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Hotel ZaZa Austin

4.5 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel ZaZa Austin

Sun deck
Poolside bar
Meeting facility
Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds
Exterior

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Bar
  • Pet-friendly
  • Housekeeping

Explore the area

Map
400 Lavaca St, Austin, TX, 78701
  • Moody Theater
    4 min walk
  • Sixth Street
    6 min walk
  • Lady Bird Lake
    7 min walk
  • Austin, TX (AUS-Austin-Bergstrom Intl.)
    19 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Premium Room (2 King Beds)

Premium Room (2 King Beds) | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Premium Room (2 King Beds)

  • 37 sq m
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Signature Suite

Signature Suite | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Signature Suite

  • 56 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Balcony

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Standard Room, 1 King Bed, Balcony

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Premium Room, 1 King Bed

  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Balcony

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Premium Suite, 1 King Bed, Balcony

  • 56 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Premium Room, 1 King Bed

  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

Hotel ZaZa Austin

Luxury Austin hotel in Downtown Austin with a full-service spa
This smoke-free hotel features a full-service spa, an outdoor pool and a restaurant. WiFi in public areas is free. Other amenities include 2 bars/lounges, a 24-hour fitness centre and a poolside bar. Change of towels is available on request
Hotel ZaZa Austin offers 159 accommodations with iPod docking stations and minibars. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with cable channels. Bathrooms include a shower with a hydromassage showerhead, dressing gowns, slippers and designer toiletries.

This Austin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and free newspapers. In-room massages, hypo-allergenic bedding and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

Children aged under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The on-site spa has 3 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is open selected days.
Our customers tell us that they can't get enough of the pool at Hotel ZaZa Austin. During your stay, you're just a quick walk from Sixth Street. You'll find features such as free WiFi in public areas, plus 2 bars and a full-service spa.
  • Free WiFi
  • Enjoy a bite to eat at Group Therapy, a diner with pool views
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Indulge with Swedish massages at the spa
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the pool and the location
  • Just a 4-minute walk from Moody Theater and 6 minutes on foot from Sixth Street
  • Pets welcome for a fee
Hotel ZaZa Austin offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi.

A 24-hour business centre and 20 meeting rooms are available. Event space at this hotel measures 8500 square feet (790 square metres) and includes conference space. The luxury Hotel ZaZa Austin also features a rooftop terrace, coffee/tea in common area, and concierge services. For a fee, parking is available.

This 4.5-star Austin hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:00 AM to 1:00 PM.
Group Therapy – This poolside diner serves breakfast, brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).
Late-night fare is available from room service (during limited hours).

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered valet parking on site (USD 59 per night; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 1:00 PM for a fee: USD 10 to 100 per person
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Group Therapy

Things to do

  • 24-hour gym
  • Full-service spa
  • Outdoor pool

Family friendly

  • Free cot
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Turndown service

Business services

  • 20 meeting rooms
  • 24-hour business centre
  • 8,500 square feet of conference space

Outdoors

  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 3 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • In-room massages
  • Prenatal massages
  • Spa open select days
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways (91 centimetre high)
  • Lever door handles
  • Lift (122 centimetre wide door)
  • Pool hoist on site
  • Portable shower seat
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels
  • IPod dock

Food and drink

  • Champagne service
  • Late-night room service
  • Minibar
  • Restaurant dining guides
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Electrical adapters
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 100.0 per stay.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 100 per person
  • Valet parking fee: USD 59 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 100.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • The seasonal pool will open on 30 March and close on 02 April.
  • Pool access available from 9:00 AM to 8:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel ZaZa Austin Hotel
Hotel ZaZa Austin Austin
Hotel ZaZa Austin Hotel Austin

Hotel ZaZa Austin Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 838 out of 999 reviews" "
Rating 8 - Good. 92 out of 999 reviews" "
Rating 6 - Okay. 36 out of 999 reviews" "
Rating 4 - Poor. 17 out of 999 reviews" "
Rating 2 - Terrible. 16 out of 999 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Matt

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On a trip with three guys, room was very girly but still, it was amazing. Everything was top notch
Stayed 2 nights in Sep 2024

10/10 Excellent

Adela

Travelled with family
Liked: Amenities
Stayed 1 night in Sep 2024

10/10 Excellent

Jamie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay! Would stay again in a heartbeat.
Stayed 1 night in Sep 2024

10/10 Excellent

Elizabeth

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every staff member was pleasant, helpful and enjoyable to interact with. We used the car service each day.
Stayed 1 night in Sep 2024

10/10 Excellent

Cortney

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Keri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Lane

Stayed 5 nights in Aug 2024

6/10 Okay

Vicsandra

Room was dark and bathroom floor was dirty.
Stayed 1 night in Sep 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great smaller scale property. Rooms were very clean and well decorated. Bed was comfortable. Bathroom, shower was great. Pool area was awesome, not too crowded, good drinks and food. Food and drink expensive, but to be expected.
Stayed 2 nights in Sep 2024

10/10 Excellent

Tamatha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Demetrius

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Aug 2024

6/10 Okay

Tracie

Travelled with family
Liked: Cleanliness
Disliked: Room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay! Loved the ambience, decor, beds were super comfy and rooms very spacious. Tanner was so helpful and made our shuttle rides super fun!
Stayed 2 nights in Sep 2024

10/10 Excellent

Nonye

Stayed 2 nights in Aug 2024

6/10 Okay

Central Texas

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay. Nothing wrong with it at all. Not my favorite but yea I would go back.
Stayed 1 night in Sep 2024

10/10 Excellent

Alexandra, Cypress

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only issue was at check-in, my credit card was run for $100 for incidentals. No big deal, right? Apparently, if you book with Expedia, if they just add and run your card for the incidentals, it says your card is declined. Worth noting: Card wasn’t damaged, had plenty of credit available, and there wasn’t a fraud concern. I had to pull my card up on my credit card app and prove the charge had been accepted and was pending for them to realize the issue was on their end. The host then explained this happens when you book and pay with Expedia. A small thing, but mortifying, because the whole lobby could hear I might be a deadbeat with a non working card - but I wasn’t. Other than that embarrassing situation, the lobby is lovely, hotel smelled great walking in, valets are attentive, staff are kind and otherwise knowledgeable, rooms are spacious, clean, with just the amenities you need, nothing you don’t. Beds were surprisingly comfortable, thought I brought my own pillow because I am personally not a fan of the highly squishable, faux-down-feather style pillows. If you’re not a fan of those either - bring your own pillow because the room has like, 6 of them, but they’re all the same style. Overall, a very nice hotel; reminds me a little of the vibe at the Cosmopolitan in Las Vegas. Elegant but funky, Cool, eclectic, maybe a little naughty? A great stay & only two blocks from the Moody Center; aka: Austin City Limits.
Stayed 1 night in Sep 2024

10/10 Excellent

Aaron, Overland Park

Stayed 3 nights in Aug 2024

10/10 Excellent

Amanda

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and unique hotel in downtown Austin. They provided us with a glass of wine when we got there. Our room had a medium sized bottle of wine, cold water and a Moon Pie which was nice. They provide fresh coffee and tea with different milk options in the mornings. Our room was clean and beds were comfortable. Only Con is that Valet parking is $60.
Stayed 1 night in Sep 2024

10/10 Excellent

Seth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time and will be staying here again soon
Stayed 1 night in Sep 2024

10/10 Excellent

Judimar

Liked: Cleanliness, property conditions & facilities
Great hotel and the pool is really nice with bar services. My recommendations could be improve customer service in the bar and restaurant area.
Stayed 3 nights in Aug 2024

10/10 Excellent

Kurt

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

kelly

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great water pressure in the shower! Tap water had a strong chlorine taste so we grabbed water bottles from the gym. Would have been nice to make these water bottle more available. Cookies in the lobby and coffee by the elevator were nice luxuries
Stayed 2 nights in Sep 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Jackie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, amenities, and wonderful room.
Stayed 2 nights in Aug 2024

10/10 Excellent

Kurt

Stayed 2 nights in Aug 2024