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Embassy Suites by Hilton Austin Arboretum

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Embassy Suites by Hilton Austin Arboretum

Lobby
Lobby
Indoor pool, open 6:00 AM to midnight, pool loungers
Lobby
Terrace/patio

Reviews

7.6 out of 10

Good

Popular amenities

  • Breakfast included
    Breakfast included
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Parking available
    Parking available
  • Room service
    Room service
  • Laundry
    Laundry

Explore the area

Map
9505 Stonelake Boulevard, Austin, TX, 78759
  • Arboretum at Great Hills Mall
    20 min walk
  • Domain Northside
    4 min drive
  • Museum of Ice Cream
    5 min drive
  • Austin, TX (AUS-Austin-Bergstrom Intl.)
    21 min drive

Room options

View all photos for Suite, 1 Bedroom, Accessible, Bathtub (Mobility)

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 Bedroom, Accessible, Bathtub (Mobility)

  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

  • 45 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed (2 Rooms)

Premium bedding, down duvets, pillow-top beds, in-room safe

Premium Suite, 1 King Bed (2 Rooms)

  • 45 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Corner

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 Bedroom, Corner

  • 53 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 2 Double Beds (2 Rooms)

Premium bedding, down duvets, pillow-top beds, in-room safe

Premium Suite, 2 Double Beds (2 Rooms)

  • 43 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Allergy Friendly (Pure)

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 King Bed, Allergy Friendly (Pure)

  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed (2 Rooms)

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 King Bed with Sofa bed (2 Rooms)

  • 43 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 King Bed, Accessible (Mobility & Hearing, 3x3 Shower)

Premium bedding, down duvets, pillow-top beds, in-room safe

Premium Room, 1 King Bed, Accessible (Mobility & Hearing, 3x3 Shower)

  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Non Smoking

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible, Corner (Bathtub)

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 2 Double Beds, Accessible, Corner (Bathtub)

  • 53 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Premium Suite, 1 King Bed, Corner

Premium bedding, down duvets, pillow-top beds, in-room safe

Premium Suite, 1 King Bed, Corner

  • 53 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds (2 Rooms)

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 2 Double Beds (2 Rooms)

  • 43 sq m
  • Sleeps 6
  • 2 Double Beds

Similar properties

Lobby

Embassy Suites by Hilton Austin Central

Breakfast included
Pet-friendly
Free WiFi
Restaurant
4.1 out of 5, Very good, (1307)
The price is CHF 163
for 1 night
includes taxes & fees
8 Dec - 9 Dec
Embassy Suites by Hilton Austin Central

About this property

Embassy Suites by Hilton Austin Arboretum

Suburban Austin hotel in Gateway with free breakfast
An indoor pool, a restaurant and a fitness centre are available at this hotel. Free on-the-go breakfast, free WiFi in public areas and a free manager's reception are also provided. Other amenities include a 24-hour business centre, Access to hot tub and self parking. Private bathrooms are not en suite.
Embassy Suites by Hilton Austin Arboretum offers 150 accommodations with a safe and coffee/tea makers. This accommodation has separate sitting areas and is furnished with double sofa beds and desks. Pillowtop beds feature down duvets and premium bedding. Fridges and microwaves are provided. Rooms have detached private bathrooms. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Austin hotel provides complimentary wireless Internet access. 42-inch flat-screen televisions come with premium cable channels. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.

Children aged under 16 years old are not allowed in the swimming pool without adult supervision. Guests aged under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Embassy Suites by Hilton Austin Arboretum gets high marks from our customers. During your stay, you'll be within walking distance of Arboretum at Great Hills Mall. Free WiFi in public areas, a free manager's reception and an indoor pool are available.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free Motorhome/coach/lorry parking
  • Enjoy a bite to eat at the restaurant
  • Self-parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the breakfast
  • Just a 3-minute drive from Arboretum at Great Hills Mall and 5 minutes from J. J. Pickle Research Campus
  • Cats and dogs welcome for a fee
Embassy Suites by Hilton Austin Arboretum offers its guests an indoor pool, Access to hot tub, and a fitness centre. There's a restaurant on site. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and 5 meeting rooms are available. Event space at this hotel measures 1959 square feet (182 square metres) and includes conference space. The business-friendly Embassy Suites by Hilton Austin Arboretum also features gift shops/newsstands, coffee/tea in common area, and laundry facilities. Parking is available for a fee.

Smoking is allowed in designated areas at this 3.5-star Austin hotel.

Guests are served a free on-the-go breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:30 AM. The hotel hosts a free manager's reception daily.
DJs American Grill – This restaurant serves breakfast and dinner.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free RV/bus/lorry parking on site
  • Parking on site (USD 10 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • DJs American Grill

Family friendly

  • Art supplies
  • Children's games
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Living room

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 1,959 square feet of conference space
  • 24-hour business centre
  • 5 meeting rooms
  • Computer station

Outdoors

  • Beach towels
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 1998
  • Designated smoking areas

Room amenities

Bedroom

  • Double sofa bed
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Detached private bathroom
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Living room
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • 0.75 per cent destination fee will be charged.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 10 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests will receive smart lock details.

We should mention

  • Pool access available from 6:00 AM to midnight
  • Up to 3 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Austin-Arboretum Embassy Suites
Embassy Suites Austin-Arboretum
Embassy Suites Hotel Austin-Arboretum
Arboretum Austin Embassy Suites
Austin Embassy Suites
Embassy Suites Austin
Embassy Suites Hotel Austin
Embassy Suites Austin-Arboretum Hotel
Embassy Suites Austin Arboretum
Embassy Suites by Hilton Austin Arboretum Hotel
Embassy Suites by Hilton Austin Arboretum Austin
Embassy Suites by Hilton Austin Arboretum Hotel Austin

Embassy Suites by Hilton Austin Arboretum Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 401 out of 1000 reviews" "
Rating 8 - Good. 210 out of 1000 reviews" "
Rating 6 - Okay. 169 out of 1000 reviews" "
Rating 4 - Poor. 129 out of 1000 reviews" "
Rating 2 - Terrible. 91 out of 1000 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

JoAnn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were there for 3 days. The hotel was very nice. The staff very helpful. They brought up the blanket and pillows very quickly when we asked. The text to us everyday was a nice touch. Wish the happy hour snacks were a little classier than chips and crackers.
Stayed 2 nights in Aug 2024

6/10 Okay

Susana, Allen

Travelled with partner
Liked: Staff & service
We have stayed here many times over the last 5 years. The facilities have really deteriorated with no signs of repair.
Stayed 1 night in Aug 2024

8/10 Good

DAnn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Feels like home
Stayed 1 night in Aug 2024

8/10 Good

Ne'Cole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Gloria

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

6/10 Okay

STEVE

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Ok experience but not up to Embassy standards.
Staff are welcoming and helpful. But this Embassy is not keeping up with ALL THE OTHER Embassy Suites. Pool area is awful - ceiling is dripping some kind of water into the pool and hot tub. The water is green. Breakfast is really weak. Hot food is only ordered by counter so you no longer see what is available. Have to keep asking for more bacon or hashbrowns which is inconvenient. Orange juice is super diluted - more like just water. We had two room 321 and 322. They were aged but clean. Beds were nice. The rooms were didn’t cool down enough to our liking but it was 103 for the highs outside. For the price that we paid - we should have chosen one of the other Embassy Suites or the Drury Plaza which is comparable. Good luck.
Stayed 1 night in Aug 2024

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing that I did not like is the 15.00 for self parking!!
Stayed 1 night in Aug 2024

4/10 Poor

Matt

Stayed 1 night in Aug 2024

6/10 Okay

Moabe

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
broken toilet
Stayed 1 night in Jul 2024

4/10 Poor

Matt

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Nasty showers
Mold in showers
Stayed 1 night in Aug 2024

6/10 Okay

Maria

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities
It was okay
Stayed 1 night in Aug 2024

10/10 Excellent

Rhoshanda

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Our stay was wonderful. The staff was hospitable. We really enjoyed our stay.
Stayed 2 nights in Aug 2024

10/10 Excellent

Judy

Stayed 2 nights in Jul 2024

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness, room comfort
Check in was super easy ladies at the front desk were extremely friendly and courteous. Happy hour was fantastic. Room was clean with a little mold in the bathtub. Water pressure was low, air conditioning did not get cool, Poole was a dark green and so was the hot tub however, both were still open for use.
Stayed 1 night in Jul 2024

10/10 Excellent

Demetrece

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Seyram

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Cassidy

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel, great location!
Stayed 1 night in Apr 2024

2/10 Terrible

Sonia

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Celeste

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My family had to leave Houston due to no power after a Hurricane. The room we got had a living room and a bedroom that was very comfortable and became a great home away from home while we could not be in ours. The breakfast and lobby were also very nice, and complimentary drinks for all customers were a nice treat. Upon arrival we actually got a room with a very off putting odor, but the front desk switched us no questions asked! I really dislike complaining about things like that so it was nice that I was heard and believed.
Stayed 3 nights in Jul 2024

10/10 Excellent

Angelic

Stayed 3 nights in Jul 2024

4/10 Poor

Emily, bryan

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This property needs a complete renovation. It feels dirty and rundown. Our room had furniture that looked like it was purchased at scratch and dent sale. The mold on the bathroom ceiling is a health issue. We couldn’t take a bath and had to take showers because the plug was broken/missing. Breakfast was ok, but we had to sit at a booth that had all of vinyl worn off of the benches. There is no way to properly clean the benches when the vinyl has exposed the cloth underneath. At checkout, the manager was taking a couple on a tour and didn’t even acknowledge that I was there trying to checkout. He left with no other staff member at the counter to help me. After waiting about 10 minutes, someone finally came out of an office to help.
Stayed 1 night in Jul 2024

10/10 Excellent

Victoria

Stayed 1 night in Jul 2024

6/10 Okay

Lisa

Liked: Cleanliness, room comfort
Discouraged Hotel Stay
Hotel has No Free parking. Even though the App says it does. We were fined because all parking has to be paid for. Check the Taxes for room because there are a lot more now. Main areas was Hot and humid. Only One elevator was working. Pool went out after first night. It wasn’t that great this time. We have been here before just not sure if we would stay again.
Stayed 2 nights in Jul 2024

10/10 Excellent

Valeria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Matt

Travelled with partner
Liked: Amenities
Great stay
Stayed 1 night in Jun 2024