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Sapphire Hotel Baku

3.5 star property

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Photo gallery for Sapphire Hotel Baku

Lobby
Family Suite | In-room safe, desk, soundproofing, iron/ironing board
Hallway
Family Suite | Room amenity
Building design

Reviews

6.4 out of 10

Popular amenities

  • Bar
  • Parking available
  • Breakfast available
  • Parking included
  • Room service
  • Housekeeping

Explore the area

Map
Samed Vurgun Street, 23, Baku, AZ1095
  • Nizami Street
    ‪3 min walk‬
  • Baku City Circuit
    ‪4 min walk‬
  • Fountain Square
    ‪9 min walk‬
  • Baku (GYD-Heydar Aliyev Intl.)
    ‪32 min drive‬

Room options

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | In-room safe, desk, soundproofing, iron/ironing board

Deluxe Double or Twin Room

  • 29 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Business Double or Twin Room

Business Double or Twin Room | Room amenity

Business Double or Twin Room

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Family Suite

Family Suite | In-room safe, desk, soundproofing, iron/ironing board

Family Suite

  • 34 sq m
  • Sleeps 5
  • 1 King Bed OR 2 Single Beds

Similar properties

2 bars/lounges

Hilton Baku

  • Pool
  • Hot tub
  • Spa
  • Parking included
4.5 out of 5, Wonderful, (407)
The price is CHF 148
for 1 room
includes taxes & fees
26 Mar - 27 Mar
Hilton Baku

About this property

Sapphire Hotel Baku

Central hotel connected to a shopping centre in Baku with free parking
Along with a restaurant, this hotel has a bar/lounge and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, 24-hour room service and a business centre.
Sapphire Hotel Baku offers 42 air-conditioned accommodations with a safe and complimentary bathrobes. Flat-screen televisions come with satellite channels.

Bathrooms include slippers and complimentary toiletries. This Baku hotel provides complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

With your stay at Sapphire Hotel Baku, you're connected to a shopping centre and just a quick walk from Nizami Street. Features include free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Enjoy Eastern European cuisine while dining at Sadaf
  • Buffet breakfast served daily for a fee
  • Wired Internet in some public areas for a fee
  • Services include babysitting, dry cleaning/laundry and a concierge
  • Just a 3-minute walk from Nizami Street and 4 minutes on foot from Baku City Circuit
  • Airport shuttle service available for a fee
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and meeting rooms.

WiFi is free in public spaces. The business-friendly Sapphire Hotel Baku also features tour/ticket assistance, concierge services, and laundry facilities. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Baku hotel.

For a fee, guests can enjoy a buffet breakfast daily from 8:00 AM to 8:30 AM.
Sadaf – This restaurant specialises in Eastern European cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Languages

Arabic, Azerbaijani, English, Russian, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi; wired internet (surcharge)

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Onsite parking available only on request
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 8:00 AM to 8:30 AM for a fee: AZN 20 for adults and AZN 20 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Sadaf

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business centre
  • Meeting room

Spa

  • Massage

Accessibility

  • Lift

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 15

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AZN 30.00 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AZN 1.30 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AZN 20 for adults and from AZN 20 for children
  • Airport shuttle fee: AZN 60 per vehicle (return)
  • Rollaway bed fee: AZN 30.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Sapphire Hotel Baku offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Sapphire Baku
Sapphire Hotel Baku
Sapphire Hotel Baku Baku
Sapphire Hotel Baku Hotel
Sapphire Hotel Baku Hotel Baku

Sapphire Hotel Baku Reviews

Reviews

6.4
Rating 10 - Excellent. 2 out of 11 reviews
Rating 8 - Good. 4 out of 11 reviews
Rating 6 - Okay. 0 out of 11 reviews
Rating 4 - Poor. 4 out of 11 reviews
Rating 2 - Terrible. 1 out of 11 reviews

7.0/10

Cleanliness

6.6/10

Staff & service

5.4/10

Amenities

6.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Poor

Elnar

Disliked: Property conditions & facilities
i LIKE THIS HOTEL A LOT, i USULLY STAY THERE ALREADY FOR MORE THAN 8 YEARS, BUT HOW IT WAS BEFORE AND NOW TOTALY DIFFERENT A LOT OF THINGS BROKEN IN THE ROOM, CLEANING OUFULL,
Stayed 3 nights in Nov 2021

8/10 Good

Verified traveller

Stayed 1 night in Jun 2019

2/10 Terrible

AntoineChamy

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing which was good was the location. Apart from that everything was very bad. No telephone in the room, no room service, no tissue paper, no amenities , breakfast very poor. When we asked for for omelette , they said they have no more eggs. When we checked in, they put us in a dirty room with bad smell. We booked a deluxe room, and the room was standard, and small. We had to carry our suitcases to the room. No restaurant was open apart from the breakfast. Mini bar was poor and the drinks were warm. The coffee in the room was not replenished, and the spoons were in plastic. Bedsheets were not changed. It is definitely not a 5* hotel as mentioned. I would not even consider it as a 2* hotel. It was a very bad experience
Stayed 3 nights in May 2019

4/10 Poor

Maccao, UK

Liked: Cleanliness
Disliked: Room comfort
Internet not working very slow speed and patchy. No chair next to office table. 30 degrees in room and despite a couple of calls no one ever came to the room to fix it, so had to leave the window open throughout the night. The curtains are see through, so as soon as the sun comes out you will be awake. On the positive side and this is why I raised my rating point by one, the breakfast waiter (seemed like a restaurant manager) managed to make a really good impression on me. He was very friendly, attentative and wanted to help. Wanting me to have a great time at breakfast.
Stayed 2 nights in Oct 2018

4/10 Poor

AYALA

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Sep 2018

8/10 Good

Dr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good location. Not far from Nizami. Nearby metro station and Spar supermarket and many restaurants. Spacious comfortable rooms. Though rooms facing front Street have better sun exposure and more light, they get noisy at night from nearby nightclubs. Breakfast buffet is very good. Staff are helpful. WiFi is free and acceptable speed.
Stayed 4 nights in Sep 2018

4/10 Poor

Maryam

Disliked: Cleanliness, staff & service, room comfort
Worstest Hotel in Baku
The worstest hotel I ever stayed on it, the most rudest reseptionest I ever met. He was taking in very rude way and requested an extra 60 ANZ per day for my daughter (7years) as he said it is the policy of the hotel. But in Hotels site which is typing in the confirmation booking that any extra bed is available and it cost 20 AZN . I told him that I will pay what is in the booking but he keep neglecting me and talking in local language to another reseptionest . After refusing, I ask him nicely to cancel the booking, but he refuse . I ask him to contact the Hotels , but he reply that they have international number and he will not call as he said it’s expensive... Finally after taking to some one on phone, he reduced it to 30 AZN /day ... once we receive the room the bed was having 4 small hairs which clearly appeared. I ask the housekeeper to Chang it , but she said that she just Chang it before while.. I ask there supervisor to chick it and directly she let them change the bedding... it was very auwful hotel . The carpet was staing with katup from previous visitor, but they clean it only after I ask them....
Stayed 2 nights in Dec 2017

10/10 Excellent

ms, 東京

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋も綺麗、朝食もバリエーション豊富で美味しかったです。
Stayed 1 night in Jun 2019

8/10 Good

fatma

Liked: Cleanliness, staff & service, room comfort
الفندق لاباس فيه يمكنكم توسعه اللوبي لاتساع عدد اكثر من الزوار الغرفه لايوجد تكييف فيها ممكن انا اريد استخدم المكيف بالنسبه للافطار بامكانكم تقديمه بافضل من ذلك وكذلك اضافه خدمه للاحتفال بالغرفه احضار كعكه وشموع وورد لايه مناسبه سوا كانت عيد زواج او عيد ميلاد
Stayed 5 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There was no coffee/tea machine in the room and restrant were closed but rest of the services were almost excellent.
Stayed 3 nights in Oct 2018

8/10 Good

Abdullah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2018