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The Elk & Avenue Hotel

3.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for The Elk & Avenue Hotel

Front of property – evening/night
Down duvets, desk, laptop workspace, blackout curtains
Lobby sitting area
Lobby
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Bar
  • Laundry
  • Pet-friendly

Explore the area

Map
333 Banff Ave, Banff, AB, T1L1B1
  • Banff National Park Information Centre
    ‪1 min walk‬
  • Banff Lake Louise Tourism Bureau
    ‪1 min walk‬
  • Banff Legacy Trail
    ‪3 min walk‬
  • Banff, AB (YBA)
    ‪7 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds Pet Friendly

Down duvets, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds Pet Friendly

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Loft

Standard Loft | Down duvets, desk, laptop workspace, blackout curtains

Standard Loft

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed (Pet Friendly)

Down duvets, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed (Pet Friendly)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Down duvets, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Down duvets, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

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About this property

The Elk & Avenue Hotel

Hotel with a sauna, steps from Banff Lake Louise Tourism Bureau
Along with a restaurant, this smoke-free hotel has a bar/lounge and a sauna. WiFi in public areas is free. Other amenities include a coffee shop/cafe, Access to hot tub and self parking. Housekeeping is available on request.
The Elk & Avenue Hotel offers 162 air-conditioned accommodations with coffee/tea makers and a hairdryer. Beds feature down duvets. 37-inch LCD televisions come with cable channels. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a ceiling fan and blackout curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include Access to hot tub and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The Elk & Avenue Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Banff National Park Information Centre. Free WiFi in public areas, a restaurant and a bar are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a sauna
  • Guests have great things to say about the central location and the convenient parking
  • Steps from Banff Lake Louise Tourism Bureau and 14 minutes on foot from Banff Centre for Arts and Creativity
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
The Elk & Avenue Hotel offers its guests Access to hot tub and a sauna. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A vending machine, multilingual staff, and gift shops/newsstands are also featured at The Elk & Avenue Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Banff hotel is smoke free.

Farm & Fire – On-site restaurant.
Good Earth – On-site coffee shop. Open daily.

Languages

English, French, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Ski shuttle nearby
  • Covered parking on site (CAD 10 per day)
  • Limited on-site parking
  • Onsite parking options include a garage

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Farm & Fire
  • Good Earth

Things to do

  • Sauna
  • Shopping
  • Ski storage
  • Spa tub
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • In a national park
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 37-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Composting
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 24 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 50 per accommodation, per night
  • Service fee: CAD 2 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: CAD 10 per day
  • Pet fee: CAD 25 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
This property uses solar energy
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Banff International
Elk Avenue Hotel Banff
Hotel Banff International
Elk Avenue Hotel
Elk Avenue Banff
The Elk Avenue Hotel
The Elk Avenue Hotel
The Elk & Avenue Hotel Hotel
The Elk & Avenue Hotel Banff
The Elk & Avenue Hotel Hotel Banff

The Elk & Avenue Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 958 out of 1548 reviews" "
Rating 8 - Good. 363 out of 1548 reviews" "
Rating 6 - Okay. 159 out of 1548 reviews" "
Rating 4 - Poor. 39 out of 1548 reviews" "
Rating 2 - Terrible. 29 out of 1548 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Amabel Noce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Leticia E

Travelled with family
Liked: Cleanliness, staff & service, amenities
The location was perfect, the restaurant Farm & Fire serves delicious food, and the Good Earth Coffeehouse's drinks were good. The staff was friendly and helpful. I was disappointed about the rooms that we have reserve since February, I reserve 2 double bed rooms and I was given two rooms with a view to a wall, the rug of one of the rooms had stained spots everywhere. As soon as I went into the room it felt dirty and stinky because of the carpet.
Stayed 6 nights in Oct 2024

10/10 Excellent

Robyn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff was extremely kind. Very convenient location to everything, had parking included, room clean, basic needs met. The pool areas were closed for maintenance & we had no view but a building wall so that’s only reason not 5 star but absolutely would stay there again. Had room with loft so it was nice to have a separate living area to visit with friends other than in room with beds
Stayed 2 nights in Oct 2024

10/10 Excellent

Laurie

Close proximity to restaurants, can walk anywhere.
Stayed 2 nights in Oct 2024

4/10 Poor

Jae, Merrillville

Disliked: Cleanliness, property conditions & facilities
Room condition is old and heating system wasn't working properly. Room carpets were dirty.
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Vidousha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is situated in a very nice area with a variety of food around.
Stayed 5 nights in Oct 2024

8/10 Good

Allan

Stayed 2 nights in Oct 2024

2/10 Terrible

Dennis

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I accidentally booked the wrong day. They would not rebook as the day was after the check in time. I would need a Time Machine as the booking was placed after check in. They stubbornly stuck to their no cancellation policy even though all I wanted to do was to change the booking to the actual date of my trip. I will definitely NOT be attending or recommending this property to anyone. By charging me full rate for a room I never even checked into instead of just adjusting the dates I am certain that the money they charged me will not begin to outweigh the amount of future lost business due to their bad attitude towards customers.
Stayed 1 night in Oct 2024

6/10 Okay

Tho

Liked: Cleanliness, amenities
I booked 5 nights at this hotel. The first day checked in, my swiping card to access to room was not working. 3 days later, again, I had to ask to activate my access card again. I have to reactivate my card twice. Not happy because I had long days after long tours, and had to get back downstairs to wait for card reactivation
Stayed 5 nights in Oct 2024

6/10 Okay

Danielle

Travelled with family
Liked: Staff & service
The rooms need to be fixed up a bit. It was clean but just outdated. We could hear everyone in the rooms near us. No gym or pool which would have been a nice addition. The staff were the highlight. Everyone was lovely.
Stayed 2 nights in Oct 2024

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Kindness of Strangers
Our stay was wonderful. Squeaky clean room and bathroom, very comfortable bed, good amenities. The very best, however, was the service the concierge, Matthew, offered us. He personally helped to ameliorate the frustrating situation created when our bus service, Rider, abandoned us in a small mountain town with no transportation services during a snowstorm. Matthew so kindly reworked our reservation without taking advantage of our situation. When we did arrive in Banff, we had an easy check-in to a lovely and comfortable room.
The Weather
The Welcome
Stayed 2 nights in Oct 2024

8/10 Good

Vicki

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property at a reasonable price. The beds and pillows were very comfortable.
Stayed 1 night in Oct 2024

2/10 Terrible

Bernie

Stayed 1 night in Oct 2024

2/10 Terrible

vivek

Disliked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

The bao

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff are so nice
Stayed 1 night in Oct 2024

6/10 Okay

Annaliza Bustos

Stayed 4 nights in Oct 2024

8/10 Good

Lloyd

Liked: Cleanliness, staff & service, property conditions & facilities
Great location downtown close to everything. They have a parking garage which is great if you have a car.
Stayed 5 nights in Oct 2024

8/10 Good

lucie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Well situated so it is easy to walk downtown. Nice to have a Good Earth accessible from the hotel.
Stayed 2 nights in Oct 2024

6/10 Okay

Kathleen

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Dawn, Sturgeon County

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
Bedding / bed very comfortable. Clean room. Disappointed that the jacuzzi and sauna were not working and no parking had to park 4 blocks away and then had to make sure to go and pay by 8am to make sure you don’t get a ticket. Parking is $18 for 3 hrs! If you have a truck you can’t park on-site. If you have a car it’s good only $5 first come first serve. Not impressed by that.
Stayed 1 night in Oct 2024

10/10 Excellent

Emily

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property and the location is perfect. Very close to the shuttle stop and downtown.
Stayed 3 nights in Oct 2024

8/10 Good

Kathryn

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service
Friendly staff and nice amenities. Rooms were clean and beds were very comfortable. We were disappointed that the hot tub was not working (we booked specifically for a place with a hot tub).
Stayed 2 nights in Oct 2024

10/10 Excellent

Brandy

Liked: Cleanliness, staff & service
Great location in Banff, was disappointing that their hot tub was closed.
Stayed 2 nights in Oct 2024

10/10 Excellent

Louis

Stayed 4 nights in Oct 2024