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Our Habitas Bacalar

4.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Our Habitas Bacalar

Exterior
Room (Lagoon) | Premium bedding, down duvets, minibar, in-room safe
Snack bar
Property grounds
Premium bedding, down duvets, minibar, in-room safe

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Breakfast included
    Breakfast included
  • Spa
    Spa
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included

Explore the area

Map
Carretera Federal Chetumal-Bacalar, Fraccion 03, Lote 164, Bacalar, QROO, 77965
  • Lake Bacalar
    3 min drive
  • Cenote Azul
    4 min drive
  • Cenote Cocalitos
    4 min drive
  • Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    29 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Room (Lagoon)

Premium bedding, down duvets, minibar, in-room safe

Room (Lagoon)

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Jungle)

Premium bedding, down duvets, minibar, in-room safe

Room (Jungle)

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Lagoon Breeze)

Premium bedding, down duvets, minibar, in-room safe

Room (Lagoon Breeze)

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

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Exterior

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for 1 night
includes taxes & fees
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About this property

Our Habitas Bacalar

Boardwalk/promenade hotel with free breakfast and bars/lounges
A restaurant, 2 bars/lounges and massage/treatment rooms are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, tour/ticket assistance and a garden are on-site. Change of towels is available on request
Our Habitas Bacalar offers 35 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and laptop-compatible safes. Beds feature down duvets and premium bedding. This Bacalar hotel provides complimentary wireless Internet access.

Bathrooms include a shower with a rainfall showerhead, and dressing gowns. Business-friendly amenities include desks and desk chairs. Additionally, rooms include complimentary bottles of water and a ceiling fan. In-room massages and change of towels can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can pamper themselves by indulging in the on-site spa services. There are 2 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Thai massages and facials. A variety of treatment therapies are provided, including Ayurvedic and reflexology.
Our customers tell us that they can't get enough of the helpful staff at Our Habitas Bacalar. During your stay, you'll be within walking distance of Lake Bacalar. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the fine-dining restaurant
  • Services include tour or ticket assistance and luggage storage
  • On-site recreation includes kayaking, sailing and rowing/canoeing
  • Just a 3-minute drive from Lake Bacalar and a few minutes from Cenote Azul
There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is served daily. Public spaces have free WiFi.

Spa services, tour/ticket assistance, and a garden are also featured at Our Habitas Bacalar. Free self parking is available.

This 4-star Bacalar hotel is smoke free.

Guests are served a free full breakfast daily from 8:00 AM to 11:00 AM.
Siete – This fine-dining restaurant serves breakfast, brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).
A hosted evening meal is available for a surcharge daily.

Awards and affiliations

Our Habitas Bacalar is listed in the 2022 Condé Nast Traveller Hot List.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured self parking on site

Food and drink

  • Free full breakfast available daily 8:00 AM to 11:00 AM
  • 2 bars/lounges
  • A restaurant
  • Hosted evening meal available daily for a fee of USD 38

Restaurants on site

  • Siete

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • On the boardwalk/promenade
  • On the riverwalk
  • Outdoor entertainment area
  • Outdoor furniture

Spa

  • 2 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • In-room massages
  • Reflexology
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift (single-level property)

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Dressing gowns
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper

Food and drink

  • Champagne service
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Laptop workspace
  • Laptop-compatible safe
  • Recycling
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email 5 days before arrival with check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children 18 and younger are not allowed at this property. All guests older than 18 are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Hosted evening meal: USD 38

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property doesn't offer after-hours check-in. Guests will receive an email 5 days before arrival with check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 18 years old and younger aren't allowed at this property.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Habitas Bacalar
OurHabitas Bacalar
Our Habitas Bacalar Hotel
Our Habitas Bacalar Bacalar
Our Habitas Bacalar Hotel Bacalar

Our Habitas Bacalar Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 130 out of 165 reviews" "
Rating 8 - Good. 19 out of 165 reviews" "
Rating 6 - Okay. 10 out of 165 reviews" "
Rating 4 - Poor. 3 out of 165 reviews" "
Rating 2 - Terrible. 3 out of 165 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

vanessa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved it. Food was great, right on the lagoon. Staff were friendly.
Stayed 4 nights in Jul 2024

10/10 Excellent

Gilvanete

Liked: Cleanliness, staff & service, property conditions & facilities
Property was very peaceful . Staff was amazing. I will definitely return.
Stayed 4 nights in Jul 2024

10/10 Excellent

Juan Pablo

Liked: Cleanliness, staff & service, property conditions & facilities
Gray service, great food and a paradise!
Stayed 6 nights in Jul 2024

4/10 Poor

Nubia, Midland

Stayed 4 nights in Jul 2024

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property and very clean. Would say don’t go in June too many mosquitoes and too much rain. Which made for dark lagoon. But all in all beautiful.
Stayed 4 nights in Jun 2024

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
pesimo horario para uso de sup
elegimos este hotel pornque estaba alejado del resto y primordialmente por que ofrecen SUP sin embargo resulto que el horario para poder remar es muy limitado solo en las horas de sol de 9am a 5pm y no nos quisieron prestar remos mas temprano por que buscan venderte un tour de 6am a 9am practicamente prefieren mantener seguro el equipo oara poder venderlo en tour que proporcionarlo para uso de los huespedes, ademas las tablas son de calidad muy baja
Stayed 5 nights in Jun 2024

10/10 Excellent

Mar Y Sol, Cupertino

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent choice for a relaxing weekend, the service staff is the highlight of the hotel
Stayed 2 nights in Mar 2024

10/10 Excellent

Durand Agnesa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at Our Habitas was very relaxing and lovely. The staff were very friendly, professional and helpful. Special shout out to Carlos and Omar who both were on point with their service! I will definitely recommend this place to friends or family.
Stayed 3 nights in Mar 2024

10/10 Excellent

Nancy, McAllen

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hey lovely from the moment we arrived, a must stay.
Stayed 1 night in Jan 2024

2/10 Terrible

Boris

Stayed 2 nights in Jan 2024

10/10 Excellent

Sana

Stayed 5 nights in Dec 2023

10/10 Excellent

kris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
regular guest at Habitas - they don't acknowledge the guests that are regulars.
Stayed 2 nights in Dec 2023

8/10 Good

Laura

Travelled with partner
Liked: Amenities, property conditions & facilities
Stayed 7 nights in Nov 2023

10/10 Excellent

Ruobing

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Christian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great really good customer service, the response time was great. Spectacular view to the lagoon
Stayed 2 nights in Nov 2023

10/10 Excellent

Heron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and peaceful place!!
Stayed 2 nights in Oct 2023

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Hotel
Beautiful hotel in a natural, intimate setting right on the water. The room was spacious, clean and comfortable. We loved the outdoor shower. The service was also excellent. The food was delicious but portions were a bit small and the restaurant is quite expensive. Great quality ingredients though. Loved the coffee! Only thing that was a bit of a bummer was that we couldn't connect to the wifi in the room. The signal was too weak. Our room was too far from the router. Next time we'll request a room with better wifi. Overall a beautiful hotel. Hopefully we can return soon!
Stayed 2 nights in Oct 2023

10/10 Excellent

Alejandro

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Oscar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Worth every penny Staff super friendly, food delicious Recommend to everyone.
Stayed 2 nights in Aug 2023

10/10 Excellent

Elizabeth, Weston

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing service, the food extraordinary!!!
Stayed 3 nights in Jul 2023

10/10 Excellent

Christina

Stayed 3 nights in May 2023

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Almost perfect
This place is magical, genuinely. It is so beautiful - not only the lagoon, but the details in the cabins and everywhere else across the site makes it lovely. In the evening you can see a trail of individually lit candles all along the hotel, which makes a beautiful walk. There are no words to describe the lagoon, which is the most beautiful water you'll ever see, no matter what time of day you look, it is always different. There are kayaks and paddle boards included (although beware you're not allowed to use them on Wednesday as it's a rest day for the lagoon). There is a lovely bar by the lagoon where you can get all kinds of drinks and snacks, plus there is a restaurant on site, although the variety of food in the dinner menu is significantly smaller than for breakfast, so it can get old quite quickly. The rooms are really nice and surprisingly not noisy at all! There are two aspects of the service that can be considered: the restaurant/bar: everyone is suuuuper friendly and lovely to deal with, however, it can be quite slow - especially in the restaurant part, the speed is lacking. Most times we had dinner there, it took a significant amount of time for them to take our order / bring the food, etc. (Even though it was not busy). Reception: there is no phone coverage in the area, so you have to communicate with the hotel through WhatsApp. I've gotta say on that front it is excellent. They would reply to any query within minutes, and there was never more than a 5 minute
Stayed 4 nights in Mar 2023

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it all around. I was looking for peace and quiet in nature and got it here.
Stayed 2 nights in May 2023

10/10 Excellent

Andrea

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very relaxing place, loved the vibe and the attention of the whole staff
Stayed 2 nights in Apr 2023

10/10 Excellent

Eva

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Truly a paradise. We booked a lagoon room and waking up to the sunrise over the lake every day was amazing! The food - wow! Creative and fresh flavors - everything was so delicious! The yoga/meditation/mindful movement classes were also superb and the Shala was such a peaceful place to practice. So amazing to be able to just read and lounge and jump in the most gorgeous lagoon of 7 colors!
Stayed 5 nights in Mar 2023