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Western House Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Western House Hotel

Terrace/patio
Terrace/patio
Executive Double Room, 1 Bedroom | Premium bedding, Select Comfort beds, in-room safe, desk
Lobby lounge, garden views, open daily
Lobby lounge, garden views, open daily

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry

Explore the area

Map
Craigie Road, Ayr, Scotland, KA8 0HA
  • Ayr Racecourse
    1 min walk
  • Auld Kirk
    11 min walk
  • Ayr Town Hall
    15 min walk
  • Glasgow (PIK-Prestwick)
    11 min drive

Room options

View all photos for Executive Double Room, 1 Bedroom

Executive Double Room, 1 Bedroom | Premium bedding, Select Comfort beds, in-room safe, desk

Executive Double Room, 1 Bedroom

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double or Twin Room, 1 Bedroom, Annex Building

Standard Double or Twin Room, 1 Bedroom, Annex Building | Premium bedding, Select Comfort beds, in-room safe, desk

Standard Double or Twin Room, 1 Bedroom, Annex Building

  • 30 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

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Exterior
Fairfield House - Ayr
Pool
Hot tub
Kids pool
Parking included
4.5 out of 5, Wonderful, (616)
The price is CHF 156
for 1 night
includes taxes & fees
6 Dec - 7 Dec
Fairfield House - Ayr

About this property

Western House Hotel

Victorian hotel with free valet parking and 24-hour front desk
Along with a restaurant, this hotel has a bar/lounge and a conference centre. Free WiFi in public areas and free valet parking are also provided. Additionally, coffee/tea in a common area, 24-hour room service and concierge services are on-site.
Western House Hotel offers 49 accommodations, which are accessible via exterior corridors and feature a safe and complimentary bottles of water. Select Comfort beds feature premium bedding. Televisions come with digital channels. Bathrooms include a combined bath/shower unit with a deep soaking bath, dressing gowns, slippers and designer toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Western House Hotel. During your stay, you're just a quick walk from Ayr Racecourse. You'll find features such as free WiFi in public areas and free valet parking, plus a restaurant.
  • Free WiFi and wired Internet
  • Free valet parking and self-parking
  • Enjoy Modern European cuisine at Jockey Club Restaurant, a fine-dining restaurant with garden views
  • Cooked-to-order breakfast offered for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Steps from Ayr Racecourse and 7 minutes by car from Robert Burns Birthplace Museum
  • Ferry terminal shuttle service available for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. A library, a terrace, and tour/ticket assistance are also featured at the business-friendly Western House Hotel. The hotel can provide concierge services and wedding services. Self parking and valet parking are free.

Smoking is allowed in designated areas at this Victorian Ayr hotel.

Guests can enjoy cooked-to-order breakfast for a fee.
Jockey Club Restaurant – Overlooking the garden, this fine-dining restaurant specialises in Modern European cuisine and serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). A children's menu is available. Reservations are required.
Lounge Bar – Overlooking the garden, this lobby lounge specialises in Modern European cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). A children's menu is available. Open daily.
24-hour room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Ferry terminal shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee: GBP 15 for adults and GBP 5 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Jockey Club Restaurant
  • Lounge Bar

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 buildings
  • 3 floors
  • Banquet hall
  • Built in 1909
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Victorian architecture

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water

More

  • Access via exterior corridors
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Portable fan
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the ferry terminal (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 20.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately GBP 15.00 for adults and from GBP 5.00 for children
  • Rollaway bed fee: GBP 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Western House Hotel offers transfers from the ferry terminal (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.
Guests who may encounter issues with stairs should contact this property in advance to request a room on a floor with elevator service.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Western House Ayr
Western House Hotel
Western House Hotel Ayr
Western Hotel Ayr
Western House Hotel Ayr, Scotland
Western House
Western House Hotel Ayr
Western House Hotel Ayr
Western House Hotel Hotel
Western House Hotel Hotel Ayr

Western House Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 590 out of 826 reviews" "
Rating 8 - Good. 174 out of 826 reviews" "
Rating 6 - Okay. 41 out of 826 reviews" "
Rating 4 - Poor. 13 out of 826 reviews" "
Rating 2 - Terrible. 8 out of 826 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Good location.
We have stayed at Western House on several occasions as it is very convenient for us when visiting relatives and friends. The hotel is in a beautiful location and the grounds are beautifully looked after. Parking is easy.
Stayed 1 night in Aug 2024

8/10 Good

Ella

Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Shower
We have stayed at the Western House Hotel before and enjoyed our stay, but unfortunately on this occasion the shower was very disappointing and needs replacement.
Stayed 1 night in Aug 2024

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms have excellent sound proofing. Front of house and restaurant teams were excellent. Because of wedding breakfast was a buffet rather than table service but not too much of a problem. Only slight gripe was ventilation in the bathroom whereby shower steam made it virtually impossible to see and had the impact of setting off in room fire alarm - however all dealt with quickly and by friendly staff. Great parking and lovely hotel
Stayed 1 night in Aug 2024

10/10 Excellent

Sandra

Travelled with family
Early check in great as we were there for a wedding. Lovely hotel room clean and comfortable
Stayed 1 night in Aug 2024

8/10 Good

George

Stayed 1 night in Aug 2024

10/10 Excellent

Mr David P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super hotel
Everything absolutely great. Staff were young very well trained and nothing was too much trouble. Excellent stay and would recommend to all.
Stayed 2 nights in Jul 2024

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel great staff
Stayed 2 nights in Jul 2024

8/10 Good

Damian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An excellent stay
Great stay. All staff were very friendly and room was lovely. Will be back in September
Stayed 3 nights in Jul 2024

6/10 Okay

John

Travelled with partner
Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Open Golf
Chose hotel based on reviews and location for the Open Golf. Understood prices were inflated. Stayed in the annexe building which is ok but not as nice as the hotel itself but the bedroom was nice. Breakfast was one of the best we’ve had and the staff at breakfast were lovely. Right next to Ayr Racecourse. Would definitely stay again
Stayed 1 night in Jul 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Lovely room and excellent service
Stayed 2 nights in Jul 2024

10/10 Excellent

susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in Ayr
Very nice hotel, excellsnt service, food, and comfort. Would definitely stsy here again
Stayed 1 night in Jul 2024

10/10 Excellent

Derek

Travelled with family
Liked: Amenities
Stunning hotel, the rooms are huge as well.as the bathroom that you could have a party in!
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Mark

Stayed 1 night in Jul 2024

10/10 Excellent

Mark

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even though we were early we were made to feel welcome. Our bags were looked after as we had a walk round the town. When we returned our room was ready. I was there for a visit and a funeral and the arrangements were very good and the staff very helpful.
Stayed 2 nights in Jun 2024

4/10 Poor

Anton

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Going back decades, my late mother was Head Cook at Western House - so it was a bit of a pilgrimage .. and yes, a privilege to return as a hotel guest when I happened to be back in Ayr. A delightful room on the edge of but very close to the centre of town and situated on the side of Ayr Racecourse. In every way, the place ticks the boxes, offers impressive value for money - and full marks to the kitchen and dining room staff: the cuisine is fresh, prepared and presented with care - and, all in all, top notch 👍
Stayed 1 night in Jul 2024

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel to stay at.
Very nice hotel would recommend.
Stayed 1 night in Apr 2024

8/10 Good

Jas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Iain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Amazing
Stayed 3 nights in Jun 2024

10/10 Excellent

Susan

Stayed 1 night in Jun 2024

8/10 Good

Margaret

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was spacious and i was on a low floor in the annexe part which was easy for me . Drinks are reasonable for the hotel.didnt have food so cannot comment on that. The bed was very comfortable to use.and tea and coffee were provided. So close for the racecourse and enjoed wayching the horses being drpped off for the races. Definitely a returning trip to here worthwhile
Stayed 2 nights in Jun 2024