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GAIA Hotel Basel - the sustainable hotel

4.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for GAIA Hotel Basel - the sustainable hotel

Exterior
Comfort Double or Twin Room, 1 Bedroom | View from room
Front of property
Reception
Restaurant

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Bar
  • Spa
  • Parking available
  • 24/7 front desk
  • Room service

Explore the area

Map
Centralbahnstrasse 13-15, Basel, 4002
  • Basel University
    8 min walk
  • Theater Basel
    9 min walk
  • Basel Zoo
    10 min walk
  • Mulhouse (MLH-EuroAirport)
    23 min drive
VIP Access
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  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Superior Twin Room, 2 Single Beds

Superior Twin Room, 2 Single Beds | Premium bedding, free minibar, in-room safe, desk

Superior Twin Room, 2 Single Beds

  • 36 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Economy Single Room, 1 Single Bed

Economy Single Room, 1 Single Bed | Premium bedding, free minibar, in-room safe, desk

Economy Single Room, 1 Single Bed

  • 14 sq m
  • City view
  • Sleeps 1
  • 1 Single Bed

View all photos for Exclusive Suite, 1 King Bed with Sofa bed, Kitchenette

Exclusive Suite, 1 King Bed with Sofa bed, Kitchenette | Premium bedding, free minibar, in-room safe, desk

Exclusive Suite, 1 King Bed with Sofa bed, Kitchenette

  • 65 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Comfort Double or Twin Room, 1 Bedroom

Comfort Double or Twin Room, 1 Bedroom | Premium bedding, free minibar, in-room safe, desk

Comfort Double or Twin Room, 1 Bedroom

  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

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About this property

GAIA Hotel Basel - the sustainable hotel

Basel hotel in Sankt Alban with full-service spa and free breakfast
This smoke-free hotel features a full-service spa, a bar/lounge and a snack bar/deli. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a sauna, massage/treatment rooms and a business centre.
GAIA Hotel Basel - the sustainable hotel offers 86 accommodations with free minibar items and minibars. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include a shower, dressing gowns, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Spa has 1 treatment room. Services include deep-tissue massages and hot stone massages. The spa is equipped with a sauna. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
The free breakfast at GAIA Hotel Basel - the sustainable hotel gets high marks from our customers. During your stay, you're just a quick walk from Via Gottardo. Enjoy features like free WiFi in public areas, plus a full-service spa and a bar. This property offers pet-friendly amenities, such as food and water bowls.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Self-parking available for a fee
  • Indulge with deep-tissue massages or reflexology at Spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a sauna
  • Guests have great things to say about the helpful staff and the breakfast
  • Steps from Via Gottardo and BIS Tower
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
GAIA Hotel Basel - the sustainable hotel offers its guests a full-service spa and a sauna. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 775 square feet (72 square metres) and includes conference space. Spa services, tour/ticket assistance, and concierge services are also featured at the business-friendly GAIA Hotel Basel - the sustainable hotel. For a fee, parking is available.

This 4-star Basel hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 10 AM and at the weekend from 7 AM to noon.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (CHF 23 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 10 AM on weekdays and 7 AM to noon on weekends
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Full-service spa
  • Sauna

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 775 square feet of conference space
  • Business centre
  • Meeting rooms

Full-service spa

  • Deep-tissue massages
  • Hot stone massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: CHF 15 per pet, per day
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CHF 100.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: CHF 23 per day
  • Pet fee: CHF 15 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Gaia Hotel Basel
Gaia Basel

GAIA Hotel Basel - the sustainable hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 487 out of 587 reviews" "
Rating 8 - Good. 78 out of 587 reviews" "
Rating 6 - Okay. 10 out of 587 reviews" "
Rating 4 - Poor. 4 out of 587 reviews" "
Rating 2 - Terrible. 8 out of 587 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Eunyeong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Thomas, Lincoln

Liked: Cleanliness, staff & service, property conditions & facilities
What a pleasant surprise. The location of the property is perfect to catch a Tram to anywhere in Basel and right across from the train station to travel to other cities in Switzerland. The breakfast is delightful in a beautiful traditional Bavarian style room. We would stay here again if we returned to Basel.
Stayed 3 nights in Sep 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location handy to train and tram but it was the helpful staff that made this an amazing experience.
Stayed 3 nights in Sep 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The initial room allocated was unsuitable as it had a sloping wall because of the roof line but the second room we were allocated was good and there was no danger of hitting my head on a sloping wall. The hotel is very close to the Basel railway station and the area around the station is safe. A pleasing feature of the stay is you get given a free Basil card which gives you free transportation on trams and busses in Basel as well as half price admission to museums
Stayed 2 nights in Sep 2024

10/10 Excellent

David J, Canton

Stayed 1 night in Aug 2024

10/10 Excellent

Ann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendly and very helpful. The room was very nice and the breakfast was great!
Stayed 2 nights in Aug 2024

10/10 Excellent

Firdos

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, 1 min walk to Basel train station and very nice rooms, with excellent breakfast
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Myra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was exceptional. All the staff were great and extremely helpful. We would recommend this hotel to anybody considering a stay in Basel.
Stayed 2 nights in Aug 2024

10/10 Excellent

MICHAEL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
WOW! Did not expect it but the reviews were accurate, this is a great hotel at a great price! We arrived in Basel a few days before our River Cruise. Had regular double room. The frig was stocked w/lemonade, apple juice beer and water, ALL COMPLIMENTARY! It was 92 degrees and the room was so nice and cool! Bed VERY comfy, and you get a scan code at checkin for half off on all museums and free trams (buses) which is super convenient considering the main station is steps from the hotel! Great city, old town is great, River has many nice restaurants. When we checked out and sat for a bit to kill time, we received cappuccinos and bottled water. Btw- PREPAY for BREAKFAST! It is SO worth it! Selection and service so good…(fresh squeezed juice, cheeses, eggs,….
Stayed 2 nights in Aug 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Yumie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great location Friendly staff, clean, wonderful breakfast buffet
Stayed 3 nights in Aug 2024

10/10 Excellent

Marilyn

Liked: Staff & service, property conditions & facilities
Great property. Convenient to shops/restaurants. Easy checkin process
Stayed 1 night in Aug 2024

10/10 Excellent

Fernando

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The building is very nice, the room was spacious with two chairs and a desk. The TV has a lot of channels in English French Italian and German. The bed and linens were very nice and everything was very clean. The location is very convenient because it’s 50 yards across the street from the train station. There are trams going to all parts of the city and you can get to the historical district in five minutes. There’s also a bus to the airport that comes every eight minutes. All these transport options are free with a card provided by the hotel. In comparison, a taxi costs 50 CHF every 15 minutes. The only caveat is that the train station is not the nicest area in town.
Stayed 1 night in Aug 2024

10/10 Excellent

Carole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked this hotel primarily due its proximity to the Railway station and Trams, as well as its positive reviews, which were not wrong. Excellent breakfast was included, the staff friendly and helpful, and lots of little extras(like bathrobes and slippers, even a complementary mini-bar) were in the room. Excellent value for money
Stayed 2 nights in Aug 2024

10/10 Excellent

Tim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice historic building. Staff was excellent. Breakfast room is amazing with stained glass windows. Easy access to city transportation.
Stayed 2 nights in Aug 2024

10/10 Excellent

Brian W

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 1 night in Aug 2024

8/10 Good

Jim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is nice. Convenient to the bus from the airport, and convenient to the train station to other cities such as Lucern. Breakfast was great. Area right around the hotel is blah, but again super convenient to the station.
Stayed 2 nights in Aug 2024

10/10 Excellent

Phil

Liked: Property conditions & facilities
Beautiful hotel. Loved it.
Stayed 1 night in Aug 2024

10/10 Excellent

Fah King

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Chris

Stayed 2 nights in Jul 2024

10/10 Excellent

Sandra

Travelled with partner
Reception was excellent. Staff were very helpful.Breakfast room gorgeous. Liked that it was convenient to train and tram transportation.
Stayed 3 nights in Jul 2024

10/10 Excellent

Hanna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GAIA hotel was just perfection. Everything about it was great and the service was above and beyond. Patrick was so kind and the whole staff was incredible. We stayed 7 nights (July 2024) and wanted more! What a memorable hotel
Stayed 7 nights in Jul 2024