Apollo Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Apollo Hotel

Indoor spa tub
Deluxe Suite | In-room safe, desk, laptop workspace, blackout curtains
Interior entrance
Coffee service
Front of property – evening/night

Reviews

7.2 out of 10

Good

Popular amenities

  • Pool
  • Bar
  • Spa
  • Room service
  • Gym
  • 24/7 front desk

Explore the area

Map
Aldermaston Roundabout, Basingstoke, England, RG24 9NU
  • The Anvil
    3 min drive
  • Wote Street Willy
    4 min drive
  • Festival Place
    4 min drive
  • London (LHR-Heathrow)
    47 min drive

Room options

Deluxe Suite

  • 45 sq m
  • Sleeps 4
  • 1 King Bed

Executive Double Room

  • 21 sq m
  • Sleeps 3
  • 1 Double Bed

Single Room

  • 18 sq m
  • Sleeps 1
  • 1 Queen Bed

Studio

  • 30 sq m
  • Sleeps 4
  • 1 Double Bed

Ambassador Room

  • 26 sq m
  • Sleeps 4
  • 1 Double Bed OR 2 Single Beds

Standard Double Room

  • 18 sq m
  • Sleeps 3
  • 1 Double Bed

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About this property

Apollo Hotel

Suburban hotel with 2 restaurants and full-service spa
This smoke-free hotel features 2 restaurants, a full-service spa and an indoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge and a snack bar/deli are on-site. Housekeeping is not available.
Apollo Hotel offers 125 accommodations with a safe and coffee/tea makers. LCD televisions come with digital channels. Bathrooms include complimentary toiletries and hairdryers.

This Basingstoke hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains.

Recreational amenities at the hotel include an indoor pool, a health club and a sauna.
The on-site spa has massage/treatment rooms. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy.
During your stay at Apollo Hotel, you'll be within walking distance of Festival Place. You'll find features such as free WiFi in public areas and free self-parking, plus 2 restaurants.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at one of the 2 restaurants
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Indulge with body scrubs, facials or manicures and pedicures at the spa
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 3-minute drive from Basingstoke Leisure Park and a few minutes from The Anvil
Apollo Hotel offers its guests a full-service spa, an indoor pool, and a health club. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and 15 meeting rooms. Event space at this hotel measures 2551 square feet (237 square metres) and includes a conference centre. A sauna, spa services, and a library are also featured at the business-friendly Apollo Hotel. Self parking is free.

This 4-star Basingstoke hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.
Brasserie – This restaurant serves breakfast, lunch and dinner.
Vespers – This restaurant only serves dinner. Guests can enjoy drinks at the bar. Open selected days.
Late-night fare is available from 24-hour room service.

Languages

Czech, English, French, German, Hindi, Hungarian, Italian, Lithuanian, Polish, Romanian, Slovak, Slovenian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: GBP 10 for adults and GBP 5 for children
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Brasserie
  • Vespers

Things to do

  • 18-hole adjacent golf course
  • Full-service spa
  • Health club
  • Indoor pool
  • Library
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • No housekeeping service

Business services

  • 15 meeting rooms
  • Business centre
  • Conference centre (2,551 square foot of space)

Outdoors

  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for GBP 10.0 per stay.
  • Cots (infant beds) are available for GBP 5.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 10 for adults and from GBP 5 for children
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: GBP 5.0 per night
  • Rollaway bed fee: GBP 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, window guards and outdoor lighting
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Apollo Basingstoke
Apollo Hotel
Apollo Hotel Basingstoke
Apollo Hotel Hotel
Apollo Hotel Basingstoke
Apollo Hotel Hotel Basingstoke

Apollo Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 226 out of 989 reviews" "
Rating 8 - Good. 353 out of 989 reviews" "
Rating 6 - Okay. 228 out of 989 reviews" "
Rating 4 - Poor. 117 out of 989 reviews" "
Rating 2 - Terrible. 65 out of 989 reviews" "

7.6/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

2/10 Terrible

Tristram

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Business traveller
Liked: Amenities
Stayed 4 nights in Sep 2024

2/10 Terrible

Nicholas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a Pleasant Stay
I arrived at the Hotel, first impressions I must say with the added bonus of the Horizon Health Club looked inviting, I had just made the reservation as I had just flown in from Canada, proceeded to reception showed them my booking and she said it's not visable on there system , come back in 1 hour , and even another lady said maybe 2 hours, I said look I have a confirmed booking from Hotels.com, they were not interested, came back after 1 hour and then was able to check in , the mannerism of the receptionist was not welcoming , I even had to ask what was the my entitlements while staying , she explained in a angry tone, we don't clean your room daily, if you want toiletries , fresh towels, toilet paper come to reception and we will give, I was not amused I was spending 5 nights @ the Apollo, anyway eventually got to my room , first impressions , disappointment, dated, old fashioned room, ripped Upholstery on the sofa , stains everywhere, carpet felt sticky as you walked on it, bed was so uncomfortable like sleeping on springs, bathroom was shocking , toilet hardly flushed you had to reave it like a motor bike to get it to work , Shower flooded as the drain was blocked , overall looked and felt dirty, not very clean, overall the hotel lacks good Management, the most annoying experience was when i told them it was so cold in my room and the radiator is not working , they replied it's summer there all switched off , I said it's cold in my room at night, no care, ignored me.
Stayed 5 nights in Sep 2024

8/10 Good

Ian

Liked: Staff & service
Stayed 3 nights in Sep 2024

2/10 Terrible

P

Stayed 1 night in Sep 2024

6/10 Okay

Aaron

Stayed 1 night in Jul 2024

4/10 Poor

Anthony

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Room extremely noisy, even with windows closed. Curtains stained. Otherwise room clean. Bedding very clean. Bathroom shower only working on very hot ( could not use). Toilet seat wonky. Breakfast okay but run out of pastries completely. Coffee weak and warm.
Stayed 1 night in Aug 2024

10/10 Excellent

Simon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Ian

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Matthew

Stayed 2 nights in Aug 2024

4/10 Poor

Ashaki

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathroom was dirty and had to ask three times for it to be cleaned.
Stayed 4 nights in Aug 2024

10/10 Excellent

Hubert

Stayed 1 night in Aug 2024

8/10 Good

Ranu

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
A repeat stay and convenient for my needs, rooms are pleasant and good value , don’t judge by it’s appearance it is a nice space to stay.
Stayed 1 night in Aug 2024

6/10 Okay

Amie

Stayed 2 nights in Aug 2024

8/10 Good

louisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Nice and friendly staff nice service, Enjoyed my stay with my baby and my husband, My baby really loved the swimming pool... Feel soo welcome And comfy :) :)
Stayed 5 nights in Aug 2024

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great prices. very nice hotel. easy to get to. clean. friendly
Stayed 1 night in Aug 2024

6/10 Okay

Stephen

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The staff were really nice and attentive. The rooms were a good size. Pool was good for the kids. However the room was not set for 4 people we had to keep asking for all the things that were missing I must add they were all supplied promptly. The room needed updating and a bit of maintenence the safe didn't work only thing reported that wasn't fixed, one of the fans didn't work it was too late to get it changed when we realised, there was no alternative lighting to the main lights. Breakfast was OK but it seemed there weren't enough staff to keep things stocked up and tables cleared however all the staff were excellent when asked for anything.
Stayed 1 night in Aug 2024

6/10 Okay

rebekah

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Satisfactory stay near to town.
Ok for an overnight stay. Family friendly. Check in was friendly. My room had brown water when I put the bath taps on, and was not the cleanest (marks on the mirror and sink). restaurant was closed to a party so I ate in the bar which was comfortable. Dinner was very expensive at £15 for a bowl of noodles with chicken although it did taste good. I asked for a bottle of water to be told they do not sell it only tap water. The room was comfortable with very nice pillows, Netflix and amazon movies available in the room and clean bed and towels. A good clean of the carpets and bathroom would make all the difference. Review of the menu would also be advised. Overall I would say it's ok for the price. Easy to park and convenient location.
Stayed 1 night in Aug 2024

8/10 Good

mohammad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Khalid

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Holly

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

8/10 Good

Martyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wasn't there long
Room was clean and tidy and the hotel itself was very nice. Staff was friendly. I wasn't there long enough to use the facilities but they looked good for what i could see. The only let down was breakfast, there wasn't a huge range for a veggie, would have been nice to see croissants, pain-au-chocolat, jam etc and the coffee was a bit rough.
Stayed 1 night in Jul 2024

4/10 Poor

Simon

Travelled with family
Disliked: Staff & service, property conditions & facilities
One to avoid
Room was very tired Shower door broken Sinks never drained Toilet roll holder broken Cigarette burns on the furniture Breakfast was poor Only 1 piece of fruit (grape fruit) for my daughter to choose No bacon , eggs was hard fried ! No milk even for a tea Overhaul really not acceptable for the price !! Not even anyone to complain too when checking out !!
Stayed 2 nights in Jul 2024

2/10 Terrible

Adetokunbo

Disliked: Cleanliness, staff & service, property conditions & facilities
The property is quite old but the structure looks good but the inside the rooms needs maintenance but the location of Apollo hote l is fantastic as it is in a strategic point and staffs were friendly as well
Stayed 1 night in Jul 2024

8/10 Good

Kelly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for an overnight stay breaking up a very long journey! Comfy bed and decent facilities.
Stayed 1 night in Jul 2024