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Pale Hall Hotel

5.0 star property

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Photo gallery for Pale Hall Hotel

Interior
Harper's Barn | Private kitchen | Electric kettle
Superior Suite | Egyptian cotton sheets, premium bedding, memory-foam beds, in-room safe
Harper's Barn | Living area | 42-inch Smart TV with digital channels
Exterior

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet-friendly
  • Breakfast included
  • Housekeeping
  • 24/7 front desk
  • Room service

Explore the area

Map
Pale Hall Estate, Llandderfel, Bala, Wales, LL23 7PS
  • Pontcysyllte Aquaduct
    ‪1 min walk‬
  • Caerau Uchaf Gardens
    ‪5 min drive‬
  • Llandderfel Quarry
    ‪9 min drive‬
  • Chester (CEG-Hawarden)
    ‪86 min drive‬

Room options

View all photos for Turret Room

Turret Room | Egyptian cotton sheets, premium bedding, memory-foam beds, in-room safe

Turret Room

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Garden Superior Suite

Garden Superior Suite | Living area | 42-inch Smart TV with digital channels

Garden Superior Suite

  • 51 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room

Grand Room | Egyptian cotton sheets, premium bedding, memory-foam beds, in-room safe

Grand Room

  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Garden Master Suite - Hillside

Garden Master Suite - Hillside | Exterior

Garden Master Suite - Hillside

  • 31 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room

Classic Room | Egyptian cotton sheets, premium bedding, memory-foam beds, in-room safe

Classic Room

  • 17 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Master Suite

Master Suite | Egyptian cotton sheets, premium bedding, memory-foam beds, in-room safe

Master Suite

  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Harper's Barn

Harper's Barn | Living area | 42-inch Smart TV with digital channels

Harper's Barn

  • Sleeps 4
  • 1 King Bed and 1 Single Bed

View all photos for Superior Suite

Superior Suite | Egyptian cotton sheets, premium bedding, memory-foam beds, in-room safe

Superior Suite

  • 51 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Front of property

Plas Yn Dre

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free WiFi
The price is CHF 165
for 1 room
includes taxes & fees
3 Mar - 4 Mar
Plas Yn Dre

About this property

Pale Hall Hotel

Victorian hotel with free breakfast and free valet parking
This smoke-free hotel features a restaurant, a bar/lounge and 24-hour room service. Free full breakfast, free WiFi in public areas and free valet parking are also provided. Other amenities include a meeting room, concierge services and dry cleaning. Change of towels is available on request
Pale Hall Hotel offers 18 accommodations with a safe and free newspapers. Each accommodation is individually furnished. Memory foam beds feature Egyptian cotton sheets and premium bedding. 42-inch Smart televisions come with digital channels.

Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Pale Hall Hotel. During your stay, you're just a quick walk from Pontcysyllte Aquaduct. You'll find features such as free breakfast, free WiFi in public areas and free valet parking. This property offers pet-friendly amenities, such as food and water bowls.
  • Free full breakfast served daily
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy a bite to eat at Henry Robertson, a fine-dining restaurant that serves British cuisine
  • Services include babysitting, dry cleaning/laundry and a concierge
  • 6 minutes by car from Eryri National Park and 11 minutes from Bala Lake Railway Interpretive Centre
  • Airport shuttle service available for a fee
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A library, a terrace, and an arcade/games room are also featured at the luxury Pale Hall Hotel. Self parking and valet parking are free.

This Victorian Bala hotel is smoke free.

Guests are served a free full breakfast daily from 7:00 AM to 10 AM.
Henry Robertson – This fine-dining restaurant specialises in British cuisine and serves breakfast, lunch, dinner and light fare.
24-hour room service is available.

Awards and affiliations

The property is a member of Relais & Chateaux.

Languages

English, Welsh

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 10 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Henry Robertson

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Library

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Turndown service

Business services

  • Meeting room

Outdoors

  • Garden
  • In a national park
  • Picnic area
  • Terrace

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Memory foam mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 42-inch smart TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water

More

  • Free daily newspapers
  • Heating
  • Individual furnishings
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between 24 December and 26 December.

Access methods

Staffed front desk

Pets

  • Pets: GBP 25 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 60.0 per day.
  • Cots (infant beds) are available for GBP 60.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50.0 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: GBP 60.0 per day
  • Rollaway bed fee: GBP 60.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Pale Hall Hotel Bala
Pale Hall Hotel Bala
Pale Hall Hotel Hotel
Pale Hall Hotel Hotel Bala

Pale Hall Hotel Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 115 out of 128 reviews
Rating 8 - Good. 9 out of 128 reviews
Rating 6 - Okay. 2 out of 128 reviews
Rating 4 - Poor. 1 out of 128 reviews
Rating 2 - Terrible. 1 out of 128 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Tanya

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Y

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Victoria Suite
It was a very nice experience for me and my 10 years old daughter. This historical hotel is beautiful and staffs are super nice.
Stayed 1 night in Sep 2024

10/10 Excellent

Shanika

Stayed 4 nights in Aug 2024

10/10 Excellent

Philip

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really enjoyed!
Beautiful grand traditional property in very pretty North Wales, dinner service was slow but food was great and everything else was wonderful.
Stayed 1 night in Aug 2024

10/10 Excellent

Robert

Travelled with partner
Everything about this property is excellent.
Stayed 1 night in Aug 2024

10/10 Excellent

Glen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Second home at Palé
Impeccable service here at Palé. Staff can’t do enough to make sure your stay is comfortable, relaxing and that your every need is attended to. Luxury feel throughout and the food is top notch. Our second time here and certainly won’t be our last. A second home in the UK.
Stayed 1 night in Jul 2024

6/10 Okay

Mikhail

Disliked: Cleanliness, staff & service
Disappointed stay with dead wasp for few days
Stayed 2 nights in Jul 2024

8/10 Good

Sue

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good- fine dining, wines, luxurious, v clean Disappointing- Lovely staff, but some long waits...for cocktails, and for breakfast, with undercooked eggs.
Stayed 1 night in Jul 2024

10/10 Excellent

Julie

Stayed 1 night in Jul 2024

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely relaxing place.
Lovely, relaxing stay where the staff couldn’t do more for you. Really welcoming and friendly. Very quiet and tranquil.
Stayed 2 nights in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simply marvellous - an historic gem
What a beautiful place to stay - we felt extremely comfortable and as though nothing was too much trouble. Exquisite accommodation and wonderful food. Thank you for making our weekend so special.
Stayed 1 night in Jun 2024

10/10 Excellent

Richard, LONDON

Liked: Cleanliness, staff & service
Lovely hotel with lovely staff & good food
Stayed 1 night in Jun 2024

10/10 Excellent

Sevak, Los Angeles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simply spectacular describes the hotel. Can't wait to go back.
Stayed 1 night in Jun 2024

10/10 Excellent

J., Venice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a uniquely beautiful property surrounded by incredible grounds. Not near any village which is exactly what we were looking for. The staff was incredible and the dining was fantastic.
Stayed 1 night in May 2024

10/10 Excellent

Ehud

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Eilir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Helene

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and professional staff who made our stay very enjoyable and special.
Stayed 2 nights in Apr 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A gem of a hotel
Palé Hall is a lovely building, but it is the staff that made it into an exceptional stay. All very friendly and couldn’t do enough for us. It was all very special, without being snooty or pretentious. Highly recommended
Turret room
Stayed 1 night in Apr 2024

10/10 Excellent

Peter, London

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the stay was absolutely excellent!
Stayed 3 nights in Mar 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a fantastic stay at the hotel and if in the area again I would book again. Grand rooms, amazing grounds and very friendly staff. Great experience.
Stayed 3 nights in Mar 2024

10/10 Excellent

Richard

Travelled with pets
Spectacular. Everything quite perfect
Stayed 1 night in Jan 2024

6/10 Okay

Rita

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Nice Building & Staff Extremely Overpriced
Hotel building and grounds are beautiful. The staff very nice cant do enough for you. However the food and drinks are way overpriced I had fish and chips the fish its not home battered like in a pub but like you would buy from Iceland and a few thick cut chips did it justify £45 certainly not.My husband had steak in peppercorn sauce with french fries and ended up with food poisoning (I assume it was the cream in the sauce) again £45. however the manageress removed my husbands meal from our bill which was very kind. our room was lovely but we could not get it warm despite having extra electric heaters put in there. would we stay there NO.
Stayed 2 nights in Jan 2024

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Deirdre

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Nov 2023