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Banff Rocky Mountain Resort

3.0 star property

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Photo gallery for Banff Rocky Mountain Resort

Reception
BBQ/picnic Area
Junior Suite, 2 Queen Beds | Premium bedding, in-room safe, iron/ironing board, free WiFi
Indoor pool
Tennis court

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot tub
  • Bar
  • Pool

Explore the area

Map
1029 Banff Ave, Banff, AB, T1L1H8
  • Banff National Park Information Centre
    ‪5 min drive‬
  • Banff Lake Louise Tourism Bureau
    ‪5 min drive‬
  • Tunnel Mountain
    ‪9 min drive‬

Room options

View all photos for Condo, 1 Bedroom (with Kitchen)

Condo, 1 Bedroom (with Kitchen) | Premium bedding, in-room safe, iron/ironing board, free WiFi

Condo, 1 Bedroom (with Kitchen)

  • 32 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite (One Bedroom Wolf)

Suite (One Bedroom Wolf) | Premium bedding, in-room safe, iron/ironing board, free WiFi

Suite (One Bedroom Wolf)

  • 32 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Condo, 2 Bedrooms (with Kitchen)

Condo, 2 Bedrooms (with Kitchen) | Premium bedding, in-room safe, iron/ironing board, free WiFi

Condo, 2 Bedrooms (with Kitchen)

  • 59 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite (Two Bedroom Wolf)

Suite (Two Bedroom Wolf) | Living area | 43-inch LCD TV with cable channels, TV

Suite (Two Bedroom Wolf)

  • 59 sq m
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Junior Suite, 2 Queen Beds

Junior Suite, 2 Queen Beds | Premium bedding, in-room safe, iron/ironing board, free WiFi

Junior Suite, 2 Queen Beds

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Loft (Suite)

Loft (Suite) | Premium bedding, in-room safe, iron/ironing board, free WiFi

Loft (Suite)

  • 50 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

Banff Rocky Mountain Resort

Family-friendly hotel with 2 hot tubs and fitness centre
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and outdoor tennis courts are on-site.
Banff Rocky Mountain Resort offers 171 accommodations, which are accessible via exterior corridors and feature a safe and coffee/tea makers. Beds feature premium bedding. 43-inch LCD televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Banff hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

2 hot tubs are on site along with an indoor pool. Other recreational amenities include outdoor tennis courts and a fitness centre.

Children aged under 16 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Banff Rocky Mountain Resort's great location gets high marks from our customers. During your stay, you'll be within walking distance of Banff Off-Leash Dog Park. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the 2 hot tubs
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes 2 outdoor tennis courts, a gym and basketball
  • Guests really like the accommodation for the cleanliness and spaciousness
  • Just a 5-minute drive from Banff National Park Information Centre and a few minutes from Banff Lake Louise Tourism Bureau
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
As a guest of Banff Rocky Mountain Resort, you'll find 2 hot tubs, outdoor tennis courts, an indoor pool, and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre and 2 meeting rooms are available. Event space at this hotel measures 5000 square feet (465 square metres) and includes conference space. A terrace, barbecue grills, and a vending machine are also featured at the family-friendly Banff Rocky Mountain Resort. Free self parking is available.

This Banff hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 8:00 AM to 11:00 AM and at the weekend from 8:00 AM to 11:00 AM.
The Alpha Bistro – This family restaurant serves breakfast, dinner and light fare. A children's menu is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Ski shuttle nearby
  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Full breakfast available for a fee 8:00 AM to 11:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; CAD 11 to 23 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Alpha Bistro

Things to do

  • 2 hot tubs
  • 2 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Billiards/pool table
  • Gym
  • Indoor pool
  • Playground
  • Racquetball/squash
  • Ski passes
  • Ski storage

Family friendly

  • Arcade/game room
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • 5,000 square feet of conference space
  • Business centre

Outdoors

  • Barbecue grill
  • In a national park
  • In the mountains
  • Picnic area
  • Terrace

Accessibility

  • No lift

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in time starts at 4 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 30 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 11 to 23 per person
  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Banff Mountain Resort
Banff Resort
Banff Rocky
Banff Rocky Mountain
Banff Rocky Mountain Resort
Mountain Resort Banff
Resort Banff
Rocky Mountain Banff Resort
Rocky Mountain Resort
Rocky Mountain Resort Banff
Banff Rocky Mountain Hotel Banff
Banff Rocky Mountain Hotel

Banff Rocky Mountain Resort Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 923 out of 2261 reviews
Rating 8 - Good. 673 out of 2261 reviews
Rating 6 - Okay. 348 out of 2261 reviews
Rating 4 - Poor. 190 out of 2261 reviews
Rating 2 - Terrible. 127 out of 2261 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Nigel

Travelled with family
Disliked: Amenities
The furniture was outdated and worn out. The kitchen appliances were dated. The pool and dressing rooms were not clean with dirty towels all over the place. No shampoo or conditioner was left in the upstairs bathroom. The outside was very dark and poorly lit.
Stayed 3 nights in Dec 2024

8/10 Good

Jeanelle

Stayed 1 night in Dec 2024

6/10 Okay

Shreyas

Stayed 1 night in Sep 2024

10/10 Excellent

Chris

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 3 nights in Dec 2024

2/10 Terrible

Cassandra

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The sink leaked all over the floor. The bed was broken. The TV only has cable with a poor signal. The place was pretty dusty and not super clean. There was no frying pan or coffee filters.
Stayed 3 nights in Dec 2024

8/10 Good

Timothy

Travelled with family
Liked: Amenities
A nice time and a nice place. Always icy this time of year.
Stayed 2 nights in Dec 2024

8/10 Good

Dennis

Travelled with family
Liked: Cleanliness, staff & service, room comfort
A good stay
Good place to stay. About a 45 min walk or 3/4 min drive to the stores. Outdoor and indoor hot tub with pool. Lots of parking. Beds were comfortable. Tv's in the rooms were only about 24" but we were outside most of the time. Wasn't perfect and a little rough around the edges but good enough for us.
Stayed 4 nights in Dec 2024

8/10 Good

Bill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bedrooms were small about eighteen inches around three sides of the wall and the bed. Nice fireplace roomy dinning room and kitchen
Stayed 4 nights in Dec 2024

8/10 Good

Celielton

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service
I really like the surrounding area, specially to walk my dog.
Stayed 1 night in Dec 2024

10/10 Excellent

anwer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property and professional staff
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveller

Travelled with family
Disliked: Staff & service
Stayed 2 nights in Dec 2024

4/10 Poor

Daniel

Disliked: Cleanliness
We arrived at 330, hoping to get checked in a but early but understanding if we had to wait until 4. We didnt get into our rooms until 839 which was a huge damper on our plans that evening. Overall the place is run down. The pool is very dirty. We wont stay here again.
Stayed 2 nights in Dec 2024

10/10 Excellent

Michael, Red Deer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Lucinda

Travelled with family
Liked: Staff & service, amenities
I enjoyed the fireplace but they do not provide enough kindling to get it going. The price to stay was good but it showed in how dated the inside of the suite was, stains on curtains and the pool / hot tub was overrun with children and not very clean.
Stayed 2 nights in Dec 2024

6/10 Okay

Reid

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Quiet area away from downtown Banff. Older buildings that need some upkeep. If you do stay, ask for a top floor unit as I was on bottom floor and the noise from the unit upstairs was almost unbearable. Pool and hot tubs ok but again, needs updating. Outdoors bbq’s for guest use was nice
Stayed 2 nights in Dec 2024

8/10 Good

Erick

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Our suite had a sofa bed which needed to be replaced or the mattress changed cause my kids said it was very uncomfortable. They could feel the springs on their backs. Also the smoke alarm kept beeping through our first night. We thought the battery was low, contacted front desk, they sent someone over right away. That bight the stupid thkept beeping all through the night. No idea what the problem was. Besides that, everything else was good.
Stayed 2 nights in Dec 2024

8/10 Good

Flora

Travelled with family
The place was cozy but furnitures are old.
Stayed 2 nights in Dec 2024

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My daughter and I spent 2 nights in a one bedroom unit. Everything we needed was there. While it had a pull out sofa, the place was a bit small for 4 people.
Stayed 2 nights in Dec 2024

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

L.A.

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The pool dressing room. Filthy.. shower curtain doesn’t go to the bottom of tub so bathroom in room was soaked.. easy stuff to fix and maintain.. not great
Stayed 1 night in Dec 2024

8/10 Good

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Condos all with kitchens
Stayed 4 nights in Dec 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Banff
Great place. Outside downtown banff
Stayed 2 nights in Dec 2024

10/10 Excellent

ashley

Stayed 2 nights in Nov 2024

10/10 Excellent

Andrea

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024