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"Macdonald Highlands Hotel is in a pretty place located, staff at the reception very attentive and helpful. The restaurant service not the best, very ... " More

By a verified traveller on Sat 02 Oct 2021

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Family Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 Double Bed, Accessible

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Family Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Classic Room, 2 Single Beds (Highlands)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Suite

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Classic Room, 1 Double Bed (Highlands)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Macdonald Aviemore Highland Hotel. During your stay, you're just a quick walk from Dalfaber Neighbourhood Centre. You'll find features such as free WiFi in public areas and free self-parking, plus 2 coffee shops/cafes.

  • Free WiFi
  • Free self-parking
  • Drinking and dining options include 2 coffee shops/cafes, a restaurant and a bar/lounge
  • Full breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a golf course, a gym and a steam room
  • Just a 5-minute walk from Dalfaber Neighbourhood Centre and 8 minutes on foot from Cairngorm Brewery

Macdonald Aviemore Highland Hotel ratings based on 17 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Macdonald Aviemore Highland Hotel

Everyone (6) Couples (6) Family (5)
3 out of 5
Macdonald Highlands Hotel is in a pretty place located, staff at the reception very attentive and helpful. The restaurant service not the best, very poor!

Posted by on 2 Oct 2021

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Comment from Hotel Management

8 Oct 2021 by Michael Hall - Front Office Manager

Hi Muekerrem, Thank you for taking the time to provide feedback. I am glad you enjoyed your stay with us and have passed on your feedback to the restaurant teams. We hope to welcome you back to the Resort in the future.

1 out of 5
Awful staff apart from manager who dealt well with our complaint. No one on reception desk and returned after 10-15 mins with no apology. Had booked executive room snd gave us a standard room. Wanted to see where confirmation showed executive room which I had. Then no availability in restaurant in the hotel for dinner even though half board. Ate in another of their hotels. Had phoned four times previous day to book for dinner but unable to speak to anyone. Very unsatisfactory.

Posted by on 7 Jul 2021

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Comment from Hotel Management

2 Aug 2021 by Resort Management Team

Thanks for taking the time to share your experience. We can see we didn't get things right for you during your stay and we're disappointed. It's certainly not our usual standard here at Macdonald Aviemore Resort. We have recruited extra team members already to help improve our service.

4 out of 5

Posted by on 2 Nov 2019

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Comment from Hotel Management

5 Nov 2019 by Michael Hall - Front Office Manager

Dear Guest Thank you for your feedback. We look forward to welcoming you back in the near future

4 out of 5
Hotel was lovely and facilities great.Only downside was the fire alarm going off in the early morning but that wasn’t the hotels fault.

Posted by on 8 Jul 2019

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3 out of 5
The building was lovely but the staff were not trained enough at all. No one greeted us in any area, we were kept waiting unnecessarily, nobody else was there! In the swimming pool no staff told us about the wave machine, hurt my back with the unexpected force of it. At breakfast we asked for a jug of hot water as coffee was like treacle, however coffee was cold when finally hot water was brought, after more stewed thick coffee arrived in a teapot, to name just some of the issues.

Posted by on 14 Jun 2019

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Comment from Hotel Management

25 Jun 2019 by VMT

Hi Thanks for your feedback. I have to say that I am surprised and disappointed that the staff were not more friendly, we encourage, positiveness, friendliness and to reach out to our guests, so sorry for that. I will follow through with our leisure manager regarding the wave machine.

4 out of 5
Ideal for our purpose. Pleasant surroundings with ample meeting area. The heating in the room was a bit difficult to regulate. Sadly our sleep was disrupted due to a false fire alarm at 0100hrs that staff couldn’t really explain. The breakfast was first class.

Posted by on 26 Sep 2018

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Comment from Hotel Management

1 Oct 2018 by Christo Botha, General Manager

Thank you for your review. I do apologise that the fire alarm was activated during your stay, we highly value the safety of our guests. Very happy to read you enjoyed your breakfast!

5 out of 5

Lovely hotel close to Cairngorms for skiing

Great hotel close to Cairngorms for skiing daily & has lovely pool with sauna, jacuzzi & steam room to relax in at night before eating in one of the lovely restaurants at the hotel or in Aviemore which were great too - particularly the Indian.

Posted by , from Banff on 14 Feb 2018

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Comment from Hotel Management

19 Feb 2018 by General Manager

Dear AC, Thank you for your lovely review, I am glad that you enjoyed your stay with us. I do hope that we will have the chance to welcome you back again soon. Kind regards Christo Botha General Manager

4 out of 5

Good hotel for family with young kids

Stayed for a few nights. 2 double rooms. Travelled with mum, and my 2 daughters ages 3 and 6 months. Hotel great for kids- lovely pool, great soft play and park. Breakfast ok. Staff friendly. Food a bit of a let down as can't eat anywhere but the burger place if you want to eat early, give the that there is so much for kids at this hotel is probably expect a better choice of food. Saying that would come again but eat elsewhere

Posted by on 5 Jun 2017

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2 out of 5

Hotel not bad but facilities could be better

Spa closed, some restaurants closed, over priced, over all we were bored on day 3 of our 5 day stay. We would of come home but McDonald's hotel group wouldn't transfer our remaining day to another location with more facilities.

Posted by , from K on 30 Jan 2017

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3 out of 5

Tired hotel

Pros: Breakfast, quiet location
Cons: Rooms and access within the hotel
Location: Know Aviemore well. Always worth a visit.
I thought this had been upgraded a few years ago and whilst the reception area has the rooms have not and are the same as I stayed in 15 years ago. Entrance is basically via a fire door on opposite side of road from reception. First room we got smelt damp and we got a quick upgrade to a much bigger and better room. Staff were fine about this. Breakfasts good.

Posted by on 20 Sep 2016

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About the Macdonald Aviemore Highland Hotel

Location Macdonald Aviemore Resort, Aviemore, Scotland PH22 1PN

Property Features

Macdonald Aviemore Highland Hotel offers its guests a golf course, an indoor pool, and Access to hot tub. There's a restaurant on site, as well as 2 coffee shops/cafes and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Business amenities include a business centre and 10 meeting rooms. A children's pool, a fitness centre, and a sauna are also featured at the family-friendly Macdonald Aviemore Highland Hotel. Free self parking is available. This 4-star Aviemore hotel is smoke free.

  • 149 guestrooms or units
  • 2 coffee shops
  • Deli
  • Poolside lounge chairs
  • Ski lift tickets
  • Ski equipment storage
  • Ski equipment rentals
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • On-site shopping
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Number of indoor pools - 1
  • Children's pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Arcade/game room
  • Playground on site

Internet

Available in all rooms: Free WiFi , High-speed internet access

Available in some public areas: Free WiFi , Internet access in public areas - surcharge

Parking

Free self parking

Transport

  • Train station: Aviemore Station (1.7 km / 1.1 mi)
  • Parking: Free self parking

Room Amenities

Macdonald Aviemore Highland Hotel offers 149 accommodations with a hairdryer and an iron/ironing board. 28-inch Smart televisions come with satellite channels. Bathrooms include a combined bath/shower unit. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Hypo-allergenic bedding
  • Combined shower/bath
  • Housekeeping (daily)
  • Hairdryer
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Heating
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or cupboard
  • Desk chair

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 10:30 AM.

Aspects – This restaurant only serves dinner. Reservations are required.

Giovanni's – This family restaurant serves breakfast, lunch and dinner. Reservations are required. Open selected days.

Highland Fish Bar – On-site family restaurant. Guests can enjoy drinks at the bar. Open selected days.

24-hour room service is available.

Nearby Activities

Guests can play rounds at the 18-hole golf course. An indoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

Children aged under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Snowboarding nearby
  • Golf driving range on site
  • Water skiing nearby
  • Golfing nearby
  • Hiking/biking trails on site
  • Archery on site
  • Downhill skiing nearby
  • Windsurfing nearby
  • Mountain biking on site
  • Cross-country skiing nearby
  • Horse riding nearby
  • Playground on site
  • Sledding nearby
  • Rafting nearby
  • Ski lessons available nearby
  • Bicycle rentals on site
  • Hiking/biking trails nearby
  • Ski equipment rentals on site
  • Golf lessons available nearby
  • Kayaking nearby
  • Sailing nearby

Spa Services

Guests can pamper themselves by indulging in the on-site spa services. There are 2 treatment rooms. Services include facials, body wraps, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy.

  • Number of treatment rooms 2
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public bathroom
  • Wheelchair accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Dinner is not included in half board rates for children age 12 and under who share existing bedding with a parent, and can be requested on-site for a fee.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and Eurocard. Cash is not accepted.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Security system
  • Debit cards not accepted
  • Staffed front desk
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Carbon monoxide detector
  • Smoke detector
  • Online penalty collection
  • Contactless check-out is available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 18.00 for adults and from GBP 12.50 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Aviemore Highland
  • Aviemore Hotel Macdonald
  • Aviemore Macdonald Highland Hotel
  • Aviemore Macdonald Hotel
  • Highland Aviemore
  • Highland Hotel Aviemore
  • Macdonald Aviemore Highland
  • Macdonald Aviemore Highland Hotel
  • Macdonald Highland Hotel
  • Macdonald Highland Hotel Aviemore
  • Macdonald Aviemore Highland Hotel Aviemore
  • Macdonald Highland
  • Macdonald Aviemore Hotel At Macdonald Aviemore Resort Scotland
  • Macdonald Aviemore Highland
  • Macdonald Aviemore Highland Hotel Hotel
  • Macdonald Aviemore Highland Hotel Aviemore
  • Macdonald Aviemore Highland Hotel Hotel Aviemore

You should know

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.