2 Aug 2024 by Muong Thanh Luxury Bac Ninh Hotel
Dear Mr Jussi Laitinen,Thank you for taking the time to review and share your experience of staying at our hotel. We apologize for any inconvenience during communication and exchange with you. While we strive to provide excellent service, we understand that language barriers can sometimes be a challenge. We appreciate your understanding and will endeavor to improve the foreign language proficiency of our staff.We also take note of your comments about room conditions. Maintaining our facilities to the highest standards is a top priority and we are continually working to update and improve.Thank you for choosing to stay with us. We hope to have the opportunity to welcome you back and provide even better experiences.Best regards,Nguyen Khac Hanh (Mr.) - General Manager
Muong Thanh Luxury Bac Ninh Hotel offers its guests a full-service spa, an outdoor pool, and Access to hot tub. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre and meeting rooms. A fitness centre, a sauna, and spa services are also featured at the business-friendly Muong Thanh Luxury Bac Ninh Hotel. Smoking is allowed in designated areas at this 4-star Bac Ninh hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Muong Thanh Luxury Bac Ninh Hotel offers 167 air-conditioned accommodations with minibars and a safe. Flat-screen televisions come with cable channels. Bathrooms include baths or showers with a rainfall showerhead, dressing gowns, slippers and complimentary toiletries. This Bac Ninh hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.
Dong Ho – This restaurant specialises in local and international cuisine and only serves breakfast.
Vong Nguyet – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner. Open daily.
Hoai Thi – On-site bar. Open daily.
Phu Khe – On-site bar. Open daily.
24-hour room service is available.
An outdoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.
Mulberry Spa & Massage has 5 treatment rooms. Services include massages. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily.
Special check-in instructions:
Front desk staff will greet guests on arrival. At check-in, guests must provide a negative PCR COVID-19 test result. The negative COVID-19 test result requirement applies to all guests aged 1 and over, and the test must have been administered no more than 72 hours prior to check-in.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. At check-in, guests must provide a negative PCR COVID-19 test result. The negative COVID-19 test result requirement applies to all guests aged 1 and over, and the test must have been administered no more than 72 hours prior to check-in.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.