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Rating 10 - Excellent. 449 out of 1000 reviews" "
10 - Excellent
449
Rating 8 - Good. 372 out of 1000 reviews" "
8 - Good
372
Rating 6 - Okay. 111 out of 1000 reviews" "
6 - Okay
111
Rating 4 - Poor. 41 out of 1000 reviews" "
4 - Poor
41
Rating 2 - Terrible. 27 out of 1000 reviews" "
2 - Terrible
27
8.8/10
Cleanliness
8.8/10
Staff & service
8.2/10
Amenities
8.2/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
8/10 Good
HUI LEONG
6 Sept 2024
HUI LEONG
Stayed 1 night in Sep 2024
4/10 Poor
Robert
5 Sept 2024
Disliked: Property conditions & facilities
Not a 5 star hotel. Bathroom not updated. Tub drained so slow. Room sercice undershelming. And loud construction site outside my window. I would not return.
Robert
Stayed 2 nights in Sep 2024
8/10 Good
Mark
27 Aug 2024
Liked: Cleanliness, staff & service, room comfort
Great 2-Night stay
This was a comfortable stay, I do feel the property as a whole needs a refresh as it’s a bit old. The service was fantastic and the room service was quick.
We stayed two nights and it was an amazing experience for the end of our three week Thailand holiday.
Would recommend and stay again.
Lea
Stayed 2 nights in Aug 2024
8/10 Good
Lalita, Turua
Travelled with partner
14 Aug 2024
Liked: Staff & service
We stayed at this hotel for 13 nights early August. We booked a corner room. We arrived in the very early hours of the morning so just wanted somewhere to sleep after 18 hours travel. Bed was comfy. Aircon did not work and the floor was sticky (hard floor) Our booking included a free upgrade but we weren't offered one.
Next morning we had showers and found the water went out all over the bathroom floor. Went down our included breakfast which was good and quite a few choices and nice restaurant. Staff there were all lovely and helpful.
After breakfast we went to reception to change our room. The lovely staff member there showed up a couple of rooms - one had working aircon, carpet and a shower that looked like it would leak water over the floor so we moved to it. The view outside was a construction site but it was interesting to watch the goings on so didn't bother us.
They have a shuttle which we made use of but it only went a few times a day to shopping malls and mrt. Mrt was about a 10min walk away so not too far. Also a 7Eleven store just next to hotel, and a Burger King 5 minutes walk away behind a petrol station.
The hotel is a tired looking and could do with a make-over otherwise it served our purpose and we enjoyed our stay.
I had a pleasant 4 week stay at the Grand Mercure Bangkok Atrium. The staff was professional and friendly and they took care of the few problems that I encountered. Overall, I was pleased with this hotel.
Phannee
Stayed 27 nights in Jul 2024
8/10 Good
ZEBA
4 Aug 2024
ZEBA
Stayed 3 nights in Jul 2024
8/10 Good
kongkiat
25 Jul 2024
Liked: Amenities
it is a good price hotel
kongkiat
Stayed 4 nights in Jul 2024
8/10 Good
Al
Business traveller
24 Jul 2024
Liked: Cleanliness, staff & service
Not all elevators working. Pervasive smell in elevators.
The hotel is good
our stay was great
Breakfast was not bad not and has limited collection for Arabic food
Indians are too much in the hotel and they were noisy and not they were not treated others in proper way
Mohammed
Stayed 6 nights in Jul 2024
6/10 Okay
Elizabeth
Travelled with family
17 Jul 2024
Disliked: Cleanliness
Nice pool but construction next door was noisy and cleanliness could have been better. Overall an ok place to stay if you want easy access to BKK airport.
Hotel very tired. In need of complete refurb. Damp smell in corridors. Run down neighborhood with construction about to start between the hotel and the main road. Plus the usual fake taxi driver out front trying to scam the tourists. Positives… All staff really nice and the buffet breakfast was great.
This would be a 5 star review if it wasn't for my room light flicking on after I turned it off and would need to do it 4 or 5 times just for it to work but other than that nice place.