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Room options

View all photos for Family Suite, 1 King Bed with Sofa bed, City View

Family Suite, 1 King Bed with Sofa bed, City View | Premium bedding, minibar, in-room safe, desk

Family Suite, 1 King Bed with Sofa bed, City View

  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Executive Studio Suite, 1 King Bed, City View

Executive Studio Suite, 1 King Bed, City View | Premium bedding, minibar, in-room safe, desk

Executive Studio Suite, 1 King Bed, City View

  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Twin Room

Standard Twin Room | Premium bedding, minibar, in-room safe, desk

Standard Twin Room

  • 16 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Double Room

Standard Double Room | Premium bedding, minibar, in-room safe, desk

Standard Double Room

  • 16 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, minibar, in-room safe, desk

Deluxe Double Room

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Sheraton Baku Intourist

Spa
Parking included
Free WiFi
Restaurant
4.4 out of 5, Excellent, (96)
The price is CHF 104
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Sheraton Baku Intourist

About this property

Austin Hotel Baku

Colonial hotel with sauna and 24-hour front desk
This hotel features an indoor pool, a restaurant and a sauna. WiFi in public areas is free. Other amenities include self parking, conference space and concierge services.
Austin Hotel Baku offers 32 accommodations with minibars and a safe. This accommodation offers separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers, dressing gowns, slippers and bidets.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include an indoor pool and a sauna.
During your stay at Austin Hotel Baku, you're just a quick walk from Baku City Circuit. Free WiFi in public areas, an indoor pool and a restaurant are available.
  • Free WiFi and wired Internet
  • Enjoy a bite to eat at the restaurant
  • Continental breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include free food shopping service, dry cleaning/laundry and a concierge
  • On-site recreation includes a sauna
  • Steps from Baku City Circuit and 6 minutes on foot from Fountain Square
  • Airport pick-up shuttle service available for a fee
There's a restaurant on site. WiFi and wired Internet are free in public spaces. Austin Hotel Baku offers its guests an indoor pool and a sauna. Event space at this hotel measures 215 square feet (20 square metres) and includes conference space. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Austin Hotel Baku. Parking is available for a fee.

Smoking is allowed in designated areas at this Colonial Baku hotel.

For a fee, guests can enjoy a continental breakfast daily from 7:00 AM to 10:00 AM.
Austin Hotel Baku has a restaurant on site.
A complimentary food shopping service is offered and room service (during limited hours) is available.

Languages

Azerbaijani, English, Russian, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour airport pick-up shuttle (surcharge)
  • Parking on site (AZN 5 per day)

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: AZN 10 per person
  • A restaurant

Things to do

  • Indoor pool
  • Sauna

Family friendly

  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 215 square feet of conference space

Accessibility

  • No lift

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Express check-in available

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AZN 15.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AZN 1.10 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately AZN 10 per person
  • Airport shuttle fee: AZN 25 per room
  • Self-parking fee: AZN 5 per day
  • Rollaway bed fee: AZN 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Front desk staff will greet guests on arrival.

We should mention

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Azerbaijan. This property is rated 3 stars.

Property is also known as

Austin Baku
Austin Hotel Baku
Hotel Austin Baku
Austin Hotel Baku Baku
Austin Hotel Baku Hotel
Austin Boutique Hotel Baku
Austin Hotel Baku Hotel Baku

Austin Hotel Baku Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 11 out of 33 reviews" "
Rating 8 - Good. 11 out of 33 reviews" "
Rating 6 - Okay. 5 out of 33 reviews" "
Rating 4 - Poor. 4 out of 33 reviews" "
Rating 2 - Terrible. 2 out of 33 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

4.0/10

Amenities

7.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

Joe

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2024

8/10 Good

Nivedita Gangay

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2023

4/10 Poor

John Hedley, Selby

Liked: Staff & service, property conditions & facilities
The property is centrally located and a perfectly fine hotel, even without the benefit of a lift/elevator. Unfortunately, the hotel neighbours a very noisy nightclub, the thumping music from which kept me awake every night until the very early morning hours. Not great when you have an early excursion the next day. The room was fine and generally clean though the bed linen did have an obvious tobacco odour. So central and value for money but not perfect.
Stayed 5 nights in Nov 2022

2/10 Terrible

KENTO

Stayed 6 nights in Aug 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, room comfort
This hotel has a very hard stairs. If your room in the 3rd floor, then you have to climb! Breakfast was not good at all, same poor menu every morning. One of the reciption personnel was very body in the way she's talking to customers. Location is very good and close to center of Baku
Stayed 3 nights in Aug 2018

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in central Baku
Great central location, and nice amenities. This place was extremely comfortable! The only thing that could be an issue for some is the lack of elevator. We stayed on the 3rd floor and didn’t mind climbing the stairs though. Breakfast is also included which was a nice perk.
Stayed 1 night in Jul 2018

10/10 Excellent

is, new jersey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good location and big and comfortable rooms, very cleen
Stayed 6 nights in Jun 2018

10/10 Excellent

ugur, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel Close to the City Center
I would like to Stay Again Specially Thanks a lot for front Manager Mrs Lili She was so helpfull ..
Stayed 1 night in Dec 2017

4/10 Poor

Pelle

Disliked: Cleanliness, staff & service, property conditions & facilities
Broken promises and disappointing service
When booking the hotel I was informed there would be a sauna and a pool. When inquiring at the hotel I was informed that there was in fact no such thing. The breakfast buffet was disappointing; - The "fresh" fruits and vegetables were clearly old and dry, - The scrambled eggs and other "warm" food at the buffet were lukewarm at best - with the center of my first mouthful being outright cold - even the juice was sub-standard Compared to other hotels I have tried in Baku, the food and service at Austin was below service. Guests might also want to pay attention to the fact that the hotel reception is on the second floor - and there is no lift. So luggage will have to be carried up by... yourself.
Stayed 5 nights in Jul 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel not overly busy and well located
2nd stay here, I like where it's located close to local restaurants and away from high numbers of expats. Could do with a better choice at breakfast but I will be staying here again next February

8/10 Good

JM, France

Liked: Cleanliness, property conditions & facilities
Good but service could be better
Bedroom spacious and quiet at night despite they are right above active pedestrian streets. Beds could definitely be better. Good cleaning service. Breakfast : forget about it. Quite poor and almost not drinkable coffee. Better use the coffee shops around. Staff : really depends on the people present. To get a taxi : forget about it, they are very unefficient and disapointing ! 1 hour to get a taxi in center of town is really not acceptable ! Same goes for the taxi fares that are much more expensive than usual. To get advices on a tour around the city or outside in Azerbaijan, just don't count on them, they know absolutely peanuts. You have to do it on your own (which is far from being easy if you don't speak Russian, not to say Azeri). It is a good base hotel very well situated, with kind staff speaking English, but they definitely are far from being a travel agency, so everything that goes beyond the room itself it outside of their competence...

4/10 Poor

Takeo

Disliked: Cleanliness, amenities, property conditions & facilities
エレベーターがないので、重い荷物を持って階段で何十段も上がらなければならない。また、朝食ブッフェの補充が(料理だけでなく食器も)なく、品切れが多い。立地は素晴らしい。
Stayed 2 nights in Aug 2024

6/10 Okay

gamze

Stayed 3 nights in May 2024

10/10 Excellent

Jozef, Polzela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024

4/10 Poor

Hirofumi

Disliked: Amenities, property conditions & facilities
シャワーが途中で水になり、スタッフに伝えたところ対応すると言われたが、その後も同じだったので評価下げた。しかし、おいしい料理を食べられるところを紹介してくださいと頼んだら、店まで案内してくれたところは素晴らしかった。 実に美味かった。
Stayed 2 nights in Jan 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2023

10/10 Excellent

Youngkoo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2023

6/10 Okay

Begüm

Travelled with family
Disliked: Cleanliness, room comfort
Asansor yok , hijyen degil kahvalti kotu
Otelde asansor yok sadece merdiven bunu dusunerek secin yer konum Sahane fakat otel pis hic hijyenik degil her yer hali halilar pis ve kokuyor. Personel yardimci ve cana yakin otelin acil tadilat gorup, dip kose temizlenmesi lazim , konumuna yakisan bir otel olmali
Stayed 7 nights in Dec 2022

10/10 Excellent

jiwool

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022

8/10 Good

Verified traveller

Travelled with group
Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Jun 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

6/10 Okay

Verified traveller

Liked: Property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019

8/10 Good

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Good location. Friendly staff. Decent breakfast.
Stayed 2 nights in Jul 2019

8/10 Good

HITOSHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ホテルの住所が間違っているので注意
ホテルの住所が間違っているので何とかしてほしい（これはすべてホテル側の責任である）。 レセプションは2Fで、エレベーターがないのでスーツケースはかなり厳しい。 部屋の中の設備は悪くない、周辺は夜遅くまで賑やかだが室内は静か。 コーヒー・テイーサービス、電気ポットあり。 朝食は基本的にcold dishesのみ。 観光、ショッピングに便利。 May 28駅まで徒歩３０分、Heydar Aliyev Centerまで徒歩６０分。
Stayed 2 nights in Jul 2019