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Mount Royal Hotel

3.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Mount Royal Hotel

Outdoor spa tub
Executive lounge
Lunch, dinner, brunch served; American cuisine
Centennial Room (2 Queen) | Hypo-allergenic bedding, in-room safe, iron/ironing board
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Laundry
  • Breakfast available

Explore the area

Map
138 Banff Avenue, Banff, AB, T1L 1A7
  • Banff Lake Louise Tourism Bureau
    ‪4 min walk‬
  • Banff National Park Information Centre
    ‪4 min walk‬
  • Minnewanka Loop / Lake Johnson
    ‪4 min walk‬
  • Banff, AB (YBA)
    ‪9 min drive‬

Room options

View all photos for Centennial Room (1 King)

Hypo-allergenic bedding, in-room safe, iron/ironing board

Centennial Room (1 King)

  • 19 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Centennial Room (2 Queen)

Hypo-allergenic bedding, in-room safe, iron/ironing board

Centennial Room (2 Queen)

  • 20 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room (Heritage)

Hypo-allergenic bedding, in-room safe, iron/ironing board

Room (Heritage)

  • Sleeps 2
  • 1 King Bed

View all photos for Room Selected at Check In

Hypo-allergenic bedding, in-room safe, iron/ironing board

Room Selected at Check In

  • Mountain view
  • Sleeps 3
  • 1 Single Bed

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Exterior

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About this property

Mount Royal Hotel

Mountain ski retreat with 2 hot tubs and restaurant
After a day on the slopes, return to dine at the restaurant and drink at the bar/lounge. Additional amenities at Mount Royal Hotel include ski storage and a rooftop terrace. Housekeeping is available on request.
Mount Royal Hotel offers 133 accommodations with a safe and coffee/tea makers. LCD televisions come with cable channels. Bathrooms include bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on a daily basis.

2 hot tubs are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Mount Royal Hotel's great location. During your stay, you're just a quick walk from Canada House Gallery. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Enjoy American cuisine while dining at Brazen
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes 2 hot tubs -
  • Guests really like the accommodation for the comfy beds and cleanliness
  • Just a 4-minute walk from Banff Lake Louise Tourism Bureau and 4 minutes on foot from Banff National Park Information Centre
  • Airport and ski shuttle service available for a fee
Getting to the slopes is a breeze with this mountain hotel's ski shuttle (surcharge). When the sun goes down, sip après-ski drinks in the hotel's bar.

There's a restaurant on site. A computer station is on site and WiFi is free in public spaces. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Banff hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 1:00 PM.
Brazen – This restaurant specialises in American cuisine and serves brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
The Cascade Lounge – On-site bar. Open daily.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 9:00 AM to 10:00 PM at scheduled times
  • Ski shuttle (surcharge)
  • Uncovered parking on site (CAD 10 per night)
  • Limited on-site parking
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 1:00 PM for a fee: CAD 17 to 22 for adults and CAD 10 to 10 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Brazen
  • The Cascade Lounge

Things to do

  • 2 spa tubs
  • Bicycle storage
  • Library
  • Ski storage
  • TV in common areas

Family friendly

  • Free cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 2:00 AM

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: CAD 2 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 17 to 22 for adults and CAD 10 to 10 for children
  • Airport shuttle fee: CAD 71 per person (one-way)
  • Airport shuttle fee per child: CAD 35 (one-way), (up to 15 years old)
  • Uncovered self-parking fee: CAD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Mount Royal Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

Property is also known as

Hotel Mount Royal
Mount Royal Banff
Mount Royal Hotel
Mount Royal Hotel Banff
Royal Mount Hotel
Mount Royal Hotel Hotel
Mount Royal Hotel Banff
Mount Royal Hotel Hotel Banff

Mount Royal Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 849 out of 1332 reviews" "
Rating 8 - Good. 321 out of 1332 reviews" "
Rating 6 - Okay. 108 out of 1332 reviews" "
Rating 4 - Poor. 33 out of 1332 reviews" "
Rating 2 - Terrible. 21 out of 1332 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Right in the heart of Banff. Staff were very nice.
Stayed 2 nights in Oct 2024

10/10 Excellent

Joseph

Travelled with partner
Liked: Staff & service
Easy access to downtown and friendly staff , good restaurant
Stayed 1 night in Nov 2024

4/10 Poor

Mireille

Travelled with group
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
We were a group of 8. Our friends found a bed bug in their room. We were asked to leave the hot tub after only a few minutes / they said max 4 despite the hot tub available to hold 10. There was nobody else waiting. The staff also forgot to give us liquor tokens. Second year in a row. Next year we will find a better place to stay. We hope that the manager will credit our friends with at minimum a free stay to compensate for their troubles.
Stayed 1 night in Nov 2024

8/10 Good

Brian, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities
Need more parking
Stayed 1 night in Nov 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Sean

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great there.
Stayed 1 night in Oct 2024

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in the centre of Banff.
A really great stay in the centre of Banff. Good access to the centre, the bus to sulphur mountain and beyond- and knowledgeable staff who provided a timetable when asked for advice.
Stayed 2 nights in Oct 2024

10/10 Excellent

Blaire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy rooms and enjoyed the outdoor hot tub. Excellent location plus amazing mountain views!
Stayed 3 nights in Oct 2024

10/10 Excellent

Lauren

Liked: Staff & service, property conditions & facilities, room comfort
Location, location, location
Amazing location right on the main strip of Banff! Each room has Nespresso coffee in the morning and beautiful views from the rooftop hot tub.
Stayed 2 nights in Oct 2024

10/10 Excellent

Nicolette

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, good location, clean.
Stayed 4 nights in Oct 2024

10/10 Excellent

Megan Louise

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Oct 2024

10/10 Excellent

Ketsia

Liked: Cleanliness, staff & service, property conditions & facilities
I had the absolute best time staying at Mount Royal!! Like i loved it! Beautiful and the rooftop hot tub is the icing on the cake! And don’t even get me started about their restaurant, Brazen!! I’ve never stayed at a hotel with a restaurant that good. I ate there all but one night that I was in Banff. I was on a solo trip and the restaurant staff was super friendly when i was there, made it feel like there were eating with me. I could go on and on but if you need a sign to book this hotel, this is it, I tend to be picky too. Banff is already so beautiful in itself but staying here will only amplify your experience!
Stayed 4 nights in Oct 2024

10/10 Excellent

Muriel

Very good
Stayed 1 night in Oct 2024

10/10 Excellent

megan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
such a beautiful hotel, staff was so kind and it was perfectly located!
Stayed 2 nights in Oct 2024

10/10 Excellent

Subaita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

8/10 Good

Shannon

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Great location!!
Stayed 3 nights in Oct 2024

10/10 Excellent

Shelley

Stayed 4 nights in Sep 2024

10/10 Excellent

Jaret

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Ron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice right in middle of town. Great room and shower
Stayed 1 night in Oct 2024

10/10 Excellent

Chloe

Stayed 4 nights in Oct 2024

8/10 Good

Natasha

Stayed 2 nights in Sep 2024

10/10 Excellent

Clare

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in the centre of everything
Fabulous hotel in the center of everything. Hot tubs were a lovely touch, would stay here again!
Stayed 2 nights in Oct 2024

8/10 Good

Tatiana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at this hotel. The location is perfect as it’s on the main street of downtown Banff and you can walk everywhere. The only little negatives is that there are a few stairs in the middle of the hallway so we couldn’t use luggage cart all the way to our room. We had a lot of luggage and we had to bring it down the stairs and do multiple trips to the room. The room was quite small and the tv was on the side of the bed instead of in front. It was not a big deal but inconvenient. Would stay there again on my next trip to Banff though. Very friendly and helpful staff.
Stayed 3 nights in Oct 2024

8/10 Good

Byron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the heart of Banff
Stayed 1 night in Oct 2024

8/10 Good

Matthew J, Elk Grove

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have seen people complain about having to walk a far distance to their rooms inside the hotel. Give me a break. Is it wonky? Yes! But it’s a room you rent for a few days. Deal with it. Perfect spot. Right in the end of busy Banff. Everything is walkable. Clean. Super friendly staff. When I come back In the spring I’ll be staying here.
Stayed 4 nights in Oct 2024