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Luna Bacalar Hotel & Apartments - Free Bike Rental

3.0 star property

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Photo gallery for Luna Bacalar Hotel & Apartments - Free Bike Rental

Family Room, Multiple Beds, Refrigerator, Garden View | Desk, free WiFi
Arcade
Front of property
Desk, free WiFi
Desk, free WiFi

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • 24/7 front desk
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
Av 23 calle 32, Bacalar, QROO, 77930
  • Laguna Bacalar Ecological Park
    ‪20 min walk‬
  • Lake Bacalar
    ‪20 min walk‬
  • Fort of San Felipe
    ‪3 min drive‬
  • Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪50 min drive‬

Room options

View all photos for Family Apartment, 2 Bedrooms, Kitchen, Garden View

Desk, free WiFi

Family Apartment, 2 Bedrooms, Kitchen, Garden View

  • Sleeps 9
  • 4 Double Beds

View all photos for Comfort Room, 2 Double Beds, Refrigerator, Garden View

Comfort Room, 2 Double Beds, Refrigerator, Garden View | Desk, free WiFi

Comfort Room, 2 Double Beds, Refrigerator, Garden View

  • 43.0 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room, Multiple Beds, Refrigerator, Garden View

Family Room, Multiple Beds, Refrigerator, Garden View | Desk, free WiFi

Family Room, Multiple Beds, Refrigerator, Garden View

  • Sleeps 5
  • 2 Double Beds and 1 Single Bed

View all photos for Superior Apartment, 2 Bedrooms, Kitchen, Garden View

Desk, free WiFi

Superior Apartment, 2 Bedrooms, Kitchen, Garden View

  • Sleeps 7
  • 2 Double Beds and 1 King Bed

View all photos for Superior Room, 1 King Bed, Refrigerator, Garden View

Superior Room, 1 King Bed, Refrigerator, Garden View | Desk, free WiFi

Superior Room, 1 King Bed, Refrigerator, Garden View

  • Sleeps 3
  • 1 King Bed

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About this property

Luna Bacalar Hotel & Apartments - Free Bike Rental

Hotel with free breakfast, near Laguna Bacalar Ecological Park
An outdoor pool, free use of bicycles and a 24-hour front desk are available at this hotel. Free self-service breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a garden. Housekeeping is available once per stay.
Luna Bacalar Hotel & Apartments - Free Bike Rental offers 8 air-conditioned accommodations with a hairdryer and free toiletries. Rooms open to balconies or patios. Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Housekeeping is provided once per stay.
Recreational amenities at the hotel include an outdoor pool and complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Luna Bacalar Hotel & Apartments - Free Bike Rental, you'll be within walking distance of Laguna Bacalar Ecological Park. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free self-service breakfast served daily
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Free self-parking
  • Take a swim in the outdoor pool
  • On-site recreation includes complimentary bicycles and hiking/biking trails
  • Just a 3-minute drive from Laguna Bacalar Ecological Park and a few minutes from Lake Bacalar
Luna Bacalar Hotel & Apartments - Free Bike Rental offers its guests an outdoor pool and complimentary bicycles. Public spaces have free WiFi. Free breakfast is served daily. Self parking is free.
Guests are served a free self-service breakfast daily from 8:00 AM to 10:00 AM.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free self-serve breakfast available daily 8:00 AM to 10:00 AM

Things to do

  • Free bicycle rentals
  • Hiking/biking trails
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (once per stay)

Outdoors

  • Garden

Accessibility

  • No lift

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.

Property is also known as

Apartament Hotel Bacalar Luna Turqueza
Luna Bacalar Hotel & Apartments - Free Bike Rental Hotel
Luna Bacalar Hotel & Apartments - Free Bike Rental Bacalar
Luna Bacalar Hotel & Apartments - Free Bike Rental Hotel Bacalar

Luna Bacalar Hotel & Apartments - Free Bike Rental Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 12 out of 25 reviews
Rating 8 - Good. 4 out of 25 reviews
Rating 6 - Okay. 5 out of 25 reviews
Rating 4 - Poor. 3 out of 25 reviews
Rating 2 - Terrible. 1 out of 25 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

9.2/10

Amenities

7.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Dennis

Stayed 4 nights in Feb 2025

6/10 Okay

catherine

It was not as nice in reality as in the pictures. It was OK though. Basically clean. The light in the bathroom did not work. The staff were pleasant and helpful. I slept very well there. The area was inconvenient, far away from the centre of town, so that you are dependent on taxis to get around. The taxi drivers are good though and charged a fair price. I never felt ripped off by them. While the area did not feel overtly unsafe, it was pretty grungey, not the best part of town. Were I to visit Bacalar again, I'd probably look for somewhere else to stay because of this hotel's isolated location.
Stayed 2 nights in Feb 2025

4/10 Poor

David

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Bruno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great, clean and confortable
Stayed 1 night in Feb 2025

10/10 Excellent

bRUNO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buena ubicación, y buen desayuno; todo muy limpio
Stayed 1 night in Feb 2025

10/10 Excellent

Vanessa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo bien
Stayed 1 night in Feb 2025

10/10 Excellent

Virginia Marcela

Stayed 2 nights in Feb 2025

8/10 Good

Marco Antonio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Por el precio bueno, pero hay que mejorar
En general el servicio esta bien, pero si tuve tres reportes de falla en la habitación no funcionaba el tanque del inodoro, la regadera tapada y la puerta del baño de la regadera esta caída y no cierra, sería importante que revisarn totos los servcios antes de alquilarlos
Stayed 4 nights in Feb 2025

4/10 Poor

Alfredo

Liked: Staff & service
Disliked: Property conditions & facilities
Muy aislada de la ciudad y calles poco iluminadas
Stayed 1 night in Feb 2025

8/10 Good

karina

Travelled with partner
Liked: Staff & service
Ok
Stayed 1 night in Jan 2025

8/10 Good

tomas

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enfrente del edificio hay una iglesia que estan estuvieron cantando y tocando musica hasta altas horas de la noche y resulto un poco difícil conciliar el sueño.
Stayed 1 night in Jan 2025

6/10 Okay

Maite

Disliked: Cleanliness, property conditions & facilities
No era el peor hotel, pero nada que ver con las fotos, tiene lo indispensable y había muchos comentarios de que se metían a los cuartos a robar, a mi no me pasó nada pero pasé un par de noches con la preocupación
Stayed 3 nights in Jan 2025

10/10 Excellent

Inaki

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice.. clean inside Attentive staff.

10/10 Excellent

Inaki

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A perfect family stay, good pool and the staff were great

10/10 Excellent

Vanessa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Inaki

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Súper limpio y todo el personal súper agradable.
Stayed 1 night in Jan 2025

10/10 Excellent

Vanessa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

4/10 Poor

Ruth

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Le cocina muy mal, el sartén muy viejo, el aire del departamento de arriba muy ruidoso, el refrigerador muy ruidoso. Lo bueno dos baños y 3 camas. No lo recomiendo.
Stayed 2 nights in Jan 2025

10/10 Excellent

Salvador, Concord

Liked: Cleanliness, staff & service, property conditions & facilities
Todo muy bien
Stayed 1 night in Jan 2025

10/10 Excellent

Vanessa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Fernando de jesus

Travelled with family
Liked: Cleanliness
Falta un poco de amabilidad hacia los huéspedes
Stayed 1 night in Jan 2025

6/10 Okay

Pedro

Travelled with partner
Sometimes there is no hot water and they don't change the sheets.
Stayed 3 nights in Dec 2024

6/10 Okay

HUGO ALEJANDRO

Disliked: Staff & service
Stayed 3 nights in Dec 2024

10/10 Excellent

José de Jesús

Stayed 2 nights in Nov 2024

2/10 Terrible

Jorge

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024