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Banff Caribou Lodge and Spa

3.5 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Banff Caribou Lodge and Spa

Children’s play area – outdoor
Point of interest
Lobby sitting area
Indoor pool
Lobby

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Hot tub
  • Spa
  • Room service
  • Bar
  • Gym
  • Breakfast available

Explore the area

Map
521 Banff Ave, Box 1070, Banff, AB, T1L 1H8
  • Banff National Park Information Centre
    11 min walk
  • Banff Lake Louise Tourism Bureau
    11 min walk
  • Banff Centre for Arts and Creativity
    16 min walk
  • Banff, AB (YBA)
    8 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Superior Room, 2 Queen Beds

Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior Room, 2 Queen Beds

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Premium bedding, in-room safe, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds, Balcony

Superior Room, 2 Queen Beds, Balcony | Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior Room, 2 Queen Beds, Balcony

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Premium bedding, in-room safe, iron/ironing board, free WiFi

Standard Room, 2 Double Beds

  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Corner Suite with Spa Bath

Corner Suite with Spa Bath | Premium bedding, in-room safe, iron/ironing board, free WiFi

Corner Suite with Spa Bath

  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, in-room safe, iron/ironing board, free WiFi

Standard Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

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The price is CHF 277
for 1 night
includes taxes & fees
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About this property

Banff Caribou Lodge and Spa

Hotel with a full-service spa, near Banff Lake Louise Tourism Bureau
A full-service spa, a restaurant and a fitness centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a sauna and Access to hot tub are on-site.
Banff Caribou Lodge and Spa offers 190 accommodations with a safe and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with cable channels.

Bathrooms include complimentary toiletries and hairdryers. This Banff hotel provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and fans. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include Access to hot tub, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Red Earth Spa has 6 treatment rooms, including rooms for couples. Services include facials, body treatments and manicures and pedicures. The spa is equipped with a hot tub. The spa is open daily.
Banff Caribou Lodge and Spa's great location gets high marks from our customers. During your stay, you're just a quick walk from Victoria Glacier. Features include free WiFi in public areas and free self-parking, plus a full-service spa. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Treat yourself to facials, body treatments or massages at Red Earth Spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a sauna and a playground
  • Guests like the accommodation for the comfy beds, spaciousness and overall comfort
  • Just a 2-minute drive from Banff Lake Louise Tourism Bureau and 5 minutes from Tunnel Mountain
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Banff Caribou Lodge and Spa offers its guests a full-service spa, Access to hot tub, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and 2 meeting rooms are available. Event space at this hotel measures 765 square feet (71 square metres) and includes conference space. A fitness centre, spa services, and a vending machine are also featured at Banff Caribou Lodge and Spa. Free self parking is available.

This Banff hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7 AM to 11 AM.
Banff Caribou Lodge and Spa has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, French, German, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Ski shuttle nearby
  • Free self parking on site
  • Onsite parking options include a garage

Food and drink

  • Daily full breakfast available 7 AM to 11 AM for a fee: CAD 15 to 30 for adults and CAD 10 to 20 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 765 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • In a national park
  • In the mountains

Full-service spa

  • 6 treatment rooms
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Banquet hall
  • Built in 1993
  • Fireplace in lobby
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Fan
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 15.00 to 30.00 for adults and CAD 10.00 to 20.00 for children
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Front desk staff will greet guests on arrival.

We should mention

  • Children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Banff Caribou
Banff Caribou Lodge
Caribou Banff
Caribou Banff Lodge
Caribou Lodge
Caribou Lodge Banff
Banff Caribou Hotel Banff
Banff Caribou Lodge And Spa

Banff Caribou Lodge and Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1281 out of 2410 reviews" "
Rating 8 - Good. 631 out of 2410 reviews" "
Rating 6 - Okay. 324 out of 2410 reviews" "
Rating 4 - Poor. 103 out of 2410 reviews" "
Rating 2 - Terrible. 71 out of 2410 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Jeffrey

Stayed 3 nights in Aug 2024

6/10 Okay

Mary

Liked: Cleanliness, staff & service
The hotel is in a walkable location to all the restaurants and shopping in the town of Banff. Parking is covered beneath the building and included. The rooms are fine but dated and dark. Service was good. An average hotel, but for one of the few available for our travel dates.
Stayed 1 night in Sep 2024

8/10 Good

elizabeth

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The spa was amazing, had a pedicure and a massage. Those services were great and the hot pool is awesome. With the price of the room you’d imagine they give a discount off spa services but no coupons or anything. Beds were comfy.
Stayed 1 night in Sep 2024

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Paul, Mississauga

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to live.
Stayed 1 night in Sep 2024

8/10 Good

Les

Liked: Cleanliness, staff & service, room comfort
Good hotel
Good stay, hotel is a little tired but quite ok for a short stay.
Stayed 2 nights in Sep 2024

8/10 Good

ALBERT, HAZELWOOD

Stayed 1 night in Aug 2024

10/10 Excellent

Vivian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such friendly staff. Beautiful lodge and very clean!
Stayed 1 night in Aug 2024

8/10 Good

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Kendra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic stay and can’t wait to go back!
Stayed 1 night in Sep 2024

10/10 Excellent

Jody

Stayed 1 night in Aug 2024

4/10 Poor

Francine

Travelled with family
Disliked: Property conditions & facilities
Not sure if all the rooms are the same but room 465 was terrible. Very dark, old furniture and the worst part was the toilet was so close to the bathroom cabinet that you are practically sitting on top of the cabinet. Also, the lady who helped us check in was not very pleasant. We would not stay here again.
Stayed 1 night in Sep 2024

10/10 Excellent

Russell

Stayed 1 night in Aug 2024

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff
Stayed 1 night in Sep 2024

10/10 Excellent

Aida San

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Comfortable, pleasant, clean. Convenient location
Stayed 3 nights in Aug 2024

6/10 Okay

Maryum

Travelled with family
Disliked: Property conditions & facilities
Location is good. Rooms are small and expensive and bathroom smells like sewer and the faucet in the tub is loose and shower head is dirty
Stayed 2 nights in Aug 2024

10/10 Excellent

Yulia

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
It’s a little old but excellent location.
Stayed 3 nights in Aug 2024

8/10 Good

Aditya

Stayed 3 nights in Jul 2024

6/10 Okay

Alison

Travelled with partner
Liked: Cleanliness, property conditions & facilities
We stayed for 3 nights, it was a great location and the restaurant for dinner was good. Parking included which was excellent. The standard double room was a good size, the only downfall was cooling options. It was a warm few days, no a/c and with the window wide open it still didn’t cool down. Overall, good stay, walking distance (10 mins) to the mains area, we would stay again.
Stayed 2 nights in Aug 2024

4/10 Poor

Len

Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Kelsey

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property! We had a great stay and would definitely stay here again!
Stayed 2 nights in Aug 2024

10/10 Excellent

Tracy

Liked: Cleanliness
Stayed 2 nights in Aug 2024