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Casulo Hotel

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Casulo Hotel

Outdoor pool
Interior entrance
Outdoor dining
Suite, 1 King Bed | Egyptian cotton sheets, premium bedding, individually decorated
Egyptian cotton sheets, premium bedding, individually decorated

Reviews

4.8 out of 10

Popular amenities

  • Spa
  • Room service
  • Housekeeping
  • Pool
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
3017 South I35, Austin, TX, 78741
  • St. Edward's University
    18 min walk
  • South Congress Avenue
    4 min drive
  • Lady Bird Lake
    4 min drive
  • Austin, TX (AUS-Austin-Bergstrom Intl.)
    11 min drive

Room options

View all photos for Suite, 1 King Bed, Jetted Tub

Suite, 1 King Bed, Jetted Tub | Deep-soaking bathtub

Suite, 1 King Bed, Jetted Tub

  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Egyptian cotton sheets, premium bedding, individually decorated

Suite, 1 King Bed

  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed

Superior Suite, 1 King Bed | Egyptian cotton sheets, premium bedding, individually decorated

Superior Suite, 1 King Bed

  • 59 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony

Suite, 1 King Bed, Balcony | Egyptian cotton sheets, premium bedding, individually decorated

Suite, 1 King Bed, Balcony

  • 61 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds | Egyptian cotton sheets, premium bedding, individually decorated

Deluxe Room, 2 Double Beds

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Egyptian cotton sheets, premium bedding, individually decorated

Deluxe Room, 1 King Bed

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

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Pool
Breakfast included
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4.3 out of 5, Excellent, (1082)
The price is CHF 85
for 1 night
includes taxes & fees
12 Dec - 13 Dec
Best Western Plus Austin Airport Inn & Suites

About this property

Casulo Hotel

Austin hotel in East Riverside - Oltorf with 24-hour fitness centre and spa services
Along with an outdoor pool, this smoke-free hotel has a 24-hour fitness centre and massage/treatment rooms. Free WiFi in public areas and free self parking are also provided. Other amenities include conference space, free use of bicycles and a 24-hour front desk.
Casulo Hotel offers 51 air-conditioned accommodations with coffee/tea makers and complimentary slippers. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets and premium bedding. 37-inch flat-screen televisions come with cable channels. Bathrooms include a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool, a 24-hour fitness centre and complimentary bicycles.
Guests can pamper themselves by indulging in the on-site spa services. There are 4 treatment rooms including rooms for couples.
During your stay at Casulo Hotel, you'll be within walking distance of St. Edward's University. Free WiFi in public areas, free self-parking and an outdoor pool are available.
  • Free WiFi
  • Free self-parking and extended parking
  • Take a swim in the outdoor pool
  • Amenities include newspapers, a front desk safe and conference space
  • On-site recreation includes a 24-hour gym and complimentary bicycles
  • Just a 4-minute drive from Austin Convention Center and a few minutes from Sixth Street
Casulo Hotel offers its guests an outdoor pool, a 24-hour fitness centre, and complimentary bicycles. Public spaces have free WiFi. Event space at this hotel measures 355 square feet (33 square metres) and includes conference space. Spa services, a terrace, and room service (during limited hours) are also featured at the business-friendly Casulo Hotel. Free self parking is available.

This 3.5-star Austin hotel is smoke free.

Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free extended parking on site

Food and drink

  • Couples/private dining

Family friendly

  • In-room refrigerator
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • 355 square feet of conference space

Outdoors

  • Terrace

Spa

  • 4 treatment rooms
  • Couples treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Built in 2009
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Casulo
Casulo Austin
Casulo Hotel
Casulo Hotel Austin
Casulo Hotel Hotel
Casulo Hotel Austin
Casulo Hotel Hotel Austin

Casulo Hotel Reviews

Reviews

4.8
Rating 10 - Excellent. 125 out of 1006 reviews" "
Rating 8 - Good. 106 out of 1006 reviews" "
Rating 6 - Okay. 163 out of 1006 reviews" "
Rating 4 - Poor. 215 out of 1006 reviews" "
Rating 2 - Terrible. 397 out of 1006 reviews" "

4.8/10

Cleanliness

6.0/10

Staff & service

4.8/10

Amenities

4.4/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

2/10 Terrible

Eugenia

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Insane circumstance
The hotel burned down because of a fire two days before my stay. I’m honestly not sure what the protocol would be after this happens but I was not informed by anyone and was just luckily informed by my own being and research. I contacted hotels.com and they were unaware and did not provide any help. I would like a full refund because I did not stay.
Stayed 2 nights in Mar 2024

2/10 Terrible

Alejandra

Stayed 2 nights in Mar 2024

2/10 Terrible

Mario

Stayed 1 night in Mar 2024

2/10 Terrible

Desirae

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
I had bed bugs on my bed board and I woke up itching like crazy had to get my man and 3 kids and left in the middle of the night.
Stayed 1 night in Feb 2024

4/10 Poor

Isabella

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was held together by tape… I booked last minute for Valentine’s Day since my hubby wanted a room with a tub. I found this and thought it was a good price. The tub worked, but instead of a faucet to fill it up, there was an unfinished plastic pvc pipe contraption. I asked for another room thinking that this was unacceptable, but the other room he showed me was creepy. There was a two way mirror in front of the tub, that faced the other room. It was also old smelled of mold and looked like it had been painted by kids. Not what we’re into… ok pvc pipe room it is. Everything was ok, except I couldn’t help but notice there were an absence of women? Why were there so many men there? Idk. Felt creepy but I was with hubby, so ok… in the morning(valentines day) the manager came knocking, and tried to ENTER the room with his card 1 hour before check out. I was not dressed yet, and found it really weird that he knew we were in the room and tried to open the door anyways…. He asked if we were going to stay another night…. Why wouldn’t he call the room? Why didn’t he knock I twice? Why did he need to know this in advance? It was not check out time yet… all questions left unanswered. We checked out in time and when leaving I found a sharp (aka a used injection needle) in the tisssue box that I had been wiping my nose with all night. This was really creepy, unsanitary, and unsafe. Tahanj go we made it out alive. When I told the front desk about it, they did not seem v. Shocked.
Stayed 1 night in Feb 2024

2/10 Terrible

Wendi

Stayed 1 night in Feb 2024

2/10 Terrible

Chad

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The pictures are very deceiving!!!
The lady at the front desk offered my wife and I a full refund because the conditions of this place was really bad and smelled like an ashtray, the carpet was spotted up badly, our room smelled like someone urinated in the bed badly, the curtains had brown spots all over them and the place had bed bugs. The owner needs to shut this place down this was the most sleaziest hotel I’ve ever stepped in, in my entire life!
Stayed 1 night in Feb 2024

2/10 Terrible

Camila

Disliked: Cleanliness, staff & service, property conditions & facilities
Very noisy and the amenities and the room looks very old and dirty. In the bathroom it was a used towel and it was hair on the walls of the shower.
Stayed 1 night in Feb 2024

2/10 Terrible

Brandon

Disliked: Staff & service, property conditions & facilities
The Receptionist was friendly, but not helpful. The room has a lot of potential, but has been obviously neglected over the years.. The hot water was out.. (Was told it’d be fixed any minute, but waited hours and it never was) Also I didn’t realize from the pictures, or the listed amenities (Which was quite deceptive by the way ) That the shower was completely exposed into the main room.. No big deal, but with no hot water it wasn’t pleasant at all… The remote was also missing from our room.. I informed the front desk and they told me they didn’t have any other remotes.. WiFi was also listed as available, but unfortunately didn’t reach our room.. I told the front Desk just and she just offered to nudge their router a bit closer.. (Didn’t work) The A/C was also not the greatest our room stayed relatively warm throughout the night… I don’t believe I’ll be coming back.
Stayed 1 night in Feb 2024

2/10 Terrible

Jennifer

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Danger!
It was really bad. The room was dirty and clearly undergoing repairs of some kind. There was no water in the shower, there was only one dingy towel, not one garbage can. The couch was stained, the floor was definitely not clean. The hallways were being deep cleaned at night. The whole place smelled bad. There were so many things that just didn’t feel right.
Stayed 1 night in Feb 2024

2/10 Terrible

Coleman

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel offered a "15 minute review of your room to decide if you wanted to stay." I chose to not stay. The room was dirty. The window unit AC made the window unsecured.
Stayed 3 nights in Jan 2024

6/10 Okay

Richard

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The place has potential, needs proper management, no towels on checkin? No cable on tv, and the rooms are in dire need of updating.
Stayed 2 nights in Jan 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A One Star Hotel
The people were nice, but there was a dead mouse in my room. The curtains didn't fit the windows. The shower didn't work. The toilet seat was broken. It's really a shame.
Stayed 2 nights in Jan 2024

10/10 Excellent

Arris

Travelled with family
Stayed 1 night in Jan 2024

2/10 Terrible

Markesian

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Never again
Stayed 1 night in Dec 2023

4/10 Poor

Julia

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love it or
I think this is a great Hidden Gem experience. It's not for everybody, but if you like a good value, atmosphere that is unique, good people watching opportunities, this is a great place to stop by. The staff is very friendly and it's generally a one-of-a-kind place.
Stayed 1 night in Dec 2023

10/10 Excellent

Isabela

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Glo

Liked: Staff & service
Stayed 1 night in Dec 2023

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Terrible
Do not stay here!!!
Stayed 1 night in Dec 2023

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room had amenities that I would expect to see in a room priced 2 to 3 times more than this room was priced. The building is an older building situated next to I35 South which appears to be in a renovation stage. The only thing that was a little lacking was the parking area, but still quite acceptable.
Stayed 1 night in Nov 2023

2/10 Terrible

Alexis

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dirty, was not comfortable sleeping here. The water would not get hot when I took a shower
Stayed 1 night in Sep 2023

2/10 Terrible

Sally

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t Stay here!
Terrible, room smelled and we had to request another room. There was one pillow and two towels for the king sized room. Internet did not work, pool and jacuzzi closed and no breakfast as advertised. Very disappointed.
Stayed 1 night in Dec 2023

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best service and stay
Hidden Gem. We did a last minute reservation and the place was 100 times better than we could have hope. She customer service 10 out of 10. The girl that checked us in was extra nice. We got a 2 bed and the room was huge, the tub fits 2 full grown ups comfortably
Stayed 1 night in Dec 2023

10/10 Excellent

Scott

Stayed 2 nights in Dec 2023