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Whately Hall

3.0 star property

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Lunch and dinner served, international cuisine
Front of property
Reception
Serves lunch and dinner
Deluxe Double Room | Desk, blackout curtains, iron/ironing board, free WiFi

Reviews

7.6 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Room service
  • Bar
  • Breakfast available
  • Laundry
  • Housekeeping

Explore the area

Map
17-19 Horse Fair, Banbury, England, OX16 0AN
  • Spiceball Country Park
    ‪11 min walk‬
  • Broughton Castle
    ‪5 min drive‬
  • Rye Hill Golf Club
    ‪11 min drive‬
  • Brize Norton (BZZ-RAF Brize Norton)
    ‪56 min drive‬

Room options

View all photos for Classic Double Room

Classic Double Room | Desk, blackout curtains, iron/ironing board, free WiFi

Classic Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room

Classic Twin Room | Desk, blackout curtains, iron/ironing board, free WiFi

Classic Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Double Room

Deluxe Double Room | Desk, blackout curtains, iron/ironing board, free WiFi

Deluxe Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Suite

Superior Suite | Desk, blackout curtains, iron/ironing board, free WiFi

Superior Suite

  • Sleeps 4
  • 1 Queen Bed

View all photos for Classic Single Room

Desk, blackout curtains, iron/ironing board, free WiFi

Classic Single Room

  • Sleeps 1
  • 1 Single Bed

View all photos for Deluxe Single Room

Deluxe Single Room | Desk, blackout curtains, iron/ironing board, free WiFi

Deluxe Single Room

  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Double Room

Superior Double Room | Desk, blackout curtains, iron/ironing board, free WiFi

Superior Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite | Desk, blackout curtains, iron/ironing board, free WiFi

Junior Suite

  • Sleeps 2
  • 1 Queen Bed

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Aerial view

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4.2 out of 5, Very good, (1002)
The price is CHF 93
for 1 room
includes taxes & fees
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About this property

Whately Hall

Hotel in Banbury with 24-hour front desk and restaurant
This hotel features a restaurant, a bar/lounge and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Whately Hall offers 69 accommodations with coffee/tea makers and a hairdryer. 32-inch LCD televisions come with digital channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Whately Hall. During your stay, you'll be within walking distance of Spiceball Country Park. Free WiFi in public areas, free self-parking and a restaurant are available.
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine while dining at Berkeley
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and a porter
  • Just a 1-minute drive from Spiceball Country Park and 5 minutes from Broughton Castle
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Whately Hall. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Banbury hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 9:30 AM and at the weekend from 8:00 AM to 10:00 AM.
Berkeley – This restaurant specialises in international cuisine and serves lunch, dinner and light fare.
SWIFT – This restaurant specialises in international cuisine and serves breakfast, lunch, dinner and light fare. Open daily.
Horton Bar – This bar serves lunch, dinner and light fare. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free uncovered self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a carport

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 15.95 for adults and GBP 7.95 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Berkeley
  • Horton Bar
  • SWIFT

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Lift (100 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (100 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 15.95 for adults and from GBP 7.95 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Property Registration Number 14740890

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Banbury Mercure
Banbury Whately Hall
Mercure Banbury Whately
Mercure Banbury Whately Hall
Mercure Whately Hall
Mercure Whately Hall Banbury
Mercure Whately Hall Hotel
Mercure Whately Hall Hotel Banbury
Whately Hall
Whately Hall Banbury
Accor Whately Hall Hotel
Mercure Banbury Whately Hall Hotel
Whately Hall Hotel
Whately Hall Banbury
Whately Hall Hotel Banbury
Mercure Banbury Whately Hall

Whately Hall Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 249 out of 844 reviews
Rating 8 - Good. 320 out of 844 reviews
Rating 6 - Okay. 154 out of 844 reviews
Rating 4 - Poor. 78 out of 844 reviews
Rating 2 - Terrible. 43 out of 844 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Claire

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great option for a stay
We chose this venue as it was an affordable option for a quick stop - we were so impressed! The rooms were spacious and quiet and beautifully appointed, there was a lovely woman on reception who suggested a great restaurant for dinner across the road, and the breakfast the next morning was delicious. All in all a great stay
Stayed 1 night in Nov 2024

10/10 Excellent

PHILIP

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value, welcoming and convenient.
Stayed 1 night in Nov 2024

8/10 Good

Abdullah Dawood, London

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant hotel
Great hotel, friendly staff, recommend full English breakfast!
Stayed 1 night in Jul 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Situated in the heart of the town, the canal-side property is conveniently located near Banbury Cross, Castle Quay shopping center, and local transportation hubs. The receptionist provided exceptional customer service, offering valuable information and assistance.
Stayed 1 night in Nov 2024

8/10 Good

Morag

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful old building. Only a shower and no bath in our room which was a bit disappointing. It got a bit cold but we were provided with a portable heater which warmed things up nicely. One member of the front desk staff was unfriendly and unhelpful but change of shift meant a swap to someone else who was perfectly nice and helpful - what a difference it makes to how you feel about your stay!
Stayed 2 nights in Oct 2024

6/10 Okay

John

Liked: Cleanliness, staff & service
Very narrow entrance to the car park. Staff friendly if not apologetic for the lack of gas for the draught beer.nonly bottled available.
Stayed 2 nights in Oct 2024

4/10 Poor

Lucy

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

WILLIAM

Business traveller
Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

Steve

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
This Hotel firstly has charm, is quirky, beautiful gardens, well located and full of Oak Beams and oak panelling. The Staff are friendly and smart but that’s where it stops with the positives unfortunately. First disappointment was the bar, with no draught products as they had no gas and hadn’t for a while! Secondly there is no lift and the lovely oak beamed bedrooms are on the 2nd floor, but no warning of the climb with your cases and when you’re 68 and have arthritis it wasn’t easy, so a check from the Hotel on allocation might be advisable? Finally the Breakfast, which was buffet style, but it wasn’t hot, due to the Bain Marie only operating with hot lamps and not the hot plate, when it needs both, to keep it hot! It wasn’t at its legal temperature of over 63c and other guests complained and it got taken off on one day altogether! The plates had signs saying hot but they were cold as well as it wasn’t working. The sausages came out aenemic and weren’t hot to start with either ! All this food is supposed to be regularly temperature checked by law and it obviously isn’t and my partner has been ill ever since, plus they regularly ran out of items before they were replenished so your lukewarm breakfast got even colder before the items arrived when staff said 2 minutes and it took 10! Quite a few complained during our 3 days there, so for a 3star establishment it’s totally not acceptable to risk people’s health by not following Food Safety Legislation!
Stayed 3 nights in Oct 2024

4/10 Poor

Azmi

Disliked: Cleanliness, staff & service, property conditions & facilities
No hand soap in the toilet, no toilet paper, thin walls, no coat hangers, cold food. There was a long and loud altercation between a couple in a room close by, but there was no phone in the room to call reception. Called reception from my phone 5 times for a duration of 15 minutes, no answer. Lady at reception was lovely.
Stayed 1 night in Oct 2024

6/10 Okay

Mark

Disliked: Property conditions & facilities
I would not return here
Stayed 2 nights in Oct 2024

4/10 Poor

Jerry

Disliked: Cleanliness, staff & service, property conditions & facilities
We had requested a lower floor room as we were just getting out of the hospital. She said she had us up one short flight of stairs, wrong, all the way to the top floor without a lift. Got to the room and it smelled like wet dog, no remote and one towel for two of us. Back to the front desk where she just said "I tried to get you on a lower floor", she knew where she had put us. She did send a house person up that brought a remote and was able to get the window open. This property is in a terrible need of renovation
Stayed 1 night in Oct 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Rooms could benefit from some TLC but great staff
Beautiful building with a lovely reception and dining room. Great staff but the room was in alright condition with the light falling out the ceiling and wallpaper peeling off. Bed was very comfy and the bathroom was very clean. Overall, the staff and cleanliness make this an average stay.
Stayed 1 night in Oct 2024

4/10 Poor

Matthew

Disliked: Staff & service, property conditions & facilities, room comfort
Hotel very run down, stair carpets patched with gaffer tape! Shower poor No shampoo or shower gel TV poor
Stayed 1 night in Oct 2024

4/10 Poor

M Wood

Disliked: Property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Camron

Stayed 1 night in Sep 2024

4/10 Poor

Barry

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Banburys own Faulty Towers
Unfortunately the hotel had no lifts which when staying on the 3rd floor is an issue (I should have checked),No light bulb in my bedside light. The bar said it closed at 11pm but we arrived at 10.40pm and it was already closed due to an older couple being drunk and falling over, the said older couple went outside for a cigarette. We were sitting in the foyer and a waitress opened the door to talk to the drunk couple letting in the cold and cigarette smoke, when we mentioned this we were rudely told that "we are bringing them back in" which did not happen for another 5 minutes or so. The breakfast was farcical following a smoke alarm which went off at 7.30am for no more than 10 seconds the entire hotel arrived at breakfast within half an hour or so. Firstly no orange juice as they had ran out? its breakfast go buy some. No tea which when I mentioned it the waitress weighed the tea urn as if I was lying? No hot food was out and as soon as it came out it was gone so we waited for over an hour and a half to get some hot food. at 9.55am we were informed breakfast was closing at 10am and at 9.58am the breakfast buffet was finally all out and cleared away at 10am. You could not write this very unorganised
Stayed 1 night in Oct 2024

6/10 Okay

Fiona

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Patrick

Stayed 1 night in Oct 2024

4/10 Poor

KAREN

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Property looks ok from front of building.. but inside its very dated with dirty carpets and stains and scuffs on walls. Room was the same, stained carpets and the bathroom could do with better cleaning. No towels in room when we arrived. Carpets in stairwell are held together with tape!! Breakfast had limited choice and had to wait for hot food to be refilled... even once served it was luke warm and only cold plates available. Dirty tablecloths.
Stayed 1 night in Oct 2024

10/10 Excellent

Maria

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was a lovely room and fabulous building, live the squeeky floor boards and beds very comfortable. Only downside was no heating and it was cold. Heater supplied in wardrobe along with a fan, but small heater for a big room. Did not make much of an impact. Im sure maybe next month the hrating will be on. All in all loved the two night stay here.
Stayed 2 nights in Oct 2024

2/10 Terrible

Michael

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
AVOID AVOID AVOID
Never before have I wanted to leave a hotel so soon, where do I start, after check in we had no milk, coffee, sugar or toilet roll. Went and got them, then found no remote control for TV. Breakfast - £10 each, I've had better in a bus station cafe. Food cold, what was put out anyway, seemed they just put it out when someone complained, plate heater wasn't working, apparently heating isn't switched on until November, staff rude and why oh why would you put carrots on the breakfast menu. The room was filthy, bathroom disgusting with rust, cracked tiles, black grout and window paint peeling, all evidence provided to the receptionist who handled our complaint well. Felt so sorry for her though as others were complaining. One star review is only because of the receptionist Kayleigh and the fact I can't score zero. I've stayed in better hostels, the front facade is spectacular the back is like an inner city block of 1960s flats or a pensioners home. Don't be conned out of your money and if Hotels.com can, they should remove it.
Stayed 2 nights in Oct 2024

10/10 Excellent

Gary

Stayed 2 nights in Sep 2024

8/10 Good

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location near cross
Stayed 1 night in Oct 2024