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Cayuco Maya

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Cayuco Maya

Basic Cabin | Bed sheets
Front of property
Basic Cabin | Bed sheets
Traditional Cabin | Bed sheets
Basic Cabin | Bed sheets

Reviews

8.8 out of 10

Excellent

Popular amenities

  • On private beach
    On private beach
  • Breakfast included
    Breakfast included
  • Pet-friendly
    Pet-friendly
  • Parking included
    Parking included
  • Housekeeping
    Housekeeping
  • Free WiFi
    Free WiFi

Explore the area

Map
Bacalar-Carrillo Puerto KM 28.3, Interior Hotel Cayuco Maya, Bacalar, QROO, 77936
  • Lake Bacalar
    6 min walk
  • Laguna Bacalar Ecological Park
    14 min drive
  • Polytechnic University of Bacalar
    15 min drive
  • Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    49 min drive

Room options

View all photos for Basic Tent

Basic Tent | Bed sheets

Basic Tent

  • Lagoon view
  • Sleeps 2
  • 1 Double Bed

View all photos for Traditional Cabin

Traditional Cabin | Bed sheets

Traditional Cabin

  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Cabin

Traditional Cabin | Bed sheets

Traditional Cabin

  • Lake view
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Basic Cabin

Basic Cabin | Bed sheets

Basic Cabin

  • Lagoon view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Traditional Cabin

Traditional Cabin | Bed sheets

Traditional Cabin

  • Lake view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room

Room | Bed sheets

Room

  • Partial lake view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Single Bed

View all photos for Shared Dormitory

Shared Dormitory | Bed sheets

Shared Dormitory

  • Partial lake view
  • Sleeps 1
  • 1 Single Bed

View all photos for Traditional Tent

Traditional Tent | Bed sheets

Traditional Tent

  • Partial lake view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Traditional Cabin

Traditional Cabin | Bed sheets

Traditional Cabin

  • Partial lake view
  • Sleeps 5
  • 5 Single Beds

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About this property

Cayuco Maya

Beachfront hotel for sun and fun
Along with a private beach, this hotel has a restaurant and a garden. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a picnic area.
Cayuco Maya offers 11 accommodations. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include a private beach.
During your stay at Cayuco Maya, you're just a quick walk from Lake Bacalar. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free continental breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • On-site recreation includes a private beach
  • Just a 1-minute drive from Lake Bacalar and 14 minutes from Laguna Bacalar Ecological Park
  • Pets welcome for a fee
A private beach is featured. There's a restaurant on site. Free breakfast is served daily. WiFi is free in public spaces.

Cayuco Maya also features a garden and a picnic area. Free self parking is available.

Guests are served a free continental breakfast daily from 8:00 AM to 10:00 AM.
Cayuco Maya has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:00 AM
  • A restaurant

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Free beach cabanas
  • Garden
  • On a private beach
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Towels provided

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 8:00 AM - 6:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: MXN 200 per pet (varies based on length of stay)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: MXN 500 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: MXN 200 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
The front desk at this property is open daily from 8:00 AM - 6:00 PM.
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Property is also known as

Cayuco Maya Hotel
Cayuco Maya Bacalar
Cayuco Maya Hotel Bacalar

Cayuco Maya Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 23 out of 39 reviews" "
Rating 8 - Good. 11 out of 39 reviews" "
Rating 6 - Okay. 2 out of 39 reviews" "
Rating 4 - Poor. 1 out of 39 reviews" "
Rating 2 - Terrible. 2 out of 39 reviews" "

8.0/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Estefania

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was beautiful. Will definitely be back.
Stayed 1 night in Feb 2024

10/10 Excellent

KATHARINE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We fell in love with this place. We only booked 2 nights because we were apprehensive about being able to sleep without AC and not knowing the bathroom facilities however we are already dying to go back. We loved the facility and grounds. For animal lovers it's great - there were cats, dogs and even Rosita the coconut eating pig on the grounds! It was nice to have the free access to the kayaks and the free breakfast! We did have dinner both nights there and both nights it was the same 2 options (I'm not sure whether that changes at all but I will say if we had stayed another night we would have gone into town because we were bored of the same meal option BUT for 100 pesos each for dinner I really can't complain). The food and beer prices were really reasonable and they had a communal fridge for guests. Some info for the room (the basic cabin) - we loved it. We managed without using the fan the first night but the second night it was way too hot to sleep without it but obviously that comes with the loud noise of the fan so bring earplugs if you can't sleep with loud noise. The beds are very short - we're both 5'7" so managed okay but I think anyone over 5'10" would be uncomfortable. There is a plug socket so you don't have to worry about not being able to charge things. Obviously expect lots of bugs! A note about the staff - we saw negative reviews when booking but everyone we dealt with was kind and pleasant!
Stayed 2 nights in Feb 2024

8/10 Good

Kattina

Liked: Staff & service, property conditions & facilities
The location is along the lake and tucked in a jungle. But the properry is simple and better for camping and simple services. Food is really good. You need to have your own car or call a taxi to get into town. So its about 300 pesos each way.
Stayed 4 nights in Dec 2023

6/10 Okay

Mikhail

Liked: Cleanliness
Disliked: Property conditions & facilities
Property on the beautiful water front. No toilet and a/c in room
Stayed 1 night in Oct 2023

2/10 Terrible

Lucy

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible property staff and management terrible don’t ask questions not friendly at all rooms showers no water, sink no water. Terrible over all 👎👎👎👎 don’t go there.
Stayed 3 nights in Oct 2023

8/10 Good

Ruth

Stayed 7 nights in Aug 2023

8/10 Good

Jorge

Liked: Staff & service
Disliked: Property conditions & facilities
The natural settings are beautiful but the facilities are extremely rustic, no AC makes nights impossible to have a good night's sleep due to the high temperatures
Stayed 2 nights in Jul 2023

10/10 Excellent

Israel

Liked: Cleanliness, staff & service, property conditions & facilities
Me gustó mucho estar en Cayuco Maya, es un lugar ideal para relajación y descansar frente a la Laguna de Bacalar. Volveré nuevamente.
Stayed 1 night in Jun 2023

10/10 Excellent

Cedric

Stayed 2 nights in Aug 2024

6/10 Okay

Gerardo

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Rescatamos el buen servicio de los dueños
La atención fue buena, sin embargo nos enfermamos de tantos moscos, a las 7.30 pm ya estaba todo oscuro sin una sola luz, no podíamos salir de nuestra habitación, pagamos el mismo Día dos habitaciones, dormimos todos en una porque no tenía clima la otra, para llegar al lugar son 2 km de terracería, si llueve te quedas atrapado, solo rescataría el buen servicio, la comida y la laguna que es linda, pero tuvimos una muy mala experiencia ya que fuimos a encerrarnos en la habitación y a llenarnos de piquetes, era incontrolable….
Stayed 2 nights in Jul 2024

10/10 Excellent

Ruben

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un lugar eco friendly maravilloso!! Dani, Ale y el resto del staff son increíbles te hacen sentir muy apapachado, lo súper recomiendo
Stayed 4 nights in Jul 2024

10/10 Excellent

José Manuel

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2024

8/10 Good

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

Lupita

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Muy bonito todo, solo falta que contesten el teléfono, y ampliar el horario de comida para huéspedes.
Stayed 3 nights in May 2024

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien
Stayed 1 night in May 2024

10/10 Excellent

LYDIA

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

LYDIA

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Imelda

Stayed 1 night in May 2024

10/10 Excellent

Beto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

8/10 Good

Mélanie

Liked: Cleanliness, staff & service, property conditions & facilities
Sommaire mais paradisiaque !!!
Un confort sommaire (douches et toilettes communes, eau froide, espaces communs en bois) mais dans un environnement paradisiaque avec un personnel au petit soin, des repas succulents pour trois fois rien et un souci de notre environnement. Un retour aux sources magiques dans un endroit paisible proche de l eden ! Notre bonne surprise au cours de notre road trip mexicain. Coup de coeur pour la sieste dans le hamac sur le ponton au bord de la.lagune et pour les petits dejeuners maison gargantuesques !
Stayed 2 nights in Jan 2024

8/10 Good

Alejandro

Liked: Staff & service, amenities, property conditions & facilities
Poner un poco de alumbrado y indicaciones y en la cabaña cambiar más seguido las cortinas y la ropa de cama
Stayed 3 nights in Jan 2024

8/10 Good

Adriana

Liked: Staff & service
Est une place magnifique pour se retrouver en tranquillité et paix et connecter avec la nature, le personnel est très gentil, servicial, souriant et accueillant et la nourriture espectacular!! Juste le ménage de chambre jamais a été fait dans 3 jours les toilettes sont communes et pendent mes 3 jours jamais on été nettoyés papier toilette sale pour 3 jours plaine mouches imposible de rentrer ou prende une douche🙁. Est important, vu que la place est si retiré du village, d’être attentif aux recervations car personne réponds aux appels, ni aux messages et en arrivant en soirée on a dû crier et faire le tour de l’hôtel pour que quelqu’un viens nous accueillir, en pijama et sans clés de ma chambre que n’étais pas prête à 22h quand j’étais supposé de la recevoir vers 15h difficile quand on voyage et les vols ont de retards ( Canada- Cancun/ Cancun- Bacalar) ça sont les petits Détaille qui font la différence
Stayed 3 nights in Dec 2023

10/10 Excellent

víctor armando soriano

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Su relación con la naturaleza muy bien cuidada
Stayed 2 nights in Dec 2023

10/10 Excellent

Colette

Endroit paradisiaque où la nature et les personnes sont complementaires a la douceur de vivre
Stayed 3 nights in Nov 2023

10/10 Excellent

Carlos alberto

Liked: Cleanliness, staff & service, property conditions & facilities
Muy bonito perfecto para desconectarte y pasartela en la paz de la naturaleza muy buenbtrato y su comida exelente 10 de 10
Stayed 2 nights in Nov 2023