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The Passage

4.0 star property

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Photo gallery for The Passage

Classic Room (Luxe) | Premium bedding, in-room safe, desk, blackout curtains
Tech
Front of property – evening/night
Courtyard
City view

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Pet-friendly

Explore the area

Map
Steinengraben 51, Basel, BS, 4051
  • Theater Basel
    ‪5 min walk‬
  • Basel University
    ‪6 min walk‬
  • Basel Town Hall
    ‪8 min walk‬
  • Basel (BSL-EuroAirport)
    ‪16 min drive‬

Room options

View all photos for Executive Room

Shower, rainfall showerhead, free toiletries, hair dryer

Executive Room

  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room (Luxe)

Classic Room (Luxe) | Premium bedding, in-room safe, desk, blackout curtains

Classic Room (Luxe)

  • 21 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room

  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (The Passage)

Suite (The Passage) | Premium bedding, in-room safe, desk, blackout curtains

Suite (The Passage)

  • 49 sq m
  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Standard Room (Patio)

Standard Room (Patio) | Premium bedding, in-room safe, desk, blackout curtains

Standard Room (Patio)

  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | Living area | 55-cm LED TV with digital channels, TV

Junior Suite

  • 41 sq m
  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

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About this property

The Passage

Hotel with a fitness centre, a short walk to Basel Zoo
Along with a fitness centre, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a sauna, a business centre and a meeting room.
The Passage offers 53 air-conditioned accommodations with espresso makers and a safe. Beds feature premium bedding. 55-cm LED televisions come with premium digital channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

This Basel hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at The Passage. During your stay, you're just a quick walk from Basel Zoo. Features include free WiFi in public areas, plus a gym and a bar. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) and wired Internet
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and a sauna
  • Just a 4-minute walk from Puppenhausmuseum and 9 minutes on foot from Basel Zoo
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
The Passage offers its guests a sauna and a fitness centre. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A business centre and a meeting room are available. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly The Passage. Parking is available for a fee.

This 4-star Basel hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 6:30 AM to 10:30 AM.

Languages

English, French, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Secured, covered parking on site (CHF 25 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; CHF 27 per person
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Gym
  • Sauna

Family friendly

  • Free cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 55-cm LED TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: CHF 20 per pet, per day
  • Only dogs and cats are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CHF 40 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CHF 27 per person
  • Covered self-parking fee: CHF 25.00 per night (in/out privileges)
  • Pet fee: CHF 20 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 40 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • To adhere to national/local laws, air conditioning may be restricted to certain hours during certain times of the year.

Property is also known as

Passage Basel
Passage Hotel Basel
Passage Hotel
The Passage Hotel
The Passage Basel
The Passage Hotel Basel

The Passage Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 680 out of 1000 reviews
Rating 8 - Good. 243 out of 1000 reviews
Rating 6 - Okay. 54 out of 1000 reviews
Rating 4 - Poor. 12 out of 1000 reviews
Rating 2 - Terrible. 11 out of 1000 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Janet, hollywood

Travelled with group
Great location. Very clean
Stayed 1 night in Nov 2024

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Kin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a walking distance from the SBB train station, and there are plenty of food and drink options around the area.
Stayed 20 nights in Oct 2024

10/10 Excellent

Anna

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We arrived early after being on a cruise. They stored our luggage and I went exploring for a bit. I was not feeling well and returned to see if my room was available. The reception staff were kind. The room I was booked into was not available, they provided me an upgraded room to allow me the opportunity to have so rest. This was much appreciated.
Stayed 1 night in Oct 2024

8/10 Good

Gordon

Liked: Property conditions & facilities, room comfort
Modern Hotel in Central Location
Good location, excellent buffet breakfast
Stayed 1 night in Oct 2024

10/10 Excellent

james r.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice size rooms, good shower and great front d3sk staff
Stayed 2 nights in Oct 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short stay in Basel.
Very modern, clean hotel with nice room. Convenient to train station and trans. Bonus was free transport tickets for length of stay and museum passes with granted 50% discount.
Stayed 1 night in Oct 2024

6/10 Okay

Lan

Business traveller
Disliked: Amenities
Very sterile and lack character. Nothing like the photos
Stayed 3 nights in Oct 2024

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Sep 2024

10/10 Excellent

Loraine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So very convenient.
Stayed 4 nights in Sep 2024

10/10 Excellent

William

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and location
Hotel location was near several places of interest. Staff was very kind and had great information about places nearby. I would stay there again.
Stayed 1 night in Oct 2024

10/10 Excellent

Sudarshan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this stay- just a short walk from the train station and easy access to old Basel. It was very lovely.
Stayed 1 night in Sep 2024

10/10 Excellent

Tak

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice spacious room in a quiet neighborhood. Old town only 7 min walk, Basel Card included for free could take any public transportation. The shower is amazing and bed is so comfortable, love my stay here at The Passage.
Stayed 1 night in Sep 2024

8/10 Good

PAUL

Liked: Cleanliness, property conditions & facilities
Nice stay at a nice location……would recommend.
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Stacy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location within east walking distance to the Old Town area of Basel. Bus stop right out front of the hotel and only one stop to train station. Beds are extremely firm as are the pillows so not very comfortable. The night before our last day they posted signs that the hotel water was going to be turned off from 0800-1000. On a Monday morning. Basically forced to get up early and checkout well before we planned. Disappointed at the timing and the lack of consideration. Room rates should have been reduced for inconvenience.
Stayed 2 nights in Sep 2024

10/10 Excellent

Timothy, Sherbrooke

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 5 nights in Aug 2024

10/10 Excellent

James, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel in a great location. Complimentary Basel card, which allowed me to ride public transit for free and gave significant discounts on most museums.
Stayed 3 nights in Sep 2024

10/10 Excellent

Feruza

Stayed 1 night in Jul 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for a conference at the Messe. Check-in was very efficient. Jasminka was really knowledgeable and helpful throughout the stay. She explained the travel routes, trams, buses all in detail. Answered all the questions that we had. The other male receptionist was also really helpful asking about our stay. The room was clean and really quiet. Very roomy and bathroom equipped with all the essential toiletries. Hotel just 1 min from the Bus to the Basel SBB main train station. Highly suggest to have a day trip to Colmar, Lucerne, and the Outlet Mall in Germany border. Highly recommended. A short walk down the steps will be the Toy Museum and the main tram station to the city and river. 10 min walk to the old town and main shopping areas.
Stayed 8 nights in Aug 2024

8/10 Good

Jeff, Houston

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff
Stayed 3 nights in Aug 2024

10/10 Excellent

Armando

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff of the hotel were very friendly and helpful. The location was perfect. We could walk easily to the Marketplatz, restaurants, and even a free concert! I would highly recommend!
Stayed 1 night in Aug 2024

10/10 Excellent

Barbara

Travelled with partner
Liked: Amenities
The staff was excellent and the toom was beautiful! Very clean
Stayed 1 night in Aug 2024