewood Suites Georgetown, an IHG Hotel. During your stay, you'll be within walking distance of San Gabriel River. You'll find features such as free WiFi in public areas and free self-parking, plus a 24-hour gym.
  • Free WiFi
  • Free self-parking
  • Amenities include free newspapers in reception, a 24-hour business centre and laundry facilities
  • On-site recreation includes a 24-hour gym
  • 12 minutes on foot from San Gabriel River and a 2-minute drive from Mel's Lone Star Lanes
  • Cats and dogs welcome for a fee (restrictions apply)
There's a snack bar/deli on site. Public spaces have free WiFi. You'll find a 24-hour business centre on site. A 24-hour fitness centre, barbecue grills, and coffee/tea in common area are also featured at the business-friendly Candlewood Suites Georgetown, an IHG Hotel. Free self parking is available.

This Georgetown hotel is smoke free.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • DVD player
  • Free cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities

Guest services

  • No housekeeping service

Business services

  • 24-hour business centre

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • DVD player
  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 20.00 per accommodation, per night, plus a deposit of USD 150 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 150 per stay
  • Pet fee: USD 20.00 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival.

We should mention

  • One child aged 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites Aparthotel Georgetown
Candlewood Suites Georgetown
Candlewood Suites Georgetown Aparthotel

Candlewood Suites Georgetown, an IHG Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 268 out of 564 reviews" "
Rating 8 - Good. 147 out of 564 reviews" "
Rating 6 - Okay. 69 out of 564 reviews" "
Rating 4 - Poor. 50 out of 564 reviews" "
Rating 2 - Terrible. 30 out of 564 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

alex, San Antonio

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The staff was great, but once we got in the room that’s where it gets 1 star, the room is infested with roaches around the kitchenette. We went to the store to buy roach sticky pads and I wish I could post the picture of the amount of roaches were stuck on it. It definitely wasn’t worth the price I paid for and the rating is wrong, it should be rated 3 out of 10. It was definitely one of the worst hotels we have stayed in. I hope this review gets posted to help future travelers.
Stayed 2 nights in Sep 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service
Front desk was very friendly and efficient. The room was clean but had water stains on the ceiling and soap dispenser was coming off the wall. So needs updating. When I made the reservation said last Queen room left at the price. There were only 7 cars in the parking lot both in the evening and next morning so I doubt that. Made the reservation a month in advance and rooms were cheaper the day of arrival. So the value definitely wasn’t there.
Stayed 1 night in Sep 2024

10/10 Excellent

erika, Harlingen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and location
Stayed 1 night in Jul 2024

4/10 Poor

Bryan

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Great for blue collar workers staying weeks at a time but not good for families or single women traveling. No ice machine on the property either.
Stayed 3 nights in Aug 2024

2/10 Terrible

Jamed

Disliked: Cleanliness, amenities
Roach crawled across the bed and freakede out.
Stayed 4 nights in Aug 2024

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Georgetown meeting
The hotel was very clean, front desk very polite, room was nice because there was a full fridge , burners and microwave. Bed was very comfortable.
Stayed 1 night in Jul 2024

2/10 Terrible

dominique

Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible
Stayed 1 night in Jul 2024

10/10 Excellent

Erin K.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you!
Came here for electricity while Houston was recovering from Beryl. Thank you for taking me and my kitty in and taking such good care of us.
Stayed 4 nights in Jul 2024

2/10 Terrible

dominique

Travelled with family, Travelled with pets
Disliked: Cleanliness, staff & service, property conditions & facilities
Checked in, room smelled like someone died in it. Asked for a new room and they lied and said none was available. Went to take a shower and no hot water. Complained so they sent a maintenance man to check it. Then never said a word to me so I thought it was fixed. Went to take a shower again no hot water refuse to move me after covering water. I contacted the Better Business Bureau and they still refused to take responsibility. Sent up another maintenance guy to check the water. The maintenance man went in my room said you’re right there’s no hot water and it’s barely coming out and then told the front desk that everything was fine. Incompetent manager and staff. Finally on my 5 th day offered to change room. Walked into room to check it out and it smelled worse and lo and behold a roach on the wall. They refused to comp my room. Called Health Department and they are investigating. DO NOT WAIST YOUR MONEY! Disgusting, trash everywhere outside and on dog run. I am not done with this. I am going to continue and take this as far as I can take it including a lawyer completely unacceptable accommodations. I have been in hospitality for over 27 years and I have never experienced such discussed in my life.
Stayed 2 nights in Jul 2024

4/10 Poor

Panthro

Travelled with family
Disliked: Cleanliness, staff & service
Rooms need updating. Cleaning crew not effective. Room was spacious, receptionist was friendly and attentive. Linens on bed were worn. Towels had holes and were shredded. Room clearly had not been vacuumed as 17 toenails were found in front of the bed. One pass of a vacuum and this would have been a non issue. During my stay cleaning crew entered two rooms adjacent to mine to clean and never used a vacuum. If your not vacuuming... receptionist came to vacuum the toenails.
Stayed 3 nights in Jul 2024

10/10 Excellent

Lesley

Stayed 1 night in Jun 2024

10/10 Excellent

clarissa

Staff and front desk personnel were super helpful and knowledgeable about the area. There was a cute little baby deer in the field by the back parking area… it was also surprisingly friendly and knowledgeable about the area! Don’t let all the law enforcement cars parked in the parking lot be of concern; they are only using the parking lot as their training facility is located near by. I had a lovely stay and was allowed a late check out. <3!! =^.^=
Stayed 1 night in Jun 2024

10/10 Excellent

JAMES

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice,clean property
Stayed 2 nights in Apr 2024

6/10 Okay

Alejandro

Liked: Staff & service
Stayed 3 nights in Jun 2024

4/10 Poor

Gary

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Furniture was very old and damaged. Example, desk chair was duct taped. Worse, sheet had a feces stain. Mattress was cheap and uncomfortable.
Stayed 1 night in Jun 2024

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in May 2024

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in May 2024

4/10 Poor

Kelly

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

RICHARD

Liked: Staff & service, amenities, property conditions & facilities
Staff was friendly. . Suites we're very clean and had everything I needed to enjoy my stay .
Stayed 2 nights in May 2024

10/10 Excellent

Venus

Liked: Cleanliness, staff & service, property conditions & facilities
The bed was uncomfortable as heck lumpy and hard. Other than that I loved my room and the hotel very clean staff I interacted with very polite.
Stayed 1 night in May 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Not a pleasant place
The room had roaches in the corner by the beds, a dirty towel was left in the bathroom. Overall it was not a pleasant place.
Stayed 3 nights in May 2024

10/10 Excellent

Fernando l.

Travelled with partner
Everything
Stayed 1 night in May 2024

2/10 Terrible

Tabitha

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We had no tv for half of our stay, no hot water when we went to shower, no ice machine (ice maker in room broken as well), no breakfast, and we got locked out of our room on the second day. HORRIBLE!!! I was promised a refund (which is still not sufficient for the trouble), when I tried to contact Expedia, I just went in a circle with the virtual agent. No other help offered!

2/10 Terrible

Madison

Stayed 2 nights in May 2024

4/10 Poor

Molly

Stayed 1 night in May 2024