Comfort Inn & Suites Baltimore Inner Harbor

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Comfort Inn & Suites Baltimore Inner Harbor

Lobby
Lobby
1 bedroom, hypo-allergenic bedding, pillow-top beds, laptop workspace
Exterior
Free daily full breakfast

Reviews

5.2 out of 10

Popular amenities

  • Gym
  • 24/7 front desk
  • Breakfast included
  • Laundry
  • Pet-friendly
  • Air conditioning

Explore the area

Map
120 E Lombard St, Baltimore, MD, 21202
  • Baltimore Convention Center
    5 min walk
  • Baltimore Soundstage
    6 min walk
  • Power Plant Live
    6 min walk
  • Baltimore, MD (BWI-Baltimore Washington Intl. Thurgood Marshall)
    20 min drive

Room options

Room, 2 Double Beds, Accessible, Non Smoking (Roll-In Shower)

  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Accessible, Non Smoking (Accessible Tub)

  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

  • 51 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Non Smoking, City View

  • 51 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, Multiple Beds, Non Smoking

  • 51 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Standard Room, 1 Queen Bed, Non Smoking

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Queen Bed with Sofa bed, Non Smoking, Harbour View

  • 50 sq m
  • Harbour view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, 1 Queen Bed with Sofa bed, Non Smoking

  • 51 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed, Non Smoking

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Non Smoking

  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

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About this property

Comfort Inn & Suites Baltimore Inner Harbor

Hotel with free breakfast, a quick walk to Baltimore Convention Center
This smoke-free hotel features a fitness centre, a business centre and conference space. Free full breakfast and free WiFi in public areas are also provided. Additionally, laundry facilities, a 24-hour front desk and a computer station are on-site. Housekeeping is available on request.
Comfort Inn & Suites Baltimore Inner Harbor offers 97 accommodations with coffee/tea makers and designer toiletries. Beds feature pillowtop mattresses. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

37-inch LCD televisions come with premium satellite channels and pay-per-view films. Business-friendly amenities include telephones; local and long-distance calls are complimentary (restrictions may apply). Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness centre.

Children aged under 15 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the comfortable beds at Comfort Inn & Suites Baltimore Inner Harbor. During your stay, you're just a quick walk from National Aquarium in Baltimore. You'll find features such as free breakfast and free WiFi in public areas, plus a gym.
  • Free full breakfast served daily
  • Free Wi-Fi in some public areas
  • Amenities include a business centre, a meeting room and conference space
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the beds
  • Within a 10-minute walk of Baltimore Convention Center and National Aquarium in Baltimore
  • Cruise terminal shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)
A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre and a meeting room. Free breakfast is served daily. Event space at this hotel measures 2497 square feet (232 square metres) and includes conference space. A fitness centre, a vending machine, and laundry facilities are also featured at Comfort Inn & Suites Baltimore Inner Harbor.

This Baltimore hotel is smoke free.

Guests are served a free full breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 30 per night)
  • Cruise terminal shuttle (surcharge)
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • 2,497 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board on request
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 40 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 21 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 30 per night (276 ft away)
  • Pet fee: USD 50 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Comfort Inn & Suites Baltimore Inner Harbor offers transfers from the cruise terminal (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

We should mention

  • Children aged 21 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Brookshire Suites
Brookshire Suites BW Premier Collection Hotel Baltimore
Brookshire Suites Hotel
Brookshire Suites Hotel Baltimore's Inner Harbor
Brookshire Suites Baltimore's Inner Harbor Hotel
Brookshire Suites Inner Harbor Hotel
Brookshire Suites Inner Harbor
Brookshire Suites BW Premier Collection Hotel
Brookshire Suites BW Premier Collection Baltimore
Brookshire Suites BW Premier Collection

Comfort Inn & Suites Baltimore Inner Harbor Reviews

Reviews

5.2
Rating 10 - Excellent. 180 out of 1069 reviews" "
Rating 8 - Good. 121 out of 1069 reviews" "
Rating 6 - Okay. 186 out of 1069 reviews" "
Rating 4 - Poor. 206 out of 1069 reviews" "
Rating 2 - Terrible. 376 out of 1069 reviews" "

5.4/10

Cleanliness

6.4/10

Staff & service

4.8/10

Amenities

4.6/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

6/10 Okay

Ryan

Travelled with partner
Liked: Cleanliness, staff & service
It’s a good enough spot to get some sleep. It’s not the nicest hotel you’ll find, it’s a bit out dated. But the shower was great, the bed was very comfortable, and the view from the top floor for feee breakfast is wonderful.
Stayed 2 nights in Oct 2024

8/10 Good

Maureen

Liked: Cleanliness, staff & service
Older property but our room seemed to be updated recently. Great for price and location
Stayed 1 night in Oct 2024

10/10 Excellent

Jaime

Liked: Property conditions & facilities
Stayed 3 nights in Sep 2024

2/10 Terrible

Matthew

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms here are terrible, outdated,filthy and the customer service was just as terrible as the rooms. Will not be back and possible never again at the comfort inn.
Stayed 4 nights in Sep 2024

4/10 Poor

Manuel Jr

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Overpriced room. Previously have stayed comfort inns but this property was terrible. Outdated rooms pictures on site are deceiving. Not what I expected and would never stay again.
Stayed 1 night in Sep 2024

2/10 Terrible

Deon

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Run do not stay at this hotel
Only one elevator worked Rooms were dirty No cart for your luggage They had no towel's and washcloths in the building according to the front desk and we had to go to Walmart to purchase so we could shower Paid $40 for parking Staff rude
Stayed 1 night in Sep 2024

4/10 Poor

Charles

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The place needs some attention and TLC. The walls are scuffed, only 1 elevator working, premises are worn and pretty beat up. Our room was sort of clean, if you ignore the Cheeto under the desk and the mold in the shower. We choose to NOT shower. Water stains on sink. But at least the sink had been scrubbed and the beds had clean pillow cases. Reminded me of a cheap European hostel, rather than a $200/night hotel. Overall, we found most of Baltimore VERY overpriced.
Stayed 1 night in Sep 2024

4/10 Poor

Brenda

Travelled with family
Disliked: Amenities
This hotel is long overdue for a refresh. Stained carpet in the halls, outside doors that are broken, coffee machine in the lobby broken, the bathroom was nasty. Water damaged walls, mold, outdated. Extremely sorry I booked this hotel for a special weekend away with my daughters. I would never go back.
Stayed 3 nights in Sep 2024

10/10 Excellent

Alan

Stayed 2 nights in Sep 2024

8/10 Good

James

Business traveller, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Pleasant experience here. Really good complimentary breakfast, great friendly staff. Bit of a stale order in the halls but a minor issue. Would stay again.
Stayed 3 nights in Sep 2024

4/10 Poor

Tyrone

Travelled with partner
We had no hot water, they changed our room and we still had no hot water. They did something so we did get to shower BUT only once in a 3 day span. The front desk clerk ( morning clerk) was not very professional nor understanding about this.
Stayed 2 nights in Sep 2024

4/10 Poor

Thomas

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Sink was cracked. There was a drug vial in the closet (that wasn’t an actual closet), hit my head a few times being that the interior doorway was low. Drawers in bathroom broken. Seems like they are trying to make it better, just hasn’t happened yet. Front desk staff not the most knowledgeable people, but very nice. Breakfast was not great.
Stayed 2 nights in Sep 2024

6/10 Okay

Reynalda

Travelled with family
Liked: Staff & service, room comfort
Good for an overnight, potential there for more.
This hotel fit the bill for what I needed this weekend. That said- there were two items that, if addressed, would have made this stay 5 star 1) parking and check-in: it was very difficult to find where we needed to pull in and we drive around for 30 minutes trying to get someone on the phone to ask for help. 2) Cleanliness in common areas: the lobby was beautiful. The elevator and Cloud lounge could use some TLC. The elevator had the same trash and dirt in the morning we saw the night we checked and and the floors in the cloud lounge were sticky, the serving utensils were laid on the counters instead of holders, and the refrigerator with the eggs, milk, and yogurt was leaking and the food to the front was warm. All in all, the stay was functional, well located, and the room was comfortable. We will most likley be back when have a quick ovwrnight.
Stayed 1 night in Sep 2024

8/10 Good

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was fine. Not much in terms of amenities and the price was a little high.
Stayed 1 night in Sep 2024

6/10 Okay

Romain

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Do the job if your are not too demanding
Nice location, very close to the harbor with the Nationnal aquarium, museums and restaurant. It is also safe area which is good. The bad side is that the hotel is not in good shape. Not clean (we found a bottle under our bed), the mattress is dead, the cooling device is old and make so much noise that we had to stop it during night, bad widows, quite noisy because of the street on evenings, poor breakfast choice.
Stayed 5 nights in Sep 2024

4/10 Poor

Ellen

Travelled with partner
Disliked: Property conditions & facilities
The hotel is dated(meaning it hasn’t upgraded in a while) the bathroom furniture is old and the wood chipping. The refrigerator was unsteady so your items tipped over. The tvs posted scrambled or no signal all week we were there. And the complimentary breakfast was unattended and felt unsafe. We booked and stayed but will never book again
Stayed 3 nights in Sep 2024

4/10 Poor

Diane

Disliked: Cleanliness, staff & service, property conditions & facilities
This hotel is in desperate need of sone repairs. Toilet was loose and leaking. Shower head and faucet need to be replaced as they were very hard to adjust or operate, caulking turning black, tiles cracked, ... in general a major bathroom reno
Stayed 2 nights in Sep 2024

2/10 Terrible

Jennifer

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very unfriendly and I couldn’t hear her and when asked what she said she got an attitude. Got into the room and it was very run down - fixtures were hanging off the wall. Bathroom had bugs.
Stayed 1 night in Sep 2024

10/10 Excellent

Ayreania

Travelled with group
Liked: Staff & service
Very caring people, was there if we need anything! Definitely will be going there again
Stayed 1 night in Sep 2024

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, property conditions & facilities
Near the harbor very clean
Stayed 1 night in Sep 2024

6/10 Okay

Jvaicha

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pro: location Cons: unfortunately more than 1. The hotel is really out of shape. Paint peeling. Floorboards in room were popping up, floor in room very dirty, unloading and loading is very congested and inconvenient. Breakfast was not good, had to keep asking for things to be replenished and it was not busy. the room for breakfast was messy and extremely warm (87 degrees). I asked several questions of front desk, all very basic and they seem incredibly unknowlegeable about the area. Could not make basic suggestions or give directions. Elevator had holes and gaps and peeling paint and something gross on the wall. Very disappointed for a $300/ night property I expect more.
Stayed 1 night in Sep 2024

4/10 Poor

Michael

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Not much actually it was a downer
Stayed 3 nights in Sep 2024

4/10 Poor

Mark

Travelled with partner
The women at the front lobby were very nice and very quick. They deserve compliments for a job well done. There were cookies and coffee/tea/water available. However, the hallways looked worn and dirty. The room was clean but the bathroom had a dripping faucet and broken tiles. It was an extremely noisy hotel with sticking doors requiring slamming and a lot of traffic noise from outside. We weren’t told in advance that the hotel gave a discounted parking rate so we’d already parked, then paid by app, then had to pull out of the lot, pay $5, and pull back in with the new rate. What should have saved us $10 only saved us $5, so if you go here, definitely go in to the lobby before parking. We also had to ask about the parking; we weren’t informed until we asked, and signs were unclear that “maximum” rates reset at 4am so if you come in at 3am and leave at 5am, for example, you’ll be charged $32 whatever extra time you stayed after 4am. (This is not the hotel’s parking deck, but the parking was not made clear by the hotel at all.). It was a clean enough hotel to stay a night, but I wouldn’t recommend it.
Stayed 1 night in Sep 2024

4/10 Poor

Jennifer

Travelled with partner
Disliked: Staff & service, property conditions & facilities
We reserved a suite and there was only 1 trash can in the suite. The elevator had \holes in it. The adjacent room guest was smoking so much weed smoking that housekeeping reported it to management. Lessoned learned, sometimes it's not worth the special rates. Parking was an additional $105 for a day and a half.
Stayed 2 nights in Aug 2024