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b_smart motel Basel

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for b_smart motel Basel

Business Double or Twin Room, 2 Single Beds | In-room safe, desk, blackout curtains, soundproofing
Reception
Front of property
Free toiletries, hair dryer, towels
View from property

Reviews

7.4 out of 10

Good

Popular amenities

  • Bar
  • Housekeeping
  • Pet-friendly
  • Business services

Explore the area

Map
Küchengasse 13, Basel, 4051
  • Basel Zoo
    8 min walk
  • Malibu Nation
    1 min walk
  • Basel (ZDH-Basel SBB Train Station)
    1 min walk
  • Mulhouse (MLH-EuroAirport)
    17 min drive

Room options

View all photos for Business Suite, 2 Single Beds

Business Suite, 2 Single Beds | Living area | 40-inch flat-screen TV with cable channels, TV

Business Suite, 2 Single Beds

  • 41 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Business Double or Twin Room, 2 Single Beds

Business Double or Twin Room, 2 Single Beds | In-room safe, desk, blackout curtains, soundproofing

Business Double or Twin Room, 2 Single Beds

  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double or Twin Room, 2 Single Beds

Standard Double or Twin Room, 2 Single Beds | In-room safe, desk, blackout curtains, soundproofing

Standard Double or Twin Room, 2 Single Beds

  • 15 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Business Single Room, 1 Single Bed

Business Single Room, 1 Single Bed | In-room safe, desk, blackout curtains, soundproofing

Business Single Room, 1 Single Bed

  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

Similar properties

Room

City Inn Basel

Pet-friendly
Free WiFi
Air conditioning
Breakfast available
4.0 out of 5, Very good, (390)
The price is CHF 130
for 1 night
includes taxes & fees
1 Jan - 2 Jan
City Inn Basel

About this property

b_smart motel Basel

Basel hotel in Sankt Alban with a bar
A bar/lounge, a meeting room and express check-in are available at this smoke-free hotel. Additionally, express check-out, a front desk safe and multilingual staff are on-site.
B_smart motel Basel offers 18 accommodations with laptop-compatible safes and a hairdryer. 40-inch flat-screen televisions come with cable channels. Bathrooms include baths or showers and complimentary toiletries. Additionally, rooms include portable fans and blackout curtains. Housekeeping is provided on a daily basis.
During your stay at b_smart motel Basel, you're just a quick walk from Via Gottardo. You'll find features such as a bar and a meeting room.
  • Enjoy drinks at the bar/lounge
  • Amenities include a front desk safe, a meeting room and multilingual staff
  • Steps from Via Gottardo and 3 minutes on foot from BIS Tower
  • Dogs welcome for a fee
B_smart motel Basel offers its guests a terrace, multilingual staff, and express check-in. You can enjoy a drink at the bar/lounge. B_smart motel Basel also features express check-out, a front desk safe, and a lift. The front desk is open around the clock.

This Basel hotel is smoke free.

Languages

English, German, Italian

Property amenities

Parking and transport

  • Onsite parking available only on request

Food and drink

  • A bar/lounge

Family friendly

  • Soundproofed rooms

Conveniences

  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

More

  • Desk
  • Heating
  • Laptop-compatible safe
  • Portable fan
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email 24 hours before arrival with check-in instructions; access will be through a private entrance
For more details, please contact the property using the information on the booking confirmation

Access methods

Private entrance

Pets

  • Pets: CHF 20 per pet, per night
  • Only dogs are allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CHF 20 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property does not have a front desk. Guests will receive an email 24 hours before arrival with check-in information. Guests can access their accommodation through a private entrance. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

b smart motel Basel
Helvetia Basel
b smart motel
b smart Basel
Hotel Helvetia Basel
b_smart motel
b_smart motel Basel Hotel
b_smart motel Basel Basel
b_smart motel Basel Hotel Basel

b_smart motel Basel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 29 out of 162 reviews" "
Rating 8 - Good. 81 out of 162 reviews" "
Rating 6 - Okay. 24 out of 162 reviews" "
Rating 4 - Poor. 15 out of 162 reviews" "
Rating 2 - Terrible. 13 out of 162 reviews" "

8.4/10

Cleanliness

6.8/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

2/10 Terrible

Sheung Tai

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s self check in hotel , no front desk . Before the stay, I don’t receive any instructions for going in to the hotel. So I ended up can’t get into it.
Stayed 1 night in May 2024

8/10 Good

Kathryn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the convenience of the location. The floor plan was unexpected but great; charming. Loved having the two bathrooms (one full, one half). Wish it had air conditioning. It was warm and stuffy when we arrived.
Stayed 1 night in May 2024

8/10 Good

Joseph

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I liked how convenient it was to parking. It seemed like a free parking pass was provided, however, there were no instructions and ultimately it did not work. The Basel pass was a nice touch, however, I was only there for an overnight and was not able to use it. I was unaware that there would be no reception desk. This is a huge drawback.
Stayed 1 night in Nov 2023

2/10 Terrible

Claudia

Stayed 2 nights in Jun 2023

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Noise Noise Noise
Such a noisy place, and had requested a quietly sited room! The hotel is just about on the road, just a narrow pavement. Also can hear the trams all through the night. Bin men early in the morning, oh and the bins have an unpleasant smell.
Stayed 1 night in Aug 2022

2/10 Terrible

Iris, Scottsdale

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
There was no one to help. Pushing the button outside only made a person open the outside door. But no one to talk to in order to figure out registration machine. The email they were supposed to send the day before was in German. No air. Bad lock on door. No safety whatever. Bathroom was nice!
Stayed 1 night in Aug 2022

4/10 Poor

Robert

Stayed 1 night in Aug 2022

8/10 Good

Kavita

Stayed 1 night in Jun 2022

10/10 Excellent

Gabriel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

4/10 Poor

holya

Stayed 1 night in Jun 2022

8/10 Good

David

Liked: Amenities, property conditions & facilities
Stayed 1 night in May 2022

10/10 Excellent

melya

Stayed 1 night in May 2022

8/10 Good

Derrick

Stayed 1 night in May 2022

10/10 Excellent

Marija

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the spacious rooms, plus the extra delicious tea and coffee offered to customers. The staff are very helpful. I would like to g back again
Stayed 3 nights in Apr 2022

2/10 Terrible

Mona

Disliked: Staff & service, property conditions & facilities
Self service difficult to figure out, no internet access ... breakfast is Musli
Stayed 1 night in Jan 2022

6/10 Okay

Tracey

Liked: Cleanliness, property conditions & facilities
It will do for the situation
Situation: Arrived at Basel airport to late to get train home. Website said a person would be there to great me, no person- it’s was a machine check in. The room number (A2) doesn’t match the lift & door labels (OG2)… and 1 am I was not very patient for this system. Room was clean, bed was very narrow but comfortable, breakfast was good, but odd system. Very noisy building. You can hear everyones voice in hall way, and cleaners start hovering at 8:45am.
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Apr 2021

10/10 Excellent

Richard

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, central location.
A great hotel for those on a budget looking for somewhere convenient and central. Would definitely stop there again, breakfast being included was an added bonus. Very convenient for the main station.
Stayed 1 night in Sep 2020

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2020

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Stayed 1 night in Jun 2020

8/10 Good

JONATHAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Motel
Perfect location and very clean. Room was a bit too warm at night but opening the window meant noise from outside made sleeping difficult. Whilst the check-in was relatively straightforward, I'm not sure having no staff present is a good option. Breakfast was nice although the room that the food and drink is kept in can get a little crowded (i.e. if more than one person is in) Overall, great value for money and would stay again.
Stayed 3 nights in Feb 2020

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It is really centrally located right next to the main station. It is a great location if you intend to travel on from there. The motel is a not all to well soundproofed from noise inside and outside the motel. The rooms are decently spaced. Overall it is a motel I see myself recommending to others.
Stayed 1 night in Dec 2019

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayer Be Ware
Rooms are self check-in, there's no staff. The room wasn't ready at check-in time, resulting in having to return to the train station w/ luggage in tow. Proximity to train station is good but it's located on a sketchy block.
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Automated check-in, need your passport number
Fine for overnight but for longer it’s a bit impersonal having no reception staff. Good to have easy checkout - just need to leave the door-key in the return box. They should advise beforehand that you need your passport number for check-in.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room and very convenient location to everything. We had the quadruple bedroom that is almost similar to an apartment. A second bedroom upstairs, skylight that opens, so fresh breeze can get in. Very few human contact with the staff. Nobody was there to help us get a quick tour of the hotel. Except the maintenance lady who spoke very little English. She seems to do all the work. Breakfast is great!
Stayed 1 night in Nov 2019