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Hilton Garden Inn Hanover Arundel Mills, MD

3.0 star property

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Photo gallery for Hilton Garden Inn Hanover Arundel Mills, MD

Terrace/patio
Lobby sitting area
Bar (on property)
Room, 2 Queen Beds | Premium bedding, pillow-top beds, in-room safe, desk
Lobby sitting area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Breakfast available
  • Pool
  • Pet-friendly

Explore the area

Map
7491-A New Ridge Road, Hanover, MD, 21076
  • Arundel Mills Mall
    ‪3 min drive‬
  • Maryland Live Casino
    ‪4 min drive‬
  • Fort George G. Meade
    ‪7 min drive‬
  • Baltimore, MD (BWI-Baltimore Washington Intl. Thurgood Marshall)
    ‪8 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, pillow-top beds, in-room safe, desk

Premium Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Bedroom, Accessible (Mobility & Hearing, Roll-in Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 Bedroom, Accessible (Mobility & Hearing, Roll-in Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Roll-In Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 2 Queen Beds, Accessible (Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Aloft Arundel Mills BWI Airport

  • Pool
  • Free airport shuttle
  • Pet-friendly
  • Parking included
4.2 out of 5, Very good, (1001)
The price is CHF 119
for 1 room
includes taxes & fees
26 Mar - 27 Mar
Aloft Arundel Mills BWI Airport

About this property

Hilton Garden Inn Hanover Arundel Mills, MD

Suburban hotel with free airport shuttle and free local area shuttle
An indoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. Free WiFi in public areas is provided, as well as free self parking, a free airport shuttle and a free casino shuttle. Other amenities include a bar/lounge, a snack bar/deli and a business centre.
Hilton Garden Inn Hanover Arundel Mills, MD offers 151 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with premium digital channels and pay-per-view films. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hilton Garden Inn Hanover Arundel Mills, MD. During your stay, you'll be within walking distance of Arundel Mills Mall. Free WiFi in public areas, free self-parking and a free round-trip airport shuttle are available.
  • Free WiFi and wired Internet
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • To-go breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 3-minute drive from Arundel Mills Mall and a few minutes from Maryland Live Casino
  • Free airport, casino and shopping centre shuttle service
  • Cats and dogs welcome for a fee
Hilton Garden Inn Hanover Arundel Mills, MD offers its guests an indoor pool and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and meeting rooms. A terrace, barbecue grills, and a vending machine are also featured at the business-friendly Hilton Garden Inn Hanover Arundel Mills, MD. A roundtrip airport shuttle (available 24 hours) and An area shuttle are free. Self parking is free.

This 3-star Hanover hotel is smoke free.

For a fee, guests can enjoy a to-go breakfast daily from 7:00 AM to 10:00 AM.
Great American Grill – This restaurant serves breakfast, lunch and dinner. A children's menu is available.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour free return airport shuttle
  • Free area shuttle
  • Free casino shuttle
  • Free shopping centre shuttle
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily breakfast to-go available 7:00 AM to 10:00 AM for a fee: USD 9.95 to 11.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Great American Grill

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in bathtub
  • Lift
  • Low-height bed
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Low-height view port in door
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per stay.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 9.95 to 11.95 per person
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Arundel Mills Baltimore
Hilton Garden Inn Hotel Baltimore Arundel Mills
Hilton Garden Inn Arundel Mills Baltimore Hanover
Hilton Garden Arundel Mills Baltimore Hanover
Hilton Garden Arundel Mills Baltimore
Hilton Garden Inn Arundel Mills Baltimore
Hilton Garden Inn Hanover Arundel Mills, MD Hotel
Hilton Garden Inn Hanover Arundel Mills, MD Hanover
Hilton Garden Inn Hanover Arundel Mills, MD Hotel Hanover

Hilton Garden Inn Hanover Arundel Mills, MD Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 567 out of 1000 reviews
Rating 8 - Good. 242 out of 1000 reviews
Rating 6 - Okay. 102 out of 1000 reviews
Rating 4 - Poor. 46 out of 1000 reviews
Rating 2 - Terrible. 43 out of 1000 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Lateshia, Odenton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

6/10 Okay

delores

Liked: Cleanliness, staff & service, property conditions & facilities
Great room….TV sucks!!!!
The stay was great besides the TV reception it was terrible only 3 channels and they were not clear the whole time….dont think it’s a good idea for a hotel to have satellite as cable….that was the only downfall of the stay
Stayed 2 nights in Dec 2024

10/10 Excellent

Teana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GREAT STAY! Any bad review just gives Karen vibes honestly, Newly renovated, nice staff, convenient. Couldn’t ask for more
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness
Disliked: Staff & service, room comfort
It’s okay, better options available.
when I checked in the front staff was by getting more distracted with other guest. felt like my business wasn’t valued. no direction to elevator, which was odd since they had two separate ones that went to different floors. I went on the wrong one the first time. when I went to my FIRST room, my key unlocked the door but someone else’s items were inside. immediately I went back down to let them know someone was in my room. front desk was puzzled. took another 20 mins to get me straight. back and forth with issues on my reservation. asked for king bed and they kept saying queen. once I got to my room it was fine. property is under renovation so the rooms look rushed. once checking out, the front desk person was off to the side on FaceTime. Did not even notice me until I said something. Took about 25 mins to check out because the front desk from check in booked me for two rooms not one. Overall it was an average experience but when I travel back up to this area for work, this is not a place I will be staying again. Most concerns was safety of multiple keys going to the same room / potential squatters and lack of customer service.
Stayed 1 night in Dec 2024

10/10 Excellent

Sary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property love the costumer service
Stayed 1 night in Nov 2024

8/10 Good

Katrina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short visit
The rooms were newly renovated and clean. The bed was very comfortable. The hotel was clean and the customer service was wonderful. We only stayed one night but I would definitely go back. We did not get to experience everything. It had a bar a pool with jacuzzi and a great area that served food. The driver of the service provided was very helpful
Stayed 1 night in Nov 2024

10/10 Excellent

Delores

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean. The beds were very comfortable. One thing to do is check the creamers for coffee in the room. Other than that, thumbs up!
Stayed 1 night in Nov 2024

4/10 Poor

Raechel

Travelled with family
Upon arrival I paid the required deposit for the room. Within hours my credit card had been compromised. I only used it that day at that location and the charges that alerted me to the problem came from the area we were in. At checkout, I told the clerk and asked for the manager to alert them to the potential problem and unfortunately they were not working. Someone did call me back and left a message. I’ve called 3 times and left messages and no one has returned my call. I am not sure if this hotel is the source of my credit card fraud, but a return phone call would have gone a long way.
Stayed 1 night in Nov 2024

10/10 Excellent

Constance

Liked: Cleanliness
Stayed 1 night in Nov 2024

8/10 Good

Steve

Liked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

Thomas

Stayed 2 nights in Oct 2024

10/10 Excellent

Sara Lu

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Frances

Liked: Property conditions & facilities
I left the property upset when I learned I was being lied to about the shuttle. They offered me a complimentary taxi to the airport, but had me to call and schedule the trip so I would be charged. I refused! I told the desk clerk I would call uber so I would know the cost upfront. Ultimately, the hotel covered the trip to the airport. I paid for all other trips including my arrival because they didn't have an overnight driver. Lies! There was no driver!
Stayed 2 nights in Oct 2024

8/10 Good

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasonably priced. Good condition and amenities
Stayed 1 night in Oct 2024

10/10 Excellent

deanna

Liked: Staff & service, property conditions & facilities
Great stay bad breakfast
Stayed 1 night in Oct 2024

10/10 Excellent

Witold

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were checked in two hours earlier with no problem. Nice people, clean hotel and room. What else to ask for!
Stayed 1 night in Oct 2024

6/10 Okay

Angelo

Stayed 2 nights in Sep 2024

10/10 Excellent

Della

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

4/10 Poor

Michael

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The front desk person was not very helpful or did he go through our information and stay. He did not provide any insight on our stay. We basically had to ask all the questions that he barely had answers to whereas last year when we stayed here we were accommodated above and beyond. Please don’t have people who are training on staff train and work by themselves. It’s not a good look. Sadly our stay was not as pleasant as last time. Do better with your check in staff. Also got charged twice because he didn’t know how to use the computer or system to check people’s information. We got a refund but what an inconvenience. Don’t put people under 20 years old to run the front desk. Do better.
Stayed 1 night in Oct 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Nice Hotel. Will visit again
Stayed 1 night in Oct 2024

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Inconsiderate
I checked yesterday evening and everything went fine until thus morning. I was awakened at 8am to a construction crew hammering and sawing in the room above me. I called the front desk and they confirmed that hotel is renovating the room above me. Thus cannot possibly be happening at 8am on a Sunday morning. Very poor consideration for guests staying in your hotel. I will not be staying here again.
Stayed 1 night in Oct 2024

8/10 Good

Evelyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Construction workers did not stop drilling and hammering at 6pm. Other than that the stay was great. Will come again soon.
Stayed 2 nights in Oct 2024

8/10 Good

syed a

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, nice surroundings, close to airport.
Stayed 1 night in Sep 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024