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Pullman Basel Europe

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Pullman Basel Europe

Exterior
Terrace/patio
Front of property – evening/night
Classic Room | Premium bedding, minibar, in-room safe, desk
Lobby

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • Gym
    Gym
  • Parking available
    Parking available
  • 24/7 front desk
    24/7 front desk
  • Room service
    Room service
  • Breakfast available
    Breakfast available

Explore the area

Map
Clarastrasse 43, Basel, BS, 4058
  • Congress Center Basel
    2 min walk
  • Musical Theater Basel
    9 min walk
  • Basel University
    11 min walk
  • Mulhouse (MLH-EuroAirport)
    19 min drive

Room options

View all photos for Superior Twin Room, 1 Double Bed

Superior Twin Room, 1 Double Bed | Premium bedding, minibar, in-room safe, desk

Superior Twin Room, 1 Double Bed

  • 27 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room, 1 Double Bed

Deluxe Twin Room, 1 Double Bed | Premium bedding, minibar, in-room safe, desk

Deluxe Twin Room, 1 Double Bed

  • 27 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Room, 1 Single Bed

Classic Room, 1 Single Bed | Premium bedding, minibar, in-room safe, desk

Classic Room, 1 Single Bed

  • 18 sq m
  • Sleeps 1
  • 1 Single Bed

Classic Room, 1 Double Bed, Terrace, Garden View

  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room

Classic Room | Premium bedding, minibar, in-room safe, desk

Classic Room

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed OR 1 King Bed

Similar properties

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Pet-friendly
Free WiFi
Restaurant
Air conditioning
4.5 out of 5, Wonderful, (1000)
The price is CHF 319
for 1 night
includes taxes & fees
5 Dec - 6 Dec
HYPERION Hotel Basel

About this property

Pullman Basel Europe

Basel hotel in Basel City Centre with fitness centre and 24-hour front desk
This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, coffee/tea in a common area, a business centre and conference space are on-site. Housekeeping is available on request.
Pullman Basel Europe offers 141 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. 55-cm LED televisions come with cable channels. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

This Basel hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include espresso makers and complimentary bottles of water. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

Children aged under 18 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Pullman Basel Europe. During your stay, you're just a quick walk from Congress Center Basel. Enjoy features like free WiFi in public areas, plus a restaurant and a gym. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi and wired Internet
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the overall condition of the property
  • Steps from Congress Center Basel and 4 minutes on foot from Rosentalanlage
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre and a meeting room are available.

Public spaces have free WiFi and wired Internet. Event space at this hotel measures 5813 square feet (540 square metres) and includes conference space. A fitness centre, a terrace, and multilingual staff are also featured at the business-friendly Pullman Basel Europe. Parking is available for a fee.

This 4-star Basel hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 10:30 AM.
Bistro Europe – This bistro serves breakfast, lunch, dinner and light fare.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Secured, covered parking on site (CHF 27 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; CHF 29 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Bistro Europe

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 5,813 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 6 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-cm LED TV with cable channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 7:00 AM
Early check-in subject to availability
Early check-in fee: CHF 55.00
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: CHF 55
Express check-out available

Special check-in instructions

Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: CHF 20 per pet, per night
  • Maximum 1 pets
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CHF 29 per person
  • Covered self-parking fee: CHF 27 per night (in/out privileges)
  • Pet fee: CHF 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: CHF 55.00 (subject to availability)
  • Late check-out fee: CHF 55 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Basel Europe
Pullman Basel
Pullman Basel Europe
Pullman Europe
Pullman Europe Hotel
Pullman Europe Hotel Basel
Accor Hotel Europe Basel
Pullman Basel Europe Hotel
Pullman Basel Europe Hotel
Pullman Basel Europe Basel
Pullman Basel Europe Hotel Basel

Pullman Basel Europe Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 499 out of 723 reviews" "
Rating 8 - Good. 190 out of 723 reviews" "
Rating 6 - Okay. 23 out of 723 reviews" "
Rating 4 - Poor. 5 out of 723 reviews" "
Rating 2 - Terrible. 6 out of 723 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Lai-ling

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top class hotel in very convenient location town center.
Stayed 2 nights in Aug 2024

10/10 Excellent

amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 5 nights in May 2024

10/10 Excellent

Sheila

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. Very helpful for our 2 day stay in Basel.
Stayed 2 nights in Aug 2024

10/10 Excellent

Tony

Stayed 6 nights in Jul 2024

8/10 Good

Guergana

Liked: Cleanliness, staff & service
Stayed 7 nights in Jul 2024

10/10 Excellent

Kok

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended. Good location.
Stayed 4 nights in Jul 2024

10/10 Excellent

Ben

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

tania, glendale

Stayed 5 nights in Jun 2024

10/10 Excellent

Kin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were big and comfortable. Two issues: one is that the arc channels did not have any description, so it was difficult to see what I was watching. The second issue relates to the price of the breakfast in comparison to the quality. The price is equivalent to a dinner meal out, but the quality is slightly lower than expected.
Stayed 19 nights in Jun 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An excellent stay
We had to stay in Basel for one night due to a sudden change in vacation plans and chose Pullman due to its convenient location and high ratings. And the hotel did not disappoint. Our rooms were spacious and comfortable (especially, the beds). The breakfast had many tasty options, so everyone in our family found foods that they liked. The staff were very attentive. The hotel is conveniently located near a tram line, close to the city center and the train station. We could even glimpse the Muenster from our room! Importantly, despite proximity to the tram tracks, the noise was not bothersome in the least. We really enjoyed our stay and will consider staying at the Pullman in the future.
Stayed 1 night in Jun 2024

10/10 Excellent

Cydney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The garden was lovely. Nice amenities.
Stayed 2 nights in Jun 2024

8/10 Good

Daniel

Stayed 1 night in May 2024

10/10 Excellent

gurjit

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, room is modern and well maintained, hotel has business facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
Great buffet breakfast
Stayed 2 nights in Apr 2024

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nearly perfect.
Very good hotel, perfectly located to explore Basel. We had a room in the Residence section of the hotel by the garden which was quiet. Breakfast in the hotel is expensive so we did not eat there but there are multiple restaurants and cafes close by to choose from if you want to eat out. The only reason not to give the hotel 10/10 was because the aircon wasn’t great, even though we had the setting as low as it would go, the room did get very hot.
Stayed 4 nights in Apr 2024

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

gurjit

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Tony

Stayed 11 nights in Mar 2024

10/10 Excellent

Sean

Stayed 1 night in Jan 2024

10/10 Excellent

Tony

Stayed 6 nights in Sep 2023

10/10 Excellent

Timothy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed here a few times, staff is impeccable, food is great. Easy walking distance to the city center
Stayed 1 night in Dec 2023

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Basel is a nice city to enjoy walking. The hotel is in a convenient location to the River, stores, restaurants, markets and of course the Christmas markets.
Stayed 3 nights in Dec 2023

10/10 Excellent

Antía

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

Christina

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very pleased with the accommodation as it was very convenient - friendly reception, close to the trams, with eating options and a supermarket a few doors down. The breakfast was also pretty good. The one thing that confused me slightly was taking the tram from SBB station and alighting at Messeplatz. It was not obvious to me where the hotel was from google map!
Stayed 4 nights in Nov 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfectly comfortable!
Very beautifully designed laxurious hotel. I could be relaxed deeply and wanted to stay longer!
Stayed 1 night in Nov 2023