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"When we arrived we were greeted by Adrian, what a lovely polite and helpful man. He couldn't do enough for us. Told us about the train and it would t ... " More
9 Jul 2019 by gm
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Carlos Dolz General Manager Sercotel Ciutat de Montcada
12 Sep 2017 by JLS
Dear guest I want to thank you for taking the time to evaluate the hotel facilities, your comments help us improve and take corrective action. We regret what happened, we will see what happened as the rooms on the 3rd floor carry water and you are free. Grateful for your confidence in the Hotel Sercotel Ciutat de Montcada Receive a warm greeting. José Luis Sánchez Hotel Manager
12 Sep 2017 by JLS
Dear guest I want to thank you for taking the time to evaluate the hotel facilities, your comments help us improve and take corrective action. We regret the problems you encountered, with the minibar, we will review what happened. The blankets have them inside the closet, since the beds because of the high temperatures, have a sheet plus bedspread. Receive a warm greeting. José Luis Sanchez Hotel Manager
15 Jan 2024 by Rubén López
Estimado Gonzalo,Muchas Gracias por su comentario positivo acerca de nuestro hotel! Nos alegra que Ud. haya disfrutado su estancia con nosotros y esperamos poder pronto verlo de vuelta.Atentamente,
19 Oct 2019 by gm
Lieber Gast, Vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Das Hotel hat Handtücher für den Pool an der Rezeption Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit freundlichen Grüßen, Carlos Dolz Direktor
24 Jul 2019 by GM
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Carlos Dolz GM Sercotel Ciutat de Montcada
11 Jul 2019 by gm
Madame, Monsieur, Nous vous remercions d'avoir pris le temps de partager votre avis. Nous espérons vous revoir très bientôt! Veuillez agréer, Madame, Monsieur, nos salutations distinguées. Carlos Dolz Directeur Sercotel Ciutat de Montcada
29 Oct 2018 by gm
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Carlos Dolz GM Sercotel Ciutat de Montcada
Hotel Sercotel Ciutat de Montcada offers its guests an outdoor pool and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Business amenities include a business centre and a meeting room. A rooftop terrace, a library, and multilingual staff are also featured at Hotel Sercotel Ciutat de Montcada. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Montcada I Reixac hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge) , Parking (limited spaces)
Hotel Sercotel Ciutat de Montcada offers 105 accommodations with minibars and a safe. Satellite televisions are provided. This Montcada I Reixac hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a buffet breakfast on weekdays from 7:00 AM and 10:30 AM.
Montcada – This restaurant serves breakfast, lunch and dinner.
Room service (during limited hours) is available.
Recreational amenities at the hotel include an outdoor pool and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard and American Express. Cash is not accepted.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
