Emporium Suites by Chatrium

5.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Emporium Suites by Chatrium

Cleanliness standards
Point of interest
Couples treatment room(s), body treatments, aromatherapy
Outdoor pool
Point of interest

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Spa
  • Room service
  • Gym
  • Breakfast available
  • Parking included

Explore the area

Map
622 Sukhumvit Soi 24, Bangkok, Bangkok, 10110
  • Emporium
    1 min walk
  • Benchasiri Park
    1 min walk
  • EmSphere Shopping Center
    3 min walk
  • Bangkok (BKK-Suvarnabhumi Intl.)
    40 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

One Bedroom Suite

  • 95 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Three Bedroom Premier Suite

  • 200 sq m
  • City view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Single Beds

Grand Deluxe King

  • 65 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Two Bedroom Suite

  • 135 sq m
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

One Bedroom Deluxe Suite

  • 115 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Two Bedroom Executive Suite

  • 135 sq m
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

Deluxe King

  • 55 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Grand Deluxe Twin

  • 65 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

Executive Deluxe Twin

  • 80 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

Executive Deluxe King

  • 80 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Two Bedroom Terrace Suite

  • Sleeps 5
  • 1 King Bed and 2 Single Beds

Luxury Penthouse

  • 550 sq m
  • City view
  • Sleeps 6
  • 1 Double Bed, 2 Single Beds and 1 Queen Bed

Similar properties

About this property

Emporium Suites by Chatrium

Luxury Bangkok hotel connected to a shopping centre, steps from Emporium
Along with a full-service spa, this hotel has a restaurant and 2 bars/lounges. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a sauna and a coffee shop/cafe are on-site. Change of towels is available on request
Emporium Suites by Chatrium offers 149 accommodations with laptop-compatible safes and complimentary dressing gowns. This Bangkok hotel provides complimentary wired and wireless Internet access. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include baths or showers, slippers, bidets and complimentary toiletries. Additionally, rooms include a hairdryer and blackout curtains. An iron/ironing board, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.
Recreational amenities at the hotel include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Thann Spa has 8 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Emporium Suites by Chatrium. During your stay, you'll be connected to a shopping centre and just a quick walk from Emporium. You'll find features such as free WiFi in public areas and free self-parking, plus 2 bars.
  • Free WiFi
  • Free self-parking
  • Enjoy Chinese cuisine and garden views while dining at The Emporia Restaurant
  • Buffet breakfast served daily for a fee
  • Treat yourself to body scrubs, body treatments or Swedish massages at Thann Spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a steam room and a sauna
  • Steps from Emporium and Benchasiri Park
  • Airport shuttle service available for a fee
Emporium Suites by Chatrium offers its guests a full-service spa, a sauna, and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre, 5 meeting rooms, and limo/town car service. Event space at this hotel measures 2400 square feet (223 square metres) and includes conference space. Spa services, multilingual staff, and tour/ticket assistance are also featured at the luxury Emporium Suites by Chatrium. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 5-star Bangkok hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10:30 AM.
The Emporia Restaurant – Overlooking the garden, this restaurant specialises in Chinese cuisine and serves breakfast, lunch and dinner. Reservations are required.
Lobby Lounge – This lobby lounge specialises in local and international cuisine and serves lunch and dinner. A children's menu is available. Open daily.
Pool Bar – This poolside bar specialises in local and international cuisine and serves lunch and dinner. A children's menu is available. Open daily.
Late-night fare is available from 24-hour room service.

Languages

English, Japanese, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Free secured self parking on site

Food and drink

  • Daily buffet breakfast available 6 AM to 10:30 AM for a fee: THB 730 for adults and THB 365 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Lobby Lounge
  • Pool Bar
  • The Emporia Restaurant

Things to do

  • Designer stores
  • Fitness classes
  • Full-service spa
  • Gym
  • Sauna
  • Shopping centre
  • Steam room
  • Yoga classes

Family friendly

  • Baby bath
  • Baby toys
  • Grocery/convenience store
  • Highchair
  • In-room babysitting
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2,400 square feet of conference space
  • 5 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Garden
  • In a nature reserve
  • Outdoor furniture

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Reflexology
  • Spa open daily
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Magnifying mirror
  • No lift
  • Smooth flooring in public areas
  • Wheelchair accessibility
  • Wheelchair-width doorways

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Minibar
  • Restaurant dining guides

More

  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: THB 1000 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately THB 730 for adults and from THB 365 for children
  • Airport shuttle fee: THB 2400 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Long-term renters welcome
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Emporium Suites by Chatrium offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

We should mention

  • This hotel caters to LGBTQ+ guests.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chatrium Emporium
Chatrium Emporium Suites
Emporium Chatrium
Emporium Suites
Emporium Suites Chatrium
Emporium Suites Chatrium Bangkok
Emporium Suites Chatrium Hotel
Emporium Suites Chatrium Hotel Bangkok
Bangkok Emporium Hotel
Emporium Hotel Bangkok
Emporium Suites By Chatrium Hotel Bangkok
Bangkok Emporium Hotel
Emporium Hotel Bangkok

Emporium Suites by Chatrium Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 489 out of 1002 reviews" "
Rating 8 - Good. 365 out of 1002 reviews" "
Rating 6 - Okay. 103 out of 1002 reviews" "
Rating 4 - Poor. 34 out of 1002 reviews" "
Rating 2 - Terrible. 11 out of 1002 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Hyuntai

Stayed 1 night in Sep 2024

10/10 Excellent

Jagga

Travelled with family
Liked: Cleanliness, staff & service
My absolutely favorite hotel woth location and service on sukhumvit. Cleaniness is excellent servcie is beyond awesome.
Stayed 6 nights in Sep 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Old but spacious
The staff is helpful but not friendly. The room is pretty dated but clean and spacious. We like to stay here because of the location and they have nice big gym. I didn’t get the room upgrade as promised on the website.
Stayed 2 nights in Aug 2024

10/10 Excellent

Robert J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Cary, Laguna Niguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Replace stayed there a few times. The only bad thing was two of the three elevators were working is very slow to go up to your room and back down to the lobby.
Stayed 5 nights in Aug 2024

4/10 Poor

Anushree

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not so good . Had to keep waiting for the lift for very long every time we wanted to go down or come . Housekeeping not very good . I have stayed here earlier but this time was not a great experience.
Stayed 4 nights in Aug 2024

10/10 Excellent

Cary, Laguna Niguel

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great house keeping staff
Stayed 9 nights in Aug 2024

10/10 Excellent

Mel

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Amy

Liked: Cleanliness, room comfort
Not a 5 star. Expect service issues.
My stay started off terrible but improved. I had emailed and asked a ton of questions before booking the hotel. I arrived late at night bevause of my flight arrival time. They knew of my arrival time. When I get there Iwas assigned a room on the 35th floor. I noticed the elevator was painfully slow and without air conditoning. As the doors open off the elevator I notice the strong stench of ciggerette smoke. I then open the room and it stinks of ciggerettes. I wont even put my things down and proceeed back to the elevator area and wait 7 minutes for an elevator because only 2 of the 3 are working. It turns out they neglected to mention in my numerous questions about any remodeling going on that the elevators are being replaced until October 2024. I go back down exhausted and sweaty and the front desk attendant informs me they no longer have any of the room type I booked except smoking rooms. Am I offered a complimentary upgrade ? Of course not. I am offfered a down grade for the same price. I agree to sleep there one night as it was late and my reservation was for a week but said I wouldn't stay there the full week. I was assured not a problem and talk to the front desk in the morning. It was a problem and I had to argue and I lost the entire next day having to argue why they needed to move me..Its not 5 star service. I had numerous service issues the entire stay. The concierge will not help you with anything relevant. Housekeeping is good. Location good. Service not good.
Stayed 7 nights in Jul 2024

4/10 Poor

Aakriti

Stayed 5 nights in Jul 2024

8/10 Good

Tareen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok but…..
Great location but smelly carpets and long lines for the elevator . Be ready to wait at least 15-30 mins for each elevator !
Stayed 5 nights in Jul 2024

10/10 Excellent

Celine

Stayed 5 nights in Jul 2024

10/10 Excellent

Yoshikazu, Katsushika

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed at a suit room. In-room wash and dry laundry machine was very convenient for a week long stay and ready for next destination. Good stay for family vacation.
Stayed 6 nights in Jul 2024

10/10 Excellent

Abdulla

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 14 nights in Jun 2024

6/10 Okay

Sin Ming Daisy

Travelled with partner
Liked: Cleanliness
Washroom is old, some dripping sound which is a little irritating, generally it takes a long time waiting for the lift (5-10min), in the morning, the lift doesn't always stop at the level we stay, not enough signs inside the mall /at BTS station to show directions to suites
Stayed 4 nights in Jun 2024

10/10 Excellent

Apekshya

Stayed 3 nights in Jun 2024

10/10 Excellent

Onsurang

Stayed 4 nights in Jun 2024

10/10 Excellent

Luke

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Shaheen

Liked: Cleanliness, amenities, property conditions & facilities
My stay was excellent and I would recommend the hotel to anyone wanting approximately from everything. One downside is breakfast ends at 10:30 which is normal. I got there at 10:10-10:15 and one of the staff did not like it and mentioned that it is now 10:30 which was not and even if, I already came before.

8/10 Good

Wei Min

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

A

Stayed 7 nights in Mar 2024

8/10 Good

DELIA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Only one I did not give you good score. Terrible room dining food. I ordered Japanese breakfast. Always not available. Should be improved dining quality.
Stayed 5 nights in Mar 2024

10/10 Excellent

KEVIN

Stayed 1 night in Mar 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Location winner
Great location…I do wish they would have softer beds, but room size is good. Breakfast not so great. Staff friendly and always helpful.
Stayed 2 nights in Mar 2024

10/10 Excellent

Janet

Stayed 2 nights in Feb 2024