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Craig's Royal Hotel

4.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Craig's Royal Hotel

Lobby sitting area
Royal Suite, 1 King Bed, Balcony | Living area | LCD TV, iPod dock
Exterior
Lobby
Royal Room, 1 King Bed | Premium bedding, in-room safe, individually decorated

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Bar
  • Room service
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
10 Lydiard St South, Ballarat, VIC, VIC3350
  • Her Majesty's Theatre
    ‪1 min walk‬
  • Ballarat Town Hall
    ‪2 min walk‬
  • Art Gallery of Ballarat
    ‪3 min walk‬

Room options

View all photos for Classic Room

Classic Room | Premium bedding, in-room safe, individually decorated

Classic Room

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Classic Single Room

Classic Single Room | Premium bedding, in-room safe, individually decorated

Classic Single Room

  • Sleeps 1
  • 1 Single Bed

View all photos for Royal Suite, 1 King Bed, Balcony

Royal Suite, 1 King Bed, Balcony | Premium bedding, in-room safe, individually decorated

Royal Suite, 1 King Bed, Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, in-room safe, individually decorated

Deluxe Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Royal Room, 1 King Bed

Royal Room, 1 King Bed | Premium bedding, in-room safe, individually decorated

Royal Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 Queen Bed

Classic Room, 1 Queen Bed | Premium bedding, in-room safe, individually decorated

Classic Room, 1 Queen Bed

  • 4 sq m
  • Sleeps 2
  • 1 Queen Bed

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Front of property

Comfort Inn & Suites City Views

Parking included
Free WiFi
Air conditioning
Laundry
4.4 out of 5, Excellent, (470)
The price is CHF 74
for 1 room
includes taxes & fees
5 Feb - 6 Feb
Comfort Inn & Suites City Views

About this property

Craig's Royal Hotel

Hotel in Ballarat with bars/lounges and 24-hour front desk
This smoke-free hotel features a restaurant, 2 bars/lounges and a conference centre. WiFi in public areas is free. Additionally, a coffee shop/cafe, self parking and conference space are on-site. Housekeeping is available on request.
Craig's Royal Hotel offers 41 accommodations with iPod docking stations and a safe. Each accommodation is individually furnished and decorated. Beds feature premium bedding. LCD televisions are featured in guestrooms. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower, dressing gowns, designer toiletries and complimentary toiletries.

This Ballarat hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is provided on request.

Our customers tell us that they can't get enough of the helpful staff at Craig's Royal Hotel. During your stay, you're just a quick walk from Her Majesty's Theatre. Enjoy features like free WiFi in public areas, plus 2 bars and a restaurant.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Enjoy local and international cuisine while dining at The Gallery Restaurant
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Steps from Her Majesty's Theatre and Ballarat Town Hall
There's a restaurant on site, as well as a coffee shop/cafe. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at Craig's Royal Hotel. The hotel can provide concierge services and wedding services. Parking is available for a fee.

This 4-star Ballarat hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.
The Gallery Restaurant – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Craigs Cafe and Larder – This coffee shop serves brunch and light fare.
Foyer Lounge – On-site bar.
Craigs Bar – On-site bar.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, uncovered parking on site (AUD 10 per day)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: AUD 15 to 100 for adults and AUD 15 to 100 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Craigs Bar
  • Craigs Cafe and Larder
  • Foyer Lounge
  • The Gallery Restaurant

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference centre
  • Meeting rooms

Accessibility

  • Lift

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • IPod dock
  • LCD TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 8 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately AUD 15 to 100 for adults and AUD 15 to 100 for children
  • Uncovered self-parking fee: AUD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival.

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Craig's Hotel
Craig's Royal Hotel Ballarat Central
Craig's Royal Ballarat
Craig's Royal Hotel
Craig's Royal Hotel Ballarat
Craig's Royal Hotel Ballarat, Victoria
Craig's Royal Hotel Hotel
Craig's Royal Hotel Ballarat
Craig's Royal Hotel Hotel Ballarat

Craig's Royal Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 392 out of 578 reviews" "
Rating 8 - Good. 121 out of 578 reviews" "
Rating 6 - Okay. 41 out of 578 reviews" "
Rating 4 - Poor. 13 out of 578 reviews" "
Rating 2 - Terrible. 11 out of 578 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Xintong

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Oct 2024

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Nick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and classy
Stayed 3 nights in Oct 2024

6/10 Okay

S

Stayed 2 nights in Oct 2024

10/10 Excellent

Marianne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful historic accommodation, decorated in old world charm. In walking distance to restaurants and shopping center. Staff are very welcoming, friendly and helpful.
Stayed 1 night in Oct 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Missed the mark
Had to find a suitable hotel for a weekend speaking engagement in Ballarat. Hotel is ageing for sure but was ok. Car park entry is very difficult and staff were all confused as to how to enter. I was locked out on Saturday night after 10pm. Had to exit through roller door and walk all the way to front of hotel to access. Crazy! Also the biggest issue was music playing all the time... all night. No one knew anything about it. Shocking and very disruptive. Staff seemed untrained and very young to be managing a hotel. Same guy was on front desk and making coffee for brekky. No water at the table.. simple things missing. Eggs overcooked.. bacon dry and not cooked fresh...wouldn't recommend staying here. Such a shame for an iconic place.
Stayed 2 nights in Oct 2024

8/10 Good

Robyn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good breakfast
Stayed 1 night in Oct 2024

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Charming, comfortable and close to art galleries and shops.
Stayed 1 night in Oct 2024

10/10 Excellent

geoffrey

Liked: Cleanliness, property conditions & facilities
hhh
Stayed 1 night in Oct 2024

6/10 Okay

maggie

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Dated
Beautiful building but Rooms need updating, no shower door (water went everywhere), toilet seat all cracked, central heating / aircon (poor), window didn’t open in bathroom, fridge very unpractical (no freezer), pack your own pillow if you need any substance (so thin).
Stayed 2 nights in Oct 2024

8/10 Good

Lyn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Originality. Well preserved. Great staff. Noisy air conditioning
Stayed 1 night in Oct 2024

8/10 Good

Joanne

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Craig’s Royal
Amazing building. Bits were tired but generally in keeping with the ambience. Location was good. Bed was comfy. Room was very dusty but I’m hoping that was more to do with the old building. Staff we encountered were efficient but a bit unfriendly and abrupt. Limited parking is available but only was told on check out there was a charge .
Stayed 2 nights in Oct 2024

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Staff v friendly and ever helpful. Loved the atmosphere of the heritage hotel. Food great. Unable to comment on "area around the property" as I had a fall whilst out and about and stayed mostly in the hotel
Stayed 3 nights in Sep 2024

10/10 Excellent

Craig

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old traditional hotel, close to amenities, with friendly helpful staff
Stayed 1 night in Sep 2024

6/10 Okay

Ross

Travelled with partner
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Leonie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall experience excellent. Room clean, staff friendly, helpful and the perfect location. Definitely recommend.
Stayed 1 night in Oct 2024

10/10 Excellent

Geoffrey

Stayed 1 night in Sep 2024

4/10 Poor

Christopher

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Noise level way too high
Reception was friendly and staff helpful. The room was average, but the problem was the noise. We really couldn’t sleep properly. The condenser unit 1 meter away from our window was very noisy. The dB reading was 47 on average through the night (I’m a past sound engineer and care about that kind of stuff).
Stayed 1 night in Sep 2024

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Sep 2024

10/10 Excellent

Trina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing. Extremely helpful and made our experience memorable.
Stayed 1 night in Sep 2024

10/10 Excellent

Chris

Liked: Cleanliness, property conditions & facilities, room comfort
Hospitality dining issues at Craig's
The overall experience was very good in a top-rate traditional property. However our dining experience at the Atrium on Saturday night was spoilt by the poor service of the two staff on duty. At the completion of our main course they ignored our table) even though the room was about one-third occupied) for about half an hour to remove our plates and for us to request the dessert menu. Both staff were not cognisant of the wishes of the diners at all tables. They need better training in Hospitality.
Stayed 1 night in Sep 2024

10/10 Excellent

Angela

Liked: Amenities
Overnight for function- staff excellent
Stayed 1 night in Sep 2024

10/10 Excellent

Evelynne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Carmel

Travelled with group
I was first in Ballarat at Teacher’s College in the early 60’s. The hotel was iconic then. Loved my stay. The food was very good, too. Will be back in the future.
Stayed 1 night in Sep 2024

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities
Really loved the heritage style of this hotel, the old fashioned lift added authentic charm to the venue.
Stayed 1 night in Sep 2024