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Four Points By Sheraton Desaru

4.0 star property

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Photo gallery for Four Points By Sheraton Desaru

Outdoor wedding area
Outdoor pool
Exterior
Balcony
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Bar
  • Pool
  • Housekeeping

Explore the area

Map
Jalan Kempas 2, Taman Desaru Utama, Bandar Penawar, 81930
  • Desaru Fruit Farm
    ‪3 min drive‬
  • Bukit Kangkar Papan
    ‪4 min drive‬
  • Desaru Beach
    ‪10 min drive‬
  • Singapore (SIN-Changi)
    ‪99 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Balcony

Deluxe Room, 1 King Bed, Balcony | Minibar, in-room safe, individually furnished, desk

Deluxe Room, 1 King Bed, Balcony

  • 38 sq m
  • Valley view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room, 2 Double Beds, Balcony

Deluxe Twin Room, 2 Double Beds, Balcony | Living area | 50-inch TV with cable channels

Deluxe Twin Room, 2 Double Beds, Balcony

  • 38 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Twin Room, 2 Double Beds, Balcony

Minibar, in-room safe, individually furnished, desk

Premium Twin Room, 2 Double Beds, Balcony

  • 48 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Balcony

Premium Room, 1 King Bed, Balcony | Minibar, in-room safe, individually furnished, desk

Premium Room, 1 King Bed, Balcony

  • 48 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 2 Double Beds

Family Room, 2 Double Beds | Living area | 50-inch TV with cable channels

Family Room, 2 Double Beds

  • 48 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Similar properties

Property entrance

Hard Rock Hotel Desaru Coast

  • Pool
  • Breakfast included
  • Spa
  • Kids pool
4.3 out of 5, Excellent, (500)
The price is CHF 222
for 1 room
includes taxes & fees
22 Feb - 23 Feb
Hard Rock Hotel Desaru Coast

About this property

Four Points By Sheraton Desaru

Hotel with a fitness centre, near Desaru Fruit Farm
This smoke-free hotel features an outdoor pool, a restaurant and a fitness centre. Free WiFi in public areas and a free beach shuttle are also provided. Other amenities include a bar/lounge, a 24-hour business centre and self parking. Housekeeping is available on request.
Four Points By Sheraton Desaru offers 311 accommodations with minibars and a safe. This individually furnished accommodation includes dining tables. Televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and bidets.

This Bandar Penawar hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Four Points By Sheraton Desaru. During your stay, you'll be close to Desaru Fruit Farm. Free WiFi in public areas, a free beach shuttle and an outdoor pool are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym and a playground
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 3-minute drive from Desaru Fruit Farm and 9 minutes from Tanjung Balau Beach
  • Free beach shuttle service
Four Points By Sheraton Desaru offers its guests an outdoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business centre and 7 meeting rooms. The business-friendly Four Points By Sheraton Desaru also features a garden, concierge services, and dry cleaning/laundry services. Parking is available for a fee.

This 4-star Bandar Penawar hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:30 AM.
Four Points By Sheraton Desaru has a restaurant on site.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free beach shuttle
  • Secured, uncovered parking on site (MYR 5 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: MYR 60 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Outdoor pool
  • Playground
  • TV in common areas

Family friendly

  • Children's games
  • Dining table
  • Free cot
  • Mini-fridge
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 7 meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Transfer shower
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch TV with cable channels

Food and drink

  • Dining table
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Meal delivery service
  • Mini-fridge
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Four Points By Sheraton Desaru

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 100.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MYR 60 per person
  • Uncovered self-parking fee: MYR 5 per day
  • Rollaway bed fee: MYR 100.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Four Points By Sheraton Desaru Hotel
Four Points By Sheraton Desaru Bandar Penawar
Four Points By Sheraton Desaru Hotel Bandar Penawar

Four Points By Sheraton Desaru Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 89 out of 152 reviews
Rating 8 - Good. 45 out of 152 reviews
Rating 6 - Okay. 11 out of 152 reviews
Rating 4 - Poor. 2 out of 152 reviews
Rating 2 - Terrible. 5 out of 152 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Mitchell

Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Tanisha

Stayed 1 night in Oct 2024

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

8/10 Good

Kumar

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel. Breakfast spread is mostly local.
Stayed 1 night in Oct 2024

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Hui Shi

Stayed 2 nights in Sep 2024

8/10 Good

Tan

Liked: Cleanliness, staff & service, property conditions & facilities
Good housekeeping and security.
Stayed 2 nights in Sep 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Annie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Surrounding shops not much good foods. The shower room floor black stains The room telephone very smelly, guess the housekeeping staff never clean the phone Not much english movie Channel
Stayed 2 nights in Sep 2024

8/10 Good

Kenneth

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Ibrahim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located near other eateries and supermarket thus making it very convenient
Stayed 2 nights in Aug 2024

10/10 Excellent

Gillian

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay at Four points, Desaru, (2 adults, 4 children in 2 rooms). Excellent service and lovely breakfast spread. Parking felt safe and the neighbourhood had many shops and areas to eat too. Would recommend!
Stayed 2 nights in Aug 2024

10/10 Excellent

Poon Keong

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

2/10 Terrible

Meng Teck

Stayed 1 night in Aug 2024

10/10 Excellent

Tan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The service standard of the hotel staff is up to the standard expected of Marriott Bonvoy branding. Only on 2 aspects which I think the hotel can do better. (a) There is no air conditioning at the corridor outside the hotel rooms throughout the 3-day stay. I'm unsure if it has malfunctioned or was shut down due to maintenance or to save energy. This has caused some discomfort to the hotel guests and I have never encountered such an issue at other hotel chains. (b) There should be a proper shower screen seal strip provided at the shower screen to prevent water from splashing out to the dry area within the toilet. The current setup will cause inconvenience to the guests.
Stayed 2 nights in Aug 2024

8/10 Good

Warren

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service standard of the hotel staff is up to the standard expected of Marriott Bonvoy branding. Only on 2 aspects which I think the hotel can do better. (a) There is no air conditioning at the corridor outside the hotel rooms throughout the 3-day stay. I'm unsure if it has malfunctioned or was shut down due to maintenance or to save energy. This has caused some discomfort to the hotel guests and I have never encountered such an issue at other hotel chains. (b) There should be a proper shower screen seal strip provided at the shower screen to prevent water from splashing out to the dry area within the toilet. The current setup will cause inconvenience to the guests.
Stayed 2 nights in Aug 2024

8/10 Good

leo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

joon kiat

Stayed 2 nights in Jun 2024

10/10 Excellent

Crystaline

Stayed 1 night in Jun 2024

8/10 Good

Lee Hoon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Shangesvanan

Stayed 2 nights in Jun 2024

8/10 Good

Sudheesh

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and restful stay. Not much to do in the area
Stayed 2 nights in Jun 2024

10/10 Excellent

Wee Khiang

Stayed 2 nights in Jun 2024

8/10 Good

Yvette

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had to wait 50 mins in line to check in and only got our room at 5pm. Later we found out that the next day is a public holiday (Yang di-Pertuan Agong's birthday Holiday) which could be why the hotel was overwhelmed with local tourists and were short handed. Rooms were quite huge. Breakfast spread was quite good and the roti canai was one of the best hotel live stations that I’ve had! They had a wide variety of breads too. This hotel is 10-mins drive from the Desaru Adventure Waterpark and is within walking distance to a supermarket and many other F&B options.
Stayed 2 nights in Jun 2024