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Mercure Banjarmasin

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Banjarmasin

Outdoor pool
Exterior
Lobby
Outdoor pool
Lobby

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
  • Pool
  • Spa
  • Breakfast available
  • Air conditioning
  • Gym

Explore the area

Map
Jl Achmad Yani Km 2 N 98, Banjarmasin, South Kalimantan, 70232
  • Duta Mall
    3 min walk
  • Masjid Raya Sabilal Muhtadin
    3 min drive
  • Meratus Mountains
    4 min drive
  • Banjarmasin (BDJ-Syamsudin Noor)
    38 min drive

Room options

About this property

Mercure Banjarmasin

Luxury hotel connected to a shopping centre in Banjarmasin with a fitness centre
An outdoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. Additionally, a bar/lounge, a poolside bar and a sauna are on-site.
Mercure Banjarmasin offers 180 air-conditioned accommodations with minibars and a safe. Cable televisions are provided. Fridges and coffee/tea makers are provided. Bathrooms include a shower with a rainfall showerhead, bidets, complimentary toiletries and hairdryers.

This Banjarmasin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.
Guests can pamper themselves by indulging in the on-site spa services. Services include hot stone massages, facials, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology.
With your stay at Mercure Banjarmasin, you're connected to a shopping centre and just a quick walk from Duta Mall. An outdoor pool, a restaurant and a gym are available.
  • Free WiFi
  • Options for a bite to eat or a refreshing drink include a coffee shop, a restaurant, a poolside bar and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym and a sauna
  • Steps from Duta Mall and a 3-minute drive from Masjid Raya Sabilal Muhtadin
  • Airport shuttle service available for a fee
Mercure Banjarmasin offers its guests a kids' pool, an outdoor pool, a sauna, and a fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge.

Business amenities include a business centre and meeting rooms. Spa services, barbecue grills, and gift shops/newsstands are also featured at the luxury Mercure Banjarmasin. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

This 5-star Banjarmasin hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10 AM.
D Lotus – This restaurant serves breakfast, lunch and dinner. Open 24 hours.
Pure Pleasure – This lobby lounge only serves light fare.
24-hour room service is available.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Parking on site (surcharge)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 10 AM for a fee: IDR 110,000 for adults and IDR 55,000 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • D Lotus
  • Pure Pleasure
  • Sante

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • Sauna

Family friendly

  • Babysitting
  • Children's pool
  • Cot (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden

Spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 17

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Mercure Banjarmasin

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for IDR 400000.0 per night.
  • Cots (infant beds) are available for IDR 300000.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately IDR 110000 for adults and from IDR 55000 for children
  • Airport shuttle fee: IDR 150000 per vehicle (one way)
  • Crib (infant bed) fee: IDR 300000.0 per day
  • Rollaway bed fee: IDR 400000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Mercure Banjarmasin offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Mercure Banjarmasin
Mercure Hotel Banjarmasin
Mercure Banjarmasin Borneo
Mercure Banjarmasin Hotel
Mercure Banjarmasin Kalimantan
Mercure Banjarmasin Hotel
Mercure Banjarmasin Banjarmasin
Mercure Banjarmasin Hotel Banjarmasin

Mercure Banjarmasin Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 10 out of 39 reviews" "
Rating 8 - Good. 21 out of 39 reviews" "
Rating 6 - Okay. 3 out of 39 reviews" "
Rating 4 - Poor. 4 out of 39 reviews" "
Rating 2 - Terrible. 1 out of 39 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

10/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Edyana

Business traveller
Stayed 1 night in Nov 2021

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Room smells terrible
The worst mercure chain in Indonesia. I’m a bss traveler and I stayed in many mercure hotels all over. Day 1 : checked in at 7 pm and had to wait for 45 mins for my room. Inside it smells weird but too tired to complain Day 2 : found 1 roach in the cupboard the room smells terrible Day 3 : found another mini roach inside the bathroom Day 4 : checked out ASAP I would change hotels if I have the time. I was just too tired and couldn’t argue that’s why I stayed. Seriously not recommended
Stayed 4 nights in Jun 2021

10/10 Excellent

Edyana

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

8/10 Good

Winifred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

markhoward, Portsmouth uk

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time I have stayed here and always for more than 2 weeks ,location is perfect being at the shopping centre . The room is perfect , good bathroom , good bed , AC and TV all good , Gym and pool both very good . The staff are the best . My only issue is that the hotel shares the access ramp with the shopping centre car park and on the weekend it can take 20 minutes just to get up and down the access ramp . and my driver has to pay just to drop and pick me up , the hotel really needs its own access ramp and extra parking and drop off and pick up should be quick and easy and free .
Stayed 14 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfied stay
Clean room equipped with amenities
Stayed 2 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017

4/10 Poor

Bernie, Canberra

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel attached to shopping mall
Really wanted to like We arrived at hotel at 7pm and our room wasn't ready. Reception staff called to have the room made up. They told us 15 minutes and to wait in lounge area in lobby, however no one came to advise us if the room was ready. After 30 mins we approached the reception desk and they acted like we had just arrived. Given the letter left under our door later that night stating the hotel was at full occupancy we are unsure if we even got the room we paid for. Room was spacious bed was comfortable however the bathroom was not set up well. With the shower in the bath the bathroom floor was always saturated with water. The way its designed the water follows the tiles around the bath and runs onto the floor instead of into the bath. Not sure of the requirements of others but a shower not in a bath seems a more practical inclusion in a hotel room. Had constant problems with electricity. The power went out in the room almost daily. Internet was unpredictable. Strangely the wifi modem for the room was plugged into a power outlet which is controlled on the light circuit so you turn the light out and lose wifi in the room. Again strangely you have to log into the wifi in your room then every time you leave and return you need to log in again. Go down stairs to lobby you need to log into a different wifi then again when you leave and return to lobby you need to log in again. Very un user friendly. Breakfast buffet limited for westerners. Pool area and surround well presented

10/10 Excellent

kharismawan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in banjarmasin
It was amazing hotel but the city is so small

10/10 Excellent

mark , LONDON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
20 nights at Mercure Banjarmasin.
I had 20 good nights at the Mercure , The hotel is very modern and everything is in very good condition and clean , All the Hotel staff are very good at their Jobs and know what they are doing . My hotel room was a standard room but still it had a king size bed and the room had lots of space with good A.C , 32''T.V , Fridge and WIFI , very happy with this room . The Hotel is built on top of a Shopping centre mall , so for me it was perfect location . The Hotel is 1 hour from the Airport , but on Saturdays and Sundays allow for 2 hours as the traffic is unforgiving , plus at the moment with the shopping mall carpark and hotel being developed it could also take 30 minutes to get through the car park to the Hotel , and another 30 minutes to get out of the carpark on Saturdays and Sundays only . When i am in Banjarmasin again i will stay at the Mercure again as it an excellent hotel and good value for money .

2/10 Terrible

Verified traveller

Disliked: Staff & service
I was charged an additional 300000 rupiah as credit but debited to my credit card. Other Hotels I stayed in previously only swipe my card. So far, Mercure did not return me the money

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel but not convenient access
Unexpected experience happen to me when I stay at this hotel. Firstly, I think that live the hotel that connect to the mall will be excited, but the fact it make my family must walk to the hotel because the road to the hotel is closed by the police officer due to the crowded car toward the mall. About the hotel itself is very convenient, new and clean. Maybe the hotel should find other access without pass the mall.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unexpected experience
It should be nice that the hotel connect to the mall (Duta Mall), but unfortunately there is only one access to the hotel, so if the mall is too crowded, the road to the mall is closed that mean access to the hotel is closed as well. It gives bad experience to me because I must walk quite far to reach the hotel due to the access road to the hotel is closed.

8/10 Good

dayna p.

Liked: Cleanliness, staff & service, room comfort
family trip
good service for bussiness and family, recommended hotel for trip

10/10 Excellent

SHABREZ, Kolkata

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
excellent

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed a few nights.
Stayed a few nights with my wife. Normaly we enjoy eating in the hotel for breakfast but we did not receive a comp. breakfast. Room locked me out every morning and I had to reset my key to reenter at the lobby. Very polite and helpful employees working there. Clean and quite rooms with AC. Nice clean pool.

8/10 Good

juli s.

Liked: Cleanliness, staff & service, room comfort
awesome family trip
this hotel is very good for holiday or bussines. i remoneded for holiday.. thank you

10/10 Excellent

Yosua, surabaya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
#perfect
A perfect hotel for Family, and get a big swimming pool inside.. Well done..

8/10 Good

Rajesh, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay at Banjarmasin
Very good hotel with excellent location on top of a mall which therefore gives all dining and shopping options. Courteous Staff and good service. Comfortable room with good view as all floors are high floors.

8/10 Good

Abraham, Jakarta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel Amenities for Indonesian Hotel especially outside Jakarta. Love the Pool. Very Nicely Design. A lot of TV Channels, Indonesian and Other Foreign Languages as Well.

6/10 Okay

andi

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

10/10 Excellent

CHANG IL

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021

4/10 Poor

kyeongrok

Business traveller
Disliked: Cleanliness, room comfort
Location good, room condition soso
Room has big space. Pillow and bed stuff was not clean and even had bad smell on it.. Location is good to go best mall on banjarmasin. That’s it.
Stayed 2 nights in Dec 2020

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
入住經驗
房間跟床鋪都有淡淡的臭味，衣服濕了之後很久沒洗的那種味道，按摩很舒適
Stayed 3 nights in Mar 2019

8/10 Good

Namira, Banjarmasin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kami bener-bener puas, sesuai ekspetasi kami. Gak kapok deh klu booking hotel lewat aplikasi online Expedia
Stayed 1 night in Dec 2018