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DoubleTree by Hilton Austin - University Area

4.0 star property

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Photo gallery for DoubleTree by Hilton Austin - University Area

Outdoor pool, pool loungers
Exterior
Courtyard
Lobby
Theatre show

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Housekeeping
  • 24/7 front desk
  • Pool

Explore the area

Map
1617 Interstate Hwy 35 N, Austin, TX, 78702
  • Moody Center
    ‪7 min walk‬
  • University of Texas at Austin
    ‪9 min walk‬
  • Darrell K. Royal - Texas Memorial Stadium
    ‪12 min walk‬
  • Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪13 min drive‬

Room options

View all photos for City View King

In-room safe, desk, laptop workspace, iron/ironing board

City View King

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Bed, Accessible, Non Smoking

37-inch flat-screen TV with cable channels, TV, DVD player

1 King Bed, Accessible, Non Smoking

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for City View Two Queens

In-room safe, desk, laptop workspace, iron/ironing board

City View Two Queens

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Two Queen Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Two Queen Room

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard King Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard King Room

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Accessible, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Room, Accessible, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Accessible, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Room, Accessible, Non Smoking

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Hyatt House Austin/Downtown

  • Pool
  • Breakfast included
  • Pet-friendly
  • Free WiFi
4.4 out of 5, Excellent, (1499)
The price is CHF 314
for 1 room
includes taxes & fees
19 Feb - 20 Feb
Hyatt House Austin/Downtown

About this property

DoubleTree by Hilton Austin - University Area

Hotel with a 24-hour fitness centre, a quick walk to University of Texas at Austin
Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a coffee shop/cafe are on-site.
DoubleTree by Hilton Austin - University Area offers 149 accommodations with MP3 docking stations and DVD players. 37-inch flat-screen televisions come with premium cable channels. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Austin hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at DoubleTree by Hilton Austin - University Area. During your stay, you're just a quick walk from University of Texas at Austin. You'll find features such as free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi and wired Internet in some public areas
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • WiFi and wired Internet for a fee
  • Self-parking and Motorhome/coach/lorry parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the location
  • 9 minutes by foot from University of Texas at Austin and a 2-minute drive from Austin Convention Center
DoubleTree by Hilton Austin - University Area offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

A business centre and meeting rooms are available. Event space at this hotel measures 4500 square feet (418 square metres) and includes conference space. The business-friendly DoubleTree by Hilton Austin - University Area also features gift shops/newsstands, concierge services, and complimentary newspapers in the lobby. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Austin hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.
The BISTRO Restaurant – This restaurant serves breakfast, lunch and dinner.
The Bistro – On-site bar. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per stay); wired internet (surcharge)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (USD 35 per night; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 22.75 for adults and USD 22.75 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Bistro
  • The BISTRO Restaurant

Things to do

  • 24-hour gym
  • Outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • DVD player
  • Free cot
  • Free rollaway/extra bed
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 4,500 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels
  • DVD player
  • MP3 dock

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per night
  • 2.00 per cent destination fee will be charged.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 22.75 for adults and from USD 22.75 for children
  • Fee for in-room wireless Internet: USD 9.95 per stay (rates may vary)
  • Fee for in-room wired Internet: USD 9.95 per stay (rates may vary)
  • Self-parking fee: USD 35.00 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Austin University Area
DoubleTree Hilton University Hotel
DoubleTree Hilton University Hotel Austin Area
DoubleTree University
DoubleTree Hilton Austin University Area Hotel
DoubleTree Hilton University Area Hotel
DoubleTree Hilton University Area
Doubletree Hotel Austin
Doubletree Austin - University Area Hotel Austin
Doubletree University Area
DoubleTree by Hilton Austin - University Area Hotel
DoubleTree by Hilton Austin - University Area Austin
DoubleTree by Hilton Austin - University Area Hotel Austin

DoubleTree by Hilton Austin - University Area Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 508 out of 1004 reviews
Rating 8 - Good. 241 out of 1004 reviews
Rating 6 - Okay. 118 out of 1004 reviews
Rating 4 - Poor. 70 out of 1004 reviews
Rating 2 - Terrible. 67 out of 1004 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

ALMA

Stayed 1 night in Sep 2024

10/10 Excellent

Leah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We wanted a hotel within walking distance to Moody Center for a concert. It was an easy, safe walk and the staff was so friendly. We loved our stay.
Stayed 1 night in Nov 2024

8/10 Good

Jaye M

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here because it was close to Moody Center. Light staffed.
Stayed 1 night in Nov 2024

10/10 Excellent

Julissa

Stayed 2 nights in Oct 2024

10/10 Excellent

Melody

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and clean
Stayed 1 night in Oct 2024

8/10 Good

Ian, Watchet

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and hotel itself are great. Unfortunately they were having some technical issues during my stay. I prefer to put everything on my room but everything had to be paid individually with a credit card. They had limited draught beer and when one ran out there was no replacement for the remainder of my stay. Minor issues but worth mentioning.
Stayed 4 nights in Oct 2024

10/10 Excellent

Felina

Stayed 1 night in Oct 2024

8/10 Good

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Michelle

Travelled with family
Liked: Staff & service, property conditions & facilities
Did not like the added expense of parking. Our room smelled like chinese food. Fridge couldve been cleaner. Staff was friendly.
Stayed 2 nights in Oct 2024

10/10 Excellent

Isabel

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Alenia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Ashley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very friendly and helpful. Will be back when visiting family in the area!
Stayed 2 nights in Jul 2024

2/10 Terrible

LIN

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a bad experience during my stay at this hotel. Here are some issues I encountered: 1. **Misleading Information About the Location:** - The hotel displays an image of the UT Tower and suggests it’s an easy walk to the UT campus. In reality, the hotel is about a 20-minute walk away, requiring guests to cross a highway and a bridge. - Despite being advertised as a four-star hotel with a beautiful pool and patio, the pool is very small, there is no patio, just a few outdoor chairs, and only one restaurant with a limited menu. 2. **Unprofessional Service:** - I didn’t receive the exclusive DoubleTree welcome cookie at check-in. - There was a lack of basic hospitality. When I asked the front desk about the patio and other restaurant options, the manager responded that it was our hotel and suggested I ask my agent. (For the record, I always book through Expedia as I am a Platinum member.) - There was no follow-up or feedback when I brought these issues to the hotel first. 3. **Overcharging:** - In addition to the one-night stay charge of about $269 (including tax), there was a $40 fee for on-site public parking, and a bottle of water cost $3. Anyway, this was my stay experience, maybe just case by case.
Stayed 1 night in Oct 2024

10/10 Excellent

Kacy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My daughter and SIL just gave birth via c-section to their baby who was flown to St. David's NICU and we called to see if they would help w/ adding more pillows to their room & they did. My daughter slept very well all 4 nights. THANK YOU!
Stayed 1 night in Oct 2024

8/10 Good

Brandon

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Flower

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Didn’t like the shower head handle did function properly & did not get full effective
Stayed 1 night in Oct 2024

10/10 Excellent

Patricia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean comfy magnificent staff
Stayed 1 night in Oct 2024

2/10 Terrible

kevin

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Cleanliness
No valuable to stay compare prices
Stayed 1 night in Oct 2024

10/10 Excellent

Magdalena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had to pay for parking.
Stayed 1 night in Aug 2024

10/10 Excellent

Octavio

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service
Stayed 1 night in Oct 2024

8/10 Good

joyce

Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Atheia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay! Did not like that we had to pay to park.
Stayed 1 night in Oct 2024

10/10 Excellent

Juan

Stayed 1 night in Aug 2024

10/10 Excellent

Glynn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

William

Liked: Staff & service, room comfort
Thin walls
Basic hotel by highway, not up to Hilton standard. Walls were thin, neighbors noisy
Stayed 3 nights in Oct 2024