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"Room not cleaned till late in the day or when requested " More

By a verified traveller on Tue 18 Apr 2023

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Triple 3

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Double Room Single Use

Bed Count 2 Twin Beds Maximum Occupancy 1 Max

Triple 1

Bed Count 3 Twin Beds Maximum Occupancy 1 Max

Double Room Single Use (Exterior)

Bed Count 2 Twin Beds Maximum Occupancy 1 Max

Triple 2

Bed Count 3 Twin Beds Maximum Occupancy 2 Max

Double Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Hotel Barcelona Colonial. During your stay, you're just a quick walk from Port de Barcelona. You'll find features such as free WiFi in public areas, plus a bar and a coffee shop/cafe.

  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the breakfast and the location
  • Within a 10-minute walk of Port de Barcelona and La Rambla

Hotel Barcelona Colonial ratings based on 20 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel Barcelona Colonial

Everyone (12) Couples (3) Family (2)
3 out of 5
Room not cleaned till late in the day or when requested

Posted by on 18 Apr 2023

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5 out of 5
Very nice hotel and well located with lightning fast internet. The staff are very friendly and helpful too so I will definitely stay there again next time I am in Barcelona.

Posted by on 23 Nov 2019

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5 out of 5
Location was really good, within walking distance to the beach, gothic area and the main commercial centre.

Posted by on 16 Oct 2019

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5 out of 5

nice location & best for price

in the price it is one of the best option located centrally and had alot of advantages

Posted by , from london on 26 Nov 2017

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4 out of 5
We got a quiet room, however the window just faced a wall. Being just there to sleep, this was nlt an issue for us. We were there for the Americas Cup and the hotels proximity to the racing village, the alinghi base and just a 15min walk to the beach made it a perfect location for our purposes.

Posted by on 26 Aug 2024

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Comment from Hotel Management

28 Aug 2024 by Anna R. Customer Service

Dear Peter, Thank you for taking the time to share your feedback with us. We are pleased to hear that our hotel's location was ideal for your visit to the America's Cup and that our proximity to the Racing Village, the Alinghi base, and the beach met your expectations. We regret that the view from your room was not ideal, but we are glad that this did not affect your stay.We are delighted to inform you that the teams participating in the America's Cup have their base in Port Vell, where several areas will be set up to follow the races. Additionally, you can enjoy the Race Village at Moll de la Fusta, with free access, making our location even more convenient for those who wish to experience the event up close.We look forward to the pleasure of welcoming you back in the future. Sincerely, Anna R. Customer Services

1 out of 5

Posted by on 12 Apr 2024

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Comment from Hotel Management

6 May 2024 by Anna R. Customer Service

Dear JanineWe appreciate your rating. We hope to see you again soon at our hotels.Anna R. Customer Service

5 out of 5
Loistava aamiainen! Hyvä sijainti, ystävällinen palvelu. Siistit huoneet ja hyvä ilmastointi. Suosittelen! Wc-harjaa ei ollut, ainut negatiivinen asia.

Posted by on 13 Feb 2024

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Comment from Hotel Management

15 Feb 2024 by Norma A., Customer Service

Dear guest, Thank you very much for your ratings and for your positive comments highlighting various aspects of our hotel. Regarding the toilet brush, we would like to explain that they were all removed for hygiene reasons. We especially thank you for recommending us. Best regards, Norma A., Customer Service

4 out of 5
war gemütlich

Posted by on 11 Feb 2024

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Comment from Hotel Management

13 Feb 2024 by Norma A., Customer Service

Distinguished Antonela, Thank you very much for rating us. We are pleased to read that you felt comfortable in our hotel. Sincerely, Norma A., Customer Service

5 out of 5
Empfehlenswert👍👍

Posted by on 12 Nov 2023

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Comment from Hotel Management

13 Nov 2023 by Melissa V.

Sehr geehrte/r Gastes,Vielen Dank für Ihre freundliche Empfehlung! Es freut uns zu hören, dass Sie mit Ihrem Aufenthalt zufrieden waren und unser Hotel weiterempfehlen. Ihr positives Feedback ist uns sehr wichtig.Falls Sie in der Zukunft wieder unsere Gäste sein möchten, würden wir uns freuen, Sie erneut begrüßen zu dürfen. Vielen Dank, dass Sie sich für unser Hotel entschieden haben!Herzliche Grüße,Booking department

3 out of 5

Posted by on 9 Aug 2023

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Comment from Hotel Management

3 Jan 2024 by Norma A., Customer Service

Dear customer, Thank you very much for your rating. Sincerely,

About the Hotel Barcelona Colonial

Location Via Laietana 3, Barcelona, 08003

Property Features

There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A vending machine, multilingual staff, and tour/ticket assistance are also featured at Hotel Barcelona Colonial. This 4-star Barcelona hotel is smoke free.

  • 1 building
  • 81 guestrooms or units
  • 6 levels
  • Conference rooms
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • 1 conference room

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Parking (limited spaces)

Transport

  • Train station: França Station (0.6 km / 0.4 mi)
  • Metro station: Jaume I Station (0.3 km / 0.2 mi)

Room Amenities

Hotel Barcelona Colonial offers 81 accommodations with a safe and complimentary bottles of water. 40-cm flat-screen televisions come with satellite channels. Bathrooms include baths or showers with a rainfall showerhead, complimentary toiletries, hairdryers and toothbrushes and toothpaste. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Electric kettle
  • Bath or shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Wheelchair accessible
  • Free tea bags/instant coffee
  • Wardrobe or cupboard
  • Toothbrush and toothpaste
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.

Room service (during limited hours) is available.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

This property is located in the city's Low Emission Zone; only low-emission vehicles are permitted to enter. Guests with non-Spanish license plates must register their vehicle with the city in advance.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for EUR 15.0 per night.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, mobile payments and cash

Cashless transactions are available

This property uses a grey water recycling system

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, Diners Club, cash and mobile payments. This property uses a grey water recycling system.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

  • Grey water recycling system
  • Guest education on local ecosystems and culture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Security system
  • Debit cards not accepted
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Mobile payments
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on-site
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are not provided with hand sanitiser
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Safe Tourism Certified (Spain)
  • Property registry number - HB-004377
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Online penalty collection
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 6.27 per person, per night, up to 7 nights. This tax does not apply to children under 17 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 16 for adults and from EUR 16 for children
  • Nearby parking fee: EUR 25 per night (2297 ft away)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Barcelona Colonial
  • Barcelona Colonial Hotel
  • Barcelona Hotel Colonial
  • Colonial Barcelona
  • Colonial Barcelona Hotel
  • Colonial Hotel Barcelona
  • Hotel Barcelona Colonial
  • Hotel Colonial Barcelona
  • Barcelona Hotel Colonial Catalonia
  • Hotel Colonial
  • Hotel Barcelona Colonial Hotel
  • Hotel Barcelona Colonial Barcelona
  • Hotel Barcelona Colonial Hotel Barcelona

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours from 30 November to 30 April.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.