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Sugarland Hotel

3.5 star property

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Photo gallery for Sugarland Hotel

Executive Room, 1 King Bed | In-room safe, desk, free WiFi, bed sheets
Staircase
Lobby sitting area
Garden
Executive Room, 1 King Bed | In-room safe, desk, free WiFi, bed sheets

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Parking included
  • Housekeeping
  • Room service
  • Laundry

Explore the area

Map
Araneta St., Singcang, Bacolod, Negros Occidental, 6100

Room options

View all photos for Superior Room

Superior Room | In-room safe, desk, free WiFi, bed sheets

Superior Room

  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Deluxe Room

Deluxe Room | In-room safe, desk, free WiFi, bed sheets

Deluxe Room

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | In-room safe, desk, free WiFi, bed sheets

Executive Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | In-room safe, desk, free WiFi, bed sheets

Standard Room

  • 24 sq m
  • Sleeps 2
  • 1 Single Bed

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About this property

Sugarland Hotel

Hotel with free parking, a quick walk to Gaisano City Mall
An outdoor pool, a restaurant and a bar/lounge are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, a coffee shop/cafe and 24-hour room service.
Sugarland Hotel offers 85 air-conditioned accommodations with a safe and free toiletries. This accommodation offers separate sitting areas and includes desks. Flat-screen televisions come with cable channels.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.
During your stay at Sugarland Hotel, you're just a quick walk from Gaisano City Mall. Enjoy features like free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine and a poolside location while dining at Asul
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a 24-hour business centre and a meeting room
  • 10 minutes by foot from Gaisano City Mall and a 4-minute drive from San Sebastian Cathedral
  • Airport shuttle service available for a fee
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and a meeting room are available.

Public spaces have free WiFi. The business-friendly Sugarland Hotel also features an outdoor pool, a garden, and dry cleaning/laundry services. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Bacolod hotel.

Asul – This poolside restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open 24 hours.
Twist Cafe – This café specialises in international cuisine and serves breakfast, lunch and dinner. Open 24 hours. Open daily.
24-hour room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Asul
  • Twist Cafe

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Garden

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Desk
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sugarland Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for PHP 1500.0 per day.
  • Cots (infant beds) are available for PHP 500.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: PHP 600 per room (one way)
  • Crib (infant bed) fee: PHP 500.0 per day
  • Rollaway bed fee: PHP 1500.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Sugarland Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Sugarland Hotel Bacolod City
Sugarland Bacolod City
Sugarland Hotel Bacolod
Sugarland Bacolod
Sugarland Hotel Hotel
Sugarland Hotel Bacolod
Sugarland Hotel Hotel Bacolod

Sugarland Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 22 out of 74 reviews
Rating 8 - Good. 26 out of 74 reviews
Rating 6 - Okay. 12 out of 74 reviews
Rating 4 - Poor. 9 out of 74 reviews
Rating 2 - Terrible. 5 out of 74 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Erlie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love their breakfast buffet, their clean property and very quick when you need something.
Stayed 2 nights in Dec 2024

10/10 Excellent

Lina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Maria Lorna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place
Stayed 1 night in Sep 2024

10/10 Excellent

Maria Lorna

Liked: Amenities
E cellent
Stayed 3 nights in Sep 2024

8/10 Good

Luciano

Travelled with family
Stayed 1 night in Oct 2024

10/10 Excellent

Michael and Raquel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasantly Surprised
Booked this hotel because most hotels were already booked for the night and this was the best option. We are so happy that we did! The staff is so professional and very nice. Dinner in the restaurant was very delicious. We were pleasantly surprised upon check-in that the breakfast buffet was included in the overnight price. Nice breakfast too. We will definitely stay here again.
Stayed 1 night in Oct 2024

10/10 Excellent

Maria Lorna

Liked: Amenities
Excelent
Stayed 1 night in Sep 2024

10/10 Excellent

maribeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nome
Stayed 3 nights in Jul 2024

4/10 Poor

Benjie

Business traveller, Travelled with group
Liked: Cleanliness
Disliked: Staff & service
Food buffet is not good the staff is hard to deal not friendly the lady in the front is not good to deal and arrogant not accommodating. The room is okay but air conditioning is not cold as I needed. The parking is Kay the guard on duty is very nice and friendly.good job guard!
Stayed 1 night in Aug 2024

10/10 Excellent

Joana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the beautiful lobby and the room .
Stayed 2 nights in Jul 2024

2/10 Terrible

Hernando

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Limited parking, I lost my shoes in my room.
Stayed 3 nights in Jun 2024

8/10 Good

Allen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The towels have seen better days. There are no dental kits, facial tissues, slippers, or extra toilet rolls. You'll need to request these from HouseKeeping.
Stayed 1 night in Jun 2024

6/10 Okay

Ramela

Travelled with family
Disliked: Property conditions & facilities
Poor wifi, toilet didn’t flush well, and noisy.
Stayed 1 night in May 2024

6/10 Okay

Ramela

Travelled with family
Disliked: Property conditions & facilities
Poor wifi, toilet didn’t flush well, and you can hear the noise of the other guests and staff walking in the hallway.
Stayed 1 night in May 2024

10/10 Excellent

DANIEL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at the Sugarland Hotel the staff were always very helpful and friendly and the property is maintained to a very high standard. I would recommend it to anyone looking to stay there
Stayed 20 nights in Apr 2024

8/10 Good

Renita

Stayed 1 night in May 2024

10/10 Excellent

Joseph

Stayed 1 night in Apr 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Nice stay
Nice hotel, the oldest in Bacolod, but well maintained and upgraded. Restaurant was very good, great selection of dishes.
Stayed 2 nights in Apr 2024

8/10 Good

Edren

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The convenience of rescheduling my stay was good and fast
Stayed 1 night in Apr 2024

4/10 Poor

Maricel

Travelled with family
Disliked: Amenities
Receptionist aren’t nice at all! Not informative tapus na pka unprofessional, and not friendly! Also wifi sucks! Walang wifi talaga d abot sa room
Stayed 2 nights in Mar 2024

10/10 Excellent

Ronald

Stayed 1 night in Feb 2024

2/10 Terrible

James, St. Pete Beach

Stayed 1 night in Feb 2024

8/10 Good

Herbert Herminio

Business traveller
Liked: Staff & service
Sugarland
Hotel needs a renovation. Aircon is functioning well but there was a slight noise when the aircon is ON. But hotel is accessible to public places and is pretty decent. You should improve on breakfast. 2 days and food is a bit too salty. No bidet in the toilet. Shower head is probably clogged a bit so water flow is a bit restricted.
Stayed 2 nights in Feb 2024

10/10 Excellent

Florence

Stayed 3 nights in Jan 2024

10/10 Excellent

Hector Oscar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustó la amabilidad del personal. No me gustó ver un ratón en el elevador
Stayed 6 nights in Jan 2024