See all properties

Moose Hotel And Suites

4.0 star property

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Moose Hotel And Suites

Room
Exterior
Front of property
Fitness facility
Room

Reviews

9.4 out of 10

Exceptional

Popular amenities

Explore the area

Map
345 Banff Ave, Banff, AB, T1L 1H8
  • Banff National Park Information Centre
    2 min walk
  • Banff Lake Louise Tourism Bureau
    2 min walk
  • Banff Legacy Trail
    5 min walk
  • Banff, AB (YBA)
    5 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Superior Hotel Room 2 Queen

Superior Hotel Room 2 Queen | Premium bedding, in-room safe, blackout curtains, iron/ironing board

Superior Hotel Room 2 Queen

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior One Bedroom Suite 1 King

Superior One Bedroom Suite 1 King | Premium bedding, in-room safe, blackout curtains, iron/ironing board

Superior One Bedroom Suite 1 King

  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Rooftop 2 Bedroom Suite

Rooftop 2 Bedroom Suite | Premium bedding, in-room safe, blackout curtains, iron/ironing board

Rooftop 2 Bedroom Suite

  • 75 sq m
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Rooftop 1 Bedroom Suite

Rooftop 1 Bedroom Suite | Premium bedding, in-room safe, blackout curtains, iron/ironing board

Rooftop 1 Bedroom Suite

  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior One Bedroom Suite 2 Queens

Superior One Bedroom Suite 2 Queens | Premium bedding, in-room safe, blackout curtains, iron/ironing board

Superior One Bedroom Suite 2 Queens

  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior King Hotel Room

Superior King Hotel Room | Premium bedding, in-room safe, blackout curtains, iron/ironing board

Superior King Hotel Room

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Property entrance

The Fox Hotel and Suites

Hot tub
Pet-friendly
Parking included
Free WiFi
4.3 out of 5, Excellent, (2069)
The price is CHF 117
for 1 room
includes taxes & fees
5 Jan - 6 Jan
The Fox Hotel and Suites

About this property

Moose Hotel And Suites

Banff hotel in Downtown District with 2 hot tubs and full-service spa
This smoke-free hotel features a full-service spa, an indoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a bar/lounge and a sauna are on-site.
Moose Hotel And Suites offers 174 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and coffee/tea makers. Beds feature premium bedding. 40-inch flat-screen televisions come with cable channels.

This Banff hotel provides complimentary wireless Internet access. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

2 hot tubs are on site along with an indoor pool. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Meadow Spa + Pools has 9 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a hot tub. The spa is open daily.
Moose Hotel And Suites's great location gets high marks from our customers. During your stay, you're just a quick walk from Banff National Park Information Centre. You'll find features such as free WiFi in public areas and free self-parking, plus a full-service spa. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the 2 hot tubs
  • Indulge with body wraps, facials or body scrubs at Meadow Spa + Pools
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and a sauna
  • Guests really like the accommodation for the cleanliness and spaciousness
  • 7 minutes by car from Upper Hot Springs and 9 minutes from Banff Gondola
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Moose Hotel And Suites offers its guests a full-service spa, 2 hot tubs, an indoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and a meeting room. Event space at this hotel measures 2000 square feet (186 square metres) and includes conference space. A fitness centre, spa services, and a vending machine are also featured at Moose Hotel And Suites. Free self parking is available.

This 4-star Banff hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 11 AM and at the weekend from 7:00 AM to 1 PM.
Moose Hotel And Suites has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Ski shuttle nearby
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Full breakfast available for a fee 7:00 AM to 11 AM on weekdays and 7:00 AM to 1 PM on weekends; CAD 8 to 20 for adults and CAD 8 to 20 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 2 spa tubs
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Ski passes
  • Ski storage

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2,000 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Firepit
  • In a national park
  • In the mountains
  • Outdoor furniture

Full-service spa

  • 9 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Bulk dispensers for toiletries
  • Dryer
  • Eco-friendly toiletries
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 8.00 to 20.00 for adults and CAD 8.00 to 20.00 for children
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Moose Hotel Banff
Moose Banff
Moose Hotel Suites
Moose Hotel And Suites Hotel
Moose Hotel And Suites Banff
Moose Hotel And Suites Hotel Banff

Moose Hotel And Suites Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1590 out of 2009 reviews" "
Rating 8 - Good. 298 out of 2009 reviews" "
Rating 6 - Okay. 70 out of 2009 reviews" "
Rating 4 - Poor. 33 out of 2009 reviews" "
Rating 2 - Terrible. 18 out of 2009 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Megan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ella was extremely helpful. All staff friendly. Amazing rooftop views and hot tubs!
Stayed 4 nights in Sep 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Architecture blends well with the natural surroundings of the area. Very friendly and helpful staff. Nice room.
Stayed 2 nights in Sep 2024

10/10 Excellent

Susan C

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was so perfect! It was adorable, had a fireplace in the room, was near the downtown, had easy parking, and the staff were all wonderfully helpful! The hot pools and sauna on the roof were a great feature. The only thing missing was free coffee in the lobby.
Stayed 5 nights in Sep 2024

2/10 Terrible

Anna

Stayed 1 night in Aug 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Maija

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great. For the cost, would have appreciated a few more personal touches, e.g. actual cream/ milk in mini fridge, enough robes for number of paid guests...
Stayed 1 night in Sep 2024

10/10 Excellent

Myungsoo

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Hichem

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Pretty nice hotel although it does need some up keeping maintenance. Tiles on top terrace with jacuzzis are loose, can result in injury. Some water pipe bursted when I was there on the 1st floor. Thank God noone was injured or anything. Overall, decent hotel.
Stayed 5 nights in Sep 2024

10/10 Excellent

Mohit, Bellevue

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Sep 2024

10/10 Excellent

Gail

Stayed 2 nights in Aug 2024

8/10 Good

GURBINDER

Travelled with family and small children
Liked: Amenities
There was no view from the room. Its in crowded area. I was expecting a nice view for price I paid for this.
Stayed 4 nights in Aug 2024

10/10 Excellent

Reid

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with excellent amenities in a great location
Stayed 1 night in Sep 2024

10/10 Excellent

Judith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, perfect location, staff very friendly assisted in all our inquiries, professional! Room perfect loved the fireplace option.
Stayed 7 nights in Sep 2024

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely, well maintained hotel.
Stayed 4 nights in Sep 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay!
I stayed for two nights and it was excellent! Loved the location very central. Also enjoyed the rooftop hot tubs with views. Highly recommend!
Stayed 2 nights in Sep 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Ichiro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean.Near town center.Absolutely recommendable to everybody
Stayed 2 nights in Sep 2024

8/10 Good

Diane

Liked: Amenities
We had a nice stay, it’s a wonderful place. The linen was good and we had good access to Wifi.
Stayed 3 nights in Sep 2024

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Gary, Lenoir

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I highly recommend this hotel for your stay in Banff
Stayed 3 nights in Sep 2024

8/10 Good

Simon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed here just for one night, the room was very nice but our room was located on the ground floor, the hallways were a little noisy at times and we could hear the street traffic but all in all a comfortable stay.
Stayed 1 night in Sep 2024

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Large rooms with nice amenities! Staff very friendly and helpful.
Stayed 2 nights in Sep 2024

10/10 Excellent

Carolyn, Crystal Lake

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Loved this hotel. Great service and great location. Would come back here again.
Stayed 2 nights in Aug 2024

10/10 Excellent

Feng

Stayed 2 nights in Aug 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
One of our favourite features of this hotel is the two large outdoor hot tubs and sauna. There's lots of other nice looking hotels in Banff, but their hot tubs are typically indoors and much smaller than the two at the Moose. The regular rooms with the King bed are nice, but our favourite so far was the bigger two room unit we stayed in last December for my partner's 50th. We liked that room so much that we've booked it again for her birthday this year.
Stayed 2 nights in Jul 2024