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DoubleTree by Hilton Austin - University Area

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for DoubleTree by Hilton Austin - University Area

Outdoor pool, pool loungers
Courtyard
Lobby
Exterior
In-room safe, desk, laptop workspace, iron/ironing board

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Housekeeping
  • 24/7 front desk
  • Pool

Explore the area

Map
1617 Interstate Hwy 35 N, Austin, TX, 78702
  • Moody Center
    7 min walk
  • University of Texas at Austin
    9 min walk
  • Darrell K. Royal - Texas Memorial Stadium
    12 min walk
  • Austin, TX (AUS-Austin-Bergstrom Intl.)
    13 min drive

Room options

View all photos for City View King

In-room safe, desk, laptop workspace, iron/ironing board

City View King

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Bed, Accessible, Non Smoking

37-inch flat-screen TV with cable channels, TV, DVD player

1 King Bed, Accessible, Non Smoking

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for City View Two Queens

In-room safe, desk, laptop workspace, iron/ironing board

City View Two Queens

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Two Queen Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Two Queen Room

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard King Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard King Room

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Accessible, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Room, Accessible, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Accessible, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Room, Accessible, Non Smoking

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About this property

DoubleTree by Hilton Austin - University Area

Hotel with a 24-hour fitness centre, a quick walk to University of Texas at Austin
Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a coffee shop/cafe are on-site.
DoubleTree by Hilton Austin - University Area offers 149 accommodations with MP3 docking stations and DVD players. 37-inch flat-screen televisions come with premium cable channels. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Austin hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at DoubleTree by Hilton Austin - University Area. During your stay, you're just a quick walk from University of Texas at Austin. You'll find features such as free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi and wired Internet in some public areas
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • WiFi and wired Internet for a fee
  • Self-parking and Motorhome/coach/lorry parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 9 minutes by foot from University of Texas at Austin and a 2-minute drive from Austin Convention Center
DoubleTree by Hilton Austin - University Area offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

A business centre and meeting rooms are available. Event space at this hotel measures 4500 square feet (418 square metres) and includes conference space. The business-friendly DoubleTree by Hilton Austin - University Area also features gift shops/newsstands, concierge services, and complimentary newspapers in the lobby. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Austin hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.
The BISTRO Restaurant – This restaurant serves breakfast, lunch and dinner.
The Bistro – On-site bar. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per stay); wired internet (surcharge)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (USD 35 per night; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 22.75 for adults and USD 22.75 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Bistro
  • The BISTRO Restaurant

Things to do

  • 24-hour gym
  • Outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • DVD player
  • Free cot
  • Free rollaway/extra bed
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 4,500 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels
  • DVD player
  • MP3 dock

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per night
  • 0.75 per cent destination fee will be charged.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 22.75 for adults and from USD 22.75 for children
  • Fee for in-room wireless Internet: USD 9.95 per stay (rates may vary)
  • Fee for in-room wired Internet: USD 9.95 per stay (rates may vary)
  • Self-parking fee: USD 35.00 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Austin University Area
DoubleTree Hilton University Hotel
DoubleTree Hilton University Hotel Austin Area
DoubleTree University
DoubleTree Hilton Austin University Area Hotel
DoubleTree Hilton University Area Hotel
DoubleTree Hilton University Area
Doubletree Hotel Austin
Doubletree Austin - University Area Hotel Austin
Doubletree University Area
DoubleTree by Hilton Austin - University Area Hotel
DoubleTree by Hilton Austin - University Area Austin
DoubleTree by Hilton Austin - University Area Hotel Austin

DoubleTree by Hilton Austin - University Area Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 505 out of 1001 reviews" "
Rating 8 - Good. 238 out of 1001 reviews" "
Rating 6 - Okay. 122 out of 1001 reviews" "
Rating 4 - Poor. 69 out of 1001 reviews" "
Rating 2 - Terrible. 67 out of 1001 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

AMANDA

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The only complaint I have is the cost of parking, but that’s Austin! Lovely hotel and staff, would definitely stay again.
Stayed 2 nights in Sep 2024

10/10 Excellent

Marvin

Stayed 1 night in May 2024

6/10 Okay

Seena

Travelled with family
Liked: Staff & service, amenities
Bathroom in need of repair. Water in bath came out way too hot burning my kid. The cold water didn’t work
Stayed 1 night in Sep 2024

10/10 Excellent

Brandie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Steven

Stayed 2 nights in Aug 2024

4/10 Poor

Lacy

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
There was mold all over the bathroom ceiling, the water did not get hot in the shower, and the shower curtain rod was broken and the shower curtain wouldn’t stay closed. We ended up leaving early and not even spending the night.
Stayed 1 night in Sep 2024

10/10 Excellent

john

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Room was decently clean. Staff was courteous. Parking however was not free and was quite expensive. $35 per night plus taxes and fees.
Stayed 2 nights in Sep 2024

6/10 Okay

Joe

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Road noise is very loud. Housekeeping was very loud in the mornings. The front desk staff wasn’t very friendly and parking was expensive
Stayed 2 nights in Sep 2024

10/10 Excellent

Vickie

Travelled with partner
All was good.. staff location and room was good
Stayed 2 nights in Sep 2024

4/10 Poor

Devin

Travelled with family
Disliked: Staff & service, amenities
The whole reason for staying at this hotel, was so we could walk to the concert across the street at the Moody center. I figured it would be cheaper to stay at a more expensive hotel than to stay at a cheaper one and then have to Uber there. It wasn’t until I went to check in that they proceeded to tell me that parking was $40, but that “it’s ok, we’re still cheaper than the other nearby places.” It was too late to change or do anything considering the concert would be starting soon and you also can’t cancel your reservation. When I asked the clerk on the morning shift if anything could be done about the parking, her and the other male worker both said again that “it’s kind of an Austin thing.” Definitely will not be staying in another Hilton hotel, especially this one.
Stayed 1 night in Sep 2024

10/10 Excellent

Juan

Stayed 1 night in Aug 2024

2/10 Terrible

Brittany

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed over the weekend to attend a concert at the Moody Center. Biggest plus was the location to the venue. First night was fine, they accommodated our late check in (happy with the young man’s customer service). Room was okay, there is Mildew in the bathroom due to no ventilation. Second night was horrible. We were on the third floor facing the pool and there were adults sitting around the pool visiting. (Not swimming). They stayed out there until 4:30am, very loud, obnoxious, and continued to wake us up throughout the night. I walked down to the front desk to complain and grab a bottle of water at 2:30am. The young man behind the counter was extremely nice and apologetic, he told me he would address them. As mentioned above they stayed out there another two hours. The next morning, I asked Samual (front desk) what the policy was for the hours for the pool area because the guests had kept us up all night. He apologized,then said Verbatim, “ The open hours are till 10pm, but honestly, we can’t tell them to go to bed or really address this. They could be diamond members and tell us they paid to stay here or get mad. I am sorry, but there isn’t anything we could do.” Screw the other members and guests. It was extremely disappointing that excuses were made, without any concern that other guests were disrupted all night. Barely an apology. We will not be returning to this location. The overall experience does not justify the cost
Stayed 2 nights in Sep 2024

8/10 Good

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Austin
Stayed 1 night in Sep 2024

2/10 Terrible

Frank

Travelled with family
I find it insulting when hotels hide fees until you check in. We had two vehicles and upon check in they told us it was $35 per night per vehicle. And after tacking on a service fee(!) and tax, it is $40 per night per vehicle. Do I have the option of parking anywhere else? No. Is it an attended lot? Nope. Is it secured? Nope. Is it valet? Nope. It's just a regular open parking lot where they can scrape off some money from you and lower the amount that shows up in the Expedia searches. It's ridiculous. Our room also smelled like urine. But I'm way more disappointed about hidden, large fees.
Stayed 1 night in Sep 2024

4/10 Poor

Diana, KEMPNER

Liked: Cleanliness, staff & service, property conditions & facilities
When I was charged an additional fee for parking, expected Valet parking. Not a fee to just park in the parking lot!
Stayed 1 night in Sep 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, room comfort
Not again
Pretty outdated for the price. Parking is extra. No descent amenities in the room and the ice machine closest to me was 3 floors away. Not a big deal until you realize their fridge is teeny tiny and you have to keep things in a cooler with ice.
Stayed 1 night in Aug 2024

6/10 Okay

Crystal

Travelled with partner
Average stay, I expected a bit more luxury from a Hilton hotel. Some cons were: overpriced food from the restaurant and the snack area, the plug-in in our bathroom didn't work, terrible lighting in the room, the front desk didn't have band-aids available, and $30 parking for an uncovered lot was a bit extreme. The location was close to the event we were attending so that was nice and the front desk worker at check-in was very nice and so was the bartender.
Stayed 1 night in Sep 2024

10/10 Excellent

Luis

Stayed 2 nights in Aug 2024

10/10 Excellent

Clark

Business traveller
Liked: Amenities
Great place
Stayed 1 night in Aug 2024

10/10 Excellent

Juan

Stayed 1 night in Aug 2024

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

8/10 Good

Jamie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff. Nice room.
Stayed 1 night in Aug 2024

10/10 Excellent

John

Travelled with partner
Bistro and rooms
Stayed 1 night in Aug 2024