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Meraki Hotel

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Meraki Hotel

Junior Suite, 1 Bedroom | Cots/infant beds, free WiFi, bed sheets
Exterior
Exterior
Bar (on property)
Comfort Room | Cots/infant beds, free WiFi, bed sheets

Reviews

7.6 out of 10

Good

Popular amenities

  • Breakfast included
  • 24/7 front desk
  • Laundry
  • Parking included
  • Housekeeping
  • Free WiFi

Explore the area

Map
Calle Ambato y Thomas Halflats, Baos de Agua Santa, Baños de Agua Santa, 180250
  • Banos Central Market
    1 min walk
  • Sebastian Acosta Park
    3 min walk
  • Church of the Virgin of the Holy Water
    3 min walk

Room options

View all photos for Premium Triple Room, Multiple Beds, Accessible

Cots/infant beds, free WiFi, bed sheets

Premium Triple Room, Multiple Beds, Accessible

  • Sleeps 3
  • 1 King Bed and 1 Large Single Bed

View all photos for Superior Triple Room

Superior Triple Room | Cots/infant beds, free WiFi, bed sheets

Superior Triple Room

  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Standard Triple Room

Standard Triple Room | Television

Standard Triple Room

  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Bed

View all photos for Standard Room

Television

Standard Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Single Room, 1 Queen Bed

Television

Standard Single Room, 1 Queen Bed

  • Sleeps 1
  • 1 Queen Bed

View all photos for Comfort Room

Comfort Room | Cots/infant beds, free WiFi, bed sheets

Comfort Room

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom

Junior Suite, 1 Bedroom | Cots/infant beds, free WiFi, bed sheets

Junior Suite, 1 Bedroom

  • 278 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | Cots/infant beds, free WiFi, bed sheets

Superior Double or Twin Room

  • Sleeps 2
  • 2 Queen Beds and 1 Large Single Bed

View all photos for Family Room, 1 Bedroom

Television

Family Room, 1 Bedroom

  • Sleeps 4
  • 1 Queen Bed and 2 Large Single Beds

View all photos for Classic Room

Television

Classic Room

  • Sleeps 5
  • 1 Queen Bed, 1 Large Single Bed and 1 Large Single Bunk Bed

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Room

Socia/tel Baños

Free WiFi
Restaurant
Breakfast available
Business services
4.1 out of 5, Very good, (102)
The price is CHF 33
for 1 night
22 Jan - 23 Jan
Socia/tel Baños

About this property

Meraki Hotel

Hotel in Baños de Agua Santa with free breakfast and rooftop terrace
A snack bar/deli, a rooftop terrace and a coffee shop/cafe are available at this hotel. Free full breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk and tour/ticket assistance.
Meraki Hotel offers 16 accommodations. This accommodation offers separate dining areas. Premium cable televisions are provided.

Bathrooms include a shower. This Baños de Agua Santa hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

During your stay at Meraki Hotel, you're just a quick walk from Banos Central Market. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the coffee shop/cafe
  • Amenities include a front desk safe, laundry facilities and a rooftop terrace
  • Steps from Banos Central Market and Sebastian Acosta Park
  • Airport shuttle service available for a fee
Along with a coffee shop/cafe, there's a snack bar/deli on site. Free breakfast is served daily. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. A rooftop terrace, tour/ticket assistance, and laundry facilities are also featured at Meraki Hotel. Self parking is free.
Guests are served a free full breakfast daily from 8 AM to 10 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 8 AM to 10 AM
  • A coffee shop/cafe
  • Snack bar/deli

Family friendly

  • Cot (surcharge)
  • Laundry facilities
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Shower
  • Towels provided

Entertainment

  • 14-inch TV with premium cable channels

Food and drink

  • Separate dining area

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 10 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for USD 18.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Ecuador value-added tax (15%). Non-resident travellers who present a valid passport and tourist visa may be eligible for a tax refund. However, non-resident travellers may be exempt from value-added tax (15%) on package bookings.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 25.00 per person (return)
  • Crib (infant bed) fee: USD 18.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Front desk staff will greet guests on arrival.

Property is also known as

Meraki Hotel Banos
Meraki Hotel Banos Agua Santa
Meraki Hotel Hotel
Meraki Hotel Baños de Agua Santa
Meraki Hotel Hotel Baños de Agua Santa
Meraki Hotel Hotel
Meraki Hotel Baños de Agua Santa
Meraki Hotel Hotel Baños de Agua Santa

Meraki Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 16 out of 38 reviews" "
Rating 8 - Good. 6 out of 38 reviews" "
Rating 6 - Okay. 9 out of 38 reviews" "
Rating 4 - Poor. 5 out of 38 reviews" "
Rating 2 - Terrible. 2 out of 38 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

teddy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Baños stay from USA
People were friendly. Great service. Always glad to assist
Stayed 3 nights in Sep 2023

4/10 Poor

Ralph

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
La ubicacion es centrica, pero el hotel ya es algo viejo, el servicio mas o menos, la toalla de manos con huecos y el estacionamiento a 3 cuadras. En resumen no justifica el precio pagado por noche.
Stayed 2 nights in Apr 2023

6/10 Okay

howard

Liked: Staff & service
it is a nice enough hotel for the money ($20). Right in the middle of town so bars and restaurants are very close. Bedding and linens were clean, staff was friendly. Good for those on a budget
Stayed 1 night in Oct 2022

6/10 Okay

Arauna

Travelled with family
Liked: Staff & service
The property was in the city center close to everything. Staff was really nice and cooperative. Place is a little outdated, has mold. Also theres a street singer that starts singing @ 7 am that wake you up in the morning. Breakfast was really nice.
Stayed 4 nights in Aug 2022

4/10 Poor

Kim

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
No coffee in the morning, keys laying out upstairs so anyone can get into any room in fact empty room doors are open, but that didnt nother me. Again, NO COFFEE I had to force the front desk guy to boil me some water. SO LOUD!!!! Its just the area but also the clientele as it is by the bar street. No outside walls to street its just open air. There are ant or rat traps in each of the bathroom windows coming into each room. At least they are there I guess, but ewww disconcerting. Also at first we had no hot water he said leave it running 5 minutes then when still icy went to do some work upstairs a couple of times and finally made it lukewarm ish. I did take a shower in it, but my daughters who had her own room next door didnt. I hate saying bad stuff. It was okay to stay but this is what it was and we left as soon as we woke up to move down the street. The staff was nice and got me a taxi.
Stayed 1 night in Jan 2022

10/10 Excellent

Zyomara, QUITO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente atención
Stayed 1 night in Dec 2021

10/10 Excellent

David Andrew, Johnson City

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large rooms with large beds that were comfortable. Adequate bathroom - pretty simple but has nice hot water. Good breakfast and pretty decent service. Great work!
Stayed 2 nights in Oct 2021

10/10 Excellent

Kristofer

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent choice
Beautiful and affordable hotel in a very convenient location
Stayed 2 nights in Jun 2021

10/10 Excellent

Nelson

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Being that the place was in the heart of the town which is great, and knowing the limited space in situations like that. It was a great place to stay overall.
Stayed 1 night in Dec 2019

4/10 Poor

Verified traveller

Travelled with family, Travelled with group
Liked: Amenities
Disliked: Staff & service
I reserved a King Size bed, but we were given a small room with a queen size bed. The curtain did not cover the entire window and the light from the hallway made it impossible to be dark during the night. It seems everything in Ecuador echos due to tile floors, concrete and mountains. This hotel is in the middle of down town, so bring ear plugs. There are nice rooms downstairs that look very romantic and actually have king size beds. But to book them online it says they are for one person. Breakfast was really good.
Stayed 1 night in Dec 2019

6/10 Okay

Blanca, New York

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This janitors is great but the Internet it’s horrible morning breakfast is great the rooms don’t look like in the picture But it’s not that bad
Stayed 2 nights in Dec 2019

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Door was broken, upper glass was missing. I asked front desk to fix at 08:30 am and I returned to hotel back at 3:30 pm and still was not fixed. I didn't like the service so I checked out and up until this day I have not received my refund for three rooms. Do not go to this hotel. Is a ripoff..
Stayed 3 nights in Sep 2019

10/10 Excellent

Harvey

Stayed 1 night in Sep 2019

2/10 Terrible

Tara

Disliked: Cleanliness, property conditions & facilities, room comfort
A true nightmare.
A true nightmare. The worst part was how loud this hotel was. It’s across a fitness studio that blasted music from 7 am to 9 pm. After that there were drunk people screaming and dogs barking. The walls were not soundproof in the slightest. There was mould all over the shower curtain and shower. There was no air circulation and the room was muggy and smelly. The room was very small and was not what was pictured when we booked. We put down a king bed and received a full. The parking was 4 blocks away which is highly inconvenient. There’s also a horrible doorbell sound every time someone walks in and it goes on throughout the night. The only plus side was it was walking distance to a lot of restaurants and bars (which made the area very loud) and the staff were friendly.
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, convenient location, clean, Delicious breakfast, could improve the WiFi.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an excellent choice of hotel to stay in Banos. Right in the heart of town everything is only steps away. The staff are very friendly and helpful. One girl in particular (Cecilia) a lady!! Went above and beyond her normal duties, she recommended and organized activities for me and just a very nice and helpful person. As all the staff are. You won’t go wrong booking this Hotel. Highly recommend. Thank you all 👍👍👍👌👌👌
Stayed 3 nights in Jun 2019

10/10 Excellent

Eduardo, Florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is a nice hotel in the right center of Banos. Surrounded by all kind of restaurants, shopping places, cultural facilities, etc. Friendly staff and very good breakfast served to your table. The only negative point was that the hotel changed its name and no longer is Hotel Paraiso. That is why it was difficult for us to identify the hotel location when we arrived. They said that the name change was provided to Expedia time ago.
Stayed 1 night in Oct 2018

6/10 Okay

Shmuel

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Good location and friendly staff, subpar rooms
The Paraiso hotel was hard to find since its name has changed to Hotel Meraki... Online information was somewhat misleading: The promised free parking was a locked lot 3 blocks away. There is no parking in front to drop off luggage. The room was small and stuffy with one window, towards the corridor and smelled strongly of cleaning chemicals. Still, the toothbrush holder in the bathroom was dirty and moldy... On the plus side, the staff was cheerful and friendly and the breakfast was plentiful and good. The location is very good, in the lively center of town.
Stayed 1 night in Oct 2018

8/10 Good

darnell m.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recent stay
We arrived to find out that the hotel had recently been sold and was in the process of being changed. During our time there, some light renovations were being done. Yet, the hotel staff was incredibly friendly and accommodating to us. Despite the transition, we were still well pleased.
Stayed 3 nights in Jun 2018

10/10 Excellent

Kimberley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel
What a lovely hotel. Located in centre of town near all the tour agencies, shops, restaurants and supermarket. Big filling breakfast of eggs, fruit and fresh delicious rolls. Room was very clean with comfortable bed and hot shower. Staff were very helpful even with my limited Spanish. Will definitely stay here again if in Banos.
Stayed 4 nights in Jun 2018

6/10 Okay

missy, united states

Disliked: Room comfort
Noisy!!!
Construction work at night, not evening, after 9. Loud music playing in am Hot water unreliable. Seemed very clean though. They were sweeping steps at 7 am, hitting every rung on the railing
Stayed 2 nights in Dec 2017

4/10 Poor

missy, united states

Disliked: Property conditions & facilities, room comfort
Noisiest hotel ever
Noise late at night and early in the morning Hammers at 9 pm (lobby) and cleaning noise at 7 am with loud music from lobby starting at 8 am.
Stayed 2 nights in Dec 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
This is hotel is in a great location. Great staff. Got upgraded to one of their nice suites.
Stayed 2 nights in Jun 2017

10/10 Excellent

RENATA

Stayed 2 nights in Oct 2024

8/10 Good

LIBIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
RECOMENDABLE
MUY BONITO PERO EL HOTEL LEJANO
Stayed 1 night in Apr 2023