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Serela Cihampelas Hotel

3.0 star property

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Photo gallery for Serela Cihampelas Hotel

Exterior
Premium bedding, in-room safe, desk, blackout curtains
Breakfast, lunch, dinner served; international cuisine
Terrace/patio
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
Jl. Cihampelas No. 147, Bandung, West Java, 40131
  • Jalan Cihampelas
    ‪1 min walk‬
  • Cihampelas Walk
    ‪3 min walk‬
  • Bandung Institute of Technology
    ‪10 min walk‬
  • Bandung (BDO-Husein Sastranegara Intl.)
    ‪10 min drive‬

Room options

View all photos for Deluxe Twin with Breakfast

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Twin with Breakfast

  • 21 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Twin Room Only

View from room

Superior Twin Room Only

  • 18 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Twin with Breakfast

View from room

Superior Twin with Breakfast

  • 18 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior King with Breakfast

Superior King with Breakfast | Premium bedding, in-room safe, desk, blackout curtains

Superior King with Breakfast

  • 18 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Deluxe King with Breakfast

Grand Deluxe King with Breakfast | Premium bedding, in-room safe, desk, blackout curtains

Grand Deluxe King with Breakfast

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room Only

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Twin Room Only

  • 21 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

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About this property

Serela Cihampelas Hotel

Bandung hotel in Cipaganti with free valet parking and 24-hour front desk
Along with a restaurant, this hotel has a bar/lounge and 24-hour room service. Valet parking is free. Other amenities include a business centre, concierge services and dry cleaning.
Serela Cihampelas Hotel offers 80 air-conditioned accommodations with a safe and free newspapers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a ceiling fan. Housekeeping is provided on a daily basis.

During your stay at Serela Cihampelas Hotel, you're just a quick walk from Jalan Cihampelas. Free valet parking, a restaurant and a bar are available.
  • Free WiFi
  • Free valet parking and self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include free babysitting, dry cleaning/laundry and a concierge
  • Steps from Jalan Cihampelas and 3 minutes on foot from Cihampelas Walk
  • Airport shuttle service available for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. There's an onsite business centre.

The business-friendly Serela Cihampelas Hotel also features concierge services, complimentary newspapers in the lobby, and laundry facilities. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 3-star Bandung hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10 AM.
On-site venue – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
24-hour room service is available.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: IDR 120,000 per person
  • A bar/lounge
  • A restaurant

Family friendly

  • Free babysitting
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 11:30 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately IDR 120000 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

Property is also known as

Serela Cihampelas Hotel Bandung
Serela Cihampelas Hotel
Serela Cihampelas Bandung
Serela Cihampelas
Serela Cihampelas Hotel Hotel
Serela Cihampelas Hotel Bandung
Serela Cihampelas Hotel Hotel Bandung

Serela Cihampelas Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 13 out of 66 reviews
Rating 8 - Good. 33 out of 66 reviews
Rating 6 - Okay. 14 out of 66 reviews
Rating 4 - Poor. 3 out of 66 reviews
Rating 2 - Terrible. 3 out of 66 reviews

7.4/10

Cleanliness

8.2/10

Staff & service

5.4/10

Amenities

7.4/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

8/10 Good

ROZANI, Ampang

Travelled with group
Disliked: Amenities, property conditions & facilities
Room small with dated bedding. Bathroom need improvement. Buffet breakfast only basic. Only 1 lift available.
Stayed 2 nights in Sep 2024

2/10 Terrible

Mohammed

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid this hotel!
Avoid!!!
Stayed 1 night in Feb 2020

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unpleasant stay
We travel frequently and this is the worst place to stay in
Stayed 1 night in Dec 2019

10/10 Excellent

Yew Chung

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean and tidy. The location is good as it is opposite shopping mall and only about 15 mins from the airport. It is definitelu value for money.
Stayed 1 night in Nov 2019

6/10 Okay

Khairul, Batu Caves

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Water very slow and very hot.. breakfast can improve follow a Malaysian dishes who majority stayed in this hotel. The rest so far good
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Good location
Stayed 1 night in Feb 2019

6/10 Okay

ABDUL GHAFAR

Disliked: Room comfort
Improve your facility
The water from.the shower is to slow.
Stayed 2 nights in Jan 2019

6/10 Okay

Jani

Disliked: Property conditions & facilities, room comfort
Convenient near to shopping centre & happening. The surrounding is vibrant.
Stayed 4 nights in Dec 2018

8/10 Good

Yew Chung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

10/10 Excellent

Mohammad Hassn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable Stay
Excellent staff& services, special thanks to the very helpful receptionist Mr. Lody& her assistant for facilitate my room and arrange transportations
Stayed 1 night in Nov 2018

6/10 Okay

Mickey, Jakarta

Liked: Staff & service
Disliked: Cleanliness, room comfort
My room was smelly and found out it came from my bathroom. Breakfast was not so bad.
Stayed 3 nights in Nov 2018

8/10 Good

Omar

Liked: Staff & service, room comfort
Bandung trip..
Amazing exprience.. Hotel location was perfect.. near to Chempeles walk. Good to a designated smoking area provided.
Stayed 2 nights in Oct 2018

8/10 Good

Carter, Malaysia

Liked: Staff & service, room comfort
Friendly and helpful receptionist name, Giant
We checked in at Serela Hotel very last minute and there was no Standard room left, the receptionist, Giant upgraded us to Deluxe room instead. He was really helpful and friendly.
Stayed 2 nights in Sep 2018

8/10 Good

Dric, Malaysia

Liked: Cleanliness, staff & service, room comfort
Hotel very near to busy street.
Easy to find food and fun activities near hotel. 10 minutes to Bandung airport. Hotel is quite new.
Stayed 1 night in Sep 2018

8/10 Good

Adeline, Penang

Liked: Staff & service
Just opposite Ciwalk
Good location for shopping and foods. You find local and many fast foods in Ci-walk
Stayed 4 nights in Dec 2017

8/10 Good

Nurbaiti

Liked: Staff & service, property conditions & facilities, room comfort
worth it for the price
Room clean, service good, food was so so. But location is central, walk to restaurant and shopping.
Stayed 1 night in Dec 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in busy street
Location is at the heart of a busy street, a bad trafic and hard to get away from the area (which could be the case everywhere in Bali)
Stayed 2 nights in Aug 2017

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Room comfort
Not bad but won't come again
Rooms were extremely dull with dark colors and very little lighting Toilet water pressure is very low I checked more than 3 rooms Room sizes are quite small
Stayed 4 nights in Jun 2017

8/10 Good

Chwee Lan

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 3 nights in Jul 2017

10/10 Excellent

Glenn.Y

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Attentive staff, centrally located
Staff was attentive, we had informed before hand that it was my wife's birthday and they nicely decorated the room. We were happy with such levels of service and attentiveness.

2/10 Terrible

LAP, LAP

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small hotel with tons of traffic!!
No hot water, bad breakfast, bad traffic ever!! It takes 2 hour grom dipti ukur to hotel. bad door sound, bad amenities, feel so regret

6/10 Okay

LAP - serela, mar

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
No hot water. Bad traffic. Poor breakfast ever.
I felt so regret... no hot water, poor breakfast, bad door sound. And the traffic is just NO WAY! Not recommended

8/10 Good

Dr Agus Susanto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything wad Good...just the Wifi didn't function

2/10 Terrible

Leanne

Liked: Property conditions & facilities
Disliked: Cleanliness
You get what you pay for. An soon as we walked into the hotel room it we were hit by a wave of chlorine smell. There were flies everywhere, especially in the bathroom. No idea where they came from but we kept killing them but more and more would appear. Didn't bother complaining as we probably had a better room than what most of the bad reviews said.

8/10 Good

Siti Fazilah, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good and friendly staff
Very friendly staff all around from the doorman to parking to restaurant staff, housekeeping and front desk and pamela was especially helpful There was a damp smell of the carpet in room 515 but we were out most of the time so did not bother