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Amainah Bacalar Hotel Boutique - Adults Only

4.0 star property
VIP Access

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Photo gallery for Amainah Bacalar Hotel Boutique - Adults Only

Front of property
Outdoor pool, open 8:00 AM to 6:00 PM, free pool cabanas, pool loungers
43-inch Smart TV with cable channels, TV
Exterior
Terrace/patio

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Spa
  • Parking included
  • Air conditioning

Explore the area

Map
Boulevard Costero de Bacalar Sur, Ext Mza 5 Lote 313 Int 601, Bacalar, QROO, 77930
  • Cenote Azul
    ‪1 min walk‬
  • Cenote Cocalitos
    ‪4 min walk‬
  • Lake Bacalar
    ‪4 min walk‬
  • Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪33 min drive‬
VIP Access
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  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Room, 1 King Bed, Private Pool, Lagoon View

Deluxe Room, 1 King Bed, Private Pool, Lagoon View | Premium bedding, down duvets, Select Comfort beds, free minibar items

Deluxe Room, 1 King Bed, Private Pool, Lagoon View

  • 38 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony, Lagoon View

Premium bedding, down duvets, Select Comfort beds, free minibar items

Deluxe Room, 1 King Bed, Balcony, Lagoon View

  • 38 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Bathtub, Lagoon View

Deluxe Room, 1 King Bed, Bathtub, Lagoon View | Premium bedding, down duvets, Select Comfort beds, free minibar items

Deluxe Room, 1 King Bed, Bathtub, Lagoon View

  • 38 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Queen Beds, Balcony, Lagoon View

Deluxe Double Room, 2 Queen Beds, Balcony, Lagoon View | Premium bedding, down duvets, Select Comfort beds, free minibar items

Deluxe Double Room, 2 Queen Beds, Balcony, Lagoon View

  • 38 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Queen Beds

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Exterior

Cristalino Lagoon Front Hotel Restaurant & SPA

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.9 out of 5, Exceptional, (75)
The price is CHF 180
for 1 room
includes taxes & fees
6 Mar - 7 Mar
Cristalino Lagoon Front Hotel Restaurant & SPA

About this property

Amainah Bacalar Hotel Boutique - Adults Only

Adults-only hotel with marina and spa services
This smoke-free hotel features a marina, an outdoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar and a snack bar/deli are on-site. Change of towels is available on request
Amainah Bacalar Hotel Boutique - Adults Only offers 16 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars (stocked with some free items) and minibars. Each accommodation is individually furnished and decorated. Select Comfort beds feature down duvets and premium bedding. 43-inch Smart televisions come with premium cable channels.

Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Additionally, rooms include laptop-compatible safes and a hairdryer. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are couples treatment room(s) available. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages.
Our customers tell us that they can't get enough of the helpful staff at Amainah Bacalar Hotel Boutique - Adults Only. During your stay, you're just a quick walk from Lake Bacalar. Features include free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking and extended parking
  • Drinking and dining options include a restaurant, a poolside bar and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance and a porter
  • On-site recreation includes sailing, kayaking and bicycles to rent
  • Steps from Cenote Cocalitos and 7 minutes by car from Canal de los Piratas
  • Beach shuttle service available for a fee
Amainah Bacalar Hotel Boutique - Adults Only offers its guests a marina and an outdoor pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Spa services, a terrace, and tour/ticket assistance are also featured at Amainah Bacalar Hotel Boutique - Adults Only. Self parking is free.

This 4-star Bacalar hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 8:00 AM to 11:00 AM.
Amainah Bacalar Hotel Boutique - Adults Only has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Beach shuttle (surcharge)
  • Free uncovered self parking on site
  • Free uncovered extended parking on site

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 11:00 AM for a fee: MXN 150 to 500 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Boat tours
  • Kayaking
  • Motor boating
  • Outdoor pool
  • Personal motorised watercraft
  • Sailing

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach towels
  • Beach umbrellas
  • Dock
  • Free pool cabanas
  • Garden
  • Marina
  • On a lake
  • Outdoor furniture
  • Pool loungers
  • Terrace

Spa

  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • In-room massages
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Thin carpet in room
  • Well-lit path to entrance

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 43-inch smart TV with premium cable channels

Food and drink

  • Champagne service
  • Chef service
  • Free minibar (limited items)
  • Griddle
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Guests will receive an email 48 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Amainah Bacalar Hotel Boutique - Adults Only

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 48.85 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 150 to 500 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 6:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Amainah Bacalar Hotel Boutique - Adults Only Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 301 out of 349 reviews
Rating 8 - Good. 29 out of 349 reviews
Rating 6 - Okay. 14 out of 349 reviews
Rating 4 - Poor. 2 out of 349 reviews
Rating 2 - Terrible. 3 out of 349 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Liked: Cleanliness
Great hotel and service
Stayed 1 night in Nov 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Place on Lake Bacalar
We had a wonderful stay at Amainah. The food was excellent, service was outstanding, rooms were clean and beautifully decorated and the view of the lake was just beautiful. Thank you to everyone who helped us during our stay!
Stayed 4 nights in Nov 2024

10/10 Excellent

Jill

Liked: Cleanliness
Our stay here was even better than expected. Every staff member we interacted with made us feel at home. The view was unbeatable. The food and drinks were amazing. When we return to Bacalar we know where to stay
Stayed 2 nights in Nov 2024

10/10 Excellent

Tammy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This boutique hotel is clean & the rooms are luxurious. The staff absolutely makes the place! They go above and beyond to make sure your stay is perfect! Highly recommend when in Bacalar. When we go back, this is absolutely where we will stay again.
Stayed 4 nights in Nov 2024

10/10 Excellent

Raul Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Angelica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel and staff!
Amazing stay at Amainah! We were overwhelmed by the options of hotels in Bacalar and I’m so glad I went with this one! The service was amazing, the rooms were new, clean, and comfortable! The hotel is not in town, it’s about a 5-10 min taxi ride but the reception always helped us get a taxi and it was inexpensive. The food and the drinks were incredible at the hotel too! The best cocktails we had in Bacalar were at this hotel! There are kayaks available to use and there are no paddleboards but they do have a paddleboard tour you can book. 100% recommend this place as a sophisticated adults only get away!
Stayed 5 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Excelente lugar!
Un lugar formidable con la mejor ubicación para tener una vista fabulosa.
Stayed 3 nights in Oct 2024

8/10 Good

Wendy, Los Angeles

Stayed 2 nights in Sep 2024

10/10 Excellent

FABIO, DORAL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with a very friendly staff. Amazing views and excellent food
Stayed 1 night in Oct 2024

10/10 Excellent

Rodolfo, Avon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, the staff is great very friendly. The place is really nice, well design, eco friendly. The architect and designer did an excellent job on this propriety. We had a great experience, the place is really well maintain.
Stayed 1 night in Oct 2024

10/10 Excellent

Gabriela

Stayed 4 nights in Sep 2024

10/10 Excellent

Roberto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thoroughly enjoyed our stay at this lovely hotel. The breakfast and drinks were exceptional, and the staff were incredibly friendly. However, one area for improvement would be the mattresses, which we found to be quite firm.
Stayed 2 nights in Oct 2024

8/10 Good

Søren

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel. Great and friendly staff
Stayed 2 nights in Oct 2024

10/10 Excellent

Patricia L

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Increíble propiedad !!
Increíble ubicación, servicio e instalaciones, las habitaciones espaciosas con balcón, regadera maravillosa y ropa de cama impecable !!! Concepto innovador y muy agradable a los sentidos 👏👏👏
Stayed 4 nights in Sep 2024

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Vivanh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Place, Staff was great. Very accommodating. I would stay there again .
Stayed 2 nights in Sep 2024

10/10 Excellent

keith

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff. Attentive and kind. Great facilities.
Stayed 3 nights in Aug 2024

10/10 Excellent

DRAZEN, San Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very upscale and luxurious. The food and lounging by the late is great. The kayaks were the best. The location is not the most walkable and you can benefit from a car or taxi.
Stayed 3 nights in Aug 2024

10/10 Excellent

Lizett

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fue una estadía muy agradable, el personal muy amable y siempre atentos y proactivos. La comida estaba bien, nada especial en mi opinión, lo mismo para las bebidas preparadas, nada especial. En cuanto a limpieza los baños de la Alberca estaban sucios los 3 días que los usamos y la regadera del cuarto y el baño no lo lavaban, solo secaban y hacían la cama y cambiaban las toallas. En general estuvo muy bien.
Stayed 3 nights in Aug 2024

6/10 Okay

Alberto

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2024

10/10 Excellent

GUSTAVO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect is the only word that comes to life when describing our stay. Service from staff (Edgar, Ricardo, Luis, Andres to name a few) was incredible. Chef cooked special dishes for my wife and I, at our request. Room was impeccable, view from our balcony beautiful. Without a doubt, and after staying in many continents at top hotel chains like Four Seasons, Ritz Carlton, Mandarin Oriental, Langham to name a few, this was the best most enjoyable stay of our lives. We do not only recommend this hotel, it is a MUST STAY if your visit Bacalar!
Stayed 4 nights in Aug 2024

10/10 Excellent

Buket

Liked: Cleanliness, staff & service, property conditions & facilities
Exceeded expectations
Stayed 6 nights in Aug 2024

10/10 Excellent

Alfredo, North Hollywood

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property is lake front. Room we had had great views. Food we bought was good Drinks a bit expensive for Mexico. Breakfast was good Best to do your tours off property if you want to pay less. Over all property and staff were great.
Stayed 2 nights in Aug 2024

10/10 Excellent

RONALD JAY

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Patrick

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Dommage
Personne pour monter les bagages, pas d'ascenseur ! La plage est mal entretenue, les poubelles ne sont pas vidées. C'est dommage, le lieu est splendide et la nourriture excellente. Attention cela pourrait dégénérer rapidement !
Stayed 1 night in Aug 2024