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Hotel ZaZa Austin

4.5 star property
VIP Access

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Photo gallery for Hotel ZaZa Austin

Sun deck
Meeting facility
Poolside bar
Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds
Exterior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Pet-friendly
  • Spa
  • Room service
  • Breakfast available

Explore the area

Map
400 Lavaca St, Austin, TX, 78701
  • Moody Theater
    ‪4 min walk‬
  • Sixth Street
    ‪6 min walk‬
  • Lady Bird Lake
    ‪7 min walk‬
  • Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪19 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Premium Room (2 King Beds)

Premium Room (2 King Beds) | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Premium Room (2 King Beds)

  • 37 sq m
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Signature Suite

Signature Suite | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Signature Suite

  • 56 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Balcony

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Standard Room, 1 King Bed, Balcony

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Premium Room, 1 King Bed

  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Balcony

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Premium Suite, 1 King Bed, Balcony

  • 56 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Premium Room, 1 King Bed

  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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4.4 out of 5, Excellent, (700)
The price is CHF 807
for 1 room
includes taxes & fees
9 Mar - 10 Mar
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About this property

Hotel ZaZa Austin

Luxury Austin hotel in Downtown Austin with a full-service spa
This smoke-free hotel features a full-service spa, an outdoor pool and a restaurant. WiFi in public areas is free. Other amenities include 2 bars/lounges, a 24-hour fitness centre and a poolside bar. Change of towels is available on request
Hotel ZaZa Austin offers 159 accommodations with iPod docking stations and minibars. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with cable channels. Bathrooms include a shower with a hydromassage showerhead, bathrobes, slippers and designer toiletries.

This Austin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and free newspapers. In-room massages, hypo-allergenic bedding and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

Children aged under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The on-site spa has 3 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is open selected days.
Our customers tell us that they can't get enough of the pool at Hotel ZaZa Austin. During your stay, you're just a quick walk from Sixth Street. You'll find features such as free WiFi in public areas, plus 2 bars and a full-service spa.
  • Free WiFi
  • Enjoy a bite to eat at Group Therapy, a diner with pool views
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Indulge with massages at the spa
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the overall condition of the property
  • Just a 4-minute walk from Moody Theater and 6 minutes on foot from Sixth Street
  • Pets welcome for a fee
Hotel ZaZa Austin offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi.

A 24-hour business centre and 20 meeting rooms are available. Event space at this hotel measures 8500 square feet (790 square metres) and includes conference space. The luxury Hotel ZaZa Austin also features a rooftop terrace, coffee/tea in common area, and concierge services. For a fee, parking is available.

This 4.5-star Austin hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:00 AM to 1:00 PM.
Group Therapy – This poolside diner serves breakfast, brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).
Late-night fare is available from room service (during limited hours).

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered valet parking on site (USD 59 per night; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 1:00 PM for a fee: USD 10 to 100 per person
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Group Therapy

Things to do

  • 24-hour gym
  • Full-service spa
  • Outdoor pool

Family friendly

  • Free cot
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Turndown service

Business services

  • 20 meeting rooms
  • 24-hour business centre
  • 8,500 square feet of conference space

Outdoors

  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 3 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • In-room massages
  • Prenatal massages
  • Spa open select days
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways (91 centimetre high)
  • Lever door handles
  • Lift (122 centimetre wide door)
  • Pool hoist on site
  • Portable shower seat
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels
  • IPod dock

Food and drink

  • Champagne service
  • Late-night room service
  • Minibar
  • Restaurant dining guides
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Electrical adapters
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 100.0 per stay.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 100 per person
  • Valet parking fee: USD 59 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 100.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open on 30 March and close on 02 April.
  • Pool access available from 9:00 AM to 8:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel ZaZa Austin Hotel
Hotel ZaZa Austin Austin
Hotel ZaZa Austin Hotel Austin

Hotel ZaZa Austin Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 843 out of 1006 reviews
Rating 8 - Good. 93 out of 1006 reviews
Rating 6 - Okay. 38 out of 1006 reviews
Rating 4 - Poor. 16 out of 1006 reviews
Rating 2 - Terrible. 16 out of 1006 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

alan

Stayed 3 nights in Oct 2024

6/10 Okay

Jamie

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Casey

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels I’ve ever been too Cool comfortable eclectic and friendly staff Rooms are great Lobby is awesome 7th floor bar and pool are perfect
Stayed 2 nights in Nov 2024

10/10 Excellent

Jennifer, PONDER

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Definitely coming back here.
Stayed 1 night in Nov 2024

10/10 Excellent

J Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Berenice

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luxurious, spacious double king room, very friendly and helpful staff.
Stayed 1 night in Sep 2024

10/10 Excellent

JENS R, Seattle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Inspired property Well designed with a lot of attention to detail Every floor and venue has a different flair and atmosphere. Feels like a larger very well run boutique hotel
Stayed 1 night in Nov 2024

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First trip to Austin
Incredible Hotel and value. Very clean. Nice pool on the 7th floor. Great workout space plus a nice Bar. Location is ideal and walkable to many dining options.
Stayed 3 nights in Nov 2024

8/10 Good

Yiru

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We just had a 3 night stay at hotel Zaza and it was overall great! Pros: -Double deluxe room (pink striped headboards) was quite spacious. Bathroom was a good size, large mirror, insanely strong water pressure which felt like a spa. -Lots of cute touches, like large chocolate chip cookies and candy in the lobby, and coffee & tea service on each floor -Pool had good views of the city, comfortable cabana chairs -Great location, quick walk to many dining options Cons: -While the concierge at check in was nice, a different concierge (evening shift) was rude when we asked for extra bottles of water at the front desk. Like basically rolled his eyes and acted like he didn't want to give us the water. Why? -Pool is not heated, so even on a 80 degree day in November, it was freezing cold
Stayed 3 nights in Nov 2024

10/10 Excellent

Katherine, Tyler

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, amazing room, and a fabulous restaurant!
Stayed 2 nights in Nov 2024

10/10 Excellent

Narsimha Raju

Stayed 4 nights in Oct 2024

10/10 Excellent

Chika

Stayed 4 nights in Nov 2024

10/10 Excellent

Stephen

Stayed 2 nights in Nov 2024

10/10 Excellent

Scott

Liked: Property conditions & facilities
Stayed 3 nights in Nov 2024

6/10 Okay

Meghan

Liked: Cleanliness
Disliked: Staff & service
The hotel itself was beautiful, however, I was not very impressed with the front desk staff. When I asked about a good place to walk to for dinner, he said it's Austin, if you walk around, you will find somewhere. I would have appreciated a more considerate response.
Stayed 2 nights in Nov 2024

10/10 Excellent

Harold

Stayed 2 nights in Oct 2024

10/10 Excellent

Abagail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Adam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel. Would stay again.
Stayed 2 nights in Nov 2024

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was great!!!! We love ZAZA Austin….
Stayed 1 night in Nov 2024

10/10 Excellent

Justine

Liked: Cleanliness, staff & service, property conditions & facilities
Serive and theme
Stayed 3 nights in Oct 2024

10/10 Excellent

Celena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Mike

Stayed 1 night in Oct 2024

10/10 Excellent

Katie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were super welcoming and helpful! This will be our new go-to for where to stay when we are in Austin.
Stayed 2 nights in Oct 2024

10/10 Excellent

Cole

Stayed 2 nights in Sep 2024

10/10 Excellent

Carlo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Austin Zaza does not disappoint!!
From check in to check out (especially the automatic late check out) was nothing short of excellent. Definitely would stay at this property again for my trips to Austin!
Stayed 1 night in Aug 2024