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Shah Palace Luxury Museum Hotel

4-star property
Boyuk Qala Street 47, Baku, 044 511 21 42
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3.8 out of 5
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See all 4 ebookers Reviews

"The hotel is very well situated in the old city, surrounded by restaurants, music around in the evening, Bazzar and the view is beautiful. Two negativ ... " More

By a verified traveller on Thu 15 Sep 2022

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Presidential Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Family Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Twin Room, 1 Bedroom

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Deluxe Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Junior Double Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Shah Palace Luxury Museum Hotel. During your stay, you're just a quick walk from Baku City Circuit. You'll find features such as free breakfast and free WiFi in public areas, plus a restaurant.

  • Free buffet breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Steps from Baku City Circuit and 3 minutes on foot from Maiden's Tower
  • Airport and local-area shuttle service available for a fee

Shah Palace Luxury Museum Hotel ratings based on 4 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Shah Palace Luxury Museum Hotel

Everyone (3) Couples (1)
4 out of 5
The hotel is very well situated in the old city, surrounded by restaurants, music around in the evening, Bazzar and the view is beautiful. Two negative things, ask not to be in the 5 th floor, internet is not always working and there is no elevator to the 5th floor while there is an elevator up to the fourth floor. The restaurant is a pain to find or to go to if you are on the 5 th floor. You need to take the stairs up to the 3 floor, then take the elevator to the 4 th floor. I would not recommend the 5th floor for elderly people. A good thing, there are tv channels for the news in English and French. Baku is a lovely city. I loved the country. Enjoy it!

Posted by on 15 Sep 2022

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4 out of 5
Gut

Posted by on 17 Apr 2024

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Comment from Hotel Management

25 Jun 2024 by Shah Palace Team

Dear David,Thank you so much for your kind review! We're delighted to hear that you enjoyed your stay in our hotel.It's always our goal to ensure our guests have a memorable and comfortable stay.If there's anything else we can do to make your next visit even better, please don't hesitate to let us know. We look forward to welcoming you back soon!Best regards,

4 out of 5
Das Hotel liegt in der Altstadt und liegt in der Nähe von Metro- und Busstation. Auch die Flaniermeile Nazimi ist in einige Fussminuten erreichbar. Die Lage ist wirklich sehr gut gelegen. Obwohl in der nähere Umgebung immer Musik stattfindet, war unser grosses Zimmer mit Balkon auf der Strasse ziemlich ruhig. Der Balkon hätte ruhig einmal gewischt werden sollen, da die Trauben darauf fielen, schleppte man diese im Zimmer. Das Früstückstbuffet ist reichlich und wechselt täglich, dass Müesli nicht vorhanden war,konnten wir verkraften. Das Brot ist gewohnheitsbedürftig und ist nicht mit europ. Brot vergleichbar. Das Kuchenbüffet war dagegen grosszügig. Im Parterre ist eine Bar vorhanden,welche nicht bedient ist,schade. Der Innenhof ist wunderschön und ganz speziell sind die archäologische Funde,welche durch eine Scheibe sichtbar sind. Fitness und Spa haben wir nicht benutzt.Im Grossen und Ganzen ganz spezielles Hotel und wir würden wieder buchen.

Posted by on 10 Sep 2023

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Comment from Hotel Management

6 Nov 2023 by Vafa Rahimova

Dear Guest,Warm greeting from Shah Palace Luxury Museum Hotel!Thank you for the feedback.Please accept my sincere apology on behalf of Shah Palace Luxury Museum Hotel. We are so sorry to hear that your experience with the hotel that we delivered did not meet your expectations.Hope we will have an opportunity to welcome you again in our property.Have a nice day!

3 out of 5
Bien situé. Douche défectueuse. Air conditionné bruyant. Réservé des chambres double mais obtenu des chambres à 2 lits dans l’annexe. Le personnel nous a simplement prié de nous faire rembourser une partie par ebookers....

Posted by on 10 Aug 2019

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Comment from Hotel Management

12 Aug 2019 by Shah Palace Hotel team

Dear Guest, Thank you so much for your kind review and sharing your experience with us! We appreciate your comments and feedback, and would love to welcome you again! We believe that this time you will receive only positive emotions!

About the Shah Palace Luxury Museum Hotel

Location Boyuk Qala Street 47, Baku, AZ1000

Renovations + Closures

This property is closed from 10 November 2024 to 25 November 2024 (dates subject to change).

Property Features

Shah Palace Luxury Museum Hotel offers its guests a sauna and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces. Event space at this hotel measures 3767 square feet (350 square metres) and includes conference space. A rooftop terrace, spa services, and tour/ticket assistance are also featured at Shah Palace Luxury Museum Hotel. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. This 4-star Baku hotel is smoke free.

  • 47 guestrooms or units
  • 3767 sq ft of conference space
  • 350 sq. m of conference space
  • Buffet breakfast (free)
  • Terrace on the roof
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • ATM
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Metro station: Icherisheher (0.7 km / 0.4 mi)
  • Property shuttles: Airport shuttle and area shuttle

Room Amenities

Shah Palace Luxury Museum Hotel offers 47 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. Digital televisions are provided. Bathrooms include baths or showers, dressing gowns, slippers and bidets. This Baku hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Minibar
  • In-room dining (24 hours)
  • Television
  • Digital channels
  • Coffee maker
  • Luxury bedding
  • Bath or shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Bidet
  • Iron and ironing board available
  • Sound-insulated rooms
  • Climate control (heating)
  • Ensuite bathroom

Food & Drink

Guests are served a free buffet breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.

Shah Palace Luxury Museum Hotel has a restaurant on site.

Late-night fare is available from 24-hour room service.

Nearby Activities

Recreational amenities at the hotel include a sauna and a fitness centre.

Spa Services

Guests can pamper themselves by indulging in the on-site spa services. Services include massages. The spa is equipped with Turkish bath/hammam.

  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Upper floors accessible by stairs only

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Shah Palace Luxury Museum Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AZN 35.0 per day.

Pet Policy

  • Pets and service animals are not allowed at Shah Palace Luxury Museum Hotel

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Cashless transactions are available

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard and cash. Cashless payment methods are available for all transactions.

  • One child stays free
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on-site
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Children stay free - maximum age 6
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Service animals not allowed
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AZN 1.10 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: AZN 40 per vehicle (one-way, maximum occupancy 3)
  • Nearby parking fee: AZN 25 per night
  • Rollaway bed fee: AZN 35.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Shah Palace Hotel Baku
  • Shah Palace Hotel
  • Shah Palace Baku
  • Shah Palace
  • Shah Palace
  • Shah Luxury Museum Hotel Baku
  • Shah Palace Luxury Museum Hotel Baku
  • Shah Palace Luxury Museum Hotel Hotel
  • Shah Palace Luxury Museum Hotel Hotel Baku

You should know

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.
  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.
  • Set meals are served in guestrooms only (no menus or public dining).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.