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Amainah Bacalar Hotel Boutique - Adults Only

4.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Amainah Bacalar Hotel Boutique - Adults Only

Front of property
Exterior
Outdoor pool, open 8:00 AM to 6:00 PM, free pool cabanas, pool loungers
Premium bedding, down duvets, Select Comfort beds, free minibar items
Deluxe Room, 1 King Bed, Bathtub, Lagoon View | Premium bedding, down duvets, Select Comfort beds, free minibar items

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Breakfast available
  • Pool
    Pool
  • Bar
    Bar
  • Spa
    Spa
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included

Explore the area

Map
Boulevard Costero de Bacalar Sur, Ext Mza 5 Lote 313 Int 601, Bacalar, QROO, 77930
  • Cenote Azul
    1 min walk
  • Cenote Cocalitos
    4 min walk
  • Lake Bacalar
    4 min walk
  • Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    33 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Room, 1 King Bed, Private Pool, Lagoon View

Deluxe Room, 1 King Bed, Private Pool, Lagoon View | Premium bedding, down duvets, Select Comfort beds, free minibar items

Deluxe Room, 1 King Bed, Private Pool, Lagoon View

  • 38 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony, Lagoon View

Premium bedding, down duvets, Select Comfort beds, free minibar items

Deluxe Room, 1 King Bed, Balcony, Lagoon View

  • 38 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Bathtub, Lagoon View

Deluxe Room, 1 King Bed, Bathtub, Lagoon View | Premium bedding, down duvets, Select Comfort beds, free minibar items

Deluxe Room, 1 King Bed, Bathtub, Lagoon View

  • 38 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Queen Beds, Balcony, Lagoon View

Deluxe Double Room, 2 Queen Beds, Balcony, Lagoon View | Premium bedding, down duvets, Select Comfort beds, free minibar items

Deluxe Double Room, 2 Queen Beds, Balcony, Lagoon View

  • 38 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Cristalino Lagoon Front Hotel Restaurant & SPA

Pool
Parking included
Free WiFi
Restaurant
4.9 out of 5, Exceptional, (50)
The price is CHF 237
for 1 night
includes taxes & fees
8 Dec - 9 Dec
Cristalino Lagoon Front Hotel Restaurant & SPA

About this property

Amainah Bacalar Hotel Boutique - Adults Only

Adults-only hotel with marina and spa services
This smoke-free hotel features a marina, an outdoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar and a snack bar/deli are on-site. Change of towels is available on request
Amainah Bacalar Hotel Boutique - Adults Only offers 16 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars (stocked with some free items) and minibars. Each accommodation is individually furnished and decorated. Select Comfort beds feature down duvets and premium bedding. 43-inch Smart televisions come with premium cable channels.

Bathrooms include a separate bath and shower with a rainfall showerhead, dressing gowns, slippers and complimentary toiletries. This Bacalar hotel provides complimentary wireless Internet access. Additionally, rooms include laptop-compatible safes and a hairdryer. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are couples treatment room(s) available. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages.
Our customers tell us that they can't get enough of the helpful staff at Amainah Bacalar Hotel Boutique - Adults Only. During your stay, you're just a quick walk from Lake Bacalar. Features include free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking and extended parking
  • Drinking and dining options include a restaurant, a poolside bar and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance and a porter
  • On-site recreation includes motor boating, bicycles to rent and sailing
  • Steps from Cenote Cocalitos and 7 minutes by car from Canal de los Piratas
  • Beach shuttle service available for a fee
Amainah Bacalar Hotel Boutique - Adults Only offers its guests a marina and an outdoor pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Spa services, a terrace, and tour/ticket assistance are also featured at Amainah Bacalar Hotel Boutique - Adults Only. Self parking is free.

This 4-star Bacalar hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 8:00 AM to 11:00 AM.
Amainah Bacalar Hotel Boutique - Adults Only has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Beach shuttle (surcharge)
  • Free uncovered self parking on site
  • Free uncovered extended parking on site

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 11:00 AM for a fee: MXN 150 to 500 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach towels
  • Beach umbrellas
  • Dock
  • Free pool cabanas
  • Garden
  • Marina
  • On a lake
  • Outdoor furniture
  • Pool loungers
  • Terrace

Spa

  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • In-room massages
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Thin carpet in room
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 43-inch smart TV with premium cable channels

Food and drink

  • Champagne service
  • Chef service
  • Free minibar (limited items)
  • Griddle
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Guests will receive an email 48 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Amainah Bacalar Hotel Boutique - Adults Only

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 48.85 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 150 to 500 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 8:00 AM to 6:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 1 January, the total price shown includes a charge for a mandatory New Year's Day gala dinner.
  • For stays on 14 February, the total price shown includes a charge for a mandatory Valentine's Day gala dinner.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Amainah Bacalar Hotel Boutique - Adults Only Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 246 out of 293 reviews" "
Rating 8 - Good. 28 out of 293 reviews" "
Rating 6 - Okay. 14 out of 293 reviews" "
Rating 4 - Poor. 2 out of 293 reviews" "
Rating 2 - Terrible. 3 out of 293 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Alfredo, North Hollywood

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property is lake front. Room we had had great views. Food we bought was good Drinks a bit expensive for Mexico. Breakfast was good Best to do your tours off property if you want to pay less. Over all property and staff were great.
Stayed 2 nights in Aug 2024

10/10 Excellent

RONALD JAY

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Patrick

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Dommage
Personne pour monter les bagages, pas d'ascenseur ! La plage est mal entretenue, les poubelles ne sont pas vidées. C'est dommage, le lieu est splendide et la nourriture excellente. Attention cela pourrait dégénérer rapidement !
Stayed 1 night in Aug 2024

10/10 Excellent

Jenedy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The draft is really helpful and friendly from the moment that you arrive at the property to at the end of your stay. Everybody treated you with kindness.
Stayed 4 nights in Aug 2024

8/10 Good

HEATHER

Liked: Staff & service, amenities, property conditions & facilities
The hotel was beautiful
Stayed 3 nights in Aug 2024

10/10 Excellent

Estela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Dawn E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

Francisca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Manolo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Amoy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2024

10/10 Excellent

Yolanda

Travelled with partner
It was the best experience we had. The hotel and the staff makes you feel like a family. Everyone takes the time to get to know you. The hospitality it’s excellent! Edgar makes you feel comfortable and he goes the extra mile to make you stay a pleasant experience. Highly recommend
Stayed 3 nights in Jul 2024

10/10 Excellent

Trinna, Coldstream

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Trinna, Coldstream

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
🌺 I absolutely love it here and extended my stay🌺
Stayed 3 nights in Jul 2024

10/10 Excellent

Kenia Argelia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an amazing hotel. Great service, clean and beautiful views. 10/10 recommend
Stayed 4 nights in Jun 2024

10/10 Excellent

Trinna, Coldstream

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2024

4/10 Poor

Chris

Travelled with partner
Disliked: Amenities, property conditions & facilities
Wi-Fi / TV wasn’t working properly, kept losing connection. Could hear traffic outside the room all night and therefore had several bad nights sleep. Had to keep asking for water as there was no refill option and the receptionist only allowed us a couple of water bottles at once. Only 2 parasols at the pool area. Food was average. Cocktails were nice however expensive. The room decor was very minimalist which can be nice however in this instance the toilet door didn’t close properly and felt like you didn’t have much privacy. Overall very highly priced - there are nicer hotels in the area!
Stayed 4 nights in Jun 2024

10/10 Excellent

Mirelis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best place ever , I re want to leave ❤️❤️
Stayed 1 night in Jun 2024

10/10 Excellent

Juan, Sylmar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay and staff is very helpful
Stayed 3 nights in Jun 2024

6/10 Okay

Sausan

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
El lugar y los cuartos muy lindos. El servicio y calidad de restaurante y bar pésimo! Parece que no tienen personal Suficiente ni capacitadas. Volvió a Bacalar pero no a Amainah.
Stayed 2 nights in Jun 2024

10/10 Excellent

Jose J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Georges

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean. Nice view to the lagoon. Good service.
Stayed 4 nights in Mar 2024

10/10 Excellent

marilena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is small like 14 rooms and Adults only. Breakfast was included in our rate and it was fantastic. Service was very good. Only thing is it is remote, you need a car to travel to other great surrounding areas. Staff was awesome, very friendly and helpful. Free kayaks and they can arrange tours , massages for you They probably need a small gym. The lake in that area is a bit deep so you need to be a good swimmer or ask for their vests which are free too. Beware that the hotel allows people from outside the property for day pass or to eat there, even kids. We did not experience any trouble but most hotels in the area do that.
Stayed 3 nights in May 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Melisa did a great job handling our stay at Amainah. Very beautiful and private boutique hotel.
Stayed 2 nights in May 2024

6/10 Okay

Cynthia

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2024